Re: [Asterisk-Users] Automatic logoff of all agents at set time

2005-12-28 Thread Michiel van Baak
On 18:06, Tue 27 Dec 05, Bud Bach wrote: But, if the agents don't log out for some reason, they will still be logged in the next time the queue opens even if they aren't there right? yes. What you can do is 2 things: * you can set the autologoff time in agents.conf. This can give you some

Re: [Asterisk-Users] Automatic logoff of all agents at set time

2005-12-28 Thread Chuck Bunn
Hi, I have not been able to find anything about persistent agents in any wiki? Where does this command go and what is its syntax? Thanks Michiel van Baak wrote: On 18:06, Tue 27 Dec 05, Bud Bach wrote: But, if the agents don't log out for some reason, they will still be logged in the

RE: [Asterisk-Users] Automatic logoff of all agents at set time

2005-12-28 Thread Alexander Lopez
It is set in the queues.conf file. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chuck Bunn Sent: Wednesday, December 28, 2005 8:48 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Automatic logoff

Re: [Asterisk-Users] Automatic logoff of all agents at set time

2005-12-28 Thread Chuck Bunn
: It is set in the queues.conf file. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chuck Bunn Sent: Wednesday, December 28, 2005 8:48 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Automatic logoff of all agents

Re: [Asterisk-Users] Automatic logoff of all agents at set time

2005-12-28 Thread Kevin P. Fleming
Chuck Bunn wrote: When I add 'persistentmembers=no' in queues.conf and reload I get a message in the message log file saying unknown keyword 'persistentmembers'. I got the syntax from http://www.voip-info.org/wiki/view/Asterisk+cmd+Queue under the notes section. You haven't told us what

Re: [Asterisk-Users] Automatic logoff of all agents at set time

2005-12-28 Thread Chuck Bunn
Hi, Oh sorry I am using asterisk 1.2.1 Thanks Kevin P. Fleming wrote: Chuck Bunn wrote: When I add 'persistentmembers=no' in queues.conf and reload I get a message in the message log file saying unknown keyword 'persistentmembers'. I got the syntax from

Re: [Asterisk-Users] Automatic logoff of all agents at set time

2005-12-27 Thread Michiel van Baak
On 16:22, Tue 27 Dec 05, Chuck Bunn wrote: Hi, Is there a way to force the logoff of all agents at a set time say 8:00PM or do I have to do an agentcallbacklogin with each agents credentials? I am using Asterisk 1.2 The wiki shows an extension that the agent calls to preform the logoff -

Re: [Asterisk-Users] Automatic logoff of all agents at set time

2005-12-27 Thread Chuck Bunn
Hi, I understand how GototIfTime works but that still leaves agents logged in and if an agent is absent the next day calls will go to an agent that is not there. Thanks Michiel van Baak wrote: On 16:22, Tue 27 Dec 05, Chuck Bunn wrote: Hi, Is there a way to force the logoff of all

Re: [Asterisk-Users] Automatic logoff of all agents at set time

2005-12-27 Thread Michiel van Baak
On 16:54, Tue 27 Dec 05, Chuck Bunn wrote: Hi, I understand how GototIfTime works but that still leaves agents logged in and if an agent is absent the next day calls will go to an agent that is not there. Hi, That is just how you educate your agents. We found out that a penalty works

RE: [Asterisk-Users] Automatic logoff of all agents at set time

2005-12-27 Thread Bud Bach
, December 27, 2005 5:27 PM To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Automatic logoff of all agents at set time On 16:22, Tue 27 Dec 05, Chuck Bunn wrote: Hi, Is there a way to force the logoff of all agents at a set time say 8:00PM or do I have to do