Re: [asterisk-users] Queue Agent Getting Additional Calls When on the Phone

2010-10-15 Thread Warren Selby
Sorry for the top-post...

If you do a core show application AddQueueMember from the cli, you'll see the 
option I was referring to. 

You'll also need to make sure you're properly reporting device state to 
asterisk. I think this means you need to set a call-limit for each sip peer 
that you want to monitor in sip.conf (we use 25 so there are no accidental 
limits actually applied), and setup hints in your extensions.conf for each 
peer. 

Thanks,
--Warren Selby

On Oct 14, 2010, at 11:36 PM, Matt Darnell mattdarn...@gmail.com wrote:

 Warren,
 
 I tried using AddQueueMember to add agents.
 
 If they a user is on a call asterisk shows:
 Members:
  SIP/101 (dynamic) (Not in use) has taken no calls yet
   No Callers
 
 We are using 1.4.36.
 
 What did you use to keep track of the extension state? Didn't see any
 option for that at
 http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20AddQueueMember
 
 Thanks for the help.
 
 -Matt
 
 
 On Thu, Oct 14, 2010 at 6:04 PM, Warren Selby wcse...@selbytech.com wrote:
 What version of asterisk are you using and method are you using to login 
 your agents?  I recently had this issue with a 1.4.33 install where the 
 agents logged in with agentcallbacklogin. In the end I had to move them away 
 from chan_agent altogether, using dynamic agents and AddQueueMember, which 
 has a parameter for designating a device to keep track of the state for that 
 member. Seems to be working for now.
 
 Thanks,
 --Warren Selby
 
 On Oct 14, 2010, at 10:13 PM, Matt Darnell mattdarn...@gmail.com wrote:
 
 We have a queue that agents log into through the dial plan.  Extension
 Sip/101 logs in as Agent/101
 
 We have 'ringinuse = no' in the queues.conf file.
 
 The issue is that when Ext 101 is on a 'non queue' call (they placed a
 call, someone called their DID, etc) they still receive queue calls.
 
 Is there a way to stop this from happening?
 
 -Matt
 
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Re: [asterisk-users] Queue Agent Getting Additional Calls When on the Phone

2010-10-15 Thread Matt Darnell
 You'll also need to make sure you're properly reporting device state to 
 asterisk. I think this means you need to set a call-limit for each sip peer 
 that you want to monitor in sip.conf (we use 25 so there are no accidental 
 limits actually applied), and setup hints in your extensions.conf for each 
 peer.


Warren,

Setting the call limits was my issue.  I am on a test machine and
didn't have it set.  Thanks for the help!

-Matt

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Re: [asterisk-users] Queue Agent Getting Additional Calls When on the Phone

2010-10-15 Thread Сикорский Сергей
15.10.2010 9:40, Warren Selby пишет:
I think this means you need to set a call-limit for each sip peer

Is there any alternative for obsolete call-limit option in 1.6/1.8?


 Thanks,
 --Warren Selby

 On Oct 14, 2010, at 11:36 PM, Matt Darnellmattdarn...@gmail.com  wrote:

 Warren,

 I tried using AddQueueMember to add agents.

 If they a user is on a call asterisk shows:
 Members:
   SIP/101 (dynamic) (Not in use) has taken no calls yet
No Callers

 We are using 1.4.36.

 What did you use to keep track of the extension state? Didn't see any
 option for that at
 http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20AddQueueMember

 Thanks for the help.

 -Matt


 On Thu, Oct 14, 2010 at 6:04 PM, Warren Selbywcse...@selbytech.com  wrote:
 What version of asterisk are you using and method are you using to login 
 your agents?  I recently had this issue with a 1.4.33 install where the 
 agents logged in with agentcallbacklogin. In the end I had to move them 
 away from chan_agent altogether, using dynamic agents and AddQueueMember, 
 which has a parameter for designating a device to keep track of the state 
 for that member. Seems to be working for now.

 Thanks,
 --Warren Selby

 On Oct 14, 2010, at 10:13 PM, Matt Darnellmattdarn...@gmail.com  wrote:

 We have a queue that agents log into through the dial plan.  Extension
 Sip/101 logs in as Agent/101

 We have 'ringinuse = no' in the queues.conf file.

 The issue is that when Ext 101 is on a 'non queue' call (they placed a
 call, someone called their DID, etc) they still receive queue calls.

 Is there a way to stop this from happening?

 -Matt

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[asterisk-users] Kernel panic (asterisk 1.8.0-rc3, dahdi-linux-2.4)

2010-10-15 Thread Karsten Wemheuer
Hi,

I setup an asterisk system (asterisk 1.8-rc3, dahdi-linux-2.4.0 with
dahdi-extra from Tzafrirs git, kernel 2.6.35.4). The hardware is an
older pc system with Celeron CPU (2.5 GHz) with a Beronet BN4S0 ISDN
card. The system starts without any errors.

I discovered a severe issue. The kernel panics on a very small load. The
first call normally gets through. If I start the second or third call
and sometimes when I terminate the first call, the system panics (Oops
text on console).

After solving some difficulties (the relevant part of the Oops text
scrolls out of the monitor, no serial interface), I get the text via
netconsole. It seems to me, that the panic occurred in oslec (function
oslec_update). But maybe I am wrong with this. In the oslec code there
is a patch to enable MMX. After switching this off, the problem
disappeared. AFAIK the cpu supports mmx.

Where should I address this issue to? Is it a known issue?

Here comes one example for the oops:

/-
BUG: unable to handle kernel NULL pointer dereference at (null)
IP: [c0103dd6] __math_state_restore+0x56/0x90
*pde =  
Oops:  [#1] PREEMPT SMP 
last sysfs file: /sys/module/configfs/initstate
Modules linked in: netconsole configfs dahdi_echocan_oslec echo capifs
loop wcb4xxp rtc_cmos i2c_i801 rtc_core dahdi 8250_pnp 8139too floppy
8250 rtc_lib mii serial_core i2c_core processor pcspkr rng_core button
ide_pci_generic ide_core sd_mod crc_t10dif thermal [last unloaded:
netconsole]

Pid: 1268, comm: clip.agi Not tainted 2.6.35.4 #1
P4Dual-915GL/P4Dual-915GL
EIP: 0060:[c0103dd6] EFLAGS: 00010046 CPU: 0
EIP is at __math_state_restore+0x56/0x90
EAX:  EBX: c5b2 ECX: cd461960 EDX: 
ESI: cd461960 EDI: c01045a0 EBP: 0080 ESP: c5b21cb0
 DS: 007b ES: 007b FS: 00d8 GS: 00e0 SS: 0068
Process clip.agi (pid: 1268, ti=c5b2 task=cd461960 task.ti=c5b2)
Stack:
 c5b21cd0 0027 c01045a0 c01045e5 0200  cfadd500 c0432273
0 cfadd500 cfadd200 0008 0027 0080 0080 cf33fa00
007b
0 007b c02d00d8 00e0  d0ae2153 0060 00010002
005a
Call Trace:
 [c01045a0] ? do_device_not_available+0x0/0x60
 [c01045e5] ? do_device_not_available+0x45/0x60
 [c0432273] ? error_code+0x73/0x80
 [c02d00d8] ? DAC960_V1_ProcessCompletedCommand+0x1108/0x1510
 [d0ae2153] ? oslec_update+0xe3/0x5c0 [echo]
 [d0aeb038] ? echo_can_process+0x28/0x40 [dahdi_echocan_oslec]
 [d0aeb010] ? echo_can_process+0x0/0x40 [dahdi_echocan_oslec]
 [d0a08a18] ? dahdi_ec_span+0x268/0x2a0 [dahdi]
 [d0a9136c] ? b4xxp_interrupt+0x11c/0x358 [wcb4xxp]
 [c0175ded] ? handle_IRQ_event+0x2d/0xc0
 [c02dd71d] ? scsi_decide_disposition+0x16d/0x180
 [c0177b85] ? handle_fasteoi_irq+0x65/0xd0
 [c0105a55] ? handle_irq+0x15/0x30
 [c01050a7] ? do_IRQ+0x47/0xc0
 [c0103d30] ? common_interrupt+0x30/0x40
 [c01300e0] ? load_balance+0x550/0x7d0
 [c0431614] ? _raw_spin_unlock_irq+0x4/0x20
 [c012d9ba] ? finish_task_switch+0x3a/0x90
 [c042f5c9] ? schedule+0x1c9/0x520
 [c0103d30] ? common_interrupt+0x30/0x40
 [c042facf] ? preempt_schedule+0x2f/0x50
 [c0198a60] ? do_wp_page+0x160/0x960
 [c0199c02] ? handle_mm_fault+0x5d2/0xaa0
 [c01244b0] ? do_page_fault+0x0/0x370
 [c01245f0] ? do_page_fault+0x140/0x370
 [c01b7b2f] ? copy_strings+0x17f/0x1a0
 [c01b935e] ? do_execve+0x2be/0x310
 [c01b935e] ? do_execve+0x2be/0x310
 [c010aa80] ? sys_execve+0x40/0x70
 [c01244b0] ? do_page_fault+0x0/0x370
 [c0432273] ? error_code+0x73/0x80
Code: 89 c2 0f ae 2f 85 c9 75 27 83 4b 0c 01 80 86 98 00 00 00 01 8b 1c
24 8b 74 24 04 8b 7c 24 08 83 c4 0c c3 66 90 8b 86 50 02 00 00 0f ae
08 eb d9 e8 c0 ed 01 00 90 83 c8 08 e8 c7 ed 01 00 90 b8 
EIP: [c0103dd6] __math_state_restore+0x56/0x90 SS:ESP 0068:c5b21cb0
CR2: 
---[ end trace 65c27cd3a6b7bd8a ]---
\-

Thanks,

Karsten



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Re: [asterisk-users] Queue Agent Getting Additional Calls When on the Phone

2010-10-15 Thread Leif Madsen
On 10-10-15 04:10 AM, Сикорский Сергей wrote:
 15.10.2010 9:40, Warren Selby пишет:
 I think this means you need to set a call-limit for each sip peer

 Is there any alternative for obsolete call-limit option in 1.6/1.8?

The correct answer is to use ringinuse=no in queues.conf and callcounter=yes in 
sip.conf.

Leif.

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Re: [asterisk-users] drop dead fix

2010-10-15 Thread Andrew Latham
pbx$ man sox

allpass frequency[k] width[h|k|o|q]
  Apply  a two-pole all-pass filter with central frequency
(in Hz) frequency, and filter-width width.  An all-
  pass filter changes the audio's frequency to phase
relationship without changing its frequency to  amplitude
  relationship.  The filter is described in detail in [1].


~
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lath...@gmail.com

* Learn more about OSS http://en.wikipedia.org/wiki/Open-source_software
* Learn more about Linux http://en.wikipedia.org/wiki/Linux
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Re: [asterisk-users] drop dead fix

2010-10-15 Thread Danny Nicholas
  _  

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of jon pounder
Sent: Friday, October 15, 2010 9:10 AM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] drop dead fix

 

On 10/15/2010 09:59 AM, Danny Nicholas wrote: 

Hello list,

  I am about to have to dump Asterisk in favor of some other
VOIP/PBX solution;  the reason?  I have 304 voice prompts recorded as 22Khz
wav format files that sound like crumpling paper whenever I convert them to
the 8Khz wav/gsm format required by Asterisk.  I was considering trying the
G.729 codec, but reading through the specs, I see that the 8Khz conversion
is going to dump me into the same pile of dung.  Any body have any
suggestions?

 

Thanks

Danny Nicholas

 

hiring someone to re-record 304 prompts is not simpler and far faster than
redeploying an entire system ?
sounds like about a 4hr job.

or find a better converter.

 

Option 2 is what I have in mind (BTW, with the talent I have, your 4 hrs
is closer to 80, after normalizing, trimming and prodding).

 

What I do now is record the file using soundrec, normalize it with
Audiograbber, then trim it with Audacity before converting it with Sox.
Which of these is letting me down, (or it is the loose nut on the
keyboard)?

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Re: [asterisk-users] drop dead fix

2010-10-15 Thread Gordon Henderson
On Fri, 15 Oct 2010, Danny Nicholas wrote:

 Hello list,

  I am about to have to dump Asterisk in favor of some other
 VOIP/PBX solution;  the reason?  I have 304 voice prompts recorded as 22Khz
 wav format files that sound like crumpling paper whenever I convert them to
 the 8Khz wav/gsm format required by Asterisk.  I was considering trying the
 G.729 codec, but reading through the specs, I see that the 8Khz conversion
 is going to dump me into the same pile of dung.  Any body have any
 suggestions?

Why are you converting them to GSM?

Why not convert them to the technology you're using for your phones and 
trunks? That would be much more efficient.

(If you're using g729 for trunks, then that will sound better as GSM to 
g729 conversion does sound bad)

Or maybe it's your conversion software? What are you using?

Gordon


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Re: [asterisk-users] drop dead fix

2010-10-15 Thread Steve Edwards

On Fri, 15 Oct 2010, Danny Nicholas wrote:

  I am about to have to dump Asterisk in favor of some other 
VOIP/PBX solution;  the reason?  I have 304 voice prompts recorded as 
22Khz wav format files that sound like crumpling paper whenever I 
convert them to the 8Khz wav/gsm format required by Asterisk.  I was 
considering trying the G.729 codec, but reading through the specs, I see 
that the 8Khz conversion is going to dump me into the same pile of 
dung.  Any body have any suggestions?


Can you post a link to a sample before and after file as well as the 
command line you are using to convert the file?


--
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
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Re: [asterisk-users] fraud advice

2010-10-15 Thread Steve Edwards
On Thu, 14 Oct 2010, bruce bruce wrote:

 But it also sickens me at how badly Asterisk is made to not cope with 
 situations like this and worse than that is FreePBX.

Kind of like blaming the gun manufacturer instead of the criminal with 
their finger on the trigger?

Is there some gaping hole in Asterisk security or are you just asleep at 
the wheel?

-- 
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

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Re: [asterisk-users] drop dead fix

2010-10-15 Thread Zeeshan Zakaria
I never had this problem, and this is certainly not asterisk's fault.
Probably your conversion is not good. Can you email me a file and I'll do
conversion on my end, and if sounds good, let you know how I did it. Then a
script can be written to convert them all.

Zeeshan A Zakaria

--
www.ilovetovoip.com

On 2010-10-15 10:25 AM, Steve Edwards asterisk@sedwards.com wrote:

On Fri, 15 Oct 2010, Danny Nicholas wrote:

   I am about to have to dump Asterisk in f...
Can you post a link to a sample before and after file as well as the
command line you are using to convert the file?

-- 
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000
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Re: [asterisk-users] drop dead fix

2010-10-15 Thread Andrew Latham
You want to pay attention the low-pass and high-pass filter  A
step conversion will help you see the issues.  Go halfway first and
look for the change and adjust your filter.


~
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lath...@gmail.com

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On Fri, Oct 15, 2010 at 11:18 AM, Gordon Henderson
gordon+aster...@drogon.net wrote:
 On Fri, 15 Oct 2010, Danny Nicholas wrote:

 Hello list,

              I am about to have to dump Asterisk in favor of some other
 VOIP/PBX solution;  the reason?  I have 304 voice prompts recorded as 22Khz
 wav format files that sound like crumpling paper whenever I convert them to
 the 8Khz wav/gsm format required by Asterisk.  I was considering trying the
 G.729 codec, but reading through the specs, I see that the 8Khz conversion
 is going to dump me into the same pile of dung.  Any body have any
 suggestions?

 Why are you converting them to GSM?

 Why not convert them to the technology you're using for your phones and
 trunks? That would be much more efficient.

 (If you're using g729 for trunks, then that will sound better as GSM to
 g729 conversion does sound bad)

 Or maybe it's your conversion software? What are you using?

 Gordon


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Re: [asterisk-users] fraud advice

2010-10-15 Thread Zeeshan Zakaria
For future I would highly recommend to have at least fail2ban installed.
This way sipvicous IPs will be blocked instantly before they could create
any damage. Also I prefer to limit International calling to only certain
limit, e.g. only for $10 per account, but this depends upon how your
business deals with international calls. I get a few IPs blocked everyday by
fail2ban, though by default no new connections are allowed international
calls on my system.

Zeeshan A Zakaria

--
www.ilovetovoip.com

On 2010-10-15 10:40 AM, Steve Edwards asterisk@sedwards.com wrote:

On Thu, 14 Oct 2010, bruce bruce wrote:

 But it also sickens me at how badly Asterisk is made to n...
Kind of like blaming the gun manufacturer instead of the criminal with
their finger on the trigger?

Is there some gaping hole in Asterisk security or are you just asleep at
the wheel?

--
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

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[asterisk-users] Audio problems on cable modem link

2010-10-15 Thread Michelle Dupuis
We have a small office installation running over a cable modem.  (8M down, 500k 
up confirmed with numerous speed test sites)

When a single call is up, call quality is fine.  When a second call is up, 
outbound audio is immediately choppy.  We're using ulaw, and confirmed that 
traffic with 2 calls is 175kbps in/out.  (IAX connection out)

Asterisk doesn't report any dropped frames, the internet connection looks fine, 
etc.   We have a linux router in place running wondershaper that seems to be 
running fine (same as our other installations).

Can someone suggest where to look?  Could this be the ITSP?  
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Re: [asterisk-users] drop dead fix

2010-10-15 Thread Gordon Henderson
On Fri, 15 Oct 2010, Danny Nicholas wrote:

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Gordon
 Henderson
 Sent: Friday, October 15, 2010 9:18 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] drop dead fix

 On Fri, 15 Oct 2010, Danny Nicholas wrote:

 Hello list,

  I am about to have to dump Asterisk in favor of some other
 VOIP/PBX solution;  the reason?  I have 304 voice prompts recorded as
 22Khz
 wav format files that sound like crumpling paper whenever I convert them
 to
 the 8Khz wav/gsm format required by Asterisk.  I was considering trying
 the
 G.729 codec, but reading through the specs, I see that the 8Khz conversion
 is going to dump me into the same pile of dung.  Any body have any
 suggestions?

 Why are you converting them to GSM?

 Why not convert them to the technology you're using for your phones and
 trunks? That would be much more efficient.

 (If you're using g729 for trunks, then that will sound better as GSM to
 g729 conversion does sound bad)

 Or maybe it's your conversion software? What are you using?

 Gordon

 I did the proof of concept recordings as gsm files.  Now that we want to
 actually do a finished product, the gsm recordings don't sound good enough
 to make a viable product.

 Here is a sample
 Original file
 http://www.4shared.com/audio/PDGcMDUt/firstmenuwav.html

Seems very quiet to me, but I don't have any tools to meansure it where I 
am right now.

The GSM one didn't sounds too bad either, but are you then listening to it 
after a G729 conversion?

Gordon

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Re: [asterisk-users] Echo on PRI after upgrading to Asterisk 1.6.2 from 1.2

2010-10-15 Thread Shaun Ruffell
On 10/15/2010 08:55 AM, Jared Geiger wrote:
 I've recently upgraded an Asterisk system from 1.2 to 1.6.2 (did a
 full reformat and recompile) and I started getting echo over the PRI.
 
 I've tried the default settings for echo in the system.conf file as
 well as I've compiled OSLEC to try and see if thats any better.
 
 I'm not sure what to try next. Does anyone have any suggestions?
 

What are the outputs of the following commands when your system is up
and running?

#] cat /etc/dahdi/system.conf
#] grep -E ^echo /etc/asterisk/chan_dahdi.conf
#] dahdi_scan
#] lsmod | grep dahdi

-- 
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Digium, Inc. | Linux Kernel Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at: www.digium.com  www.asterisk.org

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Re: [asterisk-users] Audio problems on cable modem link

2010-10-15 Thread Philipp von Klitzing
Hi!

 Can someone suggest where to look?  Could this be the ITSP?  

- turn off IAX trunking mode
- test with SIP to find if it IAX causing the trouble
- capture the RTP traffice on the other side and let wireshark have a 
look at that stats (loss, jitter)

Philipp


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Re: [asterisk-users] drop dead fix

2010-10-15 Thread Mark Deneen
On Fri, Oct 15, 2010 at 11:02 AM, Danny Nicholas da...@debsinc.com wrote:

 The original one is super quiet - obviously not Allison in a studio...
 Listen to the gsm in Asterisk to see my quandary...

What is the end use here?  Who will be listening to the recordings?
Users on PSTN and mobile phones?

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Re: [asterisk-users] fraud advice

2010-10-15 Thread Steve Totaro
On Fri, Oct 15, 2010 at 10:29 AM, Steve Edwards
asterisk@sedwards.com wrote:
 On Thu, 14 Oct 2010, bruce bruce wrote:

 But it also sickens me at how badly Asterisk is made to not cope with
 situations like this and worse than that is FreePBX.

 Kind of like blaming the gun manufacturer instead of the criminal with
 their finger on the trigger?

 Is there some gaping hole in Asterisk security or are you just asleep at
 the wheel?

 --
 Thanks in advance,
 -
 Steve Edwards       sedwa...@sedwards.com      Voice: +1-760-468-3867 PST
 Newline                                              Fax: +1-760-731-3000


This is nothing new.  Trunk to trunk transfers and other exploits
could be used on old school phone systems to do the same thing.

I would start with getting the current balance, if over $10k call the
FBI, call them anyways, it couldn't hurt.  You want the Feds to check
things out before local police if possible.

Gather as much info as possible, along with police and FBI case
numbers and then call the carrier and see what can be done.

A friend of mine took what was supposed to be my one month rotation to
Iraq.  I had too much going on to be in Iraq for a month and a half
and had taken the last rotation so it wasn't even my turn.

The phone bill came for his cell (company provided on Asia Cell) for
$4k in just a couple weeks.  It turns out that he was not using the
cell and one of the cleaning people stole his SIM.

After contacting Asia Cell a few times about the matter, they credited
the whole amount back.  So you never know.

As for security, I assume you need to allow these extensions to
register from outside the LAN?  If not, then only allow them to
register via a LAN IP, I would do it with iptables, only allow the
provider IP through.

I am curious what your user:pass was?  something like 1000:1000, I see
many systems setup like this and am surprised they haven't been hit
yet.

In the future, you could use a scheme that makes it much more secure
and also pretty easy to maintain.

The username could be the MAC and the pass could be the serial number
or asset tags if you use them.

I know there must be dozens of people reading this that have had the
same issue but are embarrassed to speak up.

(BTW Sierra Leone is in West Africa, not the Middle East.)

Thanks,
Steve T

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Re: [asterisk-users] drop dead fix

2010-10-15 Thread Danny Nicholas
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Mark Deneen
Sent: Friday, October 15, 2010 10:13 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] drop dead fix

On Fri, Oct 15, 2010 at 11:02 AM, Danny Nicholas da...@debsinc.com wrote:

 The original one is super quiet - obviously not Allison in a studio...
 Listen to the gsm in Asterisk to see my quandary...

What is the end use here?  Who will be listening to the recordings?
Users on PSTN and mobile phones?

End use is Telephone Banking, so you've nailed the target audience.

BTW, the highpass and lowpass filters seem to help, but since I stopped
math at pre-calculus, the explanation of the Butterworth filter is beyond
my pay grade.  Care to offer a better explanation?


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Re: [asterisk-users] drop dead fix

2010-10-15 Thread Kevin P. Fleming
On 10/15/2010 08:59 AM, Danny Nicholas wrote:
 Hello list,
 
   I am about to have to dump Asterisk in favor of some other
 VOIP/PBX solution;  the reason?  I have 304 voice prompts recorded as
 22Khz wav format files that sound like crumpling paper whenever I
 convert them to the 8Khz wav/gsm format required by Asterisk.  I was
 considering trying the G.729 codec, but reading through the specs, I see
 that the 8Khz conversion is going to dump me into the same pile of
 dung.  Any body have any suggestions?

In addition to all the other comments you've received (including the
fact that Asterisk does not require GSM format files), keep in mind
that *any* product that plays these files over the PSTN is going to have
to downsample them to 8KHz and, at a minimum, use G.711 companding. That
is what the PSTN uses, so it's not possible to have higher fidelity than
that.

There were some comments in other replies about your files being 'quiet'
(low average volume level)... this won't help your situation at all,
because it means that any artifacts caused by resampling and
compression/decompression will end up at a relatively high amplitude
compared to the original signal (resulting in a low signal-to-noise
ratio), and when the listener increases the volume level on their
listening device, the noise level will be increased along with it. For
these sorts of tasks, you really do want the source material recorded at
a fairly high volume level.

-- 
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Digium, Inc. | Director of Software Technologies
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
skype: kpfleming | jabber: kflem...@digium.com
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Re: [asterisk-users] drop dead fix

2010-10-15 Thread Mark Deneen
On Fri, Oct 15, 2010 at 11:20 AM, Danny Nicholas da...@debsinc.com wrote:
 End use is Telephone Banking, so you've nailed the target audience.

 BTW, the highpass and lowpass filters seem to help, but since I stopped
 math at pre-calculus, the explanation of the Butterworth filter is beyond
 my pay grade.  Care to offer a better explanation?

While, officially, I completed up to calculus 3, the serious lack of
use is not helping.  You'd be better off taking the highpass number
from low to high and listen to the difference, and then do the same
for the lowpass number.  Your ears will tell you when you have it
right (you will definitely hear what each one does), and you can still
consider Butterworth inexpensive pancake syrup.

-M

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Re: [asterisk-users] Echo on PRI after upgrading to Asterisk 1.6.2 from 1.2

2010-10-15 Thread Jared Geiger
[r...@voice ~]# cat /etc/dahdi/system.conf
# Autogenerated by /usr/sbin/dahdi_genconf on Fri Sep 24 21:44:03 2010
# If you edit this file and execute /usr/sbin/dahdi_genconf again,
# your manual changes will be LOST.
# Dahdi Configuration File
#
# This file is parsed by the Dahdi Configurator, dahdi_cfg
#
# Span 1: WCT1/0 Wildcard TE120P Card 0 (MASTER)
span=1,1,0,esf,b8zs
# termtype: te
bchan=1-23
dchan=24
echocanceller=OSLEC,1-23

# Global data

loadzone= us
defaultzone = us

This might be my problem?***
[r...@voice ~]# grep -E ^echo /etc/asterisk/chan_dahdi.conf
*
*So I added this under [channels]:
echocancel=yes
echocancelwhenbridged=no
echotraining=800*



[r...@voice ~]# dahdi_scan
[1]
active=yes
alarms=OK
description=Wildcard TE120P Card 0
name=WCT1/0
manufacturer=Digium
devicetype=Wildcard TE120P
location=PCI Bus 03 Slot 12
basechan=1
totchans=24
irq=217
type=digital-T1
syncsrc=1
lbo=0 db (CSU)/0-133 feet (DSX-1)
coding_opts=B8ZS,AMI
framing_opts=ESF,D4
coding=B8ZS
framing=ESF

[r...@voice ~]# lsmod | grep dahdi
dahdi_echocan_oslec 6912  27
echo9600  1 dahdi_echocan_oslec
dahdi_transcode12164  1 wctc4xxp
dahdi_voicebus 45760  2 wctdm24xxp,wcte12xp
dahdi 196552  78
dahdi_echocan_oslec,xpp,dahdi_transcode,wcb4xxp,wctdm,wcfxo,wctdm24xxp,wcte11xp,wct1xxp,wcte12xp,dahdi_voicebus,wct4xxp
crc_ccitt   6337  2 wctdm24xxp,dahdi


On Fri, Oct 15, 2010 at 11:03 AM, Shaun Ruffell sruff...@digium.com wrote:
 On 10/15/2010 08:55 AM, Jared Geiger wrote:
 I've recently upgraded an Asterisk system from 1.2 to 1.6.2 (did a
 full reformat and recompile) and I started getting echo over the PRI.

 I've tried the default settings for echo in the system.conf file as
 well as I've compiled OSLEC to try and see if thats any better.

 I'm not sure what to try next. Does anyone have any suggestions?


 What are the outputs of the following commands when your system is up
 and running?

 #] cat /etc/dahdi/system.conf
 #] grep -E ^echo /etc/asterisk/chan_dahdi.conf
 #] dahdi_scan
 #] lsmod | grep dahdi

 --
 Shaun Ruffell
 Digium, Inc. | Linux Kernel Developer
 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
 Check us out at: www.digium.com  www.asterisk.org

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Re: [asterisk-users] fraud advice

2010-10-15 Thread Matt Desbiens
We took a pretty nasty hit one time, a system administrator didnt listen to
us about changing the passwords.  Luckily they took part of the blame in
that, and we split the 1800$ it cost us in half.  We could have changed
them, and she didnt change them, so we were both at fault.

Like said previously, fail2ban is a pretty good start.  Weak secrets
definitely dont help.

An interesting project to look into and i'm working with right now, i've got
a honeypot set up in the wild, but havent gotten anything really worth while
yet...

http://www.infiltrated.net/voipabuse/defensive.html

I'd also suggest, if you dont *have* to have international dialing on the
trunk.  Turn it off, put a pin on it, or just send it to a dummy trunk that
doesnt do anything or route anywhere.

I really hope this helps, and best of luck with cleaning up from the
aftermath.  I know ours was a pretty good wake up call to us to really start
locking things down.

I know its lame, but from Network Security Hacks.

Security isn't a noun, it's a verb; not a product, but a process
--Matt


On Fri, Oct 15, 2010 at 11:50 AM, Jeff LaCoursiere j...@sunfone.com wrote:

 On Fri, 2010-10-15 at 11:20 -0400, Steve Totaro wrote:

  This is nothing new.  Trunk to trunk transfers and other exploits
  could be used on old school phone systems to do the same thing.
 
  I would start with getting the current balance, if over $10k call the
  FBI, call them anyways, it couldn't hurt.  You want the Feds to check
  things out before local police if possible.
 
  Gather as much info as possible, along with police and FBI case
  numbers and then call the carrier and see what can be done.
 
  A friend of mine took what was supposed to be my one month rotation to
  Iraq.  I had too much going on to be in Iraq for a month and a half
  and had taken the last rotation so it wasn't even my turn.
 
  The phone bill came for his cell (company provided on Asia Cell) for
  $4k in just a couple weeks.  It turns out that he was not using the
  cell and one of the cleaning people stole his SIM.
 
  After contacting Asia Cell a few times about the matter, they credited
  the whole amount back.  So you never know.
 
  As for security, I assume you need to allow these extensions to
  register from outside the LAN?  If not, then only allow them to
  register via a LAN IP, I would do it with iptables, only allow the
  provider IP through.
 
  I am curious what your user:pass was?  something like 1000:1000, I see
  many systems setup like this and am surprised they haven't been hit
  yet.
 
  In the future, you could use a scheme that makes it much more secure
  and also pretty easy to maintain.
 
  The username could be the MAC and the pass could be the serial number
  or asset tags if you use them.
 
  I know there must be dozens of people reading this that have had the
  same issue but are embarrassed to speak up.
 

 Thanks Steve - that is the kind of advice I was looking for.  I'm
 willing to take my lumps for the weak passwords on those accounts, and
 the lack of any filtering.  I do understand the issues and the steps I
 need to take to better secure the switches in service, and just need to
 get off my a$$ and do it.

 Mainly I am hoping to hear from someone who has gone through the
 aftermath - as you mention above.  So far I have had a discussion with
 the carrier who is opening an investigation.  I'll contact the FBI
 today as well.  I'll send an update when this is all over for posterity.


  (BTW Sierra Leone is in West Africa, not the Middle East.)
 

 True ;)  Most of the calls were Iraq, UAE, Lebanon... Found another one
 today that was 2.5 DAYS long to Chile.  Bizarre.

 j



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Re: [asterisk-users] fraud advice

2010-10-15 Thread Steve Totaro
On Fri, Oct 15, 2010 at 11:50 AM, Jeff LaCoursiere j...@sunfone.com wrote:
snipped


 (BTW Sierra Leone is in West Africa, not the Middle East.)


 True ;)  Most of the calls were Iraq, UAE, Lebanon... Found another one
 today that was 2.5 DAYS long to Chile.  Bizarre.

 j


Not bizarre at all.  You being in the Virgin Islands should know what
that is probably about.

http://www.snopes.com/fraud/telephone/809.asp

I have a general questionnaire prior to planning the installation.
One question is about international calls and using a PIN
(Authenticate(1234356)), totally blocking, having a few phones in a
separate context that can dial international.

Usually, I will explain the nature of an IP PBX and the dangers of
fraud, then go over what they NEED.  If you do this along with
locking things down, hopefully you won't run into any more fraud, but
as you have seen first hand, there is big money to be made, so assume
you are defending against an international crime ring with lots of
time and knowledge.

Once you do your bit and cover your bases, then if there is fraud, you
save face and provide guidance rather than damage control.

http://www.infiltrated.net/asterisk-ips.html found that link while
looking googling for Nufone.  It appears there is may be more to the
story than I knew.  I know JerJer claimed to have received a bill for
$500k due to fraud.  I am not sure what happened after that but I am
seeing information about charges against him for mail fraud.

Thanks,
Steve T

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[asterisk-users] SIP - no audio behind nat problem

2010-10-15 Thread Zarko Zivanovic
Hello,

 

We have 2 grandstream GX 2000 phones behind NAT and Asterisk outside this
natted network.

We have the issue with calls to these SIP phones - no audio.

 

It is probably the problem with port forwarding on router - but I am not
sure how can I forward same sip ports (5004 to 5100) to two phones (nat
addresses?)?

 

Any help appreciated!

 

Z. Zivanovic

 

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Re: [asterisk-users] SIP - no audio behind nat problem

2010-10-15 Thread Roger Burton West
On Fri, Oct 15, 2010 at 06:22:07PM +0200, Zarko Zivanovic wrote:

We have 2 grandstream GX 2000 phones behind NAT and Asterisk outside this
natted network.

The simplest solution will be to stick another Asterisk box inside the
NAT and tunnel IAX or SIP over a VPN.

R

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Re: [asterisk-users] SIP - no audio behind nat problem

2010-10-15 Thread A J Stiles
On Friday 15 Oct 2010, Zarko Zivanovic wrote:
 Hello,

 We have 2 grandstream GX 2000 phones behind NAT and Asterisk outside this
 natted network.

 We have the issue with calls to these SIP phones - no audio.

 It is probably the problem with port forwarding on router - but I am not
 sure how can I forward same sip ports (5004 to 5100) to two phones (nat
 addresses?)?

Simple answer, don't run SIP through NAT.  Have another Asterisk server on the 
outside and run IAX2 through NAT instead.  Much cleaner  :)

-- 
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Re: [asterisk-users] Audio problems on cable modem link

2010-10-15 Thread Joel Maslak
On Fri, Oct 15, 2010 at 8:53 AM, Michelle Dupuis mdup...@ocg.ca wrote:

When a single call is up, call quality is fine.  When a second call is up,
 outbound audio is immediately choppy.  We're using ulaw, and confirmed that
 traffic with 2 calls is 175kbps in/out.  (IAX connection out)

 Asterisk doesn't report any dropped frames, the internet connection looks
 fine, etc.   We have a linux router in place running wondershaper that seems
 to be running fine (same as our other installations).

 Can someone suggest where to look?  Could this be the ITSP?



It could be your traffic shapper, the ITSP, your local network, the ISP's
network, or the internet backbone - basically anywhere in-between.

You only have control over your local network, so I'd start there.  Look for
duplex mismatches (hint: if one end is set to auto or not able to be set
manually, the other end should also be auto, never full [don't worry,
they'll negotiate full, but only if both ends are set to auto; otherwise,
the auto end will negotiate half due to the end running full not
broadcasting capabilities when hardset]).

That said, I've never felt great about using the internet for phone calls -
you can't controll anything else in the chain, so the possibility of
problems is huge - and most of the time you can't fix it.  I know lots of
people here do it, but it's going to be problematic.  If you want
toll-quality voice, you still need either TDM lines or dedicated
(non-internet) bandwidth.
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Re: [asterisk-users] SIP - no audio behind nat problem

2010-10-15 Thread Danny Nicholas
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of A J Stiles
Sent: Friday, October 15, 2010 11:38 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] SIP - no audio behind nat problem

On Friday 15 Oct 2010, Zarko Zivanovic wrote:
 Hello,

 We have 2 grandstream GX 2000 phones behind NAT and Asterisk outside this
 natted network.

 We have the issue with calls to these SIP phones - no audio.

 It is probably the problem with port forwarding on router - but I am not
 sure how can I forward same sip ports (5004 to 5100) to two phones (nat
 addresses?)?

Simple answer, don't run SIP through NAT.  Have another Asterisk server on
the 
outside and run IAX2 through NAT instead.  Much cleaner  :)

If you ARE going to run SIP through a NAT, you're going to need to designate
a chunk of ports in rtp.conf and poke those in your firewall.  We did UDP
pokes for 10001-10004 to use 1 line.  When you do an Asterisk communication,
the handshake occurs on 5060; the actual call occurs on 2-4 RTP ports
usually in the 1 range.


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Re: [asterisk-users] fraud advice

2010-10-15 Thread Carlos Chavez
On Fri, 2010-10-15 at 07:29 -0700, Steve Edwards wrote:
 On Thu, 14 Oct 2010, bruce bruce wrote:
 
  But it also sickens me at how badly Asterisk is made to not cope with 
  situations like this and worse than that is FreePBX.
 
 Kind of like blaming the gun manufacturer instead of the criminal with 
 their finger on the trigger?
 
 Is there some gaping hole in Asterisk security or are you just asleep at 
 the wheel?
 
Asterisk is just doing what you tell it to do, process calls.  If you
have no authentication or route blocking how do you expect Asterisk to
know that there is a problem?

I was just in a similar situation where someone guessed the username
and password of my SIP trunk.  The provider called me the next day to
tell me that they detected strange traffic on my line and asked if I was
making those calls.  Now that is good service from a provider.


-- 
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001


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Re: [asterisk-users] drop dead fix

2010-10-15 Thread Joel Maslak
On Fri, Oct 15, 2010 at 9:35 AM, Danny Nicholas da...@debsinc.com wrote:


 Don't know if this will make acceptable GSM files, but should help with
 the WAV ones.



Are you using GSM to talk to an ITSP (the idea of banking voice calls going
across the internet makes me cringe)?  If not, what are you using GSM for?
GSM always sounds like garbage (and see below - it's not what you are
hearing on your mobile phone! It's not as good as mobile phone codecs).  If
you are using GSM to save bandwidth, you should really look at a better
codec - but I would think a banking system wouldn't use the internet for the
voice channel.  If you are using a private network and bandwidth is still a
concern, I'd look at any of the other codecs (except maybe ilbc, which is
even worse than GSM).  Any of them would sound better.

Somehow, to get to a mobile handset user (who uses GSM), the call will hit
the PTSN.  The PTSN, as others mentioned, is 8K alaw or ulaw (depending on
your country).  Get the recordings to sound good on the PTSN (convert to
alaw or ulaw 8K, as that's what will happen NO MATTER WHAT when your call
hits the PTSN) - don't even try to optimize anything else until then.

If you're hitting the PTSN at all (versus a direct connection within an
IP-based GSM provider's network - unlikely that you have this), even though
the handset user is on GSM, you do NOT want to use GSM as your encoding.
Use 8K alaw/ulaw (wav format).  I suspect your GSM providers in your area
have spent literally millions of dollars on their GSM encoding systems - let
them do the work.  They'll have to do it even if you played the GSM file,
it'll just sound worse if you play GSM, convert it to 8K alaw/ulaw over the
PTSN, then have it converted using a different algorithm at the cell site.

Finally, not all mobile calls on even GSM networks are gsm format.  If
they are a different format, converting from one compressed algorithm (gsm)
to another (whatever the carrier uses) is going to sound horrible.

So don't bother with the GSM format.  Few people you are calling/called-by
use that codec (not even the mobile phone users).  It'll get resampled into
something else.  You'd be better off using the raw, basically-uncompressed
(I know, I know, not quite accurate) alaw/ulaw - which everyone's codecs are
designed to handle very well (since every single PTSN call uses it).

For reference, Asterisk uses (I believe) the full rate GSM codec.  Mobile
phones on most GSM networks are using an AMR (not full rate) codec, as it
simply sounds better, can deal with bad connections better, and can even use
less bandwidth.  Of course it is licensed and patented, so Asterisk doesn't
implement it.  But because of this, Asterisk's gsm doesn't sound as good
as a call on a GSM network.  Why would you want that?  Just don't use it!

See http://en.wikipedia.org/wiki/Adaptive_Multi-Rate  (What mobile companies
use)

And http://en.wikipedia.org/wiki/Full_Rate  (What Asterisk uses)
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Re: [asterisk-users] Queue Agent Getting Additional Calls When on the Phone

2010-10-15 Thread Matt Darnell
On Fri, Oct 15, 2010 at 1:21 AM, Leif Madsen
leif.mad...@asteriskdocs.org wrote:
 On 10-10-15 04:10 AM, Сикорский Сергей wrote:
 15.10.2010 9:40, Warren Selby пишет:
 I think this means you need to set a call-limit for each sip peer

 Is there any alternative for obsolete call-limit option in 1.6/1.8?

 The correct answer is to use ringinuse=no in queues.conf and callcounter=yes 
 in
 sip.conf.


Leif,

Isn't callcounter for 1.6 and not for 1.4?

-Matt

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Re: [asterisk-users] Audio problems on cable modem link

2010-10-15 Thread Paul Belanger
On Fri, Oct 15, 2010 at 11:07 AM, Philipp von Klitzing
klitz...@pool.informatik.rwth-aachen.de wrote:
 - turn off IAX trunking mode

I would disagree, you want to enable trunking with multiple call.  It
will reduce patch overhead, leading to less bandwidth.

OP could enable jitterbuffer, if not already enabled.

-- 
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Re: [asterisk-users] Queue Agent Getting Additional Calls When on the Phone

2010-10-15 Thread Mark Deneen
2010/10/15 Matt Darnell mattdarn...@gmail.com:
 On Fri, Oct 15, 2010 at 1:21 AM, Leif Madsen
 leif.mad...@asteriskdocs.org wrote:
 On 10-10-15 04:10 AM, Сикорский Сергей wrote:
 15.10.2010 9:40, Warren Selby пишет:
 I think this means you need to set a call-limit for each sip peer

 Is there any alternative for obsolete call-limit option in 1.6/1.8?

 The correct answer is to use ringinuse=no in queues.conf and callcounter=yes 
 in
 sip.conf.


 Leif,

 Isn't callcounter for 1.6 and not for 1.4?


If you are using the Local channel, look into the n option.

-M

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Re: [asterisk-users] Audio problems on cable modem link

2010-10-15 Thread Michelle Dupuis
Jitterbuffer affects inbound audio only, not outbound (the other side hears the 
choppiness) so I don't think that will help/

Trunking only reduces overhead after 4+ calls, so that shouldn't help either.  
(Since this occurs at 2 calls)

I can't wireshark the other end since the other end is my ITSP (who says 
everything looks fine, no lost packets, 60ms latency)

still stuck



From: asterisk-users-boun...@lists.digium.com 
[asterisk-users-boun...@lists.digium.com] On Behalf Of Paul Belanger 
[paul.belan...@polybeacon.com]
Sent: Friday, October 15, 2010 1:30 PM
To: Asterisk Users List
Subject: Re: [asterisk-users] Audio problems on cable modem link

On Fri, Oct 15, 2010 at 11:07 AM, Philipp von Klitzing
klitz...@pool.informatik.rwth-aachen.de wrote:
 - turn off IAX trunking mode

I would disagree, you want to enable trunking with multiple call.  It
will reduce patch overhead, leading to less bandwidth.

OP could enable jitterbuffer, if not already enabled.

--
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Polybeacon | Consultant
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blog.polybeacon.com

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Re: [asterisk-users] Audio problems on cable modem link

2010-10-15 Thread Paul Belanger
On Fri, Oct 15, 2010 at 1:44 PM, Michelle Dupuis mdup...@ocg.ca wrote:
 Jitterbuffer affects inbound audio only, not outbound (the other side hears 
 the choppiness) so I don't think that will help/

If your problems with audio are at the far end, I don't expect there
is much you can do.  Try a different codec (gsm) and see what happens.
 Otherwise, open a support ticket with your ITSP and have them monitor
the path of the call.

-- 
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Re: [asterisk-users] Audio problems on cable modem link

2010-10-15 Thread Philipp von Klitzing
Hi!

 Trunking only reduces overhead after 4+ calls, so that shouldn't help
 either.  (Since this occurs at 2 calls)

Trunking requires a timing source, and you might have trouble with your 
timing, that is why I suggested this (and because you did not tell us 
wether you have trunking enabled or not). 

In general IAX is not as well tested as SIP, and once in a while there 
are interoperability issues with IAX between Asterisk versions (and/or 
other IAX protocol implementations).

Apart from that: you could also try a different cable modem.

Philipp


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Re: [asterisk-users] Kernel panic (asterisk 1.8.0-rc3, dahdi-linux-2.4)

2010-10-15 Thread Shaun Ruffell
On 10/15/2010 04:00 AM, Karsten Wemheuer wrote:

 I setup an asterisk system (asterisk 1.8-rc3, dahdi-linux-2.4.0 with
 dahdi-extra from Tzafrirs git, kernel 2.6.35.4). The hardware is an
 older pc system with Celeron CPU (2.5 GHz) with a Beronet BN4S0 ISDN
 card. The system starts without any errors.
 
 I discovered a severe issue. The kernel panics on a very small load. The
 first call normally gets through. If I start the second or third call
 and sometimes when I terminate the first call, the system panics (Oops
 text on console).
 
 After solving some difficulties (the relevant part of the Oops text
 scrolls out of the monitor, no serial interface), I get the text via
 netconsole. It seems to me, that the panic occurred in oslec (function
 oslec_update). But maybe I am wrong with this. In the oslec code there
 is a patch to enable MMX. After switching this off, the problem
 disappeared. AFAIK the cpu supports mmx.
 
 Where should I address this issue to? Is it a known issue?
 

Do you have CONFIG_DAHDI_MMX defined in include/dahdi/dahdi_config.h?

-- 
Shaun Ruffell
Digium, Inc. | Linux Kernel Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at: www.digium.com  www.asterisk.org

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Re: [asterisk-users] Echo on PRI after upgrading to Asterisk 1.6.2 from 1.2

2010-10-15 Thread Shaun Ruffell
On 10/15/2010 10:33 AM, Jared Geiger wrote:
 This might be my problem?***
 [r...@voice ~]# grep -E ^echo /etc/asterisk/chan_dahdi.conf
 *
 *So I added this under [channels]:
 echocancel=yes
 echocancelwhenbridged=no
 echotraining=800*
 
 

Most likely (unless you were including another file that included that
definition).  Did this resolve your problem?

-- 
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Digium, Inc. | Linux Kernel Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at: www.digium.com  www.asterisk.org

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Re: [asterisk-users] Echo on PRI after upgrading to Asterisk 1.6.2 from 1.2

2010-10-15 Thread Paul Belanger
On Fri, Oct 15, 2010 at 9:55 AM, Jared Geiger compuw...@gmail.com wrote:
 I've recently upgraded an Asterisk system from 1.2 to 1.6.2 (did a
 full reformat and recompile) and I started getting echo over the PRI.

I did an update on a server last year, had the same problem.  I needed
to explicitly set echocancel=yes in my configs, before 1.6 it was
enabled by default.

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Re: [asterisk-users] SIP - no audio behind nat problem

2010-10-15 Thread Daniel Tryba
On Fri, Oct 15, 2010 at 06:22:07PM +0200, Zarko Zivanovic wrote:
 We have 2 grandstream GX 2000 phones behind NAT and Asterisk outside this
 natted network.
 
 We have the issue with calls to these SIP phones - no audio.
 
Tell us more about your settings. I have a GXP2000 behing NAT connected
to an * (behind NAT) without problems and without any portforwards at the
Grandstream side. nat=yes and canreinvite=no as always do the trick for
me.

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   Daniel Tryba

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Re: [asterisk-users] drop dead fix

2010-10-15 Thread Steve Edwards
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Kevin P. 
 Fleming

 There were some comments in other replies about your files being 'quiet' 
 (low average volume level)... this won't help your situation at all, 
 because it means that any artifacts caused by resampling and 
 compression/decompression will end up at a relatively high amplitude 
 compared to the original signal (resulting in a low signal-to-noise 
 ratio), and when the listener increases the volume level on their 
 listening device, the noise level will be increased along with it. For 
 these sorts of tasks, you really do want the source material recorded at 
 a fairly high volume level.

On Fri, 15 Oct 2010, Danny Nicholas wrote:

 This appears to be the resolution to my problem -

 #1. Get my recording talent in an isolated environment so I can get 
 clean, loud recordings

 #2. Dump the Audacity and Audiologic steps and just use SOX with the 
 highpass and lowpass filters.

1) firstmenu.wav.wav is recorded so low, it just looks like line noise in 
Audacity. Unless you can re-record at a reasonable level, you're always 
going to be fighting this sow's ear.

2) I use normalize (http://normalize.nongnu.org/) to normalize from the 
command line, but it does not deal with DC offset like Audacity will. 
Eliminating your DC offset issue should also be a goal of improving your 
recording environment. Newer (than provided with CentOS 5.5) versions of 
sox can do dcshift.

3) Stick with ULAW or PCM (wav). You only have to be concerned with 
supplying audio encoded appropriately for the first hop in your delivery 
path.

-- 
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

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Re: [asterisk-users] Echo on PRI after upgrading to Asterisk 1.6.2 from 1.2

2010-10-15 Thread Jared Geiger
I haven't heard if this fixed it yet. However I was seeing the echo
cancelers loaded before so I never realized I'd have to do this. Its a
FreePBX install also so I checked all the include files and didn't see a
reference to these values anywhere.

Thanks everyone for the input, I should know soon if it is the fix.

~Jared

On Fri, Oct 15, 2010 at 3:56 PM, Paul Belanger paul.belan...@polybeacon.com
 wrote:

 On Fri, Oct 15, 2010 at 9:55 AM, Jared Geiger compuw...@gmail.com wrote:
  I've recently upgraded an Asterisk system from 1.2 to 1.6.2 (did a
  full reformat and recompile) and I started getting echo over the PRI.
 
 I did an update on a server last year, had the same problem.  I needed
 to explicitly set echocancel=yes in my configs, before 1.6 it was
 enabled by default.

 --
 Paul Belanger | dCAP
 Polybeacon | Consultant
 Jabber: paul.belan...@polybeacon.com | IRC: pabelanger (Freenode)
 blog.polybeacon.com

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