Re: [asterisk-users] static realtime vs config files
On 3/2/15 3:23 PM, Marek Cervenka wrote: hi, is it possible use asterisk static realtime and config files simultaneously in asterisk 11? i want [globals] from extensions.conf in database, but dialplan in extensions.conf config file i saw this can be configured in stasis.conf in asterisk 13 thanks No, you can only use Realtime (the real realtime)* along with the config files. The static version will not load the config files. *The person at Digium that came up with Realtime and Static Realtime should be given a timeout in the corner to think how stupid it was to name the DB system like that and confuse the hell out of everyone! -- Telecomunicaciones Abiertas de México S.A. de C.V. Carlos Chávez +52 (55)9116-91161 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] static realtime vs config files
hi, is it possible use asterisk static realtime and config files simultaneously in asterisk 11? i want [globals] from extensions.conf in database, but dialplan in extensions.conf config file i saw this can be configured in stasis.conf in asterisk 13 thanks -- --- Marek Cervenka === -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Queue_log transfer
I am having a problem with my queue_log. When an agent transfers a call I am not getting the extension that was dialed for transfer, I am only getting the name of the macro we use: 1425307308|1425307242.33367|PedidosKosmos|Agente 102|TRANSFER|s|macro-stdexten|13|52|1 1425309366|1425309316.33729|PedidosKosmos|Agente 102|TRANSFER|s|macro-stdexten|7|42|1 1425312756|1425312589.34760|RecSelKosmos|Agente 1|TRANSFER|s|macro-stdexten|38|113|1 1425313810|1425313658.35112|RecSelKosmos|Agente 4|TRANSFER|s|macro-stdexten|39|96|1 This is the macro that is used for all internal extensions. If I make an extension that only has a Dial command then I do get the correct number and context: 1424965940|1424965917.13835|PedidosKosmos|Agente 103|TRANSFER|2528|oficina|8|14|1 How can this be corrected? Why would it matter to the Queue system if the call is transferred to a macro in the dial plan? -- Telecomunicaciones Abiertas de México S.A. de C.V. Carlos Chávez +52 (55)9116-91161 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] account code
Hi list , I have a question with account codes, all my outgoing calls are authenticated, but now the boss wants to monitor these calls with the codes. example: maria has an extension 110, but peter was in place and use the phone maria , maria then says that she did not make that call to that number of cell. like to know who made it?, I think the pin code is my friendo , my users have a four-digit pin to authenticate, I'm thinking of using the cdr field userfield as I can do to read the pin code and write it there? [call-out-analog] exten = _9.,1,Authenticate(/var/lib/asterisk/key.txt,am,4) exten = 9.,n,Set(CDR(userfield)=pin-users)}) exten = _9.,n,Set(__SIP_CODEC=alaw) exten = _92XXX,n,Dial(SIP/${EXTEN:1}@gw,40,rRT) same = n,Busy(3) same = n,Hangup any idea? regardss -- rickygm http://gnuforever.homelinux.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] situation with ivr and four-channel gateway
2015-03-02 3:44 GMT-06:00 A J Stiles asterisk_l...@earthshod.co.uk: Ah. *Incoming* calls are not something that is within your control; they have already been routed onto a line by your telco. So you will need to speak to someone at your telco about doing this. Hi Aj, I call to telco and say they can not in GSM, only on lines are analogous As a temporary measure, you could try setting up divert-on-busy so SIM1 diverts to SIM2, SIM2 diverts to SIM3, SIM3 diverts to SIM4 and SIM4 diverts to SIM1. You can do this with specially-crafted Dial() statements, With asterisk or the openvox gw? or by temporarily inserting the SIMs in an old mobile phone. See your telco's website for details of setting up call diversion. these guys do not help much! . the ivr worked perfect with DEVICE_STATE , thank john! exten = t,1,ExecIf($[ ${DEVICE_STATE(SIP/${EXTEN})} = INUSE ]?Busy) exten = t,n,Dial(SIP/110,38,t) same= n,Dial(SIP/162,40,t) same= n,Hangup() thnk for all help. -- rickygm http://gnuforever.homelinux.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] situation with ivr and four-channel gateway
On Friday 27 Feb 2015, ricky gutierrez wrote: the problem is that my pbx all incoming calls using only the channel gsm 1 , the idea is that an incoming call to channel 1 is passed to channel 2 Ah. *Incoming* calls are not something that is within your control; they have already been routed onto a line by your telco. So you will need to speak to someone at your telco about doing this. As a temporary measure, you could try setting up divert-on-busy so SIM1 diverts to SIM2, SIM2 diverts to SIM3, SIM3 diverts to SIM4 and SIM4 diverts to SIM1. You can do this with specially-crafted Dial() statements, or by temporarily inserting the SIMs in an old mobile phone. See your telco's website for details of setting up call diversion. -- AJS Note: Originating address only accepts e-mail from list! If replying off- list, change address to asterisk1list at earthshod dot co dot uk . -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Events
Hello, I am playing around with events in asterisk via asterisk manager - i've noticed it doesnt seem to be emitting events to my connected client. Is there something that I need to do to receive events? Also output from 'manager show events' voip*CLI manager show events Events: OriginateResponse ParkedCallGiveUp ParkedCallTimeOut Looking at other posts around should there be move events shown here? This message may be private and confidential. If you have received this message in error, please notify us and remove it from your system. Gyron may monitor email traffic data and the content of email for the purposes of security and staff training. Gyron Internet Ltd is a limited company registered in England and Wales. Registered number: 4239332. Registered office: 3 Centro, Boundary Way, Hemel Hempstead, HP2 7SU. VAT reg no 804 2532 63. Gyron is a registered trademark. Gyron is a Deloitte Technology Fast 50 ranked company. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] System() command refuses to execute bash script
Hi all I got this solved. Turns out the script WAS executing, but I forgot that apparently you need to follow cron rules in any BASH scripts executed via System() from an Asterisk dialplan. E. g. all paths must be fully and absolutely specified, there are no relative path references available. So I changed the the file wireless.sh which was: #!/bin/bash touch wireless-executed to #!/bin/bash touch /root/wireless-executed and now if I phone 800 on my Asterisk context I can see that the file wireless-executed is created by the touch binary, which indicates that Asterisk has run the script successfully. So the problem was not Asterisk or BASH or permissions, but rather that it appears that all paths in any System() script must be absolutely, not relatively, specified. Hope this helps somebody - simply follow cron rules when writing Asterisk-callable BASH scripts which you plan to trigger via the System() Asterisk dialplan application. Regards Stefan -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] System() command refuses to execute bash script
Hi All I'm using this extension to try and get Asterisk 1.8.11.0 to run a bash script: exten=802,n,System(/bin/sh -f /root/wireless.sh) This file is -rwxr-xr-x 1 root root 171 Mar 2 16:23 wireless.sh e.g. root owns the file, and it has execute permissions for all users. Asterisk runs as root as well. Asterisk executes the command without any errors at max verbosity. The file wireless.sh contains: #!/bin/bash touch wireless-executed In my /root folder however, the file wireless-executed is never written - indicating the script does not execute, even though it is owner by the same user asterisk runs as, and is world-executable. How can I use System to run a bash script? Thanks! Regards Stefan -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] System() command refuses to execute bash script
I'm surprised that you didn't have to specify the full path to the 'touch' command. When writing AGI scripts, I always do something like $touch = which( 'touch' ). I guess it's over kill. John -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Stefan Viljoen Sent: Monday, March 02, 2015 9:45 AM To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] System() command refuses to execute bash script Hi all I got this solved. Turns out the script WAS executing, but I forgot that apparently you need to follow cron rules in any BASH scripts executed via System() from an Asterisk dialplan. E. g. all paths must be fully and absolutely specified, there are no relative path references available. So I changed the the file wireless.sh which was: #!/bin/bash touch wireless-executed to #!/bin/bash touch /root/wireless-executed and now if I phone 800 on my Asterisk context I can see that the file wireless-executed is created by the touch binary, which indicates that Asterisk has run the script successfully. So the problem was not Asterisk or BASH or permissions, but rather that it appears that all paths in any System() script must be absolutely, not relatively, specified. Hope this helps somebody - simply follow cron rules when writing Asterisk-callable BASH scripts which you plan to trigger via the System() Asterisk dialplan application. Regards Stefan -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] System() command refuses to execute bash script
asterisk-users-boun...@lists.digium.com wrote on 03/02/2015 08:27:07 AM: From: Stefan Viljoen viljo...@verishare.co.za To: asterisk-users@lists.digium.com, Date: 03/02/2015 08:27 AM Subject: [asterisk-users] System() command refuses to execute bash script How can I use System to run a bash script? Just to rule out some weird permissions issue, try to write the file to some directory that has full read/write permissions to everyone (eg 777). If the file can be written to that directory you probably have a permissions issue still. I run my asterisk under the asterisk user and have it kick of scripts that write to a folder on the system all the time. The folder has full permissions for the Asterisk user. Give it a shot and see what you get.-- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Problems with the voice quality under load
B.H. Hello, all :-) We have a cluster of Asterisk (v. 11.9) servers that host IVR applications. The servers work behind SIP proxy (kamailio) for load balancing. All servers are in 2 processor configuration, 8-10 cores per CPU. When a particular server gets about 500 concurrent calls, the sound quality begins to degrade, the sound plays slowly and with clicks. As far as i understand, it's because asterisk is unable to send the voice stream in time i.e. the server is overloaded. What i don't understand is, at the time that the server appears to be overloaded and the audio quality is bad, actual server's load is no more than 30-40% (60-70% idle CPU on average). IMHO, this indicates that for some reason the server is unable to use it's CPU capacity efficiently. May be because of some kind of thread contention inside asterisk? I have read blogs that advice to divide physical server into several VMs and they claim that this will improve the total capacity. In my own experience, this did not work very well and seems like the visualization actually made the quality worse. Do you have any advice for me (other than purchasing more servers ;-) ? Thanks! -- משיח NOW! Moshiach is coming very soon, prepare yourself! יחי אדוננו מורינו ורבינו מלך המשיח לעולם ועד! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Problems with the voice quality under load
On Mon, 2 Mar 2015, Mordechay Kaganer wrote: When a particular server gets about 500 concurrent calls, the sound quality begins to degrade, the sound plays slowly and with clicks. As far as i understand, it's because asterisk is unable to send the voice stream in time i.e. the server is overloaded. What i don't understand is, at the time that the server appears to be overloaded and the audio quality is bad, actual server's load is no more than 30-40% (60-70% idle CPU on average). IMHO, this indicates that for some reason the server is unable to use it's CPU capacity efficiently. May be because of some kind of thread contention inside asterisk? You may be using a feature (i.e., meetme) that is single threaded. If you view the system using 'htop' instead of 'top' (or, press '1' while running top) you may see that a single CPU is maxed out while the others are relatively idle. -- Thanks in advance, - Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] System() command refuses to execute bash script
Hi, Some notes, Don't run Asterisk as root. But also: On Mon, Mar 02, 2015 at 04:44:48PM +0200, Stefan Viljoen wrote: Hi all I got this solved. Turns out the script WAS executing, but I forgot that apparently you need to follow cron rules in any BASH scripts executed via System() from an Asterisk dialplan. E. g. all paths must be fully and absolutely specified, there are no relative path references available. So I changed the the file wireless.sh which was: #!/bin/bash touch wireless-executed to #!/bin/bash touch /root/wireless-executed A variant on: cd `dirname $0` can help in such cases. -- Tzafrir Cohen icq#16849755 jabber:tzafrir.co...@xorcom.com +972-50-7952406 mailto:tzafrir.co...@xorcom.com http://www.xorcom.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Problems with the voice quality under load
Have you done the math for the network connections? BTF and external What bit rates for the sound? What codecs? How are calls coming in - SIP - analogue Disks OK(low IO per second)? Caching working OK? CPU may not be the problem if your CPU utilization is really that low. Ron On 02/03/2015 10:26 AM, Mordechay Kaganer wrote: B.H. Hello, all :-) We have a cluster of Asterisk (v. 11.9) servers that host IVR applications. The servers work behind SIP proxy (kamailio) for load balancing. All servers are in 2 processor configuration, 8-10 cores per CPU. When a particular server gets about 500 concurrent calls, the sound quality begins to degrade, the sound plays slowly and with clicks. As far as i understand, it's because asterisk is unable to send the voice stream in time i.e. the server is overloaded. What i don't understand is, at the time that the server appears to be overloaded and the audio quality is bad, actual server's load is no more than 30-40% (60-70% idle CPU on average). IMHO, this indicates that for some reason the server is unable to use it's CPU capacity efficiently. May be because of some kind of thread contention inside asterisk? I have read blogs that advice to divide physical server into several VMs and they claim that this will improve the total capacity. In my own experience, this did not work very well and seems like the visualization actually made the quality worse. Do you have any advice for me (other than purchasing more servers ;-) ? Thanks! -- משיח NOW! Moshiach is coming very soon, prepare yourself! יחי אדוננו מורינו ורבינו מלך המשיח לעולם ועד! -- Ron Wheeler President Artifact Software Inc email: rwhee...@artifact-software.com skype: ronaldmwheeler phone: 866-970-2435, ext 102 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] System() command refuses to execute bash script
On Mon, Mar 02, 2015 at 11:15:26AM -0500, Tech Support wrote: I'm surprised that you didn't have to specify the full path to the 'touch' command. When writing AGI scripts, I always do something like $touch = which( 'touch' ). I guess it's over kill. John You should generally not need a path to commands in /bin / /usr/bin . If 'which touch' returned it, it's in the path. -- Tzafrir Cohen icq#16849755 jabber:tzafrir.co...@xorcom.com +972-50-7952406 mailto:tzafrir.co...@xorcom.com http://www.xorcom.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] System() command refuses to execute bash script
On Mon, 2 Mar 2015, Tzafrir Cohen wrote: A variant on: cd `dirname $0` can help in such cases. This would yield 'the directory the script lives in' which may be read-only and is probably not where you want random files created. -- Thanks in advance, - Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] System() command refuses to execute bash script
Please don' top post. On Mon, 2 Mar 2015, Tech Support wrote: I'm surprised that you didn't have to specify the full path to the 'touch' command. When writing AGI scripts, I always do something like $touch = which( 'touch' ). I guess it's over kill. The AGI process inherits the environment of the parent, Asterisk. You can set the Asterisk environment in the script that starts Asterisk. For example: cd /tmp/ ulimit -n 8192 nice --adjustment=-20\ env --ignore-environment\ HOSTNAME=${HOSTNAME}\ PATH=${PATH}\ $ASTERISK $START_OPTIONS -- Thanks in advance, - Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] System() command refuses to execute bash script
On Mon, 2 Mar 2015, Stefan Viljoen wrote: So the problem was not Asterisk or BASH or permissions, but rather that it appears that all paths in any System() script must be absolutely, not relatively, specified. Not quite. The 'base' for relative paths would be the 'cwd' (current working directory) of the Asterisk process. You can show the cwd for your running Asterisk by: sudo ls -l /proc/$(pidof asterisk)/cwd which is a link to the process's cwd. I suspect if you search your file system ('sudo find / -name wireless-executed'), you will find 'wireless-executed' -- probably in the directory shown by the above command. You can set this in the script that starts Asterisk. I set mine to /tmp/ ('cd /tmp/') so I know where any random file access will occur, relatively speaking. -- Thanks in advance, - Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Problems with the voice quality under load
On Monday 02 Mar 2015, Mordechay Kaganer wrote: When a particular server gets about 500 concurrent calls, the sound quality begins to degrade, the sound plays slowly and with clicks. As far as i understand, it's because asterisk is unable to send the voice stream in time i.e. the server is overloaded. What i don't understand is, at the time that the server appears to be overloaded and the audio quality is bad, actual server's load is no more than 30-40% (60-70% idle CPU on average). IMHO, this indicates that for some reason the server is unable to use it's CPU capacity efficiently. May be because of some kind of thread contention inside asterisk? Do you have any advice for me (other than purchasing more servers ;-) ? Perhaps it's not CPU that is blocking things, but I/O? It should be visually and audibly obvious if this is the case -- the disk activity lights will be illuminated, and the HDDs will be making noises. If you can spare the RAM, consider setting up a tmpfs to hold your IVR prompts in memory. -- AJS Note: Originating address only accepts e-mail from list! If replying off- list, change address to asterisk1list at earthshod dot co dot uk . -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Problems with the voice quality under load
B.H. Hi, really thanks for all the relies :-) Here's my answers: On Mon, Mar 2, 2015 at 5:56 PM, Ron Wheeler rwhee...@artifact-software.com wrote: Have you done the math for the network connections? BTF and external What bit rates for the sound? What codecs? How are calls coming in - SIP - analogue Disks OK(low IO per second)? Caching working OK? There's no problem with network speed - we have 3 port bonding of 1G connections on each server and 1G external cross connect to the SIP providers (which are located in the same server farm). Even single 1G link is sufficient for more than 5000 calls with G711. All disk IO is off-loaded to the central server with NFS and as far as i can see, the load is low. In most cases, the people listen to the same files and caching is OK - each server has 32GB of RAM most of it is used for caching. We are connected to several SIP trunk providers. All the setup is SIP only. The codec is G711. On Mon, Mar 2, 2015 at 6:02 PM, A J Stiles asterisk_l...@earthshod.co.uk wrote: Perhaps it's not CPU that is blocking things, but I/O? It should be visually and audibly obvious if this is the case -- the disk activity lights will be illuminated, and the HDDs will be making noises. If you can spare the RAM, consider setting up a tmpfs to hold your IVR prompts in memory. The prompts are anyway cached in in memory by the disk cache so i don't think it's the issue in this case. As stated above, i don't see much of disk load on the NFS server as well. On Mon, Mar 2, 2015 at 6:14 PM, Steve Edwards asterisk@sedwards.com wrote: You may be using a feature (i.e., meetme) that is single threaded. If you view the system using 'htop' instead of 'top' (or, press '1' while running top) you may see that a single CPU is maxed out while the others are relatively idle. I did check the CPU load and it is distributed evenly between all the cores. Most of the load is in system, probably network handling in the kernel. We do use ConfBridge a lot, but all conferences are on a single server and the issue is on all the servers. What other features are single-threaded? Asterisk is almost the only thing that runs on the PBX servers. There are also some PHP AGI scripts (5-10 per minute per server on average) and most of the AGI functions are off-loaded to a java application on the central server with fast AGI. But there is still a lot of dialplan logic that runs on the PBX's. Maybe, huge dialplan is the key for the issue? -- משיח NOW! Moshiach is coming very soon, prepare yourself! יחי אדוננו מורינו ורבינו מלך המשיח לעולם ועד! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users