On 8/21/15 6:45 PM, Technical Support wrote:
I got a new SNOM M65 which works fine for outgoing calls, but incoming calls never ring at the handset. I captured the SIP traffic and see that my M65 is replying with an "488 not acceptable here". From what I read this is usually codec related but both asterisk and the M65 are set for ulaw as first choice.
Looks like the SNOM does not accept the video call. Maybe you should look into why the Asterisk is trying to use video in the first place.

I have a SIP trace below. Can someone suggest why the 488 is being generated?

-----------------------------------

Received from udp:192.168.253.4:5060 at 21/08/2015 18:37:00  (1198 bytes)

INVITE sip:290006@192.168.253.20;line=14994 SIP/2.0
Via: SIP/2.0/UDP 192.168.253.4:5060;branch=z9hG4bK4990095a
Max-Forwards: 70
From: "test user" <sip:230@192.168.253.4>;tag=as7b616c8d
To: <sip:290006@192.168.253.20;line=14994>
Contact: <sip:230@192.168.253.4:5060>
Call-ID: 36334383058109cd2325341a0f18ac79@192.168.253.4:5060
CSeq: 102 INVITE
User-Agent: FPBX-2.11.0(11.10.2)
Date: Fri, 21 Aug 2015 22:37:02 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Content-Type: application/sdp
Content-Length: 606

v=0
o=root 1678280845 1678280845 IN IP4 192.168.253.4
s=Asterisk PBX 11.10.2
c=IN IP4 192.168.253.4
b=CT:384
t=0 0
m=audio 18090 RTP/AVP 0 8 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv
m=video 12226 RTP/AVP 99 98 34 31
a=rtpmap:99 H264/90000
a=fmtp:99 redundant-pic-cap=0;parameter-add=0;packetization-mode=0;level-asymmetry-allowed=0
a=rtpmap:98 H263-1998/90000
a=fmtp:98 F=0;I=0;J=0;T=0;K=0;N=0;BPP=0;HRD=0
a=rtpmap:34 H263/90000
a=fmtp:34 F=0;I=0;J=0;T=0;K=0;N=0;BPP=0;HRD=0
a=rtpmap:31 H261/90000
a=sendrecv


Sent to udp:192.168.253.4:5060 at 21/08/2015 18:37:00  (280 bytes)

SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.253.4:5060;branch=z9hG4bK4990095a
From: "test user" <sip:230@192.168.253.4>;tag=as7b616c8d
To: <sip:290006@192.168.253.20;line=14994>
Call-ID: 36334383058109cd2325341a0f18ac79@192.168.253.4:5060
CSeq: 102 INVITE
Content-Length: 0



Sent to udp:192.168.253.4:5060 at 21/08/2015 18:37:00  (441 bytes)

SIP/2.0 488 Not Acceptable Here
Via: SIP/2.0/UDP 192.168.253.4:5060;branch=z9hG4bK4990095a
Max-Forwards: 70
From: "test user" <sip:230@192.168.253.4>;tag=as7b616c8d
To: <sip:290006@192.168.253.20;line=14994>;tag=ld65q
Call-ID: 36334383058109cd2325341a0f18ac79@192.168.253.4:5060
CSeq: 102 INVITE
Contact: <sip:290006@192.168.253.20;line=14994>
User-Agent: snomM700/03.24.0007 (MAC=0004136103FB; SER= 00000; HW=255)
Content-Length: 0





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Technical Support
http://www.cellroute.net


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