Re: [asterisk-users] Showing CallerID on multiple phones

2017-12-11 Thread Tech Support
Hello;

I’m using Polycom VVX 600’s.

Thanks;

John V.

 

From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Tomáš Holý
Sent: Monday, December 11, 2017 09:22 AM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Showing CallerID on multiple phones

 

What kind of phones are you using? To some phones you can push text dialog over 
HTTP/XML. Investigate this features, maybe it is what are you looking for.

 

TH

 

 

Dne pondělí 11. prosince 2017 15:16:28 CET, Tech Support napsal(a):

Hello;

I certainly appreciate your response. In fact, I used that exact solution 
for three of the incoming lines. I setup ring groups and a silent ringtone for 
each phone. Unfortunately, the last incoming line is more complicated and uses 
an IVR with multiple input choices, so the solution is not as clear cut as for 
the other ones. That’s why I was trying to look at other options. 

Best Regards;

John V.

 

From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Ron Wheeler
Sent: Friday, December 08, 2017 03:06 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Showing CallerID on multiple phones

 

I could be way off track but have you looked at ring groups.

Have all of the phones ring (maybe a mute or special ring tone, if this is 
possible) so that everyone on the list of extensions sees the incoming call.
If no one picks it up by ring x, have it go to another phone or to voice mail.

  
https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/   
might be useful.

Ron


On 08/12/2017 2:17 PM, Tech Support wrote:

All;

I have an interesting scenario where I have a small office with maybe half 
a dozen phones and several incoming lines. The calls are routed based on the 
DID that people call. What they would like is when a call comes in to a single 
phone to have all the phones show the CallerID. That way they can decide if 
they should pick up the call or not using call pickup. I’ve been looking at 
products such as the one from Camrivox that interfaces with different CRM 
packages or Outlook, but I was wondering if a way was available to show the 
calls on their phones.

Thanks in Advance;

John V.

 

 

-- 
Ron Wheeler
President
Artifact Software Inc
email:   rwhee...@artifact-software.com
skype: ronaldmwheeler
phone: 866-970-2435, ext 102

 

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Re: [asterisk-users] Asterisk / FreePBX Support / Reseller

2017-12-11 Thread Ron Wheeler

You might want to add some details
- size of the project
 -- number of locations
 -- number of extensions
- are you converting your trunks?
- what are your thoughts on hardware - brands, type of stations
- what type of long-term support do you want the consultant to provide?
- what size company do you want to deal with - one man shop with a 
genius in charge that you may only be able to reach after hours or a 
shop with techs of various skill levels that can give you a believable SLA.


Ron

On 11/12/2017 3:53 PM, basti wrote:

Hello,

we plan to move a PBX to asterisk and searching for Support and a
Phonehardware Reseller in Germany.

The should be no license costs per User / Server.

- Install Configure Asterisk for our specification
- Install FreePBX or similar (optional)
- Resell Hardware

Thanks for any suggest.

Best Regards,
basti




--
Ron Wheeler
President
Artifact Software Inc
email: rwhee...@artifact-software.com
skype: ronaldmwheeler
phone: 866-970-2435, ext 102


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Re: [asterisk-users] Asterisk / FreePBX Support / Reseller

2017-12-11 Thread basti
Hello,

we plan to move a PBX to asterisk and searching for Support and a
Phonehardware Reseller in Germany.

The should be no license costs per User / Server.

- Install Configure Asterisk for our specification
- Install FreePBX or similar (optional)
- Resell Hardware

Thanks for any suggest.

Best Regards,
basti


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Re: [asterisk-users] Showing CallerID on multiple phones

2017-12-11 Thread Jeremy Vogel

John

We ring multiple phones directly from the dial application, then 
everyone sees who is calling and can pickup if they need to. First one 
to grab it gets the call and everyone else shows a missed call so they 
can scroll back through the history if they need to.  Then we also 
prefix the callerID with the last 4 of the DID that was called, which is 
all the phone company sends us, so anyone seeing the call can tell who 
was called.  Like this, where  is the DID sent from the phone company:


exten => ,1,Answer()
   same => n,Set(CALLERID(name)=${EXTEN}:${CALLERID(name)})
   same => n,Dial(SIP/101/102/103,22,tTkK)

Jeremy


-
Subject:
[asterisk-users] Showing CallerID on multiple phones

From:
"Tech Support" 
Date:
12/8/2017 1:17 PM

To:
"Asterisk Users Mailing List" 


All;

    I have an interesting scenario where I have a small office with 
maybe half a dozen phones and several incoming lines. The calls are 
routed based on the DID that people call. What they would like is when a 
call comes in to a single phone to have all the phones show the 
CallerID. That way they can decide if they should pick up the call or 
not using call pickup. I’ve been looking at products such as the one 
from Camrivox that interfaces with different CRM packages or Outlook, 
but I was wondering if a way was available to show the calls on their 
phones.


Thanks in Advance;

John V.
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Re: [asterisk-users] Showing CallerID on multiple phones

2017-12-11 Thread Ron Wheeler

How do you want the last line to work?
Which input choices need to ring on all lines?
- If you select "n" from the IVR menu, do you want to ring everywhere? 
Other selections just go where the IVR menu currently send the call.


Can the option "n" send the call to a ring group? I have never tried 
anything like this.


Perhaps if you clarify this, someone might have a suggestion.

Ron


On 11/12/2017 9:16 AM, Tech Support wrote:


Hello;

    I certainly appreciate your response. In fact, I used that exact 
solution for three of the incoming lines. I setup ring groups and a 
silent ringtone for each phone. Unfortunately, the last incoming line 
is more complicated and uses an IVR with multiple input choices, so 
the solution is not as clear cut as for the other ones. That’s why I 
was trying to look at other options.


Best Regards;

John V.

*From:*asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] *On Behalf Of *Ron 
Wheeler

*Sent:* Friday, December 08, 2017 03:06 PM
*To:* asterisk-users@lists.digium.com
*Subject:* Re: [asterisk-users] Showing CallerID on multiple phones

I could be way off track but have you looked at ring groups.

Have all of the phones ring (maybe a mute or special ring tone, if 
this is possible) so that everyone on the list of extensions sees the 
incoming call.
If no one picks it up by ring x, have it go to another phone or to 
voice mail.


https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/ 
might be useful.


Ron


On 08/12/2017 2:17 PM, Tech Support wrote:

All;

    I have an interesting scenario where I have a small office
with maybe half a dozen phones and several incoming lines. The
calls are routed based on the DID that people call. What they
would like is when a call comes in to a single phone to have all
the phones show the CallerID. That way they can decide if they
should pick up the call or not using call pickup. I’ve been
looking at products such as the one from Camrivox that interfaces
with different CRM packages or Outlook, but I was wondering if a
way was available to show the calls on their phones.

Thanks in Advance;

John V.



--
Ron Wheeler
President
Artifact Software Inc
email:rwhee...@artifact-software.com 
skype: ronaldmwheeler
phone: 866-970-2435, ext 102



--
Ron Wheeler
President
Artifact Software Inc
email: rwhee...@artifact-software.com
skype: ronaldmwheeler
phone: 866-970-2435, ext 102

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_
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New to Asterisk? Start here:
  https://wiki.asterisk.org/wiki/display/AST/Getting+Started

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Re: [asterisk-users] Showing CallerID on multiple phones

2017-12-11 Thread Tomáš Holý
What kind of phones are you using? To some phones you can push text dialog over 
HTTP/XML. 
Investigate this features, maybe it is what are you looking for.

TH


Dne pondělí 11. prosince 2017 15:16:28 CET, Tech Support napsal(a):


Hello;
I certainly appreciate your response. In fact, I used that exact solution 
for three of the 
incoming lines. I setup ring groups and a silent ringtone for each phone. 
Unfortunately, the last 
incoming line is more complicated and uses an IVR with multiple input choices, 
so the solution is 
not as clear cut as for the other ones. That’s why I was trying to look at 
other options. 
Best Regards;
John V.
 
*From:* asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-
boun...@lists.digium.com] *On Behalf Of *Ron Wheeler

*Sent:* Friday, December 08, 2017 03:06 PM

*To:* asterisk-users@lists.digium.com

*Subject:* Re: [asterisk-users] Showing CallerID on multiple phones
 
I could be way off track but have you looked at ring groups.

Have all of the phones ring (maybe a mute or special ring tone, if this is 
possible) so that 
everyone on the list of extensions sees the incoming call.If no one picks it up 
by ring x, have it 
go to another phone or to voice mail.


https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/[1]   
might be useful.

Ron


On 08/12/2017 2:17 PM, Tech Support wrote:
All;
I have an interesting scenario where I have a small office with maybe half 
a dozen phones 
and several incoming lines. The calls are routed based on the DID that people 
call. What they 
would like is when a call comes in to a single phone to have all the phones 
show the CallerID. 
That way they can decide if they should pick up the call or not using call 
pickup. I’ve been 
looking at products such as the one from Camrivox that interfaces with 
different CRM packages 
or Outlook, but I was wondering if a way was available to show the calls on 
their phones.
Thanks in Advance;
John V.


 
-- 
Ron Wheeler
President
Artifact Software Inc
email: rwhee...@artifact-software.com[2]
skype: ronaldmwheeler
phone: 866-970-2435, ext 102




[1] https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/
[2] mailto:rwhee...@artifact-software.com
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  https://wiki.asterisk.org/wiki/display/AST/Getting+Started

asterisk-users mailing list
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Re: [asterisk-users] Showing CallerID on multiple phones

2017-12-11 Thread Tech Support
Hello;

I certainly appreciate your response. In fact, I used that exact
solution for three of the incoming lines. I setup ring groups and a silent
ringtone for each phone. Unfortunately, the last incoming line is more
complicated and uses an IVR with multiple input choices, so the solution is
not as clear cut as for the other ones. That's why I was trying to look at
other options. 

Best Regards;

John V.

 

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Ron Wheeler
Sent: Friday, December 08, 2017 03:06 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Showing CallerID on multiple phones

 

I could be way off track but have you looked at ring groups.

Have all of the phones ring (maybe a mute or special ring tone, if this is
possible) so that everyone on the list of extensions sees the incoming call.
If no one picks it up by ring x, have it go to another phone or to voice
mail.

https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/
might be useful.

Ron


On 08/12/2017 2:17 PM, Tech Support wrote:

All;

I have an interesting scenario where I have a small office with maybe
half a dozen phones and several incoming lines. The calls are routed based
on the DID that people call. What they would like is when a call comes in to
a single phone to have all the phones show the CallerID. That way they can
decide if they should pick up the call or not using call pickup. I've been
looking at products such as the one from Camrivox that interfaces with
different CRM packages or Outlook, but I was wondering if a way was
available to show the calls on their phones.

Thanks in Advance;

John V.





 

-- 
Ron Wheeler
President
Artifact Software Inc
email: rwhee...@artifact-software.com
skype: ronaldmwheeler
phone: 866-970-2435, ext 102
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Check out the new Asterisk community forum at: https://community.asterisk.org/

New to Asterisk? Start here:
  https://wiki.asterisk.org/wiki/display/AST/Getting+Started

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   http://lists.digium.com/mailman/listinfo/asterisk-users