Re: [asterisk-users] Troubleshooting load issues

2020-04-22 Thread Sean Bright
On 4/22/2020 2:55 PM, Dovid Bender wrote: All the calls are using ulaw. The files that I am playing are gsm. I suppose doing a file convert with sox to .ulaw may help You should absolutely do this. -- _ -- Bandwidth and

Re: [asterisk-users] Troubleshooting load issues

2020-04-22 Thread Dovid Bender
Eric, Thanks. I will give that a shot and will see how it acts tomorrow. On Wed, Apr 22, 2020 at 3:26 PM Eric Wieling wrote: > Try setting transcode_via_sln=no in /etc/asterisk/asterisk.conf and > restart Asterisk. A reload will NOT apply the new value. Setting it to > no seems to smooth

Re: [asterisk-users] Troubleshooting load issues

2020-04-22 Thread Eric Wieling
Try setting transcode_via_sln=no in /etc/asterisk/asterisk.conf and restart Asterisk. A reload will NOT apply the new value. Setting it to no seems to smooth out CPU usage on one of my servers. On 4/22/20 2:01 PM, Dovid Bender wrote: Hi, I have an Asterisk box which has an IVR that plays

Re: [asterisk-users] Troubleshooting load issues

2020-04-22 Thread Telium Technical Support
I assumed the spikes were within the Asterisk process. If the spikes last long enough use htop and iotop to see if the spikes are outside of your process. If outside the Asterisk process then there are lots of generic troubleshooting guides. If within the Asterisk process (and no

Re: [asterisk-users] Troubleshooting load issues

2020-04-22 Thread Doug Lytle
>>> All the calls are using ulaw. The files that I am playing are gsm. I >>> suppose doing a file convert with sox to .ulaw may help but it should be >>> able to do 500 calls without an issue. Can it possibly be a bug? if not how >>> do >>> I profile which call(s) can be causing the spike?

Re: [asterisk-users] Troubleshooting load issues

2020-04-22 Thread Dovid Bender
All the calls are using ulaw. The files that I am playing are gsm. I suppose doing a file convert with sox to .ulaw may help but it should be able to do 500 calls without an issue. Can it possibly be a bug? if not how do I profile which call(s) can be causing the spike? On Wed, Apr 22, 2020 at

Re: [asterisk-users] Troubleshooting load issues

2020-04-22 Thread Telium Technical Support
Could some calls be arriving with a different codec? (Is transcoding causing the spikes)? Are you limiting codecs to match your audio files? From: asterisk-users [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Dovid Bender Sent: Wednesday, April 22, 2020 2:01 PM To: Asterisk

[asterisk-users] Troubleshooting load issues

2020-04-22 Thread Dovid Bender
Hi, I have an Asterisk box which has an IVR that plays random gsm files. The box has SSD's and two CPU E5-2695 v2 cpus with 64GB ram. The Asterisk CPU usage along with the load seems to jump around. With about 500 callers it hovers between 250-400% CPU (so 2.5 to 4 cores) which seems reasonable.