[asterisk-users] Re: PoE IP Phone

2006-10-06 Thread Tech Support
No - at least not that I've been able to figure out. These phone's were made to be used with Cisco's Call manager software (Skinny?) and the SIP firmware doesn't seem to allow this. Softkey buttons (like hold, transfer, conference), seem to be static and you can't change them. You could always use

[asterisk-users] Using sqlite3 for CDR logging

2013-10-03 Thread Tech Support
All; I am using Asterisk 1.8 and am running into some performance bottlenecks. Right now I am sending upwards of 700 concurrent faxes. I have no problem with that. The problems appear after the faxes complete. I was thinking of using sqlite3 to log CDR's, thinking that would be faster than

Re: [asterisk-users] Using sqlite3 for CDR logging

2013-10-10 Thread Tech Support
- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Chris Bagnall Sent: Thursday, October 03, 2013 1:25 PM To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] Using sqlite3 for CDR logging On 3/10/13 5:52 pm, Tech Support wrote: I

[asterisk-users] T.38 vs. G.711

2013-10-14 Thread Tech Support
; John Tech Support Tech Support VoIP Business Solutions 240-215-3479 (Work/Fax) supp...@voipbusiness.us mailto:f...@voipbusiness.us -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk

Re: [asterisk-users] DAHDI-Linux and DAHDI-Tools 2.8.0-rc5 Now Available

2013-12-04 Thread Tech Support
Thanks for all of the hard work everyone put into this release. I think sometimes we take some of these open-source projects for granted and don't appreciate all the hours that people put into them. Is there a general timeframe for when you think a stable 2.8.0 release will be available?

Re: [asterisk-users] Unmute all users in Meetme conference as admin

2013-12-04 Thread Tech Support
Have you thought of using the app_konference module? You can find it here: http://sourceforge.net/projects/appkonference. You can configure many of the options with the dialplan switches, there's a simple but functional web page to monitor all of the conferences and attendees (mute, unmute,

Re: [asterisk-users] issue with speech in IVR

2013-12-05 Thread Tech Support
What you want to use is Asterisk's dialplan Read command. Check it out here. http://www.voip-info.org/wiki/view/Asterisk+cmd+Read Regards; John From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Salaheddine Elharit Sent: Thursday,

Re: [asterisk-users] - Asterisk+csv+auto dial out+deliver message

2013-12-07 Thread Tech Support
Hello; Without trying to sound too commercialized, my company has created an autodialer that does what you want. You can take a look at a non-functional demo by going to http://demo.voipbusiness.us where we have several demos you can look at. We have customers that make several dozen calls

Re: [asterisk-users] Maximum number of users

2013-12-18 Thread Tech Support
You can have tens of thousands of phones as long as no one makes or receives any calls J. The better question to ask is how many concurrent calls have people been able to make. The quick answer is it depends on many things. John From: asterisk-users-boun...@lists.digium.com

Re: [asterisk-users] Maximum number of users

2013-12-18 Thread Tech Support
How did the system behave with 244 calls? I've been able to make 1,024 concurrent faxes (which tend to use more resources than audio calls) in the lab. The problem I had was after the faxes were transmitted, things couldn't keep up and kept dumping core. Two things were going on, (1) the CDR

Re: [asterisk-users] Maximum number of users

2013-12-18 Thread Tech Support
it was how we handled the deployment to get it up quickly, and may have been able to prevent this, if tested better. Keith On Wed, Dec 18, 2013 at 10:46 AM, Tech Support aster...@voipbusiness.us wrote: How did the system behave with 244 calls? I've been able to make 1,024 concurrent faxes

Re: [asterisk-users] Maximum number of users

2013-12-18 Thread Tech Support
kei...@vianet.ca On Wed, Dec 18, 2013 at 12:05 PM, Tech Support aster...@voipbusiness.us wrote: Have you ever checked out the app_konference module? You can check it out here. http://sourceforge.net/projects/appkonference. I have a customer who routinely hosts 100+ users in a conference

[asterisk-users] Unknown problem sending outbound fax

2014-01-21 Thread Tech Support
=no t38pt_udptl=yes,fec t38pt_usertpsource=yes Any help at all would be greatly appreciated. Thanks; John Tech Support Tech Support VoIP Business Solutions 240-215-3479 mailto:f...@voipbusiness.us supp...@voipbusiness.us

Re: [asterisk-users] [HELP]: Auto-answering calls placed from call files

2014-01-28 Thread Tech Support
Although I haven't tried this for this particular example, instead of using a .call file, you could probably originate a call using Ryan Bullock's Asterisk::AMI PERL module http://search.cpan.org/~greenbean/Asterisk-AMI-v0.2.8. It's one of the most valuable tools that I have and I've written

[asterisk-users] Adding Berkeley DB to Asterisk 1.8 and above

2014-01-28 Thread Tech Support
to Asterisk. Can someone point me in the right direction as far as documentation and examples go? I would greatly appreciate it and will make it all available publically if the implementation turns out well. Thanks; John Tech Support Tech Support VoIP Business Solutions 240-215-3479 (Work/Fax

[asterisk-users] Fax buffer overflow detected

2014-02-06 Thread Tech Support
All; I'm running Asterisk 1.8.15-cert3 with the newest version of spandsp. I've even tried unloading that and using Digium's FFA module but I receive the same error on an outbound transmission: [2014-02-06 14:35:14] ERROR[19066]: udptl.c:294 encode_open_type: UDPTL

Re: [asterisk-users] Lots of calls, less memory

2014-02-10 Thread Tech Support
Rather than speculate, take a look at the output of top. If you're running out of memory, shut down useless processes. You'd be surprised what processes get started by default that you don't need. You should also check the Asterisk logs and look at the last few things Asterisk did right before

Re: [asterisk-users] Temporarily placing confbridge participants on hold - two way muting

2014-02-27 Thread Tech Support
You may want to check out the 3rd party Asterisk module app_konference. You can find it at http://sourceforge.net/projects/appkonference. I have customers using it for the last year or so with very few problems. One customer is routinely running conferences with 80 - 100 users on a Pentium 4

Re: [asterisk-users] CDR dcontext not updated on FAILED and BUSY calls

2014-07-07 Thread Tech Support
Hello; Check out this in cdr.conf. You may want to set it to yes. From cdr.conf.sample: ; In brief, this option controls the reporting of unanswered calls which only have an A ; party. Calls which get offered to an outgoing line, but are unanswered, are still ; logged, and that is

[asterisk-users] Directory app not working with realtime

2014-07-30 Thread Tech Support
a context and an extension entry in voicemail.conf, it works the way it should. Is there something that I'm missing here? Any insight at all would be greatly appreciated. Thanks; John Tech Support Tech Support VoIP Business Solutions 240-215-3479 (Work/Fax) mailto:f...@voipbusiness.us supp

Re: [asterisk-users] Directory app not working with realtime

2014-07-30 Thread Tech Support
to read the database, it would have to be modified. On Wed, Jul 30, 2014 at 8:55 AM, Tech Support aster...@voipbusiness.us wrote: All; I’m currently running Asterisk 1.8.15-cert7 and am using realtime to store my voicemail configuration. The voicemail application works fine

Re: [asterisk-users] Directory app not working with realtime

2014-07-31 Thread Tech Support
describing why it isn't working. On Wed, Jul 30, 2014 at 10:32 AM, Tech Support aster...@voipbusiness.us wrote: Scott; I’m using Asterisk’s built-in application “Directory”, not the php script. Thanks; John From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun

Re: [asterisk-users] agi get_data noanswer

2014-08-07 Thread Tech Support
What you may want to check out is the PlayTones and Ringing applications in your dial plan. Asterisk will answer the call, but your users won't know that because all they hear is the call still ringing. After a certain amount of time passes, you can send them directly to voicemail, hangup,

[asterisk-users] How to tell the diff. between a fax and an audio call on outbound calls

2014-08-08 Thread Tech Support
All; I have a customer who does some small, limited fax broadcasting. What he wants to do is to be able to tell when a phone number is actually a human rather than a fax machine so he can delete the number from his customer list. Determining whether a call is a fax or not on the incoming is

Re: [asterisk-users] Sending and receiving fax with Digium FFA

2014-08-11 Thread Tech Support
Hello; Just taking a quick glance at it, I think you have a syntax error in your dial plan. Instead of ReceiveFax(${FAXDEST}/${tempfax}.tiff,f,d, shouldn't it be ReceiveFax(${FAXDEST}/${tempfax}.tiff,fd) with no comma between the f and d options? Regards; John From:

[asterisk-users] Overriding global voicemail options on a per-mailbox basis

2014-08-17 Thread Tech Support
All; I'm currently using Asterisk 1.8 and I want to be able to have each user be able to set as many of the voicemail options as possible. The documentation calls voicemail options that can be overridden on a per-mailbox basis advanced options. However, I've read conflicting information as to

Re: [asterisk-users] How to append the recording file.

2014-09-28 Thread Tech Support
How about recording the call calling it whatever you want, and then using a custom AGI script to append the call to the original one? That’s how I would do it if it were me. Regards; John From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com]

Re: [asterisk-users] odbc connection timeout varable

2014-11-11 Thread Tech Support
Unless of course the database server is not running at all for some reason. Regards; JVC -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of jg Sent: Tuesday, November 11, 2014 8:36 AM To: Asterisk Users Mailing

[asterisk-users] Faxing - Distinguish between fax and non-fax call

2014-12-08 Thread Tech Support
to determine that in the dial plan if I could. Any insight at all with this would be extremely helpful. Thanks; John V. Tech Support Tech Support VoIP Business Solutions 240-215-3479 (Work/Fax) mailto:f...@voipbusiness.us supp...@voipbusiness.us

Re: [asterisk-users] Playing audio to bridged channels using ControlPlayBack

2014-12-09 Thread Tech Support
One thing that concerns me is that this post is from 2009, even though the newest version of the app on Sourceforge is up to date. I have a customer who has been using a conference server that I built for him using app_konference for several years now and he routinely runs conferences with

Re: [asterisk-users] Asterisk executable suddenly about 40KB larger - modules (Andres)

2015-01-09 Thread Tech Support
What you may want to consider is if you have a network management system such as Nagios is create a service that checks the size of the binary every 5 minutes. You're notified if the size goes over a certain threshold. You can also take the perf data and graph it using one of the many Nagios

Re: [asterisk-users] SEMI OFF-TOPIC - Fail2ban

2015-01-09 Thread Tech Support
Hello; Did you remember to uncomment the dateformat in /etc/asterisk/logger.conf? That's necessary for fail2ban to work. Logger.conf [general] dateformat=%F %T Regards; John -Original Message- From: asterisk-users-boun...@lists.digium.com

Re: [asterisk-users] Polycom instant messages

2015-01-12 Thread Tech Support
I didn't know that instant messaging was a feature with the Polycom's. Do you have any documentation, how-to's, etc. that you can point me to? That would be just way too cool. Thanks; John -Original Message- From: asterisk-users-boun...@lists.digium.com

Re: [asterisk-users] Asterisk 13.2.0 Video issues

2015-03-18 Thread Tech Support
If you take a look at the safe_asterisk shell script, usually located at /usr/sbin/safe_asterisk (for CentOS at least), you'll be able to find where the core files are located. If it's not located there, then you'll need to look at the Asterisk init script for the scripts location. I hope this

[asterisk-users] Problems playing an audio file over an intercom/paging system

2015-03-19 Thread Tech Support
All; I'm running Asterisk 11.6-cert9 and am trying to play a pre-recorded audio file to extensions using the Page() command. The dial plan looks like this: exten = s,n,Page(${AVAILCHANS},A(${AUDIOMSG})) and the paging by itself works great. However, when I try it with the audio file, it

Re: [asterisk-users] Update peer IP address

2015-04-01 Thread Tech Support
If I correctly understand what the problem is, what I did was write a script that runs out of CRON every 15 minutes. It checks the outside IP address by querying http://checkip.dyndns.org and compares it to the IP address stored in the parameter “externip” in the [general] section of

Re: [asterisk-users] System() command refuses to execute bash script

2015-03-02 Thread Tech Support
I'm surprised that you didn't have to specify the full path to the 'touch' command. When writing AGI scripts, I always do something like $touch = which( 'touch' ). I guess it's over kill. John -Original Message- From: asterisk-users-boun...@lists.digium.com

[asterisk-users] No DTMF in large conferences

2015-03-04 Thread Tech Support
All; I build a conference server using Asterisk 1.8 and the third party module app_konference.so. I would ask on their forum, but the forum seems to be pretty dead. The problem I am having is that when I have conferences that have a lot of members, say 100+ users, the DTMF seems to not work.

[asterisk-users] Problems playing audio file over a Page

2015-03-27 Thread Tech Support
All; I have a problem that I’ve been working on for a while now, but I’m stuck and can’t see what the solution is. I have an Asterisk 1.11 server on a public IP address and have two phones registered from behind a NAT. I can send a page to/from each phone without a problem. My problem is that

Re: [asterisk-users] Recommendations for IMAP Voicemail

2015-05-06 Thread Tech Support
Hey; It seems to me that for what you want to do, it would be easier just to email the user the voicemail audio file as an attachment. I believe that when you choose to store voicemails using IMAP, it applies to all of your users which may not be what you want to do. Regards; John

Re: [asterisk-users] AEL keyword IfTime with variable on time range

2015-05-12 Thread Tech Support
You should try it and find out if it works. If it does, let us know. Regards; John From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Rafael dos Santos Saraiva Sent: Tuesday, May 12, 2015 11:58 AM To: Asterisk Users Mailing List -

Re: [asterisk-users] Recommendations for IMAP Voicemail

2015-05-13 Thread Tech Support
Of A J Stiles Sent: Wednesday, May 13, 2015 11:15 AM To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] Recommendations for IMAP Voicemail On Wednesday 13 May 2015, Olivier wrote: 2015-05-06 17:51 GMT+02:00 Tech Support aster...@voipbusiness.us: I believe that when you choose

Re: [asterisk-users] Product CDR/Queue/Meetme

2015-06-23 Thread Tech Support
Please keep the “me to” emails off the list. Regards; JV From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Magno Guimarães Sent: Monday, June 22, 2015 3:55 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re:

Re: [asterisk-users] Preserve CDR unique across multiple servers

2015-06-26 Thread Tech Support
Check out the “uniqueid” parameter in cdr.conf and cdr_adaptive_odbc.conf. John V. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Rui Mota Sent: Friday, June 26, 2015 7:05 AM To: asterisk-users@lists.digium.com Subject:

Re: [asterisk-users] howto copy a voicemail message to another machine ?

2015-06-16 Thread Tech Support
Check out the externnotify parameter in voicemail.conf. What it does is run an external program whenever a caller leaves a voicemail message for a user. The way it works is basically any time that somebody leaves a voicemail on the system (regardless of mailbox number), the command specified

Re: [asterisk-users] Asterisk dialplan best practices syntax

2015-06-28 Thread Tech Support
Hey; Don't forget Perl. I'm not sure what everyone else calls it, but most Perl programmers call it a fat comma. From Chromatic's Modern Perl book: One of the simplest but most useful examples of TIMTOWTDI in the design of Perl is the fat comma operator (=), which acts like a regular

Re: [asterisk-users] reduce delay in fax detection

2015-05-21 Thread Tech Support
appreciate if you help me to solve it. yours, SAM On Wed, May 20, 2015 at 7:11 PM, Tech Support aster...@voipbusiness.us wrote: Hey; Yes, I’ve also seen that 5 second delay with our fax server and it drove me crazy. How I solved it was by doing a “core show channels concise|verbose” and detect

Re: [asterisk-users] reduce delay in fax detection

2015-05-20 Thread Tech Support
Hey; Yes, I’ve also seen that 5 second delay with our fax server and it drove me crazy. How I solved it was by doing a “core show channels concise|verbose” and detect if there was a fax transmission going on. Doing it this way shows up instantaneously without any delay. Like so:

[asterisk-users] How many Asterisk deployments?

2015-08-07 Thread Tech Support
at Digium ever think about things like this? Thanks; John V. Tech Support Tech Support VoIP Business Solutions 240-215-3479 x325 mailto:f...@voipbusiness.us supp...@voipbusiness.us -- _ -- Bandwidth and Colocation

Re: [asterisk-users] What database should I use, for simple data storing? SQLite or the buitin one?

2015-07-07 Thread Tech Support
I believe that Asterisk 1.8 and older uses the BerkeleyDB for Asterisk's internal database (AKA the Astdb) and in newer versions use SQLite. However, the basic functionality is the same. Whether you use the Astdb or MySQL really depends on what you want to do with it. The AstDB is not a

[asterisk-users] Anyone doing speech to text?

2015-08-26 Thread Tech Support
All; I have a customer who is looking for a good speech to text solution, either open source or reasonably priced commercial product, I'm open to suggestions. Thanks; John V -- _ -- Bandwidth and Colocation Provided

Re: [asterisk-users] Is Confbridge performance < Meetme performance

2015-09-23 Thread Tech Support
I built a conference server for a customer using the app_konference Asterisk module. He routinely has 75+ users in a conference and the load average doesn't go above 1.00. Just a thought. Regards; John -Original Message- From: asterisk-users-boun...@lists.digium.com

Re: [asterisk-users] FastAGI not working

2015-12-15 Thread Tech Support
Hey; Is there a reason why you aren't using the standard FastAGI port 4573? Regards; John V. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of pierre.guy...@orange.com Sent: Tuesday, December 15, 2015 12:18 PM To:

[asterisk-users] Looking for call queues data

2015-12-29 Thread Tech Support
will go absolutely nowhere, will be deleted when finished, and I have no problem anonymizing the data if needed. If anyone feels that they want to help out, please shoot me an email at supp...@voipbusiness.us. Like I said, this is an open source project. Thanks in Advance; John V. Tech Support

Re: [asterisk-users] Logging to CDR after call file Not Answered

2015-12-31 Thread Tech Support
Here you go… Found this in cdr.conf.sample. ; Define whether or not to log unanswered calls. Setting this to "yes" will ; report every attempt to ring a phone in dialing attempts, when it was not ; answered. For example, if you try to dial 3 extensions, and this option is "yes", ; you will

Re: [asterisk-users] Logging to CDR after call file Not Answered

2015-12-31 Thread Tech Support
not pick up, it will log; as it currently does now. With call files, it is not logging. There is no execution of a dialplan inside my assigned context. On Thu, Dec 31, 2015 at 9:29 AM, Tech Support <aster...@voipbusiness.us> wrote: Here you go… Found this in cdr.conf.sample. ;

Re: [asterisk-users] Best Asterisk Platform

2015-12-23 Thread Tech Support
I don't think the original poster was asking about which OS is best. I think he was asking which PBX manager people are using. Ex, PBX in a Flash, Elastix, FreePBX, blah, blah, blah. Thanks; John From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com]

[asterisk-users] SNMP on Asterisk 11

2015-12-01 Thread Tech Support
V. Tech Support Tech Support VoIP Business Solutions 240-215-3479 x325 supp...@voipbusiness.us <mailto:f...@voipbusiness.us> -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to

[asterisk-users] Asterisk dumping core. How to read fax debug

2016-06-07 Thread Tech Support
All; I have a customer running Asterisk 11.6-cert13. The server is solely used for faxing. The problem he has is that Asterisk is dumping core on a very regular basis, maybe half a dozen times a day at least. From the logs, I see that the last commands executed before the dump were fax

Re: [asterisk-users] conference call stuttering / clocking issue (?) - ESXi virtual environment

2016-03-09 Thread Tech Support
One of the things you can do is google "app_konference". It doesn't require a clock source and is a very good application. I've successfully been using it for years and have had no problem with 100+ users in a single conference. Regards; John V. -Original Message- From:

Re: [asterisk-users] How to recognize a name spelled letter by letter ?

2016-03-23 Thread Tech Support
Do you mean the directory( ) application that’s used as a dial by name directory service to match caller inputs to existing names? If not, then It's not going to be possible to simply have the user enter a digit, say ‘2’, and have Asterisk repeat a letter since the user could mean either

Re: [asterisk-users] Dial your phone and contact phone from within outlook?

2016-03-03 Thread Tech Support
Hey; I’ve used Camrivox in the past and it is an excellent product, the best I’ve seen. However, it is commercial software, so you’ll have to determine if it's within your budget or not. You can check it out at http://www.camrivox.com. Regards; John V. Tech Support Tech Support VoIP

Re: [asterisk-users] Pass variable to voicemail script

2016-03-07 Thread Tech Support
Hello; If you are talking about the 'externnotify' parameter in voicemail.conf, the variables are passed simply as @ARGV. Regards; John V. Tech Support Tech Support VoIP Business Solutions 240-215-3479 x325 <mailto:f...@voipbusiness.us> supp...@voipbusiness.us

Re: [asterisk-users] DAHDI-Linux and DAHDI-Tools 2.11.1 Now Available

2016-03-02 Thread Tech Support
Hello; I have a question about Dahdi-Linux and Dahdi-Tools. If I'm using a particular version of Dahdi-Linux, say x.y.z, does Dahdi-Tools have to be the same version? Thanks; John V. -Original Message- From: asterisk-users-boun...@lists.digium.com

Re: [asterisk-users] Lost outgoing SIP packets

2016-03-31 Thread Tech Support
Hello; I ran into a similar problem not long ago. Always try the easiest (and cheapest) solutions first. My solution was to replace the Ethernet cable and then to change the network switch port. Did the trick. Switches with errors tend to be due to faulty switch ports. Regards; John V.

[asterisk-users] Billing for minutes

2016-04-13 Thread Tech Support
All; I was wondering what people are doing to bill customers for minutes. I know that A2Billing is a popular option, but I was wondering if there are other good alternatives. They don't necessarily have to be free, but they need to be cost effective. Any insight at all would be greatly

Re: [asterisk-users] AMI: check if the user has a Mailbox

2016-04-21 Thread Tech Support
I don't think you are going to be able to get that information using the AMI. You should be able to figure it out though by looking at the voicemail directory structure in /var/spool/asterisk/voicemail// or in your database if you're using real time. It's probably just as easy to write a

[asterisk-users] Leave and re-enter a conference

2016-08-14 Thread Tech Support
All; What I want to do is create a way to easily send callers into a conference room to have an N-way conference call. I created an extension '100' that calls the MeetMe() command. Then all I need to do is transfer a caller using a blind transfer (*2 in my case) to extension 100. Then I can

Re: [asterisk-users] Leave and re-enter a conference

2016-08-14 Thread Tech Support
To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Leave and re-enter a conference On Sun, Aug 14, 2016 at 1:28 PM, Tech Support <aster...@voipbusiness.us> wrote: > All; > > What I want to do is create a way to easily send callers into a > confe

Re: [asterisk-users] Call List Campaign to an IVR

2017-02-06 Thread Tech Support
I agree, those are good ideas and we did eventually develop an SMS feature later on. Another thing we did to cut down on the 'annoyance' factor was to maximize the chance of sending the call to voicemail directly. We were able to develop a feature to send the call to voicemail about 90% of the

Re: [asterisk-users] Call List Campaign to an IVR

2017-02-06 Thread Tech Support
wanted you could leave it ringing for twenty minutes and it would still have the same effect. Kind regards, Matt On Feb 6, 2017, at 12:29 PM, Tech Support <aster...@voipbusiness.us> wrote: That's the basics, but you have to nail the timing just right. The timing is really important

Re: [asterisk-users] Call List Campaign to an IVR

2017-02-05 Thread Tech Support
We once developed a reminder system for a customer. He's a cleaning company, cleaning homes and offices. He was spending two hours a day calling his customers to remind them of their appointment the next day. Two hours a day equates to 40 hours a month that he saved with that system. He's been

Re: [asterisk-users] Call List Campaign to an IVR

2017-02-06 Thread Tech Support
: [asterisk-users] Call List Campaign to an IVR On Mon, 6 Feb 2017, Tech Support wrote: > We were able to develop a feature to send the call to voicemail about > 90% of the time. That way, an end user could (1) not be bothered by > having to answer the call, (2) delete the message without

Re: [asterisk-users] Call List Campaign to an IVR

2017-02-06 Thread Tech Support
, 2017 12:25 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Call List Campaign to an IVR > On Mon, 6 Feb 2017, Tech Support wrote: > > We were able to develop a feature to send the call to voicemail about 90% of the time. That way, an end u

Re: [asterisk-users] Which tool to automatically restart Asterisk ?

2017-02-20 Thread Tech Support
Hello; Over time, we’ve built a huge enterprise level monitoring system for our internal and customer PBX’s. Using Nagios as the core, along with Grafana, Graphite, Carbon, Whisper, etc. so we can also create custom dynamic dashboards, we typically monitor over 1,000 different metrics for

[asterisk-users] Voicemail notification by email is missing CallerID info

2017-02-18 Thread Tech Support
All; I am running Asterisk 11.6-cert16 and I have voicemail setup so voicemail messages are sent as email attachments. That works fine. However, the body of the email contains the CallerID(name), but is missing the CallerID(num). For example, the email body looks like this: Just

Re: [asterisk-users] Voicemail notification by email is missing CallerID info

2017-02-18 Thread Tech Support
VM_DATE},\n${IF($["${VM_CIDNUM}" = "${ORIG_VM_CIDNUM}"]?so:(originally sent by ${ORIG_VM_CALLERID} on ${ORIG_VM_DATE})\nso)} you might want to check it when you get a chance. Thanks!\n\n\t\t\t\t--Asterisk\n On 18 February 2017 at 16:35, Tech Support <aster...@voipbusiness.us> wrote

Re: [asterisk-users] How to send SIP_NOTIFY messages with variable content ?

2017-01-18 Thread Tech Support
For reconfiguring SIP phones? Can you give an example or short explanation? Thanks; John V. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Olivier Sent: Wednesday, January 18, 2017 08:54 AM To: Asterisk Users Mailing List -

Re: [asterisk-users] VoIP monitoring tools

2016-09-27 Thread Tech Support
Hello; We’ve been using Nagios and a lot of customizations for the plugins for several years now to monitor over 1,000 metrics on each of our PBX’s. We’re in the process of GPL’ing the Asterisk plugins now. That gives us our core monitoring, notifications, event handlers, etc. To put it

[asterisk-users] Adding a pause when transfering a call

2016-10-01 Thread Tech Support
All; When I transfer a call to another extension, I can simply press *2 and then the extension number, say 101. No big deal. The problem I am having is in programming a speed dial key to dial *2101, which is failing. The only thing I can think of is that the speed dial key is dialing the

[asterisk-users] Problem "re-parking" calls

2016-11-08 Thread Tech Support
All; I have a problem with regards to "re-parking" calls and I was hoping someone could shed some light on the topic. Consider this scenario: (1) An inbound call comes in and the attendant answers it (2) The attendant places the call on hold and the caller is sent to extension 701 (3)

[asterisk-users] Problem "re-parking" calls

2016-11-08 Thread Tech Support
All; I have a problem with regards to "re-parking" calls and I was hoping someone could shed some light on the topic. Consider this scenario: (1) An inbound call comes in and the attendant answers it (2) The attendant places the call on hold and the caller is sent to extension 701 (3)

Re: [asterisk-users] failing to start asterisk on centos7

2016-12-10 Thread Tech Support
Hello; Way down at the bottom of your post you're getting an error that says “-bash: /usr/sbin/asterisk: No such file or directory”. Where is the asterisk binary located? There's a high likelihood that that’s the problem. Regards; John V. From: asterisk-users-boun...@lists.digium.com

Re: [asterisk-users] failing to start asterisk on centos7

2016-12-11 Thread Tech Support
is the asterisk binary located? There's a high likelihood that that’s the problem. where is itlocated how do i find it and what do i need to do. i tried it on centos 6.8 and i had same error. where am i going wrong? chris On Sat, Dec 10, 2016 at 10:48 PM, Tech Support <as

Re: [asterisk-users] FAX CNG detected but no fax extension

2016-11-29 Thread Tech Support
Just an FYI, in the dialplan below, The ReceiveFax() application receives the fax document and then automatically hangs up the call when it is finished. That means Asterisk will then jump to the hangup extension in the same context (if it exists) without executing any lines of code after the

[asterisk-users] Tool to restart Asterisk

2017-04-04 Thread Tech Support
. Tech Support Tech Support VoIP Business Solutions 240-215-3479 x325 <mailto:f...@voipbusiness.us> supp...@voipbusiness.us -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Che

Re: [asterisk-users] Can't compile Asterisk on Ubuntu 16

2017-04-19 Thread Tech Support
Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Can't compile Asterisk on Ubuntu 16 I don't - it just seems to.. work! Try a reboot - it always comes up OK for me. Are you doing "make install"? On 19 April 2017 at 14:19, Tech Support <aster...@vo

[asterisk-users] Can't compile Asterisk on Ubuntu 16

2017-04-18 Thread Tech Support
t.o] Error 1 Makefile:402: recipe for target 'res' failed make: *** [res] Error 2 Has anyone seen this error before? Any insight at all would be greatly appreciated. Thanks; John V. Tech Support Tech Support VoIP Business Solutions 240-215-3479 x325 <mailto:f...@voipbusiness.us

Re: [asterisk-users] Can't compile Asterisk on Ubuntu 16

2017-04-19 Thread Tech Support
ow you get on. On 18 April 2017 at 13:41, Tech Support <aster...@voipbusiness.us> wrote: > All; > > I am trying to build and install certified Asterisk 13.13 cert3 on > a Ubuntu 16.04.2 LTS host without much success. I am getting the > following errors when I try to com

Re: [asterisk-users] fail2ban Asterisk 13.13.1

2017-03-01 Thread Tech Support
It's possible that you need to increase the value of 'findtime' to something greater than 300 secs. You also may want to set "timestamp = yes" in asterisk.conf so each line in the CLI will be time stamped. Time stamping it will be the definitive determination on whether or not the 'findtime'

Re: [asterisk-users] ** in extensions.conf

2017-04-27 Thread Tech Support
Is ** also defined in features.conf? Thanks; John -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steve Edwards Sent: Wednesday, April 26, 2017 05:41 PM To: Asterisk Users Mailing List - Non-Commercial

Re: [asterisk-users] Asterisk download stats

2017-04-25 Thread Tech Support
On a similar note, does anyone have any idea as to the total number of Asterisk installations out there? Thanks; John From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Klein Sent: Tuesday, April 25, 2017 10:00 AM To:

[asterisk-users] Can't compile asterisk-certified-11.6-cert16 on Ubuntu 16

2017-04-29 Thread Tech Support
All; I'm trying to install certified asterisk 11.6 cert16 on a Ubuntu 16 server. However, when I try to compile it, I'm getting hundreds and hundreds of errors. Here is a sample of the output. make[1]: Leaving directory '/usr/src/asterisk-certified-11.6-cert16/menuselect' [LD]

[asterisk-users] How are people billing for minutes?

2017-08-01 Thread Tech Support
All; We have always tried to avoid charging customers for minutes simply because we didn't want the hassle of doing the accounting. I was wondering what software packages or services people are using for this. Best Regards; John V. --

[asterisk-users] Automatically dial a number, then an extension

2017-05-15 Thread Tech Support
All; I have an application that dials a list of numbers and then plays a recorded message. My customer uses it to dial a list of customers to confirm their appointment for the next day. No biggie, maybe 25 - 30 calls per day for customers who want the confirmation call. What they need now is

Re: [asterisk-users] Writing CDR's to two database servers

2017-06-20 Thread Tech Support
HA machine in front of the two, so that writes can go to either server using only a single IP address configured in Asterisk. Then, if one fails, you can still write to (and read from) the other, repair the failed one, and restore replication. Antony > > On Jun 19, 2017, at 17:47, Tec

[asterisk-users] Writing CDR's to two database servers

2017-06-19 Thread Tech Support
All; I know that there are probably several solutions to this problem, but what I am trying to do is provide some redundancy for my customers CDR data. I know that doing simple backups of MySQL is probably the easiest way to go, but I'm thinking that there may be some benefit to

Re: [asterisk-users] Automatically dial a number, then an extension

2017-05-23 Thread Tech Support
he extension to pick up. Simply placing the AMD command after the SendDTMF() wasn’t the answer I don’t know how to approach this problem. Thanks; John V. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Tech Support Sent

Re: [asterisk-users] Automatically dial a number, then an extension

2017-05-23 Thread Tech Support
] Automatically dial a number, then an extension On Tuesday 23 May 2017 at 19:20:25, Tech Support wrote: Isn't it safe to assume that if you've been given an extension number to dial after the initial call is answered, then it wasn't answered by an answering machine? The extensi

Re: [asterisk-users] Automatically dial a number, then an extension

2017-05-25 Thread Tech Support
To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Automatically dial a number, then an extension On Tuesday 23 May 2017 at 20:01:14, Tech Support wrote: > Ok, the purpose of the answering machine detection (AMD) is to > determine when the audio file

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