Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-06 Thread Andy Graybeal

On 01/05/2011 01:51 PM, Tom Rymes wrote:

On 01/05/2011 7:50 AM, Andy Graybeal wrote:


We've got two noisy kitchens that need to talk back and forth.


Andy,

Why, exactly, are you trying to combine an inter-kitchen intercom and
your phone system? Might it make more sense to have a non-phone-based
intercom system, plus a phone for making phone calls?

Tom


Tom,
Good question.  I'm not sure, but maybe I was hoping to kill two birds 
with one stone.


I will take your suggestion into account as I'm not sure what to do.

Do you have any intercom system recommendations?  Would it be POE also, 
and something I could manage with Asterisk?


-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant

2011-01-05 Thread Andy Graybeal

It is indeed possible (quite common, actually) to run the wiring as you
describe. If you want to keep the data and voice traffic separate, you
can use VLANs to do so. Your switches will need to support VLANS, and
you will need to configure VLANs to separate the voice and data traffic.

As I understand it, though, you are still subject to the bandwidth
limitations of the underlying network, so it's still possible that heavy
traffic from the PC might affect the voice traffic. QOS or other methods
might be used to help avoid this.

For this reason, I personally prefer to keep my voice and data LANs
physically separated when possible. Obviously, cost and complexity do
increase somewhat. It's probably not a good solution for everyone, but
it sounds like you have a pretty small installation and you might decide
that the additional cost is justified.

Tom

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Tom, amazing suggestion.  I have been on the fence on how I should do 
this, and your last paragraph succinctly outlines what I've been 
thinking and leaning towards.  I will follow your direction.


Thank you for your response.   I'm good at being molded.
-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-05 Thread Andy Graybeal

I'd definitely look into a phone mounted to the wall that has no actual
handset, but merely buttons and a speaker grille.  It should probably
additionally be stainless steel, as I suspect it will need a good cleaning
at least daily.

The Polycom phones look great on a desk, but they are not industrial in
design.



What is this dream phone you speak of?  Please help me in located it.  I 
don't want to make a mistake with purchasing the wrong thing.  I've 
never seen such a thing.


We've got two noisy kitchens that need to talk back and forth.

This is what I first imagined I would find, but I've not found this yet.


Thank you for your response Tilghman.
-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-05 Thread Andy Graybeal

On 01/04/2011 09:02 PM, mgra...@mstvp.com wrote:

IMHO G.722 beats Clarity By Polycom every time.

I had an IP335 for review before they launched. The audio quality is the
same as the better models (IP450/550/650) only the user interface is
different. Very good speakerphone, too.

Review here:

http://www.mgraves.org/2010/01/review-polycom-soundpoint-ip335-entry-level-hdvoice-ip-phone/

Michael Graves
mgraves  mstvp.com
o(713) 861-4005
c(713) 201-1262
sip:mjgra...@mstvp.onsip.com
skype mjgraves



Michael, thanks for your response and sharing your excellent review! 
Beautiful website btw; I like the color scheme.


-Andy


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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-05 Thread Andy Graybeal

I would. The whole Polycom line seems designed for desktop use, and the
speakers just don't get very loud. I have especially had this complaint
about the ring volume, even at some desktops!

In the hotels where we have installations that include busy kitchen
extensions there seems to be no substitute for an old analog wall mount
phone with a really loud ringer (backed by an ATA). That doesn't help
you with intercom though...

j


Jeff, thank you for your insight.  Thats the second vote that I 
shouldn't be getting a regular phone to act as an intercom in a kitchen.


-Andy

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Re: [asterisk-users] [tech] VoIP PoE phones for restaurant (kitchen)

2011-01-05 Thread Andy Graybeal

On 01/05/2011 07:50 AM, Andy Graybeal wrote:

I'd definitely look into a phone mounted to the wall that has no actual
handset, but merely buttons and a speaker grille.  It should probably
additionally be stainless steel, as I suspect it will need a good cleaning
at least daily.

The Polycom phones look great on a desk, but they are not industrial in
design.



What is this dream phone you speak of?  Please help me in located it.  I
don't want to make a mistake with purchasing the wrong thing.  I've
never seen such a thing.

We've got two noisy kitchens that need to talk back and forth.

This is what I first imagined I would find, but I've not found this yet.


Thank you for your response Tilghman.
-Andy


I've found this:
http://www.888voipstore.com/cyberdata-voip-intercom-with-keypad-011078.html

It's really expensive!  $450 for one intercom!

What do you guys think of this, and has anyone used such a thing?

-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-05 Thread Andy Graybeal

Top link on Google for stainless steel SIP intercom:
http://www.adamtelco.com/valcom-vip-172l-st-stainless-steel-sip-intercom-
doorphone.html

Cyberdata appears to have another, too:
http://www.alloy.com.au/010935.htm

Yet another:
http://www.zenitel.com/en/Stentofon/Products/Tamper--Vandal-Resistant-
Substations/SIP-Vandal-Resistant-Substation/



Tilghman,

Thank you for the response.  The zenitel.com link looks nice in the picture!

-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant

2011-01-04 Thread Andy Graybeal

On 01/03/2011 07:53 PM, cjwstudios wrote:

Andy,
The 501 and 320 are EOL.  I'd go for the IP335 and a 2626-PWR, since the
2626 can support vlans you can isolate data and voice.  Make sure to
spec a UPS on the PoE switch.



CJW,
Awesome.  Thanks for the input.  For some reason or another I figured 
EOL wasn't such a bad thing as I could pick up the phones for cheap on 
ebay or something; but maybe this isn't the best of plans.


The IP335 is on average about $10 more than the 501 or 320 new anyway.

I thought that the 2610-24/12-PWR had the ability for VLAN as well? Not 
that it matters, it looks like I can get the 2626-PWR for under $600, 
and that fills out POE to all the ports.


Is it possible that I can run one cable to the phone, then run a cable 
from the phone to a computer or another device and have those the phone 
and computer or other device be on separate networks?

I'm sorry if this sounds newbish; I'm still learning.

-Andy

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Re: [asterisk-users] VoIP PoE phones for restaurant (kitchen)

2011-01-04 Thread Andy Graybeal

The Polycom 321 has not been EOL'd and supports VLAN.  It is, however,
lacking a 2nd ethernet port if you were to go that route.

-M

Thanks for the response Mark.  I see the 331 has two ports and the same 
features as the 321.


I'm wondering what phone would be best being used as an intercom in a 
busy kitchen.  I asked this some months ago; but this time around I'm 
writing it into this years budget.


I see the 335 has HD Voice and the 321 has Clarity by Polycom.  Which 
would be best in a noisy kitchen using the devices speaker phone?


Should I seek another device for the kitchen all-together?

-Andy

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[asterisk-users] VoIP PoE phones for restaurant

2011-01-03 Thread Andy Graybeal

Greetings,
I mailed the list regarding an intercom system some months ago and we 
came to the conclusion that I should purchase a Polycom 501 phone.


I'm now considering the purchase for this year, and I'm now wondering 
between the Polycom 501 and the 320 for the intercom.


I don't need the spare ethernet on the phone because I would like to 
have my voice network separate from my regular LAN.


Which one would be easier to use, the 501 or the 320?  I want PoE, were 
these both made before PoE was standardized and do I need a special 
cable?  Can I make this cable myself?


In the future we plan to have 7 phones in the house.  I'm considering 
what kind of PoE switch I should purchase.


I have 3 PoE access points (for two separate LANs).

I've been considering th HP ProCurve 2610-24/12PWR Switch (J9086A) ( 
http://h10010.www1.hp.com/wwpc/il/en/sm/WF06b/12883-12883-3445275-427605-427605-3751584-3658873.html 
)


It's got 12 PoE ports, it's managed, and it looks like I can pick one up 
for under $500.


Any help is appreciated.

-Andy

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[asterisk-users] 2 way intercom recommendation for restaurant kitchens

2010-10-06 Thread Andy Graybeal
Greetings,
I need a 2 way intercom for separate kitchens to communicate without 
having to walk back and forth.

The speaker has to be loud but clear, not distorted.  Sometimes the 
kitchens can be noisy.

It needs to be easy to use.

It needs to be easy to clean.

It would be nice if it used POE.

Eventually I would like the kitchens to be able to dial different parts 
of the restaurant when I get the whole place switched to VOIP, but for 
now I need something only in the two kitchens.

I like the idea of a regular phone with a kick'n speakerphone, but I'm 
open to alternatives.  I say 'regular phone' with unease, but I mean 
something with a normal dialpad, extra buttons for different functions, 
handset and speakerphone.

I've been considering cisco and polycom.  Specifically I've been 
thinking about the Cisco 7940g or something like it.  Also I've been 
considering the Cisco 7920 in a holster w/ wired headset.

I'm welcome to any recommendations.

thank you,
-Andy

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Re: [asterisk-users] 2 way intercom recommendation for restaurantkitchens

2010-10-06 Thread Andy Graybeal
 Polycom 501's are pretty good and relatively inexpensive.



Danny,
Should I be worried that the Polycom 501 has been discontinued?  What 
does this even imply... that they won't be putting out any BIOS updates 
(if there even is a BIOS on phones...)

Sounds like they'd be cheap to get on ebay though :)

-Andy

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Re: [asterisk-users] 2 way intercom recommendationfor restaurantkitchens

2010-10-06 Thread Andy Graybeal
 It is already a relative PITA to get BIOS updates - that being said,
 when you are able to get them, there are plenty and Polycom is pretty
 good about updating BIOS for discontinued phones.

 It has been my experience that it is easier to get Polycom firmware
 updates (just download off their web site) than just about anybody
 coughcisco suckscough  else.

 Polycom even has PDFs on how to set up TFTP, FTP, or HTTP servers and
 guides on configuring their gear to work with Asterisk.

 In a restaurant environment, I'd be looking for some sort of faceplate
 overlay to make cleanup easier.


Okay great, Polycom it is then.

The 501, does it have a good speakerphone?
Something loud and clear, no distortion?
Something that would be good with quite a bit of background noise.
Do I need to lift the handset to hear the speakerphone better?  From 
pictures online it looks like the speaker is under the handset which 
doesn't look very intuitive.

I'm hoping the cooks only have to hit one button and be able to reach 
the other kitchen, no fumbling with the handset.  I guess I can remove 
the handset.

Faceplates.. interesting, a quick search on 'polycom 501 faceplate' or 
'polycom 501 stainless steel faceplate' in google doesn't come back very 
enthusiastic.  Is there such a thing?

Thank you so far for the feedback.  It's made me feel more confident and 
excited.

-Andy

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Re: [asterisk-users] 2 way intercom recommendationforrestaurantkitchens

2010-10-06 Thread Andy Graybeal

 In my experience, the 501 has very good speakerphone quality.  It has 4
 programmable buttons so the cooks can hit one button and connect.  We have
 one mounted on the wall in our computer room.  Yes, the speaker is under the
 handset, but you could take the handset off and tape down the switch if
 needed.  You could also cover the phone in glad wrap (except the speaker
 of course).


Is there a Polycom 501 that is POE and one that isn't?  Or all they all POE?

-Andy


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