[asterisk-users] Open source or low-budget recommendation for call-center software

2010-02-22 Thread Apa Minerala
Hello, We used to recommend a commercial software but client is a small callcenter who cannot afford something big. Would you recommend something open-source which could work for a 40-seater? Thank you, Tudor www.sunabasarabia.com Moldova 11c/min

[asterisk-users] Send the same message to list of users

2009-11-18 Thread Apa Minerala
Customer is delivering stuff over the ocean. Time of delivery is between 1 month to 1.5 months. So customers need some sort of a tracking system ( hard to implement given the conditions ) or he needs to let tjem know when the packages arrived. Customers in Europe all have mobile phones, while

Re: [asterisk-users] Bridging in Asterisk

2007-10-13 Thread Apa Minerala
How do I know when bridging is effective, Francis? A. Anthony Francis [EMAIL PROTECTED] wrote: That is brought to you by the sip reinvite, in short yes, unless you set canreinvite = no to either side of that. Apa Minerala wrote: Am I correct in understanding that if the call comes in g729

[asterisk-users] Bridging in Asterisk

2007-10-11 Thread Apa Minerala
Am I correct in understanding that if the call comes in g729 and it is ended in g729 ( by the provider ) , asterisk does only bridging, therefore using very few CPU ressources ? Am I correct in understanding that this bridging means that calls ( rtp ) pass from one provider to another,

[asterisk-users] echo problems

2007-09-29 Thread Apa Minerala
Normally I use DID provider - asterisk - sip terminator ( both DID provider and sip terminator use g729, so asterisk just passes the call between the 2 of them ). All works wonderfull, no echo etc. But we would like to offer the service with softphones. However users experience echo, be it

Re: [asterisk-users] prepaid application recommendation

2007-09-22 Thread Apa Minerala
You should make sure you know how to install it yourself. And you should also test it very very VERY carefully. I can't underline very enough. And if ever you ask for service, get a real company, with a real person behind the desk, who is doing only this. I have had my sad story with the

Re: [asterisk-users] Maximum retries exceeded on transmission

2007-09-10 Thread Apa Minerala
if you remove the callerid entry from this device's sip.conf definition things will work better. On 9/9/07, Apa Minerala [EMAIL PROTECTED] wrote: I have searched this list and others, and see other pepole having this issue. However, I have not seen how to fix it. Sep 6 18:52:36

[asterisk-users] Maximum retries exceeded on transmission

2007-09-09 Thread Apa Minerala
I have searched this list and others, and see other pepole having this issue. However, I have not seen how to fix it. Sep 6 18:52:36 *WARNING*[4620]: *chan_sip.c*:*1835 retrans_pkt*: Maximum retries exceeded on transmission 778f89593967725f0abe40eb1752504c for seqno 1620 (Critical