Re: [Asterisk-Users] Nortel i2004 firmware upgrade.

2005-05-25 Thread Jeff Pratt

[EMAIL PROTECTED] wrote:

I've been trying to look up information on upgrading firmware on a nortel
i2004 ip phone.  I have this phone leftover from a trial, and it's
supposed to be upgradable to current firmwares.  Since I also run a DMS I
was able to login to nortel's site and get all the firmware files, but All
the NTP's regarding firmware upgrading these are how to tell you BCM to
send the file to it.  I'm trying to use this with asterisk, and was
wondering if any of you reading would have information like that.

Mark



It looks like you set a flag on your unistim server, which then sends a 
message (using unistim) to the phone, which then (T)FTP's it off the 
specified location.


In other words, good luck.

Jeff
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Re: [Asterisk-Users] Soft Phone

2005-05-18 Thread Jeff Pratt
Bill Ford wrote:
Does anyone have any experience with an Asterisk compatible softphone
application which meets the following criteria:
1) Is able to use touch screen rather than mouse for on-screen functions.
Most touch screens have a pseudo-mouse driver.  Simply set up the 
pseudo-mouse, and you're done.

2) Has an API which can be used to export Caller ID info to another
App on the same compuer.
Thanks
Bill
Jeff
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Re: [Asterisk-Users] A good SIP receptionist phone

2005-05-02 Thread Jeff Pratt
Pedro wrote:
What I did once was create an announcement that got played to the
receptionist announcing who the call was for based on the number that
was called.  This allowed the receptionist to know which greeting to
recite.
Why not turn that around?  Have the receptionist record a greeting for 
each company, IE:

Hello this is company X, how may I help you?
Welcome to The Y Corporation, how may I direct your call?
Z Corp!  How can I help you?
that then gets Play()ed to the customer when the receptionist picks up 
the call.  Saves wear and tear on the receptionists voice, so they'll 
thank you, and it gives them a hint as to whicch company has been called.

Jeff
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Re: [Asterisk-Users] Asterisk POE

2005-04-19 Thread Jeff Pratt
Mike Robinson wrote:
If you are moving from a PBX to * and you are buying POE just to power
IP phones, you should at least check out another option called a Handset
Gateway. It converts your existing PBX phones and existing wiring into
SIP so the PBX phones look and work just like SIP phones running on *.
The old PBX goes away and * becomes your IP-PBX, but you don't have to
go buy new IP phones and install all the POE gear to power them. Just go
Google for Handset Gateway and you'll find some suppliers.
It might have been nice to have let the guy know you work for Citel, the 
manufacturer of the product you're pushing.

Kinda changes perspective from advice to advertising, ya know?
Jeff
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Re: [Asterisk-Users] Nortel Option 11

2005-03-24 Thread Jeff Pratt
Friend, George E. wrote:
Question...I'm fairly new to Asterisk, but one location I'm looking at deploying Asterisk has an Option 11 in place already (it's actually in someone's HOME - long story).
 
Does anyone know if it's feasible to interconnect the two and use Asterisk to interface with the other offices and lines, and merely use the Option 11 as a gateway to use the existing digital handsets (Nortel)?
 
George
I am currently using a TDM04B connnected to 4 2500 lines, and a T100P 
connected to a NT5D14 line side T1 card(program them like 2500 sets).  I 
will shortly be implementing a new T1 trunk to split our office side 
voice off onto asterisk.

The TDM04B and T100P service multiple ACD queues, some of which handle 
Voicemail for external employees, and some of which provide IVR services 
for human operated ACD queues.

You can also use a 4 port T1 card as a go between for your CO T1s and 
your switch.  Simply set up one port as CPE (this connects to the telco 
T1s), and one port as NET (this connects to your switch).  Then set up 
asterisk to send any calls that you don't want asterisk to handle down 
the appropriate pipe (inbounds would go up the NET T1, and outbounds up 
the CPE T1).

If you look around voip-info.org you should find where someone 
documented doing that with a Norstar.

Jeff
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Re: [Asterisk-Users] Nortel i2004

2005-02-14 Thread Jeff Pratt
Stefan Gofferje wrote:
Hi folks,
has anybody knowledge about the Nortel i2004? Nortel calls it Internet 
Phone. I'm curious, which protocols it may understand...

Regards,
  Stefan
UNISTIM.  It's a nortel proprietary protocol.
Jeff
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Re: How do I match a D? (Was: RE: [Asterisk-Users] In-band disconn ect problem (legacy PBX) - asterisk doesn't hear the touchtone?)

2005-02-09 Thread Jeff Pratt

I just have one problem with that. I have _never_ (that I know of) seen 
a phone with A-D on it!

They were (are?) mostly used for military installations.
Jeff
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Re: [Asterisk-Users] Nortel i2004 support asterisk?

2005-02-03 Thread Jeff Pratt
Ing. Ignacio Ortega A. wrote:
Hello everyone
i simply just asking if the Nortel i2004 telefhone can work with
asterisk if it so
HOW?
Thank You
Simple Answer:  No.  the i2004 uses the proprietary nortel UNISTIM 
protocol.  Asterisk uses SIP, IAX, SCCP, H.323, but not UNISTIM.

Complex answer:  It depends on how much you really want it.  There has 
been an open-sourced implementation of a UNITSTIM server done by Cedric 
Hans.  It is located at http://www.mlkj.net/UNISTIM/voi.tar.bz2 (Note: 
I have not tried it myself yet).  With some work it could be modified to 
provide a channel driver, but Cedric would have to disclaim his code in 
order for it to be entered in the Digium CVS.

Jeff
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Re: [Asterisk-Users] TDM400 in aging Dell Optiplex

2005-01-25 Thread Jeff Pratt
Ronan Mullally wrote:
I've got an old Dell Optiplex (Pentium-II, 1998 Vintage) which is 
successfully running an X100P card.  I'm hoping to upgrade to a TDM400.

Has anybody tried running these cards in old Optiplex machines?  I'm 
not particularly worried about horsepower - more about the motherboard 
having
a PCI bus that's able to power up the card...

-Ronan

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Got one running in an Optiplex GX100.  Works fine.
Jeff
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Re: [Asterisk-Users] Voice Prompt Info

2004-12-16 Thread Jeff Pratt
[EMAIL PROTECTED] wrote:
I am trying to put together a list of 'departments' to request as 
voice prompts.  I have the biggies (sales, accounting, shipping, 
etc...) but I want to make sure I do not miss any. If anyone anyone 
has some suggestions (Ha... that is like going to an NRA meeting ans 
asking if anybody has a gun  :-)  ) please forward them to me (and / 
or post here although, with the volume of this list I do not always 
have time to read every digest so the 'and' option may be best.) so 
that I can compile a single list, verify that they are not already 
available, group them, and send them on.  Please put 'voice prompt' in 
the subject line of anything you forward me so that I am less likely 
to miss it.
I am looking for titles that fit into the string:
press 1 for the DEPT department or  press 1 for DEPT
but if you have other suggestions, let me know.
I will be collecting these for about a week so please try to get them 
to me in that time frame.
I am hopeful that, with these prompts, it will be possible to make a 
complete (albeit fairly generic) tree, all with the same voice.

Thanks;
James
alspachfam at charter dot net
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[Asterisk-Users] Problem flashing zap channel.

2004-11-10 Thread Jeff Pratt
Hello All,
   I've got Asterisk CVS-HEAD-11/03/04-14:36:44 installed and running.  
I have a TDM04B (wildcard with 4 FXO modules) using fxs_ks signalling 
(I'm under the suspicion that my lines (2500 lines from a Nortel 
Option11 PBX) are merely loopstart, but that's a side issue (which, if 
anyone knows for sure, would be nice to know)).

I have a fairly simple extensions.conf consisting of:
[open]
exten = s,1,Wait(1)
exten = s,2,Answer
exten = s,3,MP3Player(/var/lib/asterisk/sounds/P73_hoho.mp3)
exten = s,4,Flash()
exten = s,5,SendDTMF(1300)
exten = s,6,Hangup
[closed]
exten = s,1,Wait(1)
exten = s,2,Answer
exten = s,3,Background(beep)
exten = s,4,Flash()
exten = s,5,SendDTMF(7112)
exten = s,6,Hangup
[default]
include = closed|00:00-16:00|mon|*|*
include = closed|02:00-16:00|tue-wed|*|*
include = closed|02:00-16:00|thu|*|*
include = closed|02:00-11:00|fri|*|*
include = closed|04:00-11:00|sat|*|*
include = closed|04:00-11:00|sun|*|*
include = open
When I make a call during the open hours, no problems.  and I get this 
output from the console:

Connected to Asterisk CVS-HEAD-11/03/04-14:36:44 currently running on 
asterisk1 (pid = 1421)
Verbosity is atleast 3
   -- Remote UNIX connection
   -- Starting simple switch on 'Zap/3-1'
   -- Executing Wait(Zap/3-1, 1) in new stack
   -- Executing Answer(Zap/3-1, ) in new stack
   -- Executing MP3Player(Zap/3-1, 
/var/lib/asterisk/sounds/P73_hoho.mp3) in new stack
   -- Executing Flash(Zap/3-1, ) in new stack
   -- Flashed channel Zap/3-1
   -- Executing SendDTMF(Zap/3-1, 1300) in new stack
   -- Executing Hangup(Zap/3-1, ) in new stack
 == Spawn extension (default, s, 6) exited non-zero on 'Zap/3-1'
   -- Hungup 'Zap/3-1'
asterisk1*CLI

HOWEVER;  when I call during the closed period, it doesn't go so well:
Connected to Asterisk CVS-HEAD-11/03/04-14:36:44 currently running on 
asterisk1 (pid = 1521)
Verbosity is atleast 3
Asterisk Ready.
   -- Remote UNIX connection
   -- Starting simple switch on 'Zap/3-1'
   -- Executing Wait(Zap/3-1, 1) in new stack
   -- Executing Answer(Zap/3-1, ) in new stack
   -- Executing BackGround(Zap/3-1, beep) in new stack
   -- Playing 'beep' (language 'en')
   -- Executing Flash(Zap/3-1, ) in new stack
Nov 10 16:09:40 WARNING[1535]: app_flash.c:82 flash_exec: Unable to 
flash channel Zap/3-1: Device or resource busy
 == Spawn extension (default, s, 4) exited non-zero on 'Zap/3-1'
   -- Hungup 'Zap/3-1'
asterisk1*CLI

I put the Background(beep) in because asterisk wasn't even picking up 
the line previously.  I'd tried a NoOp before that, and it made no 
difference.

Can anyone tell me how to make this work?  Any patches (in or out of 
CVS) to app_flash.c that relieve this issue?  I'll be trying a 1/4 
second silent mp3 shortly.

Thanks. 

Jeff
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