I had the same issue with issue with Sipura. I went though email
support. They finaly said email another address to get a RMA. That
support made me go though everything the 1st one did again. And in the
end they never responded after they decided I needed a RMA.
So it never got resolved.
Hugh L. Johnson wrote:
Anyone have any luck RMAing a Sipura phone since the Cisco take over?
Sipura only has support via email or fax to end users and I haven't
gotten a response to either for over 2 months.
Linksys Support will jump you through all their scripted hoops to
resolve your problem (they hope if they speak with a thick enough accent
and make repeat the same steps over and over again that you will just
give up). After they have done that, they won't give you an RMA number.
They tell you to email Sipura...what a joke.
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