Hi
My agents are logged into the queue through the UI but when ever I run
show queue on the console, it shows
Members
Agent 6001 (Unavailable)
Agent 6002 (Unavailable)
NO callers
I have followed all the steps in Queue creation.
And whenever I place a call at Queue, I hear a hold tone.
Instead if I call directly at my agents extension then the phone rings.
How to overcome this problem.
With Regards
Manish Gupta
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rob Schall
Sent: Wednesday, January 31, 2007 8:06 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Regarding Call Queue
Is your agent logged into that queue to receive the calls? You can
typically say show queues to list all queues and see who is not in
use vs unavailable. If they are all unavailable, are you getting a
successful Agent Logged In message when you log that guy in?
Rob
Manish Gupta02 wrote:
Hi
I recently installed AsteriskNOW and I am trying to use its Call queue
feature. But after configuring the Queue whenever I place a call, no
phone in my Queue list rings.
I am not able to overcome this problem. I am using Snom360 as my
softphone.
Please help me In this regard.
With Regards
Manish Gupta
CAUTION - Disclaimer *
This e-mail contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended
solely for the use of the addressee(s). If you are not the intended
recipient, please notify the sender by e-mail and delete the original
message. Further, you are not to copy, disclose, or distribute this
e-mail or its contents to any other person and any such actions are
unlawful. This e-mail may contain viruses. Infosys has taken every
reasonable precaution to minimize this risk, but is not liable for any
damage you may sustain as a result of any virus in this e-mail. You
should carry out your own virus checks before opening the e-mail or
attachment. Infosys reserves the right to monitor and review the
content of all messages sent to or from this e-mail address. Messages
sent to or from this e-mail address may be stored on the Infosys
e-mail system.
***INFOSYS End of Disclaimer INFOSYS***
___
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
___
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
___
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
