Re: [asterisk-users] Doorphone

2007-03-28 Thread Ray Wadkins

Ola Lidholm wrote:
In queue.conf (or is it called queues.conf?) you can set up a call 
queue with all your phones already in it.
Which will mean that if you pass the incoming call to that queue all 
phones will be ringing until one person picks it up.


At my work we have it set up like that. And additionally, people can 
join or leave the call queue by dialing certain extensions on their 
phones, which can be convenient when people do not want to be disturbed.


I do not understand exactly how you mean your system works, how does 
the users know when someone is at the door? Since no phone is ringing 
it seems to me like a guessing game to know when they need to dial in 
to the meetme to open the door? Do you have free sight to the entrance 
door so that you can see if someone is already there?


/Ola



LOL.  There's a door chime that rings that everyone can hear, and 
there's a second or two after it goes off where we all look at each 
other to see who's gonna budge. 
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RE: [asterisk-users] Doorphone

2007-03-27 Thread Ray Wadkins
I looked at a call queue, but it didn't seem to work the way I want.  Agents 
need to log into the queue to get calls, seemingly.  Of course, I only stopped 
on the topic for a short period.  with the meetme conference, anyone can answer 
the door from any phone by dialing the conference extension, just not open the 
door.



From: [EMAIL PROTECTED] on behalf of Ola Lidholm
Sent: Mon 3/26/2007 7:40 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Doorphone




On 26 mar 2007, at 22.17, Ray Wadkins wrote:

 We have a doorphone device that's connected to our PBX.  Currently, 
 there's a special meetme conference that the phone connects to when 
 the visitor presses zero.  Users in the office can dial the meetme 
 conference and get connected.  The problem is that we can't send 
 DTMF signals to the door to open it, because the meetme app seems 
 to capture them.

 I had the bright idea to set up a virtual extension that would 
 just ring, virtually.  Then we could use call pickup to snag the 
 call at an extension and be able to open the door.  Unfortunately, 
 I can't figure out how to get that to work.  Wait(30) and Answer
 (3) don't seem to allow call pickup to snag the extension.

 Any suggestions?

Hi Ray,

I can't really understand why you want to use a meetme conference? 
Why not use a call queue instead?

/Ola Lidholm
[EMAIL PROTECTED]

Whatever one man is capable of conceiving, other men are able to 
achieve. - Jules Verne.

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RE: [asterisk-users] Doorphone

2007-03-27 Thread Ray Wadkins
Responsibility for answering the door is shared by the entire office.  But A) 
noone wants their phone to ring, there's a door chime) and B) noone specific 
will accept responsibility for answering the door.  So, we need a solution that 
follow I'm answering the door now, these are the buttons I push.



From: [EMAIL PROTECTED] on behalf of Time Bandit
Sent: Tue 3/27/2007 10:55 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Doorphone



On 3/27/07, Ray Wadkins [EMAIL PROTECTED] wrote:
 I looked at a call queue, but it didn't seem to work the way I want.  Agents 
 need to log into the queue to get calls, seemingly.  Of course, I only 
 stopped on the topic for a short period.  with the meetme conference, anyone 
 can answer the door from any phone by dialing the conference extension, just 
 not open the door.


You can have static agents so they don't have to login, check
http://www.voip-info.org/wiki-Asterisk+call+queues

Wondering why you don't just dial multiple-phones, like this
Dial(SIP/7001SIP/7002SIP/7003)

The first one that answer the call is the lucky one. That way, your
DTMF signals would work.

hth
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[asterisk-users] Doorphone

2007-03-26 Thread Ray Wadkins
We have a doorphone device that's connected to our PBX.  Currently, there's a 
special meetme conference that the phone connects to when the visitor presses 
zero.  Users in the office can dial the meetme conference and get connected.  
The problem is that we can't send DTMF signals to the door to open it, because 
the meetme app seems to capture them.
 
I had the bright idea to set up a virtual extension that would just ring, 
virtually.  Then we could use call pickup to snag the call at an extension and 
be able to open the door.  Unfortunately, I can't figure out how to get that to 
work.  Wait(30) and Answer(3) don't seem to allow call pickup to snag the 
extension.   
 
Any suggestions?
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