[asterisk-users] Hardware Compatibility HP Proliant - Sangoma PCI Express

2010-10-21 Thread Ricardo Melendez
Hi to all, I am in the process of setup a new asterisk server, I think in
the HP Proliant ML350 G6 Server  (aprox. 100  SIP Users), and Sangoma A102DE
Card.

 

The specs of the Proliant (HP PART 487932-001)  about PCI  are the next.

 

1 ( 1 ) x PCI Express 2.0 x16 ( x8 mode ) , 

1 ( 1 ) x PCI Express 2.0 x8 ( x8 mode ) , 

4 ( 3 ) x PCI Express 2.0 x8 ( x4 mode )

 

 

 

The question is, if the card is compatible with the PCI slots in the server?

 

And. If there is a known issue with this combination?

 

Thanks a lot.

 

Ricardo

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[asterisk-users] Got SIP response 603 decline, then the call hang up

2010-07-20 Thread Ricardo Melendez
Hi to all, I have a strange behavior in my asterisk server.

 

I have a queue for 5 agents, the calls enter the queue an go to the agents
normally, but if I need to transfer or dial directly to an agent extension
that is already in a call, the pbx hung up the actual call (not the
transferred call).

 

This is what I see in the log.

 

Called 103

-- Agent/103 is ringing

-- SIP/103-0e89 is ringing

-- Got SIP response 603 Decline back from 192.168.215.104//  (104
is the IP of SIP/103)

  == Spawn extension (cola-radio2, s, 4) exited non-zero on 'DAHDI/6-1'

-- SIP/103-0e89 is busy

  == Everyone is busy/congested at this time (1:1/0/0)

-- Executing [...@agentdialfromq:2]
Hangup(Local/1...@agentdialfromq-eb28,2, ) in new stack

  == Spawn extension (AgentDialFromQ, 103, 2) exited non-zero on
'Local/1...@agentdialfromq-eb28,2'

-- Hungup 'DAHDI/6-1'

 

As you can see when dialing to SIP/103 I got 603 and the actual call hung
up.

 

This is my queues.conf and agents.conf

 

[general]

 

;monitor-type=MixMonitor

;##

persistentmembers=yes

autofill=yes

joinempty = strict

leavewhenempty = strict

;##

 

 

[cola-radio]

musicclass = default

joinempty = strict

leavewhenempty = strict

;###

reportholdtime = no

ringinuse = no

strategy = rrmemory

timeout=15

retry=0

wrapuptime=1

maxlen=6

servicelevel = 60

memberdelay = 0

timeoutrestart = no

;###

announce=beep

 

announce-frequency = 30

announce-holdtime = yes

periodic-announce-frequency=1

;periodic-announce=cu_periodic_announce

;periodic-announce=/var/lib/asterisk/cus_sounds/cu_periodic_announce

context = ivr-cola-radio

;monitor-format = gsm

;monitor-type = MixMonitor

;monitor-join = yes

 

;Queue Members

member = Agent/101

member = Agent/103

member = Agent/104

member = Agent/105

member = Agent/106

member = Agent/109

;member = Agent/110

member = Agent/111

member = Agent/112

member = Agent/113

member = Agent/114

member = Agent/115

member = Agent/116

member = Agent/117

member = Agent/118

member = Agent/119

member = Agent/120

 

 

AGENTS.CONF

 

[agents]

; Enable recording calls addressed to agents. It's turned off by default.

recordagentcalls=yes

;

; The format to be used to record the calls: wav, gsm, wav49.

; By default its wav.

recordformat=wav

;

; The text to be added to the name of the recording. Allows forming a url
link.

;urlprefix=http://localhost/calls/

;

; The optional directory to save the conversations in. The default is

; /var/spool/asterisk/monitor

savecallsin=/var/spool/asterisk/monitor/Qcabina

ackcall=no

persistentagents=yes

;musiconhold=default

;###

autologoffunavail=yes

wrapuptime=1000

;###

 

agent = 101,,Operador 1

agent = 103,,Operador 3

agent = 104,,Operador 4

agent = 105,,Operador 5

agent = 106,,Operador 6

;agent = 107,,Operador 7

;agent = 108,,Operador 8

agent = 109,,Operador 9

;agent = 110,,Operador 10

agent = 111,,Operador 11

agent = 112,,Operador 12

agent = 113,,Operador 13

agent = 114,,Operador 14

agent = 115,,Operador 15

agent = 116,,Operador 16

agent = 117,,Operador 17

agent = 118,,Operador 18

agent = 119,,Operador 19

agent = 120,,Operador 20

 

AND THE INTERESTING PART IN DIALPLAN

 

-To log into the queue

exten =
*402,1,AgentCallBackLogin(${CALLERID(num)}||${CALLERID(num)}...@agentdialfromq)

 

-the AgentDialFronQ context

 

[AgentDialFromQ]

 

exten =_1XX,1,Dial(SIP/${EXTEN},,tTr)

exten =_1XX,n,Hangup

 

What can be the problem?

 

Thanks for any help.

 

 

Ricardo

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Re: [asterisk-users] Sangoma A101DE with Dell PE 2850

2009-12-09 Thread Ricardo Melendez
Thanks a lot for that info Christian.

 

 

Date: Tue, 8 Dec 2009 20:14:02 +0100

From: Christian Victor christ...@victormedia.de

Subject: Re: [asterisk-users] Sangoma A101DE with Dell PE 2850

To: Asterisk Users Mailing List - Non-Commercial Discussion

  asterisk-users@lists.digium.com

Message-ID:

  9b9941b90912081114w3db968f9ke2b4ce2d15622...@mail.gmail.com

Content-Type: text/plain; charset=ISO-8859-1

 

2009/12/8 Ricardo Melendez rmelen...@utep.com.mx:

 First I see at sangoma page that A101DE is PCI-Express? (I think ?x1 for
the

 size of the connector)

 

Yes, it is PCIe x1. There is an A101D wich is PCI(-X).

 

 for PCI Express

 

 one x4 lane width

 one x8 lane width

 

 I can connect the card to any of the slots?, or only to PCI-Express Slots?

 (is compatible the card with x4 and x8 PCI-Express slots?)

 

Yes, the A101DE runs in PCIe x4 or x8 and the A101D will run in PCI or PCI-X

 

Christian

 

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[asterisk-users] Sangoma A101DE with Dell PE 2850

2009-12-08 Thread Ricardo Melendez
Hi friends, I am about to install an asterisk server using a Sangoma A101DE
over a Dell PE 2850 Server but I have doubts about PCI requirements.

 

First I see at sangoma page that A101DE is PCI-Express  (I think  x1 for the
size of the connector)

 

And the specs for the PE 2850 is

For PCI-X

 one 3.3-V, 64-bit, 100-MHz or three 3.3-V, 64 bit, 133MHz 

for PCI Express

one x4 lane width 
one x8 lane width

 

I can connect the card to any of the slots?, or only to PCI-Express Slots?
(is compatible the card with x4 and x8 PCI-Express slots?)

Thanks in advance.

 

Atte. 

Ricardo

 

 

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[asterisk-users] Flashing Cisco 7941 to SIP

2009-12-02 Thread Ricardo Melendez
Hi to All, I am trying to flash to SIP image one Cisco 7941 IP Phone to work
with Asterisk, I have searched the internet and find some instructions but I
need the firmware SIP Image to complete the flash.

 

Can anyone help me with the SIP image for Cisco 7941?

 

The image name is 

 

cmterm-7941_7961-sip.8-5-2.cop 

 

 

 

Thanks in advance.

 

Ricardo

 

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[asterisk-users] Messaging System

2009-05-06 Thread Ricardo Melendez
Hi to All, I need to implement an automatic telephone messaging system that
works like this:

 

-the system generates the call based on mysql records or any database 

-when the client answer the phone, the Asterisk PBX playback a recorded
message 

-when finish, hang up the channel.

 

Only for voice messages not SMS.

 

Exists some application based on Asterisk that makes this, or any code to
implement in dialplan 

 

 

Thanks in advance.

 

Ricardo

 

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[asterisk-users] Digium and Sangoma Cards PCI express compatibility

2009-03-21 Thread Ricardo Melendez
 

Hi to All, I dont know much about PCI express slots in newer Servers, my
doubt is if the Digium and Sangoma PCI express cards, are compatible with
the x8 PCI express slots that come in the HP Proliant ML150  G5 server.

 

Thanks in advance.

 

Ricardo

 

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[asterisk-users] Digium and Sangoma Cards PCI express compatibility

2009-03-19 Thread Ricardo Melendez
Hi to All, I dont know much about PCI express slots in newer Servers, my
doubt is if the Digium and Sangoma PCI express cards, are compatible with
the x8 PCI express slots that come in the HP Proliant ML150  G5 server.

 

Thanks in advance.

 

Ricardo

 

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[asterisk-users] Inbound/Outbound undesired behavior

2008-11-05 Thread Ricardo Melendez
Hi to all, I need some help, I have an Asterisk Server in a small call
center, for inbound calls I setup a Queue in queues.conf and their
respective Agents in agents.conf, but when an Agent is calling out and a
call is coming from PSTN the call is send to that agents which have a call
in progress.

How I can fix this in order to have only one call at a time.

I think in limitonpeer and call-limit but the documentation says that the
sip user can have 2 calls with this parameters (1 for inbound and 1 for
Outbound and this is the behavior I don't want).


Thanks in advance.

Ricardo MR






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[asterisk-users] Softphone Framework or Libraries

2008-10-13 Thread Ricardo Melendez
Hi to all,  I have  a project for Customer Relationship Management
interfaced with asterisk, I need send the CallerID to my application (via
http or tcp/ip), When the phone rings I need to launch a pop-up windows to
the Call Center Agent to display customer info, do you know a
framework/libraries to make this, if is possible a softphone embedded into
html page for the same function.

 

I need to choice one to suit it to my needs

 

Thanks in advance.

 

 

Ricardo Melendez

 

 

 

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[asterisk-users] Write Asterisk CDR MySQL records to multiple servers

2008-09-10 Thread Ricardo Melendez
Hi to all, I actually have an asterisk server configured to write CDR mysql
records in the same machine (localhost), but I want to write this records to
another machine also in mysql  at the same time, It is possible? It means
that I want save the records in both machines.

 

Thanks in advance.

 

Ricardo Melendez

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[asterisk-users] Custom Filename for Incoming Agent Calls

2008-07-30 Thread Ricardo Melendez
Hi, to all, I have configured 3  Inbound/outbound agents queues,  I record
Outgoing calls with custom filename like
outgoing-${callerid(num)}-${EXTEN}-${TIMESTAMP}.gsm 

but I need to record Incoming calls and asterisk by default add 13 digits
number to inbound recordings  like Agent-001-1298375678-890.gsm, how I can
customize this filename recordings?

 

Thanks in advance.

 

Ricardo Melendez

 

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[asterisk-users] Connect Asterisk PBX to Traditional PBX and retain functionality

2008-07-23 Thread Ricardo Melendez
Hi to All, I have a PBX  (MAINPBX) from a Telecomm Provider, which have the
feature to transfer calls (Incoming call - Answer - FLASH - Dial Number
to transfer - Answer - FLASH+4) and the call is transferred, but I have
the need to implement an internal ACD using Asterisk as the PBX, the trunks
connected to my Asterisk FXO ports are Extensions of my MAINPBX (ex., 5437,
5440 etc), all features work fine, but I have the need to make asterisk act
as a normal telephone when transferring calls, I need to release the line
(FXO port in my Asterisk) and make the transfer via the MAINPBX feature.

Otherwise I will use 2 lines of my Asterisk PBX to make the transfer and it
reduce the incoming lines available for my ACD.

 

It's possible send the commands FLASH, FLASH+4 using the incoming line to my
MAINPBX via Asterisk like a normal telephone?

 

Thanks in Advance.


Ricardo Melendez

 

 

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[asterisk-users] Cascading Asterisk PBX

2008-07-21 Thread Ricardo Melendez
Hi to All, I have a PBX  (MAINPBX) from a Telecomm Provider, which have the
feature to transfer calls (Incoming call - Answer - FLASH - Dial Number
to transfer - Answer - FLASH+4) and the call is transferred, but I have
the need to implement an internal ACD using Asterisk as the PBX, the trunks
connected to my Asterisk FXO ports are Extensions of my MAINPBX (ex., 5437,
5440 etc), all features work fine, but I have the need to make asterisk act
as a normal telephone when transferring calls, I need to release the line
(FXO port in my Asterisk) and make the transfer via the MAINPBX feature.

Otherwise I will use 2 lines of my Asterisk PBX to make the transfer and it
reduce the incoming lines available for my ACD.

 

It's possible send the commands FLASH, FLASH+4 using the incoming line to my
MAINPBX via Asterisk like a normal telephone?

 

Thanks in Advance.


Ricardo Melendez

 

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[asterisk-users] Polycom Soundpoint (NO LINE)

2007-12-05 Thread Ricardo Melendez
Hi, I have just configure a Soundpoint 550 to work with Asterisk, it appear
Registered to the asterisk server, and appear in asterisk console with SIP
SHOW PEERS, and can receive calls, but when I try to dial, it launch a tone
as if not line to dial, also can not stream audio to the other end when
answer the received call.
I have read the documentation but is very confuse.
This phone have a Outbound Proxy (where I put the asterisk IP and port 5060)
And 4 lines (where I configure the username/password and the Servers)

Anyone can help me.

Thanks in Advance.

Atte.
Ricardo Melendez




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[asterisk-users] Click to Talk Web Applications with Asterisk

2007-10-09 Thread Ricardo Melendez
Hi, I would like to develop a “click to talk” app to interface with
asterisk, anyone know about some SDK/frameworks to implement this.

 

Regards.

 

Ricardo Meléndez Rosales

 

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[asterisk-users] PCI: UNABLE TO HANDLE 64-bit ADDRESS SPACE FOR

2007-09-22 Thread Ricardo Melendez
HI to All, I have an issue, when I connect a TDM04B and a TE212P on my
server (Intel Entry Server board S3000AH) and boot RHEL4 the system launch
this message: 

PCI: Unable to handle 64-bit address space for

I think the problem is the TE212P because the TDM04B is detected as  a Tiger
Jet Network Modem.

I have installed both cards in a PCI-X 64 bits

 

 

Ing. Ricardo Meléndez Rosales

Analista de Sistemas

Transporte Escolar y de Personal S.A. de C.V.

Tel.- 53404779 Movil 0445591911976

 

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[asterisk-users] UNICALL MFC/R2 + Asterisk 1.4

2007-09-21 Thread Ricardo Melendez
Help I need to install asterisk 1.4.X using unicall, somebody can tell me
which are the correct versions of spandsp, libunicall, libmfcr2,
libsupertone, to install with asterisk 1.4, I have installed a prepatched
version, but I need to know which are the correct releases

 

Thanks in advance.

 

Richard

 

 

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[asterisk-users] Big trouble with zap lines

2007-04-20 Thread Ricardo Melendez
Hi, I recently install asterisk 1.4 over fedora 4, I configured 12 zap channels 
like this

In zaptel.conf
fxsks=1-4
fxsks=5-8
fxsks=9-12
loadzone=us
defaultzone=us

in zapata.conf
in channels section
context=incoming
signalling=fxs_ks
channel = 1-4
channel = 5-8
channel = 9-12

when i run ztcfg -vv show 12 channels correctly configured
whe i run zap show channels in asterisk console this show 12 channels 
correctly configured
when i call to a zap channel like this Dial(zap/1/somenumber,15,r) in the 
console appear that asterisk is dialing trought this channel to this somenumber 
but in the line the call
never go out nor in, the same happens when dial from outside, the line is 
ringing until the normal timeout.

the PSTN lines used work normally whit normal hardphones (PSTN)

zaptel, asterisk, zttool and ztcfg all never send any error message.

What  could be the problem??

Could be a damaged wildcard
My card is wctdm2400p with 12 fxs ports in 3 modules

thanks in advance


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[asterisk-users] Timestamp in recorded calls filename

2007-04-18 Thread Ricardo Melendez
Hi, I need to add the timestamp to the recorded call filename, I use this
variable ${TIMESTAMP} in the Monitor() function, but when I look for this
call, the TIMESTAMP is missing in the filename.

I try to export this as a environment variable but nothing changes.

Any help is welcome, thanks.





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