Re: [asterisk-users] Strange Issue: asterisk deleted

2014-12-01 Thread Tim Nelson
- Original Message -
 Hi
 
 Thank you for your support.
 The server is actually compromised, I discovered that after making a
 deep trace using the audit daemon and looking for the kill signal
 (SIGKILL) that terminates asterisk.
 I discovered that there is an  executable with a random name in the
 /boot folder that is killing and deleting asterisk !!!
 
 This executable is launched by a service in /etc/rc.d/ with the same
 random name.
 When I stopped this service, a new service was created with another
 different random name and it too is killing and deleting asterisk.
 This was the evidence i needed to be convinced that the server has a
 virus and is compromised.
 
 The good thing is that this is a fresh install and hence there are no
 sensitive data or a lot of work done on it so i will reinstall the
 OS and start over. The bad thing is that I spent more than 4 days
 trying to understand what was going on.
 

Very interesting. Any ideas on how the system was compromised? Are any other 
daemons being actively replaced, or just Asterisk? I did hear of a similar 
issue to the one you describe (also on an Asterisk box) via a third party 
recently, but don't have any real specifics other than it being Asterisk 1.4.x 
on Debian (5 or 6), running on a local LAN, no outside access.  Curious if 
there are any commonalities to the two compromised systems.

--Tim

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Re: [asterisk-users] res_fax T.38 Gateway with SpanDSP - Force ReINVITE?

2014-10-23 Thread Tim Nelson
- Original Message -
 On 10/22/2014 03:55 PM, Tim Nelson wrote:
  - Original Message -
 
  Greetings-
 
  Working with the T.38 gateway functionality that is sparsely
  documented [1], I'm attempting to get the following functional:
 
  Asterisk calling system - Asterisk system in T.38 Gateway Mode
  (box
  in question) - SIP Provider
 
  The problem is:
 
  -The provider is not initiating a reinvite to T.38, even though it
  is
  100% supported
  -Asterisk is not detecting the CNG tones from the far side of the
  call and initiating a T.38 session on that call leg (with the SIP
  provider), but *DOES* attempt to initiate a T.38 session with the
  calling Asterisk system (which rejects with SIP/488 as expected)
 
  So, how does one force a reinvite to T.38 on the outbound call leg
  in
  this scenario? I did find the same problem from another user on
  the
  list in the archives, but didn't find a solution contained within
  the responses [2].
 
  Thank you,
 
  --Tim
 
  [1] https://wiki.asterisk.org/wiki/display/AST/T.38+Fax+Gateway
  [2]
  http://lists.digium.com/pipermail/asterisk-users/2012-July/273535.html
 
 
  *bump*
 
  Any thoughts? I'm quite familiar with the T.38 functionality within
  Callweaver, and a function is provided there to do exactly what I
  need ( SipT38SwitchOver() ). However, given Callweaver is ancient
  at this point, and better T.38 features such as gateway do not
  function, I am pressed to use Asterisk (11.13.1) with SpanDSP
  (0.0.5, latest from Github since spandsp.org is down) for this
  job. :)
 
  Thanks!
 
  --Tim
 
 
 I can't help with your root problem (maybe check core show function
 FAXOPT?), but the spandsp site is up. Try using www.spandsp.org.
 Downloads are available here:
 http://www.spandsp.org/downloads/spandsp/
 

It is up now, thanks!

--Tim

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Re: [asterisk-users] res_fax T.38 Gateway with SpanDSP - Force ReINVITE?

2014-10-23 Thread Tim Nelson
- Original Message -
 
 
 On 23/10/2014 3:55 AM, Tim Nelson wrote:
  - Original Message -
 
  Greetings-
 
  Working with the T.38 gateway functionality that is sparsely
  documented [1], I'm attempting to get the following functional:
 
  Asterisk calling system -  Asterisk system in T.38 Gateway Mode
  (box
  in question) -  SIP Provider
 
  The problem is:
 
  -The provider is not initiating a reinvite to T.38, even though it
  is
  100% supported
  -Asterisk is not detecting the CNG tones from the far side of the
  call and initiating a T.38 session on that call leg (with the SIP
  provider), but *DOES* attempt to initiate a T.38 session with the
  calling Asterisk system (which rejects with SIP/488 as expected)
 
  So, how does one force a reinvite to T.38 on the outbound call leg
  in
  this scenario? I did find the same problem from another user on
  the
  list in the archives, but didn't find a solution contained within
  the responses [2].
 
  Thank you,
 
  --Tim
 
  [1] https://wiki.asterisk.org/wiki/display/AST/T.38+Fax+Gateway
  [2]
  http://lists.digium.com/pipermail/asterisk-users/2012-July/273535.html
 
 
  *bump*
 
  Any thoughts? I'm quite familiar with the T.38 functionality within
  Callweaver, and a function is provided there to do exactly what I
  need ( SipT38SwitchOver() ). However, given Callweaver is ancient
  at this point, and better T.38 features such as gateway do not
  function, I am pressed to use Asterisk (11.13.1) with SpanDSP
  (0.0.5, latest from Github since spandsp.org is down) for this
  job. :)
 
 
 No thoughts on your problem, I do think you will need a newer version
 of
 spandsp through - the site seems to be up now.
 

The version of SpanDSP is not in question at this point. The problem lies in I 
need a way to use the T38 Gateway function, but *also* initiate the reinvite to 
T.38 on the call as the provider will not do this, saying it is the *caller*'s 
responsibility. This is contrary to past experience however...

--Tim

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Re: [asterisk-users] res_fax T.38 Gateway with SpanDSP - Force ReINVITE?

2014-10-23 Thread Tim Nelson
- Original Message -
 
 
 On 23/10/2014 10:07 PM, Larry Moore wrote:
 
 
  On 22/10/2014 11:23 AM, Tim Nelson wrote:
  Greetings-
 
  Working with the T.38 gateway functionality that is sparsely
  documented
  [1], I'm attempting to get the following functional:
 
 
  What type of endpoint are you using which is originating the call
  and is
  it T.38 capable?
 
  Larry.
 
 
 Have you had a look at
 https://wiki.asterisk.org/wiki/display/AST/SIP+Direct+Media+Reinvite+Glare+Avoidance
 
 As an exercise you could disable T.38 on 'Asterisk calling system',
 if
 you have an ATA which is originating the call to 'Asterisk calling
 system' disable T.38 on that device too and disable in your sip.conf
 using t38pt_udptl=no.
 
 If you are using SendFax() on 'Asterisk calling system' ensure T.38
 is
 not able to be used.
 
 If using an ATA connecting to 'Asterisk calling system' ensure you
 have
 set in your peer's configuration canreinvite=no or directmedia=no,
 depending on the version of Asterisk you are running on this system.
 
 On Asterisk system in '(box in question)' set directmedia=no for the
 peer which is connecting to 'SIP Provider' and also to 'Asterisk
 calling
 system', you may want to set setvar=FAXOPT(gateway)=yes in your peer
 config to 'SIP Provider' otherwise it will need to be set in your
 dialplan.
 
 Set your verbose  debug to at least 3 on '(box in question)',
 possibly
 a little higher and send a fax - you may now see the Fax Gateway
 detect
 CED. Not sure if this is suppressed in
 
 You may want enable udptl debugging on '(box in question)'.
 

I do *not* want to disable reinvites or udptl media as it is required for T.38 
operation. All testing shows (via packet capture) no reinvite for T.38 is 
happening on the call leg with the ITSP.

Thank you for the idea however on setting the FAXOPT for gateway in the 
provider SIP peer definition, I will test that shortly.

--Tim

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Re: [asterisk-users] res_fax T.38 Gateway with SpanDSP - Force ReINVITE?

2014-10-23 Thread Tim Nelson
- Original Message -
 
 
 On 22/10/2014 11:23 AM, Tim Nelson wrote:
  Greetings-
 
  Working with the T.38 gateway functionality that is sparsely
  documented
  [1], I'm attempting to get the following functional:
 
 
 What type of endpoint are you using which is originating the call and
 is
 it T.38 capable?
 

The originating endpoint is an IAXmodem controlled by Hylafax. Actual call flow 
is IAXmodem --G.711u via localhost-- Asterisk (old version with no T.38 
support) --G.711u-- Asterisk 11.x --G.711u/T.38-- ITSP

The problem lies on the Asterisk 11.x system not being able to reinvite to T.38 
on the call leg with the ITSP, and given the ITSP does not do this either, the 
call is stuck in G.711u with varying performance. :/

--Tim

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Re: [asterisk-users] res_fax T.38 Gateway with SpanDSP - Force ReINVITE?

2014-10-22 Thread Tim Nelson
- Original Message - 

 Greetings-

 Working with the T.38 gateway functionality that is sparsely
 documented [1], I'm attempting to get the following functional:

 Asterisk calling system - Asterisk system in T.38 Gateway Mode (box
 in question) - SIP Provider

 The problem is:

 -The provider is not initiating a reinvite to T.38, even though it is
 100% supported
 -Asterisk is not detecting the CNG tones from the far side of the
 call and initiating a T.38 session on that call leg (with the SIP
 provider), but *DOES* attempt to initiate a T.38 session with the
 calling Asterisk system (which rejects with SIP/488 as expected)

 So, how does one force a reinvite to T.38 on the outbound call leg in
 this scenario? I did find the same problem from another user on the
 list in the archives, but didn't find a solution contained within
 the responses [2].

 Thank you,

 --Tim

 [1] https://wiki.asterisk.org/wiki/display/AST/T.38+Fax+Gateway
 [2]
 http://lists.digium.com/pipermail/asterisk-users/2012-July/273535.html


*bump*

Any thoughts? I'm quite familiar with the T.38 functionality within Callweaver, 
and a function is provided there to do exactly what I need ( SipT38SwitchOver() 
). However, given Callweaver is ancient at this point, and better T.38 features 
such as gateway do not function, I am pressed to use Asterisk (11.13.1) with 
SpanDSP (0.0.5, latest from Github since spandsp.org is down) for this job. :)

Thanks!

--Tim

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[asterisk-users] res_fax T.38 Gateway with SpanDSP - Force ReINVITE?

2014-10-21 Thread Tim Nelson
Greetings- 

Working with the T.38 gateway functionality that is sparsely documented [1] , 
I'm attempting to get the following functional: 

Asterisk calling system - Asterisk system in T.38 Gateway Mode (box in 
question) - SIP Provider 

The problem is: 

-The provider is not initiating a reinvite to T.38, even though it is 100% 
supported 
-Asterisk is not detecting the CNG tones from the far side of the call and 
initiating a T.38 session on that call leg (with the SIP provider), but *DOES* 
attempt to initiate a T.38 session with the calling Asterisk system (which 
rejects with SIP/488 as expected) 

So, how does one force a reinvite to T.38 on the outbound call leg in this 
scenario? I did find the same problem from another user on the list in the 
archives, but didn't find a solution contained within the responses [2] . 

Thank you, 

--Tim 

[1] https://wiki.asterisk.org/wiki/display/AST/T.38+Fax+Gateway 
[2] http://lists.digium.com/pipermail/asterisk-users/2012-July/273535.html 
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Re: [asterisk-users] Polycom DND + Intercom/Paging Override?

2014-09-18 Thread Tim Nelson
- Original Message - 
 Tim,

 I THINK but I'm not sure that you can do this with the Polycom
 multicast page function. Have you attempted this yet?

 Thanks
 david

Given the odd nature of multicast paging with Polycom, I was hoping to avoid 
such a setup. My recollection is having this work previously with an older 
version of Asterisk (1.4.x?), and the same handsets. Time to check archived 
backups...

Thank you for the suggestion though, I may have to go that route.

--Tim

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[asterisk-users] Polycom DND + Intercom/Paging Override?

2014-09-16 Thread Tim Nelson
Greetings- 

As many of your are Polycom experienced, I was hoping some kind soul could 
provide direction on a specific issue. 

On a system running Asterisk 11.11.0 (and latest FreePBX), I'm finding an 
instance where, using intercom/paging functionality of FreePBX, I need to 
override an end user's 'Do Not Disturb' selection on the handset. By default, 
DND simply rejects all inbound SIP INVITEs. However, a page/intercom needs to 
be allowed through. 

Any suggestions? I've read reports this is doable using Polycom config options 
for call priorities, but I've had no such luck yet. 

Thanks! 

--Tim 
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Re: [asterisk-users] SIP OPTIONS storm?

2014-02-18 Thread Tim Nelson
- Original Message -
 On 13 Feb 2014, at 18:10, Tim Nelson tnel...@rockbochs.com wrote:
  I recently experienced an odd situation. I have an Asterisk 11.5.0
  system (Box A) with a SIP peering to another Asterisk 1.8.23.0
  system (Box B). At some point, Box A started sending over 65Mbps
  of SIP OPTIONS packets to Box A. I do have qualify=yes for the
  peer on both sides, and the qualifyfreq is not set (aka default of
  60secs).
 
 Just because Box B was receiving 65MBps doesn’t mean box A was
 sending them. I suspect it’s probably the same one repeated, due to
 some kind of network problem. Do you have a pcap so you can look for
 the ID in the packets to see if they are the same? Would be good if
 you can prove A sent them too (traffic stats from SNMP monitoring or
 something).
 

Right, but a packet capture shows the source to be box A, and the destination 
to be box B. NMS reports from the same time period confirm the traffic flows. 
I'm not guessing or stabbing in the dark, I did my homework before posting. :)

Checking the IDs across ~25 packets, all have different SIP IDs.

Any thoughts?

--Tim

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Re: [asterisk-users] SIP OPTIONS storm?

2014-02-14 Thread Tim Nelson
- Original Message - 

 SIP options message is due to check the peer registration is
 keepalive. As per my understanding it might be because of network
 flap may be wireshark trace can give you any clue.
 Regards

Correct. I understand the role and function of the OPTIONS requests. The issue 
is why was Asterisk sending out 65Mbps worth of them to one peer? I did get a 
capture of the traffic, but nothing appears to explain *why* the traffic was 
there to begin with.

--Tim

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[asterisk-users] SIP OPTIONS storm?

2014-02-13 Thread Tim Nelson
Greetings-

I recently experienced an odd situation. I have an Asterisk 11.5.0 system (Box 
A) with a SIP peering to another Asterisk 1.8.23.0 system (Box B). At some 
point, Box A started sending over 65Mbps of SIP OPTIONS packets to Box A. I do 
have qualify=yes for the peer on both sides, and the qualifyfreq is not set 
(aka default of 60secs).

Of course, logs on Box A were not set to show debug info, so there is no 
indication of a problem. Logs on Box B show no issues, only at a very specific 
start time, there are suddenly tons of:

[2014-02-13 00:12:50] DEBUG[31516] chan_sip.c: Allocating new SIP dialog for 
2a338cf5518531e31190bd4b7826d137@x.y.z.166:5060 - OPTIONS (No RTP)

I've done quite a bit of searching, but am not finding anything of consequence. 
Also, the Asterisk changelogs are not providing anything that would indicate 
this is known and fixed, at least for the 11.x branch.

Thoughts/suggestions? Thanks!

--Tim

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Re: [asterisk-users] CTI

2014-01-10 Thread Tim Nelson
- Original Message -
 http://camrivox.com/products/flexor-cti-salesforce/
 
 We've used this for a few clients.
 

How were your experiences with it? I have a customer that will want this type 
of integration in the near future, and would love to hear how installation, 
operation, and support has been.

--Tim

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[asterisk-users] Multi-Voicemail Message?

2013-09-24 Thread Tim Nelson
Greetings-

I have an odd scenario where I need to dial an extension (lets call it 555), 
the system prompts for a list of voicemail boxes, then once complete, allows 
the caller to leave a voicemail that is sent to all voicemail boxes previously 
specified.

How would you do this? Obviously calling Voicemail(), but how to get input for 
multiple extensions/voicemails, and delimit them properly for passing to 
Voicemail()?

All ideas welcome. Thanks!

--Tim

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Re: [asterisk-users] AstDB Partial Replication?

2013-09-20 Thread Tim Nelson
- Original Message -
 Is anyone aware of a way to replicate parts of the AstDB to another
 Asterisk install?
 
 For example, to export all CF entries on a FreePBX based system to
 another system running FreePBX, I might do:
 
 asterisk -rx 'database show' | grep CF
 
 This gives me a list of data, which I can rsync to another host to
 reimport using 'database put'. BUT, the problem comes in when I want
 to sync CF entries to/from both Asterisk systems. I seem to be
 having race conditions where an entry is removed on system A, but
 before that removal can sync to system B, we've already imported
 that to system A again.
 
 Does this make sense?
 
 TLDR; How do I sync AstDB entries between two hosts, in both
 directions, while maintaining data integrity?
 

Any takers?

--Tim

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[asterisk-users] AstDB Partial Replication?

2013-09-19 Thread Tim Nelson
Is anyone aware of a way to replicate parts of the AstDB to another Asterisk 
install?

For example, to export all CF entries on a FreePBX based system to another 
system running FreePBX, I might do:

asterisk -rx 'database show' | grep CF

This gives me a list of data, which I can rsync to another host to reimport 
using 'database put'. BUT, the problem comes in when I want to sync CF entries 
to/from both Asterisk systems. I seem to be having race conditions where an 
entry is removed on system A, but before that removal can sync to system B, 
we've already imported that to system A again.

Does this make sense?

TLDR; How do I sync AstDB entries between two hosts, in both directions, while 
maintaining data integrity?

Thanks

--Tim

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Re: [asterisk-users] Strange issues with newly rebooted machine

2013-08-06 Thread Tim Nelson
- Original Message -
 No, my phones aren't getting a response from the server.  I can't
 even
 get any output from the server if I do:
 
 sip show peer name load
 
 This command usually loads the peer from the db and shows me it's
 configuration.  In this case, I get nothing.
 
 I do have rtcachefriends=yes in my sip.conf.  In fact, this server
 has
 a virtually identical configuration to one that is already running.
 (I sync the configurations using unison.)
 
 I don't THINK this is a configuration issue.  Any ideas, though?
 

It sounds like Asterisk is hung in general. Next step, stop asterisk 
altogether, edit your /etc/asterisk/logger.conf to output all to a logfile:

full = notice,warning,error,debug,verbose,dtmf

Then, do a 'tail -F /var/log/asterisk/full', and startup Asterisk.

I'm guessing you'll be able to see some errors flow by, but more importantly, 
maybe the log will stop, showing you exactly what is hanging.

Good luck!

--Tim

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[asterisk-users] DAHDI - Tickless Kernel?

2013-07-25 Thread Tim Nelson
Greetings-

I'm running some USB DAHDI hardware on a system with a tickless kernel. The 
audio quality is quite poor. Could the tickless kernel be to blame? If so, when 
recompiling a kernel that is *not* tickless, is there a recommended KERNEL_HZ 
value? IIRC, older kernels used to be 1000, but newer ones are 250.

Thoughts?

--Tim

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Re: [asterisk-users] Asterisk - Soundcard - Recording?

2013-05-29 Thread Tim Nelson
- Original Message -
 On Tuesday 28 May 2013, Tim Nelson wrote:
  Greetings-
  
  I've got a curious project that I could use some input on. I'd like
  to use
  Asterisk to record some audio channels via USB 'soundcard'. When
  audio
  passes through the soundcard, Asterisk should grab that audio
  channel
  (CONSOLE?), and write it to a wav file. I'm perfectly competent
  with the
  dialplan portion of the recording, but I don't know about the
  following:
  
  -How does Asterisk know a new audio stream/source is
  beginning/ending?
  -Can I have more than one CONSOLE device
  -Is ALSA or OSS the preferred audio system with Asterisk these days
  (Asterisk 11 presumably)
  
  Any thoughts? Or, do you have any alternative ideas that would work
  better
  than using Asterisk for this?
 
 Do you need to use Asterisk for this?  What's wrong with using the
 rec
 command?
 
 $ rec -b8 -r8k -c1 file01.wav
 

That is a good suggestion, but of course I'd need to add some 'magic' for 
control of the recording at various intervals, after silences, etc.

 
 Also, please -- and don't take this too personally, because you are
 by no
 means the only guilty party; this applies to other users as well, and
 they
 know who they are -- when asking questions on this list, please try
 not to
 come across sounding furtive or evasive.  Not only is it easier to
 answer a
 question with too much information than too little, but a question
 asked with
 such an air of secrecy about it actually dissuades people from
 offering help.

It was not my intent to come across this way. To be honest, the project I'm 
working on isn't even completely fleshed out, and I too am slightly 'in the 
dark' on details. I was simply doing some preemptive investigative work into 
the software side of things.

 It looks as though you are deliberately concealing information
 because you
 don't trust us not to steal an idea for which you are about to take
 the full
 credit.  This is contrary to the very spirit of the mailing list,
 which is all
 about sharing information, and people will naturally close ranks to
 squeeze
 out that sort of behaviour.
 

Your position is understood, but incorrect in this case. And, again, there is 
no deliberate concealment, only a lack of details on my part. :/

--Tim

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Re: [asterisk-users] Asterisk - Soundcard - Recording?

2013-05-29 Thread Tim Nelson
- Original Message -
 You are still being a bit evasive but should I understand that you
 want
 to run a headless machine with open microphones that records what
 ever
 it hears?
 What do you want to do with each sound bite?
 How long does the silence have to be before you close the recording
 and
 dispose of it (save, e-mail, upload, whatever).
 
 Sounds like a security monitoring package (minus the video) should do
 the job?
 

Thanks for the info, I will have a look at those.

 A little Googleing shows up these.
 http://oreka.sourceforge.net/about/
 http://www.ubuntugeek.com/how-to-recording-internal-audio-in-ubuntu.html
 
 What else do you want it to do?

No idea at this point. I'm just doing some preemptive legwork for a project 
coming down the pipe.

--Tim

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Re: [asterisk-users] Asterisk - Soundcard - Recording?

2013-05-29 Thread Tim Nelson
- Original Message -
 
 I'll take a stab, since you said no GUI and also USB based mic.
 Raspberry Pi project?  I'm interested in this vein as well,

Nope, the RPi is not a component. BUT, a good suggestion for a small board. 
I'll keep it in mind.

 especially
 after the recent post about voice recognition.  I was thinking that
 Raspberry Pi's with mics could live around my house and all have
 dedicated always-open channels to a conference bridge in the main
 asterisk box.   I was planning on using ALSA and a USB mic on a local
 Raspberry Pi asterisk instance.

Very interesting. You could use the CONSOLE for the audio device and at the 
same time get the ability to make/take calls via Asterisk CLI or .call files.

 
 So given that we know basically what you are trying to do, the
 original
 question was OSS versus ALSA for USB mic, correct?  Has anyone had
 any
 thoughts on that?  I thought ALSA was built in to the kernel and OSS
 required some hacks.  But that is a pretty fuzzy recollection.
 

I think it depends on the kernel being used. Research is needed, but IIRC, you 
are correct, ALSA is included or at least fully supported whereas other sound 
systems are 'less than stellar'.

--Tim

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[asterisk-users] Asterisk - Soundcard - Recording?

2013-05-28 Thread Tim Nelson
Greetings-

I've got a curious project that I could use some input on. I'd like to use 
Asterisk to record some audio channels via USB 'soundcard'. When audio passes 
through the soundcard, Asterisk should grab that audio channel (CONSOLE?), and 
write it to a wav file. I'm perfectly competent with the dialplan portion of 
the recording, but I don't know about the following:

-How does Asterisk know a new audio stream/source is beginning/ending?
-Can I have more than one CONSOLE device
-Is ALSA or OSS the preferred audio system with Asterisk these days (Asterisk 
11 presumably)

Any thoughts? Or, do you have any alternative ideas that would work better than 
using Asterisk for this?

Thanks!

--Tim

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Re: [asterisk-users] Asterisk - Soundcard - Recording?

2013-05-28 Thread Tim Nelson
- Original Message -
 What are you trying to accomplish?
 
 What is the USB 'sound card' attached to?
 
 Your description is too cryptic for someone to propose a solution.
 

The target use is to record mic level audio from various devices (could be an 
omnidirectional room mike, phone handset, etc).

--Tim

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Re: [asterisk-users] Asterisk - Soundcard - Recording?

2013-05-28 Thread Tim Nelson
- Original Message -
 Sorry for the blank message. Fingers pressed send while brain was
 disenaged.
 
 Would Audacity be a better choice?
 http://wiki.audacityteam.org/wiki/Multichannel_Recording
 

It would absolutely be a better solution. However, the recording is to be 
automated on a small system with no GUI, only console/SSH access. As such, 
running a full featured audio recording/mixing application in realtime (with 
user control) is not an option. :/

--Tim

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Re: [asterisk-users] Segmentation fault after upgrading from asterisk-10.5.0 to asterisk-11.1.2

2013-01-10 Thread Tim Nelson
First thing to *ALWAYS* check is if you have any Asterisk version specific 
modules (Fax for Asterisk, G.729, etc). Ensure these are not loaded (noload in 
modules.conf, or simply move them out of the asterisk modules dir). 

Tim Nelson 
Systems/Network Support 
Rockbochs Inc. 
(218)727-4332 x105 

- Original Message -

 After upgrading from asterisk-10.5.0 to asterisk-11.1.2, I am getting
 a Segmentation fault.

 [root@localhost asterisk-11.1.2]# asterisk -vvc
 Asterisk 11.1.2, Copyright (C) 1999 - 2012 Digium, Inc. and others.
 Created by Mark Spencer marks...@digium.com
 Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty'
 for details.
 This is free software, with components licensed under the GNU General
 Public
 License version 2 and other licenses; you are welcome to redistribute
 it under
 certain conditions. Type 'core show license' for details.
 =
 == Parsing '/etc/asterisk/asterisk.conf': Found
 == Parsing '/etc/asterisk/extconfig.conf': Found
 == Parsing '/etc/asterisk/logger.conf': Found
 == Manager registered action DBGet
 == Manager registered action DBPut
 == Manager registered action DBDel
 == Manager registered action DBDelTree
 == Registered custom function 'MESSAGE'
 == Registered custom function 'MESSAGE_DATA'
 == Registered application 'MessageSend'
 == Manager registered action MessageSend
 == Manager registered action DataGet
 == Parsing '/etc/asterisk/codecs.conf': Found
 Asterisk Dynamic Loader Starting:
 == Parsing '/etc/asterisk/modules.conf': Found
 == Parsing '/etc/asterisk/dnsmgr.conf': Found
 [2013-01-10 14:20:10] ERROR[27062]: config_options.c:512
 aco_process_config: Unable to load config file 'acl.conf'
 == Parsing '/etc/asterisk/http.conf': Found
 == Manager registered action Ping
 == Manager registered action Events
 == Manager registered action Logoff
 == Manager registered action Login
 == Manager registered action Challenge
 == Manager registered action Hangup
 == Manager registered action Status
 == Manager registered action Setvar
 == Manager registered action Getvar
 == Manager registered action GetConfig
 == Manager registered action GetConfigJSON
 == Manager registered action UpdateConfig
 == Manager registered action CreateConfig
 == Manager registered action ListCategories
 == Manager registered action Redirect
 == Manager registered action Atxfer
 == Manager registered action Originate
 == Manager registered action Command
 == Manager registered action ExtensionState
 == Manager registered action PresenceState
 == Manager registered action AbsoluteTimeout
 == Manager registered action MailboxStatus
 == Manager registered action MailboxCount
 == Manager registered action ListCommands
 == Manager registered action SendText
 == Manager registered action UserEvent
 == Manager registered action WaitEvent
 == Manager registered action CoreSettings
 == Manager registered action CoreStatus
 == Manager registered action Reload
 == Manager registered action CoreShowChannels
 == Manager registered action ModuleLoad
 == Manager registered action ModuleCheck
 == Manager registered action AOCMessage
 == Manager registered action Filter
 == Registered custom function 'AMI_CLIENT'
 == Parsing '/etc/asterisk/manager.conf': Found
 == Parsing '/etc/asterisk/manager_humbug.conf': Found
 [2013-01-10 14:20:10] NOTICE[27062]: manager.c:7545 __init_manager:
 Invalid keyword displaysystemname = yes in manager.conf
 [general]
 == Parsing '/etc/asterisk/users.conf': Found
 == Parsing '/etc/asterisk/cdr.conf': Found
 [2013-01-10 14:20:10] NOTICE[27062]: cdr.c:1613 do_reload: CDR
 logging disabled, data will be lost.
 -- CEL logging disabled.
 == Parsing '/etc/asterisk/udptl.conf': Found
 [2013-01-10 14:20:10] WARNING[27062]: udptl.c:1413
 removed_options_handler: t38faxudpec in udptl.conf is no longer
 supported; use the t38pt_udptl configuration option in sip.conf
 instead.
 [2013-01-10 14:20:10] WARNING[27062]: udptl.c:1415
 removed_options_handler: t38faxmaxdatagram in udptl.conf is no
 longer supported; value is now supplied by T.38 applications.
 Asterisk PBX Core Initializing
 Registering builtin applications:
 == Registered custom function 'EXCEPTION'
 == Registered custom function 'TESTTIME'
 [Answer]
 == Registered application 'Answer'
 [BackGround]
 == Registered application 'BackGround'
 [Busy]
 == Registered application 'Busy'
 [Congestion]
 == Registered application 'Congestion'
 [ExecIfTime]
 == Registered application 'ExecIfTime'
 [Goto]
 == Registered application 'Goto'
 [GotoIf]
 == Registered application 'GotoIf'
 [GotoIfTime]
 == Registered application 'GotoIfTime'
 [ImportVar]
 == Registered application 'ImportVar'
 [Hangup]
 == Registered application 'Hangup'
 [Incomplete]
 == Registered application 'Incomplete'
 [NoOp]
 == Registered application 'NoOp'
 [Proceeding]
 == Registered application 'Proceeding'
 [Progress]
 == Registered application 'Progress

[asterisk-users] Asterisk 1.8.19.0 - [2012-12-18 19:19:51] ERROR[24485]: astobj2.c:115 INTERNAL_OBJ: user_data is NULL

2012-12-18 Thread Tim Nelson
I'm getting this error message on my Asterisk CLI, and in the logs, roughly 
every 10-20 seconds:

[2012-12-18 19:19:51] ERROR[24485]: astobj2.c:115 INTERNAL_OBJ: user_data is 
NULL

While it doesn't appear to be actually affecting anything, I'm curious to know 
what the error represents, where it's coming from, and of course, if there is a 
fix for it. All info appreciated, thanks!

--Tim

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Re: [asterisk-users] [OT] Polycom IP450 Firmware Issues

2012-12-07 Thread Tim Nelson
- Original Message -
 Tim,
 
 What version are you on? There is a specific upgrade path for pre
 3.3.
 

Yes, that was the issue. I needed to upgrade to version 3.3 first, then upgrade 
to latest 4.x was no problem. Thanks!

--Tim

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[asterisk-users] [OT] Polycom IP450 Firmware Issues

2012-12-06 Thread Tim Nelson
I have a site with Polycom handsets on all the desks, mostly IP650s, some 
IP550s, and some IP450s as well.

I need to update the firmware on the IP450s. However, the firmware simply won't 
load.

The latest firmware (4.0.3 Rev F) supports all phones at this site, and was 
downloaded from here: 
http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html

The phone pulls the firmware from the PBX via TFTP (as expected), but always 
results in 'Error: Image is not compatible with the phone'.

As a troubleshooting step, *ALL* firmware has been removed from the TFTP root, 
and *ONLY* the new firmware placed there. So, is the Polycom firmware matrix 
wrong about this phone/firmware compatibility, or am I missing something? The 
bootrom has also been upgraded to the latest without any problems.

Thoughts? My head is getting sore from banging it on my desk... :/

Tim Nelson
Systems/Network Support
Rockbochs Inc.
(218)727-4332 x105

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Re: [asterisk-users] watchdog like functions

2012-11-21 Thread Tim Nelson
- Original Message - 
 Switching to SIP is likely your best solution. IAX is buggy. Always
 has been, and I'll bet always will be.

Alright, I'll bite on this one.

Can you give any specifics about IAX being buggy, other than throwing out 
random claims? I understand it doesn't get the industry use and acceptance SIP 
has seen, but that doesn't automatically discount it's functionality correct?

If anything, I've found SIP to be more finicky, mostly due to far end NAT 
issues or general interop problems.

I guess I'm just curious about your IAX experience that would lead you to 
discount it as 'buggy'.

--Tim

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Re: [asterisk-users] watchdog like functions

2012-11-21 Thread Tim Nelson
- Original Message - 
 I wish to ask if there is way to keep IAX trunk connection up. I have
 a small server on Xen VPS but notice that my IAX trunk drops after
 some time.

 I understand there is cron job to function as sip watchdog.

 My asterisk is 11.0.1

You'll want to use 'qualify=yes' for your IAX2 peers which keeps registrations 
active by sending a 'ping' every 60 seconds (by default). Quite a bit of detail 
available here:

http://www.voip-info.org/wiki/view/Asterisk+iax+qualify

--Tim

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Re: [asterisk-users] SIP - Authenticated vs Unauthenticated Calls

2012-11-01 Thread Tim Nelson
- Original Message -
 Tim Nelson wrote:
  Greetings-
 
 Hola,
 
  I'm running into an issue as follows, in simplified form:
 
  A remote Asterisk box, when registered/peered via SIP to a central
  server, and makes a call to that central server, is *sometimes*
  authenticated and calls go through properly (via from-internal
  context), and *sometimes* is unauthenticated, and all calls are
  greeted with congestion() via the from-sip-external context. Yes,
  as you can tell, FreePBX is in play here too.
 
  Grabbing captures of a working call vs a non-working call, I'm
  seeing on the working call, the central Asterisk server is
  responding to the INVITE with a 407 Proxy Authentication Needed,
  box responds, call goes through. On the non-working calls, the
  central Asterisk server is responding with a simple 100 Trying,
  then 200 OKs the session as it throws it into from-sip-external
  assuming the box is not authenticated.
 
  So... and pardon my rambling above... why is this the case? In what
  circumstances would Asterisk respond to the same peer differently,
  seemingly at random?
 
 chan_sip can match to a peer a few different ways:
 
 1. The user portion of the From header matches a configured peer in
 sip.conf
 2. The received IP address/port matches a configured peer in sip.conf
 using insecure=very or combination thereof.
 
 It's possible that you are relying on #1 but not explicitly
 overriding
 the user portion in the calling Asterisk using fromuser. Without
 doing
 this the user portion carries caller ID number information, with can
 obviously change between calls.
 
 That's my best guess without sip set debug on output for a
 non-working
 call and the configuration.
 

Thanks Joshua-

In this case, we're using SIP registration to peer the remote systems to the 
'central system'. In option #1 above, the 'user' portion is always the CID we 
set for the outbound call, but the actual SIP user is something different like 
'site12' for example. So, it would appear #1 is not a match...

That leaves us with option #2. We're using 'qualify=yes' on both sides of the 
SIP peering. If a peer becomes unreachable (fast UDP state table timeout on a 
remote firewall for example) as seen by the central system, and an outbound 
call is made from the remote system, that would mean the call is coming from an 
unknown IP:port. Would this then make sense Asterisk would simply throw it into 
the from-sip-external context as an unknown/unauthenticated call? And of 
course, when the peer *is* registered, and a call is made, Asterisk on the 
central system allows the call as authenticated due to the source IP/port being 
known via the registration status?

--Tim

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[asterisk-users] SIP - Authenticated vs Unauthenticated Calls

2012-10-31 Thread Tim Nelson
Greetings-

I'm running into an issue as follows, in simplified form:

A remote Asterisk box, when registered/peered via SIP to a central server, and 
makes a call to that central server, is *sometimes* authenticated and calls go 
through properly (via from-internal context), and *sometimes* is 
unauthenticated, and all calls are greeted with congestion() via the 
from-sip-external context. Yes, as you can tell, FreePBX is in play here too.

Grabbing captures of a working call vs a non-working call, I'm seeing on the 
working call, the central Asterisk server is responding to the INVITE with a 
407 Proxy Authentication Needed, box responds, call goes through. On the 
non-working calls, the central Asterisk server is responding with a simple 100 
Trying, then 200 OKs the session as it throws it into from-sip-external 
assuming the box is not authenticated.

So... and pardon my rambling above... why is this the case? In what 
circumstances would Asterisk respond to the same peer differently, seemingly at 
random?

I'm happy to provide any details required, but I'm having a brain freeze on 
what would be relevant at this point.

Thanks for any pointers or ideas!

--Tim

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Re: [asterisk-users] Odd Sangoma Card Issues

2012-10-11 Thread Tim Nelson
- Original Message -
 Has anyone seen issues with recent Sangoma T-1 cards and Sangoma
 Analog cards on multiple different servers?
 
 On T-1: we get NO traffic, no interrupts, and no increase in number
 of packets and the PRI does not come up.
 
 On Analog: The ports do NOT go red when you unplug the phone line
 from FXO ports, can't dial out of the ports either.
 
 We have installed 50+ analog cards and almost as many T-1 cards and
 we never had these issues before.
 
 We have a ticket in with Sangoma but they want to blame the line or
 Asterisk.
 

We utilize Sangoma interface cards almost exclusively and have had no problems 
whatsoever including several new cards this week put into production. I have to 
assume if there were some sort of issue inherent to their hardware the various 
channels (mailing lists, forums, etc) would be filled with such issues...

Keep in mind if you're not seeing any interrupt activity you may have:

1. A problem with IRQs on your system
Check the system for ACPI/APIC/IRQ/etc issues. You may need kernel parameters 
such as acpi=off, noapic, pci=assign-busses, etc...

2. A bad Sangoma card
Their warranty is 5 years I believe, no better time than the present to request 
a new one under warranty. :)

--Tim

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Re: [asterisk-users] Call Termination Provider Madness

2012-10-03 Thread Tim Nelson
- Original Message - 
 Have a look at your /etc/asterisk/rtp.conf file. In it you specify
 the UDP portrange your asterisk will use for RTP traffic. change the
 rtpstart and rtpend to your needs and set them open in your FW. Do
 not make the range too small each active call will normally take one
 RTP channel incoming and one RTP channel outgoing.
 I have mine set to for example: rtpstart=1 and rtpend=10100. This
 should be enough for 100 simultanious calls.

2 RTP ports per session (inbound/outbound media)... that would mean 50 
simultaneous calls, no?

--Tim

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Re: [asterisk-users] Peer blocking CDR and recording?

2012-10-03 Thread Tim Nelson

- Original Message - 
 No idea? ):

How about showing your dialplan, and the log or console output from when you 
make the call? I have a hard time believing this number is special in any 
way... 

--Tim

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[asterisk-users] SIP DTMF Flash Event

2012-09-26 Thread Tim Nelson
Is there a way to have Asterisk respond appropriately when receiving a DTMF 
Flash event via SIP? I'm finding some WiFi SIP phones, specifically the 
Quickphones QA-342 want to handle transfers/3-way calls by sending a DTMF Flash 
event instead of handling it properly like every other damn VoIP phone on the 
planet...

Asterisk sees the Flash event (via the logs), but does not act upon it.

Thoughts?

--Tim

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Re: [asterisk-users] 1.4.43 lost part of dialplan

2012-09-20 Thread Tim Nelson
- Original Message -
 On Thu, 20 Sep 2012, Jerry Geis wrote:
 
  Actually I restart asterisk every day at 2AM. So something happens
  in a
  24hour window.
 
 On Thu, 20 Sep 2012, Jerry Geis wrote:
 
  THanks, actually all of my modifcations were to the extensions.conf
  file
  itself. It seems like those are the ones that got lost .
 
 Any chance you're running something like FOP that is updating your
 dialplan from a database?
 

Jumping into the thread here, didn't see the opening post...

Are you running FreePBX by any chance? It will overwrite your extensions.conf 
along with several others anytime you 'Apply Changes'. Maybe that's the case?

 Judging from 7+ years lurking on this list and never seeing anything
 like
 this, it's something weird about your install.
 

Same here, something is amiss.

--Tim

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Re: [asterisk-users] Proactive problem monitoring on SIP on Asterisk

2012-08-29 Thread Tim Nelson
- Original Message - 
 Yeah, I noted that too, but besides that it seems like it is exactly
 what I am looking for. I am especially confused that there's no hint
 like hey, buy our new product, just EOL. So let's say I am looking
 for an alternative to this. And unfortunately I have to add it's for
 private use and I therefore need a free solution, which probably
 restricts the selection ): Well, anything better than checking logs
 by hand would be already a good start :-)

Sorry for digging up a zombie thread (Jun 20th or thereabouts)...

I just stumbled upon Homer SIP Capture. It's 100% open source, and looks to 
be what you're in search of. Have a look:

http://www.sipcapture.org/

--Tim

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Re: [asterisk-users] Easy to install CDR-Viewer?

2012-08-24 Thread Tim Nelson
- Original Message - 

 A simply PHP based thing would be OK. Maybe I should look more
 specifically for that or can anyone here recommend a PHP based CDR
 viewer?
 Meanwhile I ended up building a mysql view, for private purposes it
 does the job. A real solution would still be nice, though.

Have a look here:

http://www.areski.net/areski/index.php?option=com_contenttask=viewid=22Itemid=54

This is for the old CDR stats package, which still works wonderfully well.

--Tim

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Re: [asterisk-users] Easy to install CDR-Viewer?

2012-08-23 Thread Tim Nelson
- Original Message - 
 just wondering if there is any easy to install CDR viewer? Easy
 meaning install some package (debian system) and that's it. Had some
 problems installing CDR-Stats, FreePBX also seems to be a longer
 task for setting up. Isn't there a simple (productive :p) solution?

CDR-stat is about as easy as it gets, assuming you can setup a basic LAMP 
stack, and edit a config file or two (database parameters for CDRs).

What issues are you having with that installation?

--Tim

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Re: [asterisk-users] Easy to install CDR-Viewer?

2012-08-23 Thread Tim Nelson
- Original Message -
 - Original Message -
  just wondering if there is any easy to install CDR viewer? Easy
  meaning install some package (debian system) and that's it. Had
  some
  problems installing CDR-Stats, FreePBX also seems to be a longer
  task for setting up. Isn't there a simple (productive :p) solution?
 
 CDR-stat is about as easy as it gets, assuming you can setup a basic
 LAMP stack, and edit a config file or two (database parameters for
 CDRs).
 

Caveat... I'm referring to the 'old' CDR-stats which was simple PHP based, not 
the 'new fangled' CDR-stats these young punks are using... 

:D

--Tim

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Re: [asterisk-users] Asterisk Dahdi 1.6.2.23 Iaxmodem

2012-08-01 Thread Tim Nelson
- Original Message -
 Hello Ruben,
 I belive the problem is not hylafax, is the way dahdi is configure,
 here is
 a part of the call log:
 
   -- Accepting AUTHENTICATED call from xxx.xx.xx.xx:
 requested format = ulaw,
 requested prefs = (),
 actual format = ulaw,
 host prefs = (ulaw),
 priority = mine
 -- Executing [xxx1463@fax-out:1] Dial(IAX2/503-2966,
 dahdi/g3/xxx1463) in new stack
 -- Called g3/xxx1463
 -- DAHDI/4-1 answered IAX2/503-2966
 
 As you can see above dahdi answered and IAXmodem thinks is the remote
 fax
 machine answered. That’s what I'm trying to change.
 

No, that simply means DAHDI successfully made the call out your POTS line, and 
Asterisk has 'bridged' the call between your IAXmodem peer and the DAHDI 
channel.

You could be experiencing some digit loss when dialing, causing the calls to 
*sometimes* go through or not. Try adding a 'ww' to your dialstring to allow 
the POTS line to settle before dialing:

Dial(DAHDI/g3/ww${EXTEN})

--Tim

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Re: [asterisk-users] Asterisk Dahdi 1.6.2.23 Iaxmodem

2012-08-01 Thread Tim Nelson
- Original Message -
 Thanks Tim,
 I tried your suggestion below the logs:
 
 -- Accepting AUTHENTICATED call from xxx.xx.xx.xx:
 requested format = ulaw,
 requested prefs = (),
 actual format = ulaw,
 host prefs = (ulaw),
 priority = mine
 -- Executing [xxx1463@fax-out:1] Dial(IAX2/503-7761,
 dahdi/g3/wwxxx1463) in new stack
 -- Called g3/wwxxx1463
 -- DAHDI/4-1 answered IAX2/503-7761
 -- Registered IAX2 '503' (AUTHENTICATED) at xxx.xx.xx.xx:4570
 [Aug  1 09:04:59] NOTICE[3392]: chan_iax2.c:8486 update_registry:
 Restricting registration for peer '503' to 300 seconds (requested 60)
 -- Registered IAX2 '503' (AUTHENTICATED) at xxx.xx.xx.xx:44145
 [Aug  1 09:05:03] NOTICE[3391]: chan_iax2.c:8486 update_registry:
 Restricting registration for peer '503' to 300 seconds (requested 60)
 -- Hungup 'DAHDI/4-1'
   == Spawn extension (fax-out, xxx1463, 1) exited non-zero on
 'IAX2/503-7761'
 -- Hungup 'IAX2/503-7761'
 
 
  [root@drew home]# faxstat -s
 HylaFAX scheduler on host.x.com: Running
 Modem ttyIAX0 (+1.xxx.8626): Running and idle
 
 JID  Pri S  Owner Number   Pages Dials TTS Status
 9126 S   root xxx1463   0:1   1:12   16:10 No carrier
 detected
 

Your setup looks correct. Can you connect a normal analog phone to the POTS 
line and dial that fax number directly? I just want to see if that is 
successful or not, indicating if the problem is PSTN related (need to dial 10 
digits, or 1+10 for example in the US).

The interesting thing is the result within Hylafax is 'No Carrier' which means 
the call was indeed answered, but fax was not present on the other side.

--Tim

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Re: [asterisk-users] Asterisk Dahdi 1.6.2.23 Iaxmodem

2012-08-01 Thread Tim Nelson
- Original Message -
 Yup, there is your problem.  Tell hylafax to extend the amount of
 time before it times out.
 

We're a bit off topic for the Asterisk list now, but in your Hylafax 
config.ttyIAX0 config file, add this:

ModemWaitTimeCmd:   ATS7=120

Restart Hylafax and faxgetty, then retry. That will allow 120 seconds on the 
dial before hanging up and assuming no carrier.

--Tim

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Re: [asterisk-users] Polycom Presence with Asterisk 1.8.12.0

2012-07-27 Thread Tim Nelson
- Original Message -
 On 07/26/2012 03:32 PM, Danny Nicholas wrote:
  Question 1 - I think asterisk only supports a limited set of
  statuses
 
 Asterisk does not *receive* presence updates from Polycom phones (or
 really, non-Digium phones) at all. Instead, the presence (status)
 updates you are seeing appear on your phones are the statuses that
 Asterisk itself generates based on the phones' activity.
 

Ah, I was suspecting that to be the case. Thanks for the info!

--Tim

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[asterisk-users] CAS T1 - No Ringback

2012-07-27 Thread Tim Nelson
Another mystery for the list, hopefully someone has ideas on a fix... :)

I've got an Asterisk 1.8.12.0 system connected to a CAS T1 (ESF/B8ZS, 
fractional 1-8). Outbound dialing works correctly, but while the call is in 
progress, there is no 'ringing' heard by the end user. So, on a SIP phone 
connected to this system, I dial a number, that call goes out DAHDI via the CAS 
T1, and the remote side is actually ringing (my cell phone for example), but 
the SIP phone remains silent. If I answer my cell phone, full 2-way audio is 
present.

The telco has already enabled ringback on the circuit but that has not had any 
effect on the operation. Any thoughts on how to proceed? Here are the pertinent 
parts of the debug log showing the events on the circuit when dialing:

[Jul 27 11:31:20] VERBOSE[14199] app_dial.c: -- Called DAHDI/g1/XXX
[Jul 27 11:31:20] DEBUG[14149] devicestate.c: No provider found, checking 
channel drivers for DAHDI - 1
[Jul 27 11:31:20] DEBUG[14149] devicestate.c: Changing state for DAHDI/1 - 
state 2 (In use)
[Jul 27 11:31:20] DEBUG[14149] devicestate.c: device 'DAHDI/1' state '2'
[Jul 27 11:31:20] DEBUG[14190] app_queue.c: Device 'DAHDI/1' changed to state 
'2' (In use) but we don't care because they're not a member of any queue.
[Jul 27 11:31:20] DEBUG[14190] app_queue.c: Device 'DAHDI/1' changed to state 
'2' (In use) but we don't care because they're not a member of any queue.
[Jul 27 11:31:21] DEBUG[14199] sig_analog.c: analog_exception 1
[Jul 27 11:31:21] DEBUG[14199] sig_analog.c: Exception on 19, channel 1
[Jul 27 11:31:21] DEBUG[14199] sig_analog.c: __analog_handle_event 1
[Jul 27 11:31:21] DEBUG[14199] sig_analog.c: Got event 
ANALOG_EVENT_WINKFLASH(3) on channel 1 (index 0)
[Jul 27 11:31:21] DEBUG[14199] chan_dahdi.c: Channel 1: Sending 'T355885' to 
DAHDI_DIAL.
[Jul 27 11:31:21] DEBUG[14199] sig_analog.c: Sent deferred digit string on 
channel 1: TXXXYYY
[Jul 27 11:31:21] DEBUG[14199] sig_analog.c: analog_exception 1
[Jul 27 11:31:21] DEBUG[14199] sig_analog.c: Exception on 19, channel 1
[Jul 27 11:31:21] DEBUG[14199] sig_analog.c: __analog_handle_event 1
[Jul 27 11:31:21] DEBUG[14199] sig_analog.c: Got event 
ANALOG_EVENT_HOOKCOMPLETE(9) on channel 1 (index 0)
[Jul 27 11:31:22] DEBUG[14199] sig_analog.c: analog_exception 1
[Jul 27 11:31:22] DEBUG[14199] sig_analog.c: Exception on 19, channel 1
[Jul 27 11:31:22] DEBUG[14199] sig_analog.c: __analog_handle_event 1
[Jul 27 11:31:22] DEBUG[14199] sig_analog.c: Got event 
ANALOG_EVENT_DIALCOMPLETE(6) on channel 1 (index 0)
[Jul 27 11:31:22] DEBUG[14199] chan_dahdi.c: Enabled echo cancellation on 
channel 1
[Jul 27 11:31:22] DEBUG[14199] chan_dahdi.c: Engaged echo training on channel 1
[Jul 27 11:31:22] DEBUG[14199] chan_dahdi.c: Channel 1: Sending 'wwwYw' to 
DAHDI_DIAL.
[Jul 27 11:31:24] DEBUG[14199] sig_analog.c: analog_exception 1
[Jul 27 11:31:24] DEBUG[14199] sig_analog.c: Exception on 19, channel 1
[Jul 27 11:31:24] DEBUG[14199] sig_analog.c: __analog_handle_event 1
[Jul 27 11:31:24] DEBUG[14199] sig_analog.c: Got event 
ANALOG_EVENT_DIALCOMPLETE(6) on channel 1 (index 0)
[Jul 27 11:31:24] DEBUG[14199] chan_dahdi.c: Echo cancellation already on
[Jul 27 11:31:24] DEBUG[14149] devicestate.c: No provider found, checking 
channel drivers for DAHDI - 1
[Jul 27 11:31:24] DEBUG[14149] devicestate.c: Changing state for DAHDI/1 - 
state 6 (Ringing)
[Jul 27 11:31:24] DEBUG[14149] devicestate.c: device 'DAHDI/1' state '6'

The odd part is, you can see above the dialed number was XXX, but the 
actual sequence on the trunk as performed was to dial XXXYYY, then some 
'waits', then the last digit Y. Is this normal?

--Tim

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[asterisk-users] Polycom Presence with Asterisk 1.8.12.0

2012-07-26 Thread Tim Nelson
Greetings-

I've got a handful of Polycom IP 550 handsets connected to an Asterisk 1.8.12.0 
system. Everything is running smoothly with few problems. However, I have an 
issue that maybe someone could shed light on...

Many of the phones have 'buddy watch' enabled for the other phones, basically 
Polycom's version of BLF. This works fine when watched extensions are on the 
phone, ringing, etc, as the LED lights/flashes appropriately for the status. 
However, the phones also offer various presence states such as 'Out to Lunch' 
or 'Away from Desk' etc. When a phone is set to one of these presence states, 
the other phones watching never show that status. Does that make sense? Is 
there any reason why those states would not propagate between the phones 
(through Asterisk?) ?

And, on a side note, if anyone knows how to remove the 'thistle' background 
from a Polycom phone I'd be especially delighted. It was set by a user on a 
device, and there is no option to remove it, or replace it with the blank 
background which is the default. :/

--Tim

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Re: [asterisk-users] Trixbox or FreePBX or Elastix or PBX In a Flash

2012-07-10 Thread Tim Nelson
- Original Message -
 Thanks Tim.
 
 One of the problem that I am facing is the complicated generated
 configuration for the FreePBX, is it the same thing in the Elastix?
 
 To understand this complicated generated commands, is there a
 documentation to explain this for FreePBX or Elastix?
 
 
 One of my friend told me that he installed (as I remember) FreePBX
 and there were already existed the TFTP files that the Cisco IP
 Phones is requesting (for sip or skiny) and already there were a
 TFTP server. Which module to do this?
 

FreePBX (and any other project based on it, including Trixbox, Elastix, PIAF, 
AsteriskNow, etc) stores all information in a MySQL database, then when you 
click 'apply changes' it takes all of the system config info from the database, 
and generates the Asterisk dialplan code in /etc/asterisk . This is the 
tradeoff for having a magical GUI do most of the work, and doing everything by 
hand.

You can of course make your own changes that will not be overwritten by editing 
the appropriate *_custom.conf files. For example, to add contexts and/or 
dialplan stuff, put it in extensions_custom.conf. The same applies for 
sip_custom.conf, etc...

Most of the predone projects (Elastix is my favorite at the moment) include 
some sort of endpoint manager that will generate configs for your phones. I'm 
not sure specifically on Cisco phones, other than they are a huge PITA in 
general. The system just needs a TFTP server installed, and the phones pointed 
to it (manually, or by using DHCP option 66).

--Tim

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Re: [asterisk-users] Trixbox or FreePBX or Elastix or PBX In a Flash

2012-07-10 Thread Tim Nelson
- Original Message - 

 I'm currently trying to decide on which GUI-enabled version of
 Asterisk to use for one particular installation, where we will need
 good telecommuter support. We've made it so easy for people to work
 remotely that the customer is downsizing their real estate and will
 have 90% remote workers with them rotating through the office as
 needed. So most phones in the office will be shared, and I'm looking
 for a version of Asterisk that will easily allow people to log in
 and out of a specific desk. What are your suggestions? I have very
 little experience with GUI versions of Asterisk; we use bare
 Asterisk for nearly everything.

Not to sound like a broken record or anything... but I'd say give Elastix a go. 
It is top notch in terms of release quality and features. And, being based on 
FreePBX, you can set it to 'Device and User' mode instead of the default 
extensions mode so users can 'hotdesk' between phones. 

--Tim

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Re: [asterisk-users] Can I install Asterisk normally and then installing the GUI asterisk now

2012-07-06 Thread Tim Nelson
- Original Message -
 Hello;
 
 Is it possible if I have already asterisk installed on Fedora machine
 to install the GUI asterisk now without doing a fresh installation
 using the Asterisk Now CD?
 
 Which version of the GUI that should be selected to work with the
 asterisk version? For example, if I have asterisk 1.8 then which GUI
 version to select? I am talking about compatibility.
 
 Can I say that Freepbx is Asterisk + Asterisk Now?
 

You could, but it would be wrong. :)

AsteriskNow is Asterisk+FreePBX in a nutshell. Of course there is better 
package management (RPM repos from Digium vs source installs or building your 
own packages), etc.

--Tim

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Re: [asterisk-users] DAHDI DTMF problem?

2012-07-06 Thread Tim Nelson
- Original Message -
 
 It has a Digium Wildcard TE122
 

If it has an onboard echo canceler, try disabling it and retrying. Just a shot 
in the dark, going from my experience with other cards and same symptoms. If 
the card is new(ish) I would think Digium could provide support to you for 
determining the DTMF problems.

--Tim

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Re: [asterisk-users] Can I install Asterisk normally and then installing the GUI

2012-07-06 Thread Tim Nelson
- Original Message -
 OK, is there asterisk-gui that differs that freepbx? Or Freepbx is a
 GUI for asterisk?
 
 In other words, if I have asterisk and I need to add for it a GUI, is
 there asterisk-gui which is differs than freepbx or it is the same?
 

There have been a handful of other GUIs around, but none have the market share, 
support, or feature-set of FreePBX. It is pretty much the defacto standard.

If you're feeling adventurous, give asterisk-gui a try. Last I checked, the 
latest code was available from Digium SVN and 'worked better' than from the 
tar.gz on downloads.digium.com. But again, that was some time ago, YMMV...

--Tim

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Re: [asterisk-users] Trixbox or FreePBX?

2012-07-06 Thread Tim Nelson
- Original Message -
 Hi All;
 
 Based on what I have to use Trixbox or FreePBX?
 
 Can someone advise?

Trixbox includes FreePBX as it's GUI. However, keep in mind it is a 
bastardized, forked version of FreePBX that has seen nary any new development 
or innovation in some time. At this point, for a standard PBX installation, my 
recommendations would be (in this order):

1. Elastix
3. AsteriskNOW
2. PBX In a Flash

--Tim

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Re: [asterisk-users] Trixbox or FreePBX?

2012-07-06 Thread Tim Nelson
- Original Message -
 Hi Tim,
 How about AsteriskNow?
 
 Thanks and BR,
 Anam
 
 On 7/7/12, Tim Nelson tnel...@rockbochs.com wrote:
  - Original Message -
  Hi All;
 
  Based on what I have to use Trixbox or FreePBX?
 
  Can someone advise?
 
  Trixbox includes FreePBX as it's GUI. However, keep in mind it is a
  bastardized, forked version of FreePBX that has seen nary any new
  development or innovation in some time. At this point, for a
  standard PBX
  installation, my recommendations would be (in this order):
 
  1. Elastix
  3. AsteriskNOW
  2. PBX In a Flash
 

Did you read #2 above? Erm, wait, #3 I guess? The list is in proper order but 
apparently my ability to make a numbered list is somewhat lacking today. :)

--Tim

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Re: [asterisk-users] sip and extensions

2012-07-05 Thread Tim Nelson
- Original Message - 

 I am new. Here is the code that I am playing with on CentOS 6.x

 register = 5552530146:funnytiger...@sip3.voipvoip.com

 [outgoing]
 username=5552530146
 type=peer
 qualify=yes
 secret=funnytiger123
 nat=auto
 insecure=very
 host=69.90.209.57
 fromuser=5552530146
 fromdomain=69.90.209.57
 dtmfmode=rfc2833
 allow=g729
 allow=ilbc
 allow=ulaw
 allow=alaw
 disallow=all
 srvlookup=no

 [incoming]
 username=5552530146
 type=user
 secret=funnytiger123
 nat=auto
 insecure=very
 host=69.90.209.57
 fromdomain=69.90.209.57
 dtmfmode=rfc2833
 context=incoming
 allow=g729
 allow=ulaw
 allow=alaw
 allow=ilbc
 disallow=all
 srvlookup=no


*PLEASE* if that is your real username/password with your VoIP provider change 
it immediately. Just FYI, you've broadcast it to (tens or hundreds of) 
thousands of list readers. I have to believe some are of the nefarious type 
that would love to use your account for free calling at your expense. :/

--Tim

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Re: [asterisk-users] PRI trunk between Asterisk servers does not work.

2012-06-29 Thread Tim Nelson
- Original Message -
 
 Curiously enough, I can't do that at all on Voip3. Not span 3 of
 course, because only span 1 should exist, but I can't execute pri
 show spans either.
 

DING DING DING... we may have a winner. Do you have PRI support on that box, 
meaning, did you also compile libpri before compiling Asterisk?

How about watching your Asterisk log files during Asterisk startup to see any 
output of when chan_dahdi.conf loads? (tail -F /var/log/asterisk/full)

--Tim

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Re: [asterisk-users] PRI trunk between Asterisk servers does not work.

2012-06-29 Thread Tim Nelson
- Original Message -
 Quoting Tim Nelson tnel...@rockbochs.com:
 
  - Original Message -
 
  Curiously enough, I can't do that at all on Voip3. Not span 3 of
  course, because only span 1 should exist, but I can't execute pri
  show spans either.
 
 
  DING DING DING... we may have a winner. Do you have PRI support on
  that box, meaning, did you also compile libpri before compiling
  Asterisk?
 
  How about watching your Asterisk log files during Asterisk startup
  to see any output of when chan_dahdi.conf loads? (tail -F
  /var/log/asterisk/full)
 
 
 Excellent!
 
 Funny thing about that. Our original plan was to use a SIP trunk
 until
 we discovered that faxes don't work worth a damn that way. Ergo, I
 didn't compile libpri first.
 

Yep, that'd cause what you're seeing. Glad we could help. :)

--Tim

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Re: [asterisk-users] .lock file issue

2012-06-28 Thread Tim Nelson
- Original Message - 

 I'm currently running Asterisk 10.5.1, compiled from source, and just
 had someone call saying they couldn't get their voice mail. Looking
 into the user's voice mail folder, I saw a .lock file.

 Removing this file, enabled them to get voice mail.

 Is anybody else seeing this? The system is a new install and has only
 been running for a week with very little traffic (8 person office).

This was quite common in some old releases, at least for me. At one point I 
wrote a quick script that ran via cron to remove those lock files once per 
minute.

If this isn't a new bug, it could also be a full filesystem, or maybe the 
system lost power during an event where a lock was created but not removed?

--Tim

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Re: [asterisk-users] Digium IP Phones D40

2012-06-25 Thread Tim Nelson
- Original Message - 
 We have the ringer volume issue with some customer environments as
 well. We use Grandstream phones in a lot of installs so we just
 upload a custom ringtone with the db pushed up on it a bit.
 We are testing the Digium phones and have concerns if we will be able
 to use them for the high noise env customers. Polycom phones do have
 the same ring volume issue for these customers.
 No issues in general office env.


For everyone complaining about the Polycom's lack of volume, are you simply 
hitting the volume buttons, or are you also aware of the myriad of adjustments 
available in the Polycom XML provisioning configs? We have a local educational 
customer that experienced volume problems with Polycom due to noisy classroom 
environments, and with a few tweaks to volume and gain in the XML configs 
pushed via TFTP, the phones were ear-splittingly loud, both ringers and 
handset.

--Tim

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Re: [asterisk-users] Proactive problem monitoring on SIP on Asterisk

2012-06-20 Thread Tim Nelson
- Original Message - 

 Hello,

 1) I am wondering what is the best practice to monitor if there are
 or were problems with SIP calls on my Asterisk box. E.g. how about a
 software that extracts all calls from the /var/log/asterisk/full (I
 have permanently enabled verbose 10 and sip debug) log and tells me
 on which of them were problems? Checking the logs manually is very
 hard, but as SIP is a standardized protocoll, there should be tools
 doing that for you? As an example, a person calling me recently got
 a 488 Not acceptable error as reply from my Asterisk box. Nothing
 came through to my SIP phone, so I didn't know anything about the
 call or the problems (which were on his phone btw). I would like to
 be informed about such cases, know that there was a call to my
 Asterisk box that made problems.

 2) How about monitoring speech quality? E.g. sometimes it seems like
 a packet is missing (I then have a short pause during the call), how
 to monitor such things and create statistics out of this data?

 So basically I want to monitor my Asterisk installation proactively
 for reliability/problems and (speech) quality.


Have a look at VQmonitor:

http://www.manageengine.com/products/vqmanager/

It works very well.

--Tim

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Re: [asterisk-users] Proactive problem monitoring on SIP on Asterisk

2012-06-20 Thread Tim Nelson
- Original Message -
 - Original Message -
 
  Hello,
 
  1) I am wondering what is the best practice to monitor if there are
  or were problems with SIP calls on my Asterisk box. E.g. how about
  a
  software that extracts all calls from the /var/log/asterisk/full (I
  have permanently enabled verbose 10 and sip debug) log and tells me
  on which of them were problems? Checking the logs manually is very
  hard, but as SIP is a standardized protocoll, there should be tools
  doing that for you? As an example, a person calling me recently got
  a 488 Not acceptable error as reply from my Asterisk box. Nothing
  came through to my SIP phone, so I didn't know anything about the
  call or the problems (which were on his phone btw). I would like to
  be informed about such cases, know that there was a call to my
  Asterisk box that made problems.
 
  2) How about monitoring speech quality? E.g. sometimes it seems
  like
  a packet is missing (I then have a short pause during the call),
  how
  to monitor such things and create statistics out of this data?
 
  So basically I want to monitor my Asterisk installation proactively
  for reliability/problems and (speech) quality.
 
 
 Have a look at VQmonitor:
 
 http://www.manageengine.com/products/vqmanager/
 
 It works very well.
 

...it worked well when you could buy it. Apparently it is EOL now [1]. Sorry 
for the noise. These aren't the droids you're looking for.

--Tim

[1] http://www.manageengine.com/products/vqmanager/eol.html

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Re: [asterisk-users] SCCP Questions

2012-06-14 Thread Tim Nelson
Greetings Ron-

Just wanted to give you a heads up about an alternative SCCP channel driver 
available for Asterisk. Please see here:

http://freecode.com/projects/chan-sccp-b

I have no experience with it (nor SCCP in general) but just wanted to give you 
an option in the event the included SCCP driver does not give you satisfactory 
results.

--Tim

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Re: [asterisk-users] Fax over IP?

2012-06-04 Thread Tim Nelson
- Original Message - 

 Hi Tim,

 I'm using Asterisk 10 and on Cisco GW the protocol is set for FAX is
 T.38 and when I try to send the fax from a fax machine i.e. HP 3180,
 I'm getting some warnings as listed below;

 -- Executing [4112345678@default:1] Goto(SIP/192.168.1.69-0005,
 fax-detect,fax,1) in new stack
 -- Goto (fax-detect,fax,1)
 -- Executing [fax@fax-detect:1] NoOp(SIP/192.168.1.69-0005,
  FAX DETECTED ) in new stack
 -- Executing [fax@fax-detect:2] Goto(SIP/192.168.1.69-0005,
 fax-receive,receive,1) in new stack
 -- Goto (fax-receive,receive,1)
 -- Executing [receive@fax-receive:1]
 NoOp(SIP/192.168.1.69-0005,  FAX RECEIVE ) in new
 stack
 -- Executing [receive@fax-receive:2] Set(SIP/192.168.1.69-0005,
 GLOBAL(FAXCOUNT)=5) in new stack
 == Setting global variable 'FAXCOUNT' to '5'
 -- Executing [receive@fax-receive:3] Set(SIP/192.168.1.69-0005,
 FAXCOUNT=5) in new stack
 -- Executing [receive@fax-receive:4] Set(SIP/192.168.1.69-0005,
 FAXFILE=fax-5-rx.tif) in new stack
 -- Executing [receive@fax-receive:5] Set(SIP/192.168.1.69-0005,
 GLOBAL(LASTFAXCALLERNUM)=6461234567) in new stack
 == Setting global variable 'LASTFAXCALLERNUM' to '6461234567'
 -- Executing [receive@fax-receive:6] Set(SIP/192.168.1.69-0005,
 GLOBAL(LASTFAXCALLERNAME)=) in new stack
 == Setting global variable 'LASTFAXCALLERNAME' to ''
 -- Executing [receive@fax-receive:7]
 NoOp(SIP/192.168.1.69-0005,  SETTING FAXOPT ) in new
 stack
 -- Executing [receive@fax-receive:8] Set(SIP/192.168.1.69-0005,
 FAXOPT(ecm)=yes) in new stack
 -- Executing [receive@fax-receive:9] Set(SIP/192.168.1.69-0005,
 FAXOPT(headerinfo)=MY FAXBACK RX) in new stack
 -- Executing [receive@fax-receive:10]
 Set(SIP/192.168.1.69-0005,
 FAXOPT(localstationid)=1234567890) in new stack
 -- Executing [receive@fax-receive:11]
 Set(SIP/192.168.1.69-0005, FAXOPT(maxrate)=14400) in new
 stack
 -- Executing [receive@fax-receive:12]
 Set(SIP/192.168.1.69-0005, FAXOPT(minrate)=2400) in new
 stack
 -- Executing [receive@fax-receive:13]
 NoOp(SIP/192.168.1.69-0005, FAXOPT(ecm) : yes) in new stack
 -- Executing [receive@fax-receive:14]
 NoOp(SIP/192.168.1.69-0005, FAXOPT(headerinfo) : MY FAXBACK
 RX) in new stack
 -- Executing [receive@fax-receive:15]
 NoOp(SIP/192.168.1.69-0005, FAXOPT(localstationid) :
 1234567890) in new stack
 -- Executing [receive@fax-receive:16]
 NoOp(SIP/192.168.1.69-0005, FAXOPT(maxrate) : 14400) in new
 stack
 -- Executing [receive@fax-receive:17]
 NoOp(SIP/192.168.1.69-0005, FAXOPT(minrate) : 2400) in new
 stack
 -- Executing [receive@fax-receive:18]
 NoOp(SIP/192.168.1.69-0005,  RECEIVING FAX : fax-5-rx.tif
 ) in new stack
 -- Executing [receive@fax-receive:19]
 ReceiveFAX(SIP/192.168.1.69-0005,
 /var/spool/asterisk/fax/fax-5-rx.tif) in new stack
 -- Channel 'SIP/192.168.1.69-0005' receiving FAX
 '/var/spool/asterisk/fax/fax-5-rx.tif'
 == Using UDPTL CoS mark 5
 [Jun 4 12:35:02] NOTICE[10371]: chan_sip.c:7577 sip_read: FAX CNG
 detected but no fax extension
 [Jun 4 12:35:02] WARNING[10072]: res_fax.c:1666 receivefax_t38_init:
 channel 'SIP/192.168.1.69-0005' refused to negotiate T.38
 [Jun 4 12:35:02] WARNING[10072]: res_fax.c:1687 receivefax_t38_init:
 Audio FAX not allowed on channel 'SIP/192.168.1.69-0005' and
 T.38 negotiation failed; aborting.
 [Jun 4 12:35:02] ERROR[10072]: res_fax.c:1891 receivefax_exec: error
 initializing channel 'SIP/192.168.1.69-0005' in T.38 mode
 == Spawn extension (fax-receive, receive, 19) exited non-zero on
 'SIP/192.168.1.69-0005'

 In my sip.conf global configuration I enabled 'fax detect' and
 't38pt_udptl' and added Cisco VGW peer;

 [CiscoVGW-10.70.X.X]
 host=10.70.X.X
 type=friend
 disallow=all
 allow=ulaw
 allow=alaw
 nat=yes
 insecure=port,invite
 context=fax-call
 canreinvite=no
 qualify=yes
 dtmfmode=inband


T.38 failed to negotiate. That means either your Asterisk side, or your Cisco 
side are not playing nicely together. A packet capture of the call setup would 
be helpful to determine which side is having the issues.

--Tim

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Re: [asterisk-users] Fax over IP?

2012-06-04 Thread Tim Nelson
- Original Message - 

 Hi Tim,

 ...

 While the fax machine starts to send the fax after a while it gives
 the message, 'Fax failed' with error code: '388'. Is it the end
 point fax machine issue or else? Please assist me out to resolve
 this issue at earliest.

Please do not email me directly. I've already responded on list, despite 
wanting to let this sit for a few days in response to you asking for support 
'at earliest'... The Asterisk support list has no SLA, only governed by the 
time and willingness of the members to participate. Thanks.

--Tim

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Re: [asterisk-users] Sangoma D100 Transcoder Asterisk 1.6

2012-06-04 Thread Tim Nelson
- Original Message - 
 I have installed and configures this card in asterisk 1.6. When
 trying to load the module codec_sangoma.so I see the following in
 the asterisk log.

 [2012-06-04 15:50:31] WARNING[18168] loader.c: Error loading module
 'codec_sangoma.so': /usr/lib/asterisk/modules/codec_sangoma.so:
 undefined symbol: ast_config_load
 [2012-06-04 15:50:31] WARNING[18168] loader.c: Module
 'codec_sangoma.so' could not be loaded.

 Has anyone had a similar issue with this card or have any idea what
 the undefined symbol: ast_config_load might mean to figure out what
 direction to head for further debugging?

It looks like maybe Wanpipe was not compiled against the same version of 
Asterisk/DAHDI you're running. That would be the first thing to check. Next 
stop, Sangoma support. They are fantastic, and support is free.

--Tim

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Re: [asterisk-users] Fax over IP ?

2012-06-01 Thread Tim Nelson
- Original Message - 
 Hi all,
 Couple of things I would like ask, does Asterisk provides free
 license for FoIP (for 1 channel) or need to purchase it? Couple of
 years back, I was able to send and receive the fax using Digium T1
 card, in term of FoIP how can I able to receive fax from traditional
 telephone lines / T1 lines? As far my understanding, the
 functionality for FoIP is to send fax to email or receive fax from
 email i.e. using T.38 protocol.
 The thing I would like to know how I can implement this solution i.e.
 receiving fax via IP? Correct me if I'm wrong, while receiving fax
 from traditional telephone lines will the topology looks like as
 listed below;
 PSTN Lines -- Asterisk (mounted a T1/ analog card) -- IP --
 Asterisk (receive Fax over IP)
 or else?

FoIP typically means the fax session traverses an IP link at some point, most 
commonly at the 'last mile'. What happens to the fax after that is up to your 
requirements. The faxes can be emailed out, stored in a web application, 
printed to a printer, etc. The possibilities are endless.

Asterisk does have a few options for faxing. Those are most notably:

1. Fax for Asterisk - Free license available for 1 channel, or paid licenses 
for 2+ channels
2. app_fax (I think this is the current module name) - Free fax module for 
Asterisk, no channel limit, based on SpanDSP
3. Hylafax+ and IAXmodem - Most complicated method of fax setup, but most 
robust and reliable (in my testing). Would require use of Asterisk 10 with T.38 
gateway functionality for proper fax reception.

Just keep in mind raw fax audio over VoIP is a bad idea, see here: 
http://www.soft-switch.org/foip.html

If you can provide some additional details on what you're planning to do, we 
can give more info.

--Tim

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Re: [asterisk-users] Fax Server for Asterisk

2012-06-01 Thread Tim Nelson
- Original Message - 
 Hi Tim,
 Unfortunately i can't reproduce the scenario because it was a long
 time ago. But it would be nice to hear from you, what things can be
 verified within fax and Asterisk? Any TIP on wireshark monitoring?

Within Asterisk, the debug logs can be helpful for routing/connectivity 
diagnostics. With Hylafax, all of your details will be found in the session 
logs in /var/spool/hylafax/log. Here you can see each session's interaction 
with the remote fax device. It is an art deciphering the various protocols, but 
the folks on the Hylafax lists are incredibly helpful until you've learned the 
magic of understanding the logs directly. :)

--Tim

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Re: [asterisk-users] Fax over IP?

2012-06-01 Thread Tim Nelson
- Original Message - 
 Hi Tim,

 Thanks for your response. Here is my topology as listing down below;

 PSTN Line -- Cisco Voice GW -- IP Cloud -- Asterisk

 Will Asterisk able to receive the fax (as in topology above) using
 its' fax module? In sip.conf I enabled fax detection and T.38.
 Actually I don't want
 to use Hylafax + iaxmodem as per requirement.

If your Cisco voice gateway can deliver the calls using T.38, that should give 
you decent reliability. You'll want to us Asterisk 10 which has the best T.38 
support at this point (compared to older releases). The receiving side of the 
equation then becomes whether to use Fax for Asterisk (commercial, 1 free 
channel, 2+ paid), or the included SpanDSP based fax module.

--Tim

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Re: [asterisk-users] Fax Server for Asterisk

2012-05-30 Thread Tim Nelson
- Original Message - 
 I've used Asterisk 1.4.22 with hylafax and iaxmodem and it wasn't
 reliable at all; sometimes the fax reach the destination, sometimes
 not, and even worse, asterisk got froozen...(here using analog lines
 over Sangoma B600 and Digium TDM400P, same behavior with both.
 Other history with same asterisk version but E1 lines, it was
 PERFECT. That's why i ask for analog lines, since not all customers
 has E1.
 Any recommendation/restriction when using hylafax + Asterisk +
 iaxmodem ?
 BR

If Asterisk was freezing up, that would seem to indicate a problem with 
Asterisk, not the Hylafax/IAXmodem components. Of course, details would be 
needed to determine why that was the case.

Regardless, without lockups of Asterisk, reliability of fax is very dependent 
on timing and audio quality. Again, details would be needed to further 
investigate why you had high failure metrics(specifically your fax session logs 
from /var/spool/hylafax/log).

In general, Hylafax+[1] and IAXmodem is the most rock solid stable fax solution 
available, as long as you can get past the initial learning curve. There is a 
reason why IAXmodem has not had a release in forever as the 1.2.0 release is 
rock solid stable. Hylafax+ continues to be developed with regular releases, 
the feature set and functionality are second to none with hooks for almost any 
imaginable configuration, and the support via the mailing lists or available 
contractors can't be beat.

/soapbox

If you have specifics about your problems with Hylafax and IAXmodem, I'd love 
to hear about them to help diagnose, if it is postmortem.

--Tim

[1] There *IS* a difference between Hylafax (hylafax.org) and Hylafax+ 
(hylafax.sourceforge.net). Please see here: 
http://hylafax.sourceforge.net/about.php

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Re: [asterisk-users] Fax Server for Asterisk

2012-05-29 Thread Tim Nelson
- Original Message - 
 On Tue, May 29, 2012 at 3:10 AM, Danny Dias  ing.diasda...@gmail.com
  wrote:
  Hello,
 
  For those customers with only analog lines, who ask for fax2email
  and
  email2fax, whats the most reliable solution available and tested
  with Asterisk?
 
  Thanks
 
 I've been real happy with using HylaFax+ and Iaxmodem
 implementations.

+1 for this recommendation. Integrated approaches such as app_fax/res_fax may 
be 'easier', but you'll never the amount of customization, tunability, and 
control available with IAXmodem and Hylafax+.

--Tim

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Re: [asterisk-users] Detecting Fax Tones over IAX2

2012-05-24 Thread Tim Nelson
- Original Message -
 On 05/23/2012 08:41 PM, Cody Harris wrote:
  Hello All,
  I use IAX2 as the incoming connection from my DID provider.  For
  whatever reason, this works best for me, SIP connections lag very
  frequently and only have about a 50% success rate for incoming
  calls
  (they get dropped mysteriously).
 
  I'm trying to implement a fax/voice switch.  I have faxdetect=both
  in my
  sip.conf, and when I use sip, it works well.  However, from what I
  can
  tell, there's no such option for IAX2 connections.
 
  Any ideas on what I can do here, or am I out of luck?
 
 It's quite hard to provide suggestions since we don't know what
 version
 of Asterisk you are using. However, in Asterisk 10, there is a
 channel-agnostic FAX detection function that can be applied to any
 channel type, so at a minimum that is one way to solve your problem.
 

BUT, even if fax is detected on an IAX2 channel, the only reason would be to 
change dialplan logic accordingly correct? There is no T.38 equivalent within 
IAX2, which means the OP will be handling faxes over a clear VoIP channel. The 
information here is of utmost relevance:

http://hylafax.sourceforge.net/docs/fax-over-voip.pdf

--Tim

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Re: [asterisk-users] how to set iaxmodem receiving speed

2012-05-17 Thread Tim Nelson
- Original Message -
 Hi Steve,
 
 you are telling me there is no way to set a particular speed on my
 iaxmodem in order to force the sender speed?
 I have some problems with a customer who gets malformed faxes even if
 no
 error occurs. Since I cannot tell the sender to lower its fax speed,
 my
 idea is to force my iaxmodem to a lower fixed speed so the sender is
 oblidged to negotiate at that speed (or lower, of course) without the
 customer could realize it, at least at first. :)
 There is no ATA in the middle (I'm using it for my tests but my
 customer
 does not have any), all faxes are received thru a primary channel to
 a
 bunch of iaxmodems. Sometimes some faxes are corrupted, that's why I
 thought to lower the speed. I could try to disable ECM but that's
 even
 harder to do (found nothing on internet).
 

You're getting corrupted fax data and want to solve that problem by *disabling* 
ECM? That seems counter-intuitive to me...

How are your fax calls coming into your system 
(PSTN-???-Asterisk-IAXmodem-Hylafax)? If you have VoIP somewhere in the 
call path, you'll likely keep bashing your head on the table trying to fix 
problems that will never go away. Also, don't be afraid to recognize sometimes 
your side (as the receiver) is working perfectly well, and sometimes there just 
isn't anything you can do about senders on bad lines/sending over VoIP/etc. The 
quality of a fax session is only as good as the weakest link contained within 
that session, including the call path from sender to receiver.

--Tim

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Re: [asterisk-users] how to set iaxmodem receiving speed

2012-05-17 Thread Tim Nelson
- Original Message -
 Hi guys, thanks for answers.
 
 That could seem counter-intuitive but it is not. Not to mention the
 fact
 that information technology is not science, 

Huh? It is indeed very much a science. You have known established facts, 
processes, concepts, methods for testing and implementing those elements.

 the solution to broken faxes
 is to lower down speed. This works even with normal telco lines even

*Sometimes* lowering speeds can help get faxes through, but you're missing the 
big picture. Fax is sensitive to latency, jitter, timing, interference, audio 
clipping, etc. Simply lowering your speed will not magically make all of those 
issues go away. You need to be looking at finding a solution to the root cause 
of the problem, not throwing some odd ideas at the symptoms.

 if
 you DO NOT have a pbx (telco technicians even say not to make faxes
 pass
 thru your PBX). I could ask my customer's telco to lower the speed
 down

How would the telco lower the speed of your customer's fax gear? Unless they 
have direct control of it, or are providing some sort of T.38-T.30 service, 
the only way I can think of is they would have to introduce a problem on the 
line that would force the fax sender/receiver to force a lower speed during 
normal negotiation. Someone please correct me if I'm wrong?

 but it depends on the guy working at the call-center...sometime you
 talk
 to dummy people who ARE sure it is impossible. But it is not. So, I
 do
 not want to spend days to convince people working at that telco
 call-center that what I'm asking is feasible and I do not want to
 tell
 my customer to tell their customer to lower their faxes speed (before
 installing our PBX they were able to send perfect faxes so, why
 should
 they?).

Again, your PBX/equipment/whatever can be 100% the best, most reliable system 
ever to be installed. BUT, if you have senders that are on poor lines, running 
over VoIP, or have a multitude of other issues, the problem lies with them. 
There is not much you can do to solve this.

 
 My idea was to tell iaxmodem not to accept fast speed rates so the
 fax
 machine on the other side should be forced to negotiate a slower
 speed
 as if my customer fax weren't virtual as iaxmodem is but a real one.
 
 I suspect that the problem is about the primary lines because I
 tested
 iaxmodem many times on my LAN and it is (surprisingly :) ) working
 fine

Yes, performance *can* be good on an unloaded LAN. But again, it is fax over 
VoIP which means tomorrow it may not work because Jim Bob over in accounting is 
updating Windows, watching Youtube, downloading some music via Bittorrent, and 
backing up his machine to the fileserver. Point being, network performance is 
100% responsible for your local IAXmodem experience over the LAN. :)

 (10 good received faxes out of 10 sent!!!) but, as you may know,
 talking
 to telco technician is a nightmarethey always say problems are
 always on the PBX side... :(

I'm sure that is standard procedure. If you were in their shoes, would you want 
to deal with every possible PBX issue that comes around? I'm not saying it's 
right, just that's the way it is. 

 
 Moreover, after sending a fax, the fax machine beeps correctly as the
 fax was correctly sent without corruption. :o

No, the fax machine beeps to say the fax was *SENT*. Whether or not there was 
any corruption is entirely up to the sender/receiver to determine, typically 
with copy quality checking or ECM.

 
 I hope I have made my point but I'll try do dig deeper inside the
 problem as you suggested me.
 

A point was indeed made.

--Tim

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Re: [asterisk-users] how to set iaxmodem receiving speed

2012-05-17 Thread Tim Nelson
- Original Message -
 On 05/17/2012 07:53 AM, Andrew Furey wrote:
  we use ActiveFax for sending (interfaced from an ERP package) and
  often get Comm Error 283 and incomplete faxes. If it's just making
  a
  bad situation worse, how is it that our solution of turning off ECM
  mode fixes it 98% of the time? I'm curious.
 
 Because apparently the ECM protocol in ActiveFax is broken.
 
 If disabling a feature that is designed to *improve* fax reliability
 and
 performance actually does the opposite, then there's no other
 explanation than to conclude that the implementation of that feature
 is
 broken in the product you're using.
 

I was about to write a response to this, you nailed it on the head. :)

--Tim

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Re: [asterisk-users] OT - Incoming fax cuts ADSL line

2012-05-16 Thread Tim Nelson
- Original Message -
 Hi,
 
 I'm facing a strange situation.
 Though it's not directly related to Asterisk, I do think it is
 interesting to this mailing list.
 
 
 The setup is a single line which is split between an ADSL
 modem/routeur and a fax machine (Asterisk was removed from the
 equation).
 
 Any time the fax machine rings (incoming fax), the ADSL service is
 troubled to the VPN users are disconnected.
 It can be reproduced at will.
 
 I've changed the ADSL filter twice (a different unit, then a
 different
 model) without any visible change.
 What could explain this ?
 

I've experienced this quite a few times, and after working with a local telco, 
it has become policy to not place ADSL on lines where fax is going to be used. 
I'm unsure of the exact technical reasons behind this other than 'the fax 
signals/frequencies interfere with the ADSL signalling/frequencies used on the 
circuit'. It sounds like you might want to separate your fax/ADSL lines.

--Tim

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Re: [asterisk-users] looking for solid state like PC suitable for Asterisk

2012-05-10 Thread Tim Nelson
Bart Coninckx wrote:
 Hi all,

 for smaller (or maybe even bigger) sites I'm looking for a smaller,
 appliance-type like PC, preferably solid state and fanless PC.
 Since it's only going to run Asterisk for a couple of extensions I
 don't think CPU and RAM need to be maxed out.

 Does anyone have inspiration/experience for/about such a model?


Have a look at the Blackbochs SBC***. It is small, low power, plenty of storage 
options, built in analog telephony ports, etc:

http://www.rockbochs.com/products/blackbochs-sbc

--Tim

***Yes, I'm affiliated with the product/company, but it is on topic for this 
discussion. My apologies if this offends anyone.

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Re: [asterisk-users] looking for solid state like PC suitable for Asterisk

2012-05-10 Thread Tim Nelson
- Original Message -
 On Thursday 10 May 2012, Bart Coninckx wrote:
  I'm looking for a smaller,
  appliance-type like PC, preferably solid state and fanless PC.
  Since it's only going to run Asterisk for a couple of extensions I
  don't
  think CPU and RAM need to be maxed out.
 
  Does anyone have inspiration/experience for/about such a model?
 
 Raspberry Pi would be the obvious choice, surely?
 

The hype around the Raspberry Pi is enormous. I would not consider it a real 
option for production voice until it's had a chance to mature and be available 
for some time to iron out the bugs, both hardware and software related.

My $0.02 USD.

--Tim

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Re: [asterisk-users] looking for solid state like PC suitable for Asterisk

2012-05-10 Thread Tim Nelson
- Original Message -
 Tim,
 
 looked at these briefly, they all seemed pre-installed, correct? Is
 reinstallation with, let's say, CentOS possible?
 
 thx,
 
 BC
 

The units *can* come preinstalled with our PBX flavor (Debian, Asterisk, 
FreePBX), or they can be sent bare and you can install your OS/platform of 
choice. CentOS specifically does not run on the board as the upstream vendor 
does not support i586 arch any longer (since Centos 5.x series IIRC). We've 
done some work trying to patch the installer and use custom kernels to get 
around this, but were unsuccessful.

--Tim

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Re: [asterisk-users] looking for solid state like PC suitable for Asterisk

2012-05-10 Thread Tim Nelson
- Original Message -
 On 05/10/2012 03:49 AM, Bart Coninckx wrote:
  Hi all,
 
  for smaller (or maybe even bigger) sites I'm looking for a smaller,
  appliance-type like PC, preferably solid state and fanless PC.
  Since it's only going to run Asterisk for a couple of extensions I
  don't
  think CPU and RAM need to be maxed out.
 
 Just a small comment here... I really find it quite humorous that
 people
 use 'solid state' to mean 'no moving parts'. All of the parts of my
 computers that move are still composed of solid materials, and the
 electrical currents involved in them still move through solid
 materials :-)
 

I think most users are just trying to be specific about not wanting any 
computer equipment where tubes[1] are in use.

:D

--Tim (...who still uses and loves his tube audio gear...)

[1] http://en.wikipedia.org/wiki/Vacuum_tube

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Re: [asterisk-users] looking for solid state like PC suitable for Asterisk

2012-05-10 Thread Tim Nelson
- Original Message -
 On 05/10/12 18:38, Kevin P. Fleming wrote:
  On 05/10/2012 03:49 AM, Bart Coninckx wrote:
  Hi all,
 
  for smaller (or maybe even bigger) sites I'm looking for a smaller,
  appliance-type like PC, preferably solid state and fanless PC.
  Since it's only going to run Asterisk for a couple of extensions I
  don't
  think CPU and RAM need to be maxed out.
 
  Just a small comment here... I really find it quite humorous that
  people use 'solid state' to mean 'no moving parts'. All of the parts
  of my computers that move are still composed of solid materials, and
  the electrical currents involved in them still move through solid
  materials :-)
 
 Yeah, well, have you seen crawling any bugs in software lately? Still
 they are called bugs ... :-s

Funny, I've heard them referred to as 'features'. :D

--Tim

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[asterisk-users] DAHDI FXO Call Issues / Indication Types

2012-04-12 Thread Tim Nelson
Greetings-

I've had reports of a customer PBX acting strangely to some inbound calls. 
Specifically, a call comes into an FXO port, hits a Dial() to ring a few 
extensions, but by the time someone answers the phone, the call has been 
dropped, and the caller is listening to on-hold music. There is nothing in the 
dialplan that would cause this behavior.

The logs have a couple of odd (to me, maybe normal) items that may give some 
information.

After the call comes in, and the SIP endpoints are dialed, I see:

[2012-04-12 08:51:04] DEBUG[7313] chan_dahdi.c: Requested indication 3 on 
channel DAHDI/1-1

I have to assume indication 3 means playing ringing tones to DAHDI/1?

The phones are ringing at this point. In the logs I see this:

[2012-04-12 08:51:06] DEBUG[7313] sig_analog.c: analog_exception 1
[2012-04-12 08:51:06] DEBUG[7313] sig_analog.c: Exception on 13, channel 1
[2012-04-12 08:51:06] DEBUG[7313] sig_analog.c: __analog_handle_event 1
[2012-04-12 08:51:06] DEBUG[7313] sig_analog.c: Got event 
ANALOG_EVENT_RINGBEGIN(12) on channel 1 (index 0)

I'm assuming the indication 3 specified earlier was to send ring tones on 
DAHDI/1, this simply confirms it?

Next, one of the phones answered the call, and a new indication is sent:

[2012-04-12 08:51:07] VERBOSE[7313] app_dial.c: -- SIP/102-21ae 
answered DAHDI/1-1
[2012-04-12 08:51:07] DEBUG[7313] chan_dahdi.c: Requested indication 22 on 
channel DAHDI/1-1

What does indication 22... indicate?

There is more to the log, but it is intermingled with a callback and I'm not 
easily able to parse it out at the moment. Does any of the above seem out of 
place, or does it look 'normal'?

As an aside, where could a person find a list of indications used on DAHDI 
channels, analog and/or PRI/T1?

--Tim

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Re: [asterisk-users] [Slightly OT] Audiocodes Mediant Failover Routing with Asterisk

2012-03-16 Thread Tim Nelson
- Original Message -
 Greetings-
 
 First off, my apologies for the slightly OT nature of this post. It
 does involve Asterisk to a degree, but errs a bit on the side of
 Audiocodes inquiry. I accept all responsibility for my actions and the
 consequences. :)
 
 The scenario is this: I have an Asterisk box connected to a Mediant
 2000 (M2K) via T1. Calls made via DAHDI-T1-M2K are then routed by
 the M2K via SIP using the Audiocodes Tel-to-IP routing tables to a
 remote IP. This has worked quite well for some time.
 
 I now want to add multiple IP's to the routing table for failover.
 However, when adding additional entries to the Tel-to-IP routing
 table, and the first entry fails, the other IPs are not attempted. The
 first IP is attempted, and if it fails, the call fails instead of
 trying any of the additional IPs in the Tel-to-IP routing table.
 

*BUMP*

Any ideas from the brilliant folks here?

--Tim

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[asterisk-users] [Slightly OT] Audiocodes Mediant Failover Routing with Asterisk

2012-03-07 Thread Tim Nelson
Greetings-

First off, my apologies for the slightly OT nature of this post. It does 
involve Asterisk to a degree, but errs a bit on the side of Audiocodes inquiry. 
I accept all responsibility for my actions and the consequences. :)

The scenario is this: I have an Asterisk box connected to a Mediant 2000 (M2K) 
via T1. Calls made via DAHDI-T1-M2K are then routed by the M2K via SIP using 
the Audiocodes Tel-to-IP routing tables to a remote IP. This has worked quite 
well for some time.

I now want to add multiple IP's to the routing table for failover. However, 
when adding additional entries to the Tel-to-IP routing table, and the first 
entry fails, the other IPs are not attempted. The first IP is attempted, and if 
it fails, the call fails instead of trying any of the additional IPs in the 
Tel-to-IP routing table.

Any thoughts?

--Tim

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Re: [asterisk-users] OT - T.38 unreliable on a LAN : truth or obscurantism ?

2012-02-15 Thread Tim Nelson
- Original Message -
 Hi,
 
 When someone says T.38 is not reliable on a (normally loaded and
 managed) LAN, would you rather agree or disagree ?
 In this case, fax calls are coming in through an analog gateway,
 passing trough Asterisk and then going out to ISDN through a digital
 gateway.
 

Is T.38 actually in use in this scenario? Or are you simply passing the fax 
call through Asterisk as 'normal' audio (G.711u/a, etc)?

If so, you may want to see here: http://www.soft-switch.org/foip.html

--Tim

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Re: [asterisk-users] Is there a php script to analyse and show call detail reports from Asterisk CDR?

2012-02-10 Thread Tim Nelson
- Original Message -
 
 Yes, this is exactly what I am looking for - hopefully in English :-)
 
 
 Date or range selection would make this perfect. I have been looking
 for something like this for quite a while but there is none. I would
 really appreciate it if you share this with me.
 
 
 Question here, does the .php code read from database and displays or
 does it analyse the custom-cdr.csv file?
 
 

Don't forget about the ever-popular Asterisk-stat and the newly revised 
cdr-stats projects, both web based, proven, and work fantastic:

http://www.areski.net/areski/index.php?option=com_contenttask=viewid=22Itemid=54
http://www.cdr-stats.org/

--Tim

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Re: [asterisk-users] Question for the group

2012-02-10 Thread Tim Nelson
- Original Message -
 Hello Folks;
 
 I know this is a non-commercial discussion group, but I am looking for
 some open-source software suggestions
 
 
 We are going to be setting up a prepaid PBX service with the following
 features:
 
 
 • Email to Fax and Fax to Email
 • Inward DID local and 800 services
 • Calling card SIP based and ANI authenticated
 
 
 I see there are many types of software that can be addons/installs/etc
 to Asterisk.
 
 So, the question that I ask is which one would be best suited for
 these needs? Of course, it needs to be scalable and work well (most
 opensource software does)
 
 So, any thoughts?
 

You just posted this to the asterisk-biz list under a different name/email 
address. The one response you received was immediately brushed off because you 
apparently cannot read: Thanks for this - but I am looking really for a 
software type solution.  The product offered *IS A SOFTWARE SOLUTION* that 
would run on your hardware. The posted option is more than suitable to your 
needs, and offered by folks with a highly deserved great reputation.

Good luck to you.

--tim

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[asterisk-users] SLA for DAHDI FXO - Emulating Key System Functionality

2012-01-26 Thread Tim Nelson
Greetings-

I currently have a customer that *requires* key-system functionality in an 
Asterisk PBX. On a SIP phone, the BLF keys need to show the current state of 
the analog lines attached to the system (DAHDI FXO). By pressing one of these 
keys (for line 1 for example), the dialed number needs to be dialed out the 
correct port. Also, when that line is busy, the phone BLF key for that line 
needs to reflect the status.

I've been reading about SLATrunk but it doesn't seem quite what I'm looking 
for. Also, I'm looking at using Hints to supply such information, but I'm not 
sure exactly how it should look.

Has anyone done this before, and if so, how did you implement it? My target is 
to use Asterisk 1.8 but another version would suffice.

Looking forward to your comments!

--Tim

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Re: [asterisk-users] SLA for DAHDI FXO - Emulating Key System Functionality

2012-01-26 Thread Tim Nelson
- Original Message -
 On 01/26/2012 09:46 AM, Tim Nelson wrote:
  Greetings-
 
  I currently have a customer that *requires* key-system functionality
  in an Asterisk PBX. On a SIP phone, the BLF keys need to show the
  current state of the analog lines attached to the system (DAHDI
  FXO). By pressing one of these keys (for line 1 for example), the
  dialed number needs to be dialed out the correct port. Also, when
  that line is busy, the phone BLF key for that line needs to reflect
  the status.
 
  I've been reading about SLATrunk but it doesn't seem quite what I'm
  looking for. Also, I'm looking at using Hints to supply such
  information, but I'm not sure exactly how it should look.
 
  Has anyone done this before, and if so, how did you implement it? My
  target is to use Asterisk 1.8 but another version would suffice.
 
 The SLA functionality is exactly what you are looking for.
 

Fantastic, I'll revisit the usage and do some testing. However, can anyone 
point me to some working examples?

--Tim

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Re: [asterisk-users] Which SpanDSP version to play with Asterisk 10 and T.38/T.30 gatewaying ?

2012-01-17 Thread Tim Nelson
- Original Message -
 I use the latest spandsp source from the freeswitch git.
 There you have also a changelog documenting the differences. Steve
 Underwood
 commit here the latest changes in spandsp source.
 
 http://fisheye.freeswitch.org/changelog/freeswitch.git/libs/spandsp
 

Does this represent the latest developments in SpanDSP code? Or, is this just a 
more publicly available location for the source (in progress) as 
soft-switch.org only appears to have specific releases?

Thanks!

--Tim

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Re: [asterisk-users] Asterisk 10.0 1.4 - iax codec are not compatible

2012-01-07 Thread Tim Nelson
- Original Message -
 I'm trying Asterisk 10.0 (as 8.x is not passing PSTN CallerID) and
 Asterisk 10.0 is no better.
 
 I'm still getting:
 WARNING[12295]: chan_sip.c:14446 check_auth: username mismatch, have
 11, digest has pstn-1270
 NOTICE[12295]: chan_sip.c:22769 handle_request_invite: Failed to
 authenticate device KMIEC Z
 sip:7804715665@10.0.0.110;tag=1c1222950155
 
 Anybody know what is the magic solution to get a CallerID to work?
 
 In addition iax -codec are not compatible with earlier asterisk (1.4);
 I have selected ulaw / alaw but Asterisk 1.4 wants GSM:
 
 chan_iax2.c:9541 socket_process: Rejected connect attempt from
 192.168.141.8, requested/capability 0x2/0x703 incompatible with our
 capability 0xc.
 

IAX is a signalling protocol, not a codec. And, interop between the various 
branches of Asterisk is not a problem. Looking at your logs, the problem 
appears to be you have a codec mismatch between peers, or your authentication 
details are wrong. Please also check that you have calltokens set the same on 
both sides (enabled on both or disabled on both).

--Tim

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Re: [asterisk-users] how to stop hacking of my server

2011-12-27 Thread Tim Nelson
- Original Message -
 On Mon, Dec 26, 2011 at 11:54 PM, virendra bhati  virbh...@gmail.com
  wrote:
 
 
 
 Hi list someone is trying to hack my server . Is there any way by
 whcih I can stop hacking of my server except iptables ? I want to stop
 on the basis of sip.conf account only. bcoz I can't apply iptables
 rules on server it's remote server of server provider and we used it
 for making voip call for customers.
 

Odd nobody else mentioned it yet, so I'll do it...

Check out fail2ban. If you have peers or systems that you cannot restrict by IP 
and must leave relatively 'open', fail2ban will see the failed attempts, and 
after a configurable number of failures, will automatically add the offending 
IP to IPtables.

See here: 
http://www.voip-info.org/wiki/view/Fail2Ban+(with+iptables)+And+Asterisk

--Tim

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Re: [asterisk-users] how to stop hacking of my server

2011-12-27 Thread Tim Nelson
- Original Message -
 Le 27/12/2011 16:04, Tim Nelson a écrit :
  - Original Message -
  On Mon, Dec 26, 2011 at 11:54 PM, virendra bhati
  virbh...@gmail.com
  wrote:
 
 
  Hi list someone is trying to hack my server . Is there any way by
  whcih I can stop hacking of my server except iptables ?
 
  [...]
  Odd nobody else mentioned it yet, so I'll do it...
 
  Check out fail2ban. [...]
 
 He said except iptables. fail2ban is iptables related ;-)
 

Ahhh, yes, it would probably have helped if I read the message in it's 
entirety. :)

--Tim

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Re: [asterisk-users] Number of Calls

2011-12-22 Thread Tim Nelson
- Original Message -
 Hi,
 
 
 I am new in voip, how many calls can one asterisk box handle with 30 %
 of trans-coded calls and system configuration as
 8GB RAM
 X3430 Xeon Processor, 2.4GHz, 8M Cache, Turbo

This is one of the 'harder' things to calculate. You'll at least want to start 
here for some ideas:

http://www.voip-info.org/wiki/view/Asterisk+dimensioning

In general however, you appear to have some beefy hardware. With a properly 
configured system (bare Linux, no GUI, some kernel sysctl tuning, etc), you 
should see fantastic performance on that box. Plus, with turbo you can always 
hit that little button[1] on the front of your server if you need a bit of a 
performance boost. :)

--Tim

[1] http://en.wikipedia.org/wiki/Turbo_button

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Re: [asterisk-users] SS7 + T1

2011-12-07 Thread Tim Nelson
- Original Message -
 I spoke with the Asterisk Pre-sales team and they said that SS7
 support isn't technically supported, but it is there (e.g. talk to the
 OS community about this) so here's my question:
 
 I'm trying to interface an Asterisk Softswitch to a Nortel DMS100.
 If I get a dual-span card, can I run SS7 signaling over one span, and
 a T1 over the other span and have Asterisk link the two (e.g.
 caller-ID for the call on the 1st channel comes across the SS7... and
 so forth?)?

I'm personally not experienced with SS7. However, Sangoma[1] does provide 
support for SS7 with Asterisk. You may want to contact their sales/support 
personnel with your questions.

--Tim

[1] http://www.sangoma.com

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[asterisk-users] FXS - Power Alarms

2011-11-10 Thread Tim Nelson
Greetings-

On occasion, I'm seeing the following in syslog on some systems using analog 
cards with FXS modules:

[ 1664.861183] Power alarm on module 1, resetting!

These are typically cleared by restarting asterisk/dahdi, or power cycling the 
system. However, I'm wondering if anyone can explain what condition exactly 
causes this. My best guesses:

-Too high current draw on port (shorted pair)
-Not enough current supplying card/module (bad power supply)
-Voltage introduced to FXS port (FXS port connected to FXO or POTS line for 
example)

Thanks!

--Tim

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[asterisk-users] State of Asterisk+Virtualization+Timing

2011-11-01 Thread Tim Nelson
Greetings-

I'm about to dive into the process of virtualizing some of my Asterisk 
(primarily 1.4.x) infrastructure. In the past, when looking at virt solutions, 
the primary issue preventing me from moving was the lack of proper timing. We 
do not need it for MeetMe but rather for IAX2 trunking. I'd like to use either 
OpenVZ or KVM, but each seem to have independent issues that need to be 
addressed:

OpenVZ - Better resource usage, lower overhead. Primary issue is how to grant 
access to host node timing source (physical device, or dahdi_dummy in 
/dev/dahdi/) to the containerized Asterisk process.

KVM - Higher overhead, easier installation, 'true virtualization'. Primary 
issue is not timing per se, but KVM scheduling. Timing source, while present 
from dahdi_dummy natively may still not get proper scheduling by KVM process. 
This could also affect general call quality (even non IAX2 trunked voice), 
DTMF, etc.

I have to believe there are others running virtualized Asterisk installations 
with some degree of success on OpenVZ or KVM. Care to share your thoughts?

--Tim

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[asterisk-users] Keeping Voice Call Active During Data Connectivity Loss

2011-10-03 Thread Tim Nelson
Greetings-

I'm working on a unique Asterisk installation where I've been given a 
requirement of keeping a voice call active, even during a data connectivity 
loss. So, let's assume I have remote users connecting to an Asterisk server via 
sometimes unreliable connectivity such as satellite, wireless, or shudder 
dial-up. It is certainly possibly this connectivity will go down for a period 
of time anywhere from a few seconds to a few minutes (or more). During this 
outage, if a call was already in session, is there any way to prevent the call 
from be hung up, and simply kept alive until media can begin flowing again?

In this situation, both sides of the link would be running Asterisk, 1.4.x or 
1.8.x. Is this as simple as telling both sides not to hangup at a lack of 
media? Are the steps the same whether using SIP or IAX (preferred IAX in this 
usage case, unless SIP is specifically required)?

Thanks!

--Tim

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[asterisk-users] Asterisk/DAHDI with Dynamic T1s

2011-09-29 Thread Tim Nelson
Greetings-

From time to time, I find myself working with (or customers working with) 
dynamic T1s. They are typically standard T1s that terminate to an Adtran 
device which utilizes the channels for data (64kbps X 24) until a call is 
pushed inbound/outbound on the circuit. One data channel is automatically 
peeled off the circuit (removing 64kbps from total data throughput capacity), 
and reallocated as a voice channel.

Is it possible for Asterisk/DAHDI to handle a situation such as this? If I 
recall, DAHDI does have some data functions to it, but I'm not sure if it can 
handle the circuit as data (presented to kernel for iptables routing/nat), 
and/or if it can automagically reallocate channels for voice usage on the fly.

Thoughts?

--Tim

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Re: [asterisk-users] Asterisk 1.8.3.3 T.38 Gateway

2011-09-01 Thread Tim Nelson
- Original Message -
 On 11-09-01 07:04 AM, Tim King wrote:
  I have found numerous claims that 1.8 can do T.38 gateway with a
  patch,
  however I am yet to find the patch or any instructions on
  implementing it.
  Anyone have a link?
 
 Asterisk-10.0.0-beta1 is another option.
 

I've been testing the T.38 functionality in 10.0.0-beta1 with very successful 
results.

--Tim

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Re: [asterisk-users] Polycoms rebooting themselves

2011-08-30 Thread Tim Nelson

- Original Message -
 Well, we've taken the time to check out the wiring. It's only 3 years
 old and
 looks like the people who did it knew what they were doing. Nice work.
 
 Rebooting the cable modem, router, and switch didn't fix the problem.
 
 Also, we had an instance today where ALL of the phones went down
 within
 minutes of each other. The Internet connection was still active.
 
 Looks like more often than not, all of the phones die at the same
 time.
 
 Any other ideas?
 


If they're all powered via PoE on the same switch, look to diagnosing the 
switch itself. Look for issues with heat (not enough cooling or circulation), 
or depending on the switch, you could be pulling too much power from the PoE 
module contained within. Does your switch's PoE module put out enough power for 
'X' number of phones at 'Y' number of watts each?

Either of these problems would lead to the switch shutting down or resetting 
the PoE module which causes your phone reboots.

--Tim

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