Re: [asterisk-users] Maximum Wait Time queue option

2010-08-30 Thread Tino
Thanks Warren for your help

On Mon, Aug 30, 2010 at 9:21 PM, Warren Selby  wrote:

> On Mon, Aug 30, 2010 at 10:31 AM, Tino  wrote:
>
>> Hello,
>>
>> Is there any option to set the maximum number of seconds a caller can wait
>> in a queue before being pulled out ?
>>
>> Thanks
>>
>>
>
> In the Queue() command itself there is a timeout parameter.  From your
> asterisk box, try running:
>
> asterisk -rx "core show application Queue"
>
> and pay attention to the timeout parameter.
>
> --
> Thanks,
> --Warren Selby
> http://www.selbytech.com
>
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[asterisk-users] Maximum Wait Time queue option

2010-08-30 Thread Tino
Hello,

Is there any option to set the maximum number of seconds a caller can wait
in a queue before being pulled out ?

Thanks
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[asterisk-users] queue agent and blind transfer

2010-08-27 Thread Tino
Hello,

When an agent does a blind transfer the call hangups for him but shows as
"In use" in queue in my CRM (used for auto dialing). As a result the agent
have to wait until the transfered call completes. Is there any way to change
this behaviour ?
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[asterisk-users] music on hold in blind transfer

2010-08-27 Thread Tino
Hello,

Is it possible to avoid playing music on hold during a blind transfer ?

Thanks
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[asterisk-users] sms - your suggestions

2010-08-26 Thread Tino
Hello,

I planning to use a web interface to send sms through Asterisk server.
I am planning to use php code which will interact with Asterisk Manager
Interface(AMI) and use Sms() application to send sms.
I am not sure whether it is the write way to do this. Anybody have any
suggestions or tips, please let me know .
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Re: [asterisk-users] AMD message

2010-08-25 Thread Tino
Yes, we need to record the message


On Wed, Aug 25, 2010 at 12:35 PM, Matt Riddell wrote:

> On 20/08/10 1:52 AM, Tino wrote:
> > Hello,
> >
> > Is there a way to capture the answering machine message when the dialer
> > detects the answering machine.
>
> Record?
>
> --
> Cheers,
>
> Matt Riddell
> ___
>
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> http://www.venturevoip.com/st.php (SmoothTorque Predictive Dialer)
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Re: [asterisk-users] setting variable for a DID number

2010-08-19 Thread Tino
But when i call my DID number following dialplans are being executed.  What
i need is to set a variable with one value for one DID number and set the
same variable with another value for another DID number. Also any contexts
should be able to use this variable.

-
 NoOp("SIP/5070-5407", "Received incoming SIP connection from unknown
peer to ") in new stack
-- Executing [@from-sip-external:2] Set("SIP/5070-5407",
"DID=") in new stack
-- Executing [@from-sip-external:3]
Goto("SIP/5070-5407", "s|1") in new stack
-- Goto (from-sip-external,s,1)
-- Executing [...@from-sip-external:1] GotoIf("SIP/5070-5407",
"1?checklang:noanonymous") in new stack
-- Goto (from-sip-external,s,2)
-- Executing [...@from-sip-external:2] GotoIf("SIP/5070-5407",
"0?setlanguage:from-trunk||1") in new stack
-- Goto (from-trunk,,1)
-- Executing [@from-trunk:1] Set("SIP/5070-5407",
"__FROM_DID=") in new stack
-- Executing [@from-trunk:2] Gosub("SIP/5070-5407",
"app-blacklist-check|s|1") in new stack
-- Executing [...@app-blacklist-check:1]
LookupBlacklist("SIP/5070-5407", "") in new stack
-- Executing [...@app-blacklist-check:2] GotoIf("SIP/5070-5407",
"0?blacklisted") in new stack
-- Executing [...@app-blacklist-check:3] Set("SIP/5070-5407",
"CALLED_BLACKLIST=1") in new stack
-- Executing [...@app-blacklist-check:4] Return("SIP/5070-5407", "")
in new stack
-- Executing [@from-trunk:3] ExecIf("SIP/5070-5407", "0
|Set|CALLERID(name)=Anonymous") in new stack
-- Executing [@from-trunk:4] Set("SIP/5070-5407",
"__CALLINGPRES_SV=allowed_not_screened") in new stack
-- Executing [@from-trunk:5]
SetCallerPres("SIP/5070-5407", "allowed_not_screened")


P.S : used  in place of actual DID number
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[asterisk-users] setting variable for a DID number

2010-08-19 Thread Tino
Hello,

Is it possible to set a variable in dialpan when the someone calls a
particular DID number  so that i can use that variable for calls coming to
that number only.
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[asterisk-users] AMD message

2010-08-19 Thread Tino
Hello,

Is there a way to capture the answering machine message when the dialer
detects the answering machine.

Thanks
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Re: [asterisk-users] sending sms from Asterisk server

2010-08-18 Thread Tino
Hello Johann,

Thanks for your advice in this matter. But i am not sure how to pass the
numbers to be sent sms  in the dialplan.

On Wed, Aug 18, 2010 at 3:13 AM, Johann Hoehn wrote:

> On 08/17/2010 09:00 AM, Tino wrote:
>
>> Hello,
>>
>> I would like to send sms to some external phone numbers from my asterisk
>> server. Is it possible to send sms via softphones like X-Lite ? . Any tips
>> regarding this will be helpful
>>
>> thanks
>>
>>
>>  This is easy to do by using email to SMS gateways.  A list of them is on
> wikipedia (http://en.wikipedia.org/wiki/List_of_SMS_gateways).  For the
> Asterisk side, you have an extension that sends the email.  I personally use
> an AGI script for this part, but you could use a System() call as well.
>
>
> --johann
>
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[asterisk-users] sending sms from Asterisk server

2010-08-17 Thread Tino
Hello,

I would like to send sms to some external phone numbers from my asterisk
server. Is it possible to send sms via softphones like X-Lite ? . Any tips
regarding this will be helpful

thanks
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[asterisk-users] Asterisk Hardwares

2010-08-16 Thread Tino
Hello,

Can antbody recommend devices  that can be used along with my Asterisk
server

Paging Amplifier
SIP enabled Paging Gateway
VOIP SIP loudspeaker

Also , please recommend video phone sets that suppot paging, intercom
(autoanswer)

Thanks
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[asterisk-users] channel variables in AGI

2010-08-11 Thread Tino
Hello,

How to take the values of channel variables like 'agi_uniqueid' and
 'agi_callerid' in agi script.
For example

#!/bin/bash -x
T="$agi_uniqueid"

I want to save value of 'agi_uniqueid' channel variable into a variable
called 'T' in my script
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Re: [asterisk-users] asterisk on Vmware

2010-08-11 Thread Tino
Thanks Gareth for your quick reply.
It is the lateset version and i think i need access to Dahdi interface. Is
there any disadvantages other than this.

On Wed, Aug 11, 2010 at 2:11 PM, Gareth Blades
wrote:

> Tino wrote:
> > Hello,
> >
> > Is it possible to install Asterisk on Vmware(centos) from source. Is
> > there any difference or disadvantage for this compared to asterisk
> > running on physical machine.
> >
>
> What version of vmware?
>
> Generally it works but it could be a problem if you require access to
> dahdi interface cards.
>
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[asterisk-users] asterisk on Vmware

2010-08-11 Thread Tino
Hello,

Is it possible to install Asterisk on Vmware(centos) from source. Is there
any difference or disadvantage for this compared to asterisk running on
physical machine.
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Re: [asterisk-users] 'System' application in asterisk

2010-08-10 Thread Tino
Hello Julian,

I am using Asterisk 1.4.33.1(AsteriskNOW iso) and curl function is not
available in this version.

On Tue, Aug 10, 2010 at 1:21 PM, Julian Lyndon-Smith wrote:

> You could always use the CURL  function directly in the dialplan
>
> Julian
>
> On 10 August 2010 08:36, Tino  wrote:
> >
> > Hi Steve, thanks for your interest in this matter.
> > I will explain my requirement here.
> >
> > In my asterisk server before an agent doing manual dial is allowed a
> call,
> > asterisk will make an http request (to my crm, do not worry about this
> part
> > )  and get back an OK or something else. … if it receives OK, it allows
> the
> > call, otherwise we just play an "unauthorized call"  recording to the
> agent.
> > We make the http request using a  "wget | perl " command and we want to
> > capture the output of the wget | perl command.
> >
> >
> > On Tue, Aug 10, 2010 at 12:42 PM, Steve Edwards  sedwards.com>
> > wrote:
> >>
> >> Un-top-posting...
> >>
> >> On Tue, 10 Aug 2010, Tino wrote:
> >>
> >>> >Is there any  way to capture the output of the 'System' application in
> >>> > >asterisk dialplan and evaluate it.
> >>
> >>> On Mon, Aug 9, 2010 at 11:51 PM, Danny Nicholas 
> >>> wrote:
> >>
> >>> I think this answer is no.  system only returns ${SYSTEMSTATUS} as
> >>> SUCCESS or FAILURE to tell you that the command finished or died.  You
> could
> >>> however do a bash AGI that would set a variable with the result of what
> you
> >>> would have sent to system
> >>
> >> On Tue, 10 Aug 2010, Tino wrote:
> >>
> >>> Sorry Dany, I am new to agi scripting. If you do not mind can you
> please
> >>> give me a sample script for this. That would be really helpful to me.
> >>
> >> Unless the output from your system command is trivial, you should parse
> it
> >> in the AGI and set channel variables as needed.
> >>
> >> If you provide a bit more detail, you may get a more specific answer.
> >> System() may not be the "best" approach.
> >>
> >> --
> >> Thanks in advance,
> >>
> -
> >> Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867
> PST
> >> Newline  Fax:
> +1-760-731-3000
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Re: [asterisk-users] 'System' application in asterisk

2010-08-10 Thread Tino
Hi Steve, thanks for your interest in this matter.
I will explain my requirement here.

In my asterisk server before an agent doing manual dial is allowed a call,
asterisk will make an http request (to my crm, do not worry about this part
)  and get back an OK or something else. … if it receives OK, it allows the
call, otherwise we just play an "unauthorized call"  recording to the agent.
We make the http request using a  "wget | perl " command and we want to
capture the output of the wget | perl command.


On Tue, Aug 10, 2010 at 12:42 PM, Steve Edwards
wrote:

> Un-top-posting...
>
>
> On Tue, 10 Aug 2010, Tino wrote:
>
>  >Is there any  way to capture the output of the 'System' application in
>> >asterisk dialplan and evaluate it.
>>
>
>  On Mon, Aug 9, 2010 at 11:51 PM, Danny Nicholas 
>> wrote:
>>
>
>  I think this answer is no.  system only returns ${SYSTEMSTATUS} as SUCCESS
>> or FAILURE to tell you that the command finished or died.  You could however
>> do a bash AGI that would set a variable with the result of what you would
>> have sent to system
>>
>
> On Tue, 10 Aug 2010, Tino wrote:
>
>  Sorry Dany, I am new to agi scripting. If you do not mind can you please
>> give me a sample script for this. That would be really helpful to me.
>>
>
> Unless the output from your system command is trivial, you should parse it
> in the AGI and set channel variables as needed.
>
> If you provide a bit more detail, you may get a more specific answer.
> System() may not be the "best" approach.
>
> --
> Thanks in advance,
> -
> Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
> Newline  Fax: +1-760-731-3000
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Re: [asterisk-users] 'System' application in asterisk

2010-08-09 Thread Tino
Sorry Dany, I am new to agi scripting. If you do not mind can you please
give me a sample script for this. That would be really helpful to me.


On Mon, Aug 9, 2010 at 11:51 PM, Danny Nicholas  wrote:

>   *From:* asterisk-users-boun...@lists.digium.com [mailto:
> asterisk-users-boun...@lists.digium.com] *On Behalf Of *Tino
> *Subject:* [asterisk-users] 'System' application in asterisk
>
> >Hello,
> >Is there any  way to capture the output of the 'System' application in
> asterisk dialplan and evaluate it.
>
> >For example, i would like to get the output of following System
> application and use its value in next line
> >for decision making
>
> >exten => 5000,n,System(command)
>
>  I think this answer is no.  system only returns ${SYSTEMSTATUS} as
> SUCCESS or FAILURE to tell you that the command finished or died.  You could
> however do a bash AGI that would set a variable with the result of what you
> would have sent to system
>
> Replace
>
> Exten => 5000,n,System(‘/bin/ls’)
>
> With
>
> Exten => 5000,n,AGI(bashsys.sh,”/bin/ls’)
>
> Exten => 5000,n.Gotoif(${RESULT}…
>
>
>
>
>
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[asterisk-users] 'System' application in asterisk

2010-08-09 Thread Tino
Hello,

Is there any  way to capture the output of the 'System' application in
asterisk dialplan and evaluate it.

For example, i would like to get the output of following System application
and use its value in next line
for decision making

exten => 5000,n,System(command)
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[asterisk-users] AMD setup in Astersik

2010-08-07 Thread Tino
In my Asterisk server following things have been done to detect answering
machines before the answered call connects to the agents in queue.

In extension_additional.conf

==
[ext-queues]
include => ext-queues-custom
exten => 5000,20,Macro(user-callerid,); changed the priority to 20
...
==

In extension_custom.conf  added following amd dialplan

===
[ext-queues-custom]
exten => 5000,1,Answer()
exten => 5000,n,AMD(2500|1500|300|5000|120|50|4|384)
exten => 5000,n,GotoIf($["${AMDSTATUS}" = "MACHINE"]?machine:human)
exten => 5000,n(machine),Verbose(3, We found an answring machine)
exten => 5000,n,Set(AMP=${CALLERID(num)})
exten => 5000,n,Set(date=${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)})
exten => 5000,n,System(not showing the actual command)
exten => 5000,n,Goto(ext-queues,5000,20)
exten => 5000,n(human),Verbose(3, We've got a human on the line!)
exten => 5000,n,Goto(ext-queues,5000,20)
===

This setup is working fine but the problem is that when i reload freepbx,
extension_additional.conf will go to its original form
and the changes made will be lost. Is there any way to make the changes in
extension_additional.conf conf permanent . Or is there any alternative
method for this ?
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Re: [asterisk-users] Tweaking AMD in Asterisk

2010-08-04 Thread Tino
Thanks Danny, What should be the length of audio file ?

On Wed, Aug 4, 2010 at 9:21 PM, Danny Nicholas  wrote:

>   *From:* asterisk-users-boun...@lists.digium.com [mailto:
> asterisk-users-boun...@lists.digium.com] *On Behalf Of *Tino
> *Subject:* Re: [asterisk-users] Tweaking AMD in Asterisk
>
>
>
> >Hi Aurimas,
>
> >Thanks for your thoughts on this.  Can you please let me know how playing
> a silent audio file before AMD will help to tweak the parameter values.
>
> Just a WAG – playing the file gives AMD a few more seconds to properly do
> it’s thing.
>
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Re: [asterisk-users] Tweaking AMD in Asterisk

2010-08-04 Thread Tino
Hi Aurimas,

Thanks for your thoughts on this.  Can you please let me know how playing a
silent audio file before AMD will help to tweak the parameter values.

On Wed, Aug 4, 2010 at 8:30 PM, Aurimas Skirgaila wrote:

> Hi,
>
> the basic settings are pretty good ones. What I did to do improve the
> performance and prevent the false positives, I started to recorded every
> call, and analyzed every incorrect detection :) Fairly soon I came with
> optimal set for my environment:
>
> initial_silence= 2500
> greeting   = 1500
> after_greeting_silence = 300
> total_analysis_time= 5000
> min_word_length= 120
> between_words_silence  = 50
> maximum_number_of_words= 4 ; it's usuall to pickup saying "Jon
> Anderssen, hello" in here
> silence_threshold  = 384
>
> by the way, for outgoing SIP calls you might want to do this Background
> trick as it helped me a lot regarding AMD on SIP.
>
> exten => _X.,n,Background(blank_audio)
> exten => _X.,n,AMD
>
>
> On Wed, Aug 4, 2010 at 5:08 PM, Tino  wrote:
>
>> Hello ,
>>
>> I would like to tweak my Answeing Machine Detection (AMD) in Asterisk. My
>> current values are
>>
>> AMD(2500|1500|300|5000|120|50|5|256)  and  we were able to identify approx
>> 25-30 % of all answering machines.
>>
>> Anybody have any suggestion to improve the accuracy of AMD.
>>
>> Thanks
>>
>>
>>
>>
>> --
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>
>
>
> --
> Mvh,
> Aurimas Skirgaila
>
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[asterisk-users] Tweaking AMD in Asterisk

2010-08-04 Thread Tino
Hello ,

I would like to tweak my Answeing Machine Detection (AMD) in Asterisk. My
current values are

AMD(2500|1500|300|5000|120|50|5|256)  and  we were able to identify approx
25-30 % of all answering machines.

Anybody have any suggestion to improve the accuracy of AMD.

Thanks
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[asterisk-users] can't write to queues_additional.conf

2010-08-04 Thread Tino
Hello,

In my Asterisk server when i try to set the value for the queue option "Skip
Busy Agents" in Freepbx GUI it is not being written into the backend file
queues_additional.conf. As a result sometimes agents in queue gets calls
when they are already busy with another call. So i set "ringinuse=no" option
manually from backend. Is it bug ? Is there any fix for this?. I am
providing the details of version of asterisk and freepbx.

Asterisk : Asterisk 1.4.33.1

FreePBX version : 2.7.0.5
queue Module version : 2.5.4.8
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Re: [asterisk-users] Asterisk and TV media server

2010-08-02 Thread Tino
Sorry, I am a newbie to this concept. Can you please briefly explain how it
is possible to watch TV channels using a video phone by just dialing a
number. Is there any website links that you can share with me on this
subject  ? . Thanks for your interest in this matter.


On Mon, Aug 2, 2010 at 8:54 PM, Kyle Kienapfel wrote:

> On Mon, Aug 2, 2010 at 5:37 AM, Tino  wrote:
> > Hello,
> >
> > I would like to know whether there is a way to associate a TV media
> server with Asterisk.  Is it possible to access TV Chanels in the Telephone
> Sets. Anybody have any tips or documents related to this please let me know.
> >
> > Thanks
> >
> >
> >
> > --
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> >
>
> That idea could go two ways, dial a number and get audio, or dial a
> number with a video phone and watch the channel. The video phone idea
> sounds like it'd be neat to use.
>
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[asterisk-users] Asterisk and TV media server

2010-08-02 Thread Tino
Hello,

I would like to know whether there is a way to associate a TV media server
with Asterisk.  Is it possible to access TV Chanels in the Telephone Sets.
Anybody have any tips or documents related to this please let me know.

Thanks
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