[asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'

2010-06-15 Thread Faisal Hanif
Hi,

We are using Asterisk 1.6.2 and it is continually failing to resolve Verizon
SRV and sending following message,

WARNING[23042]: acl.c:392 ast_get_ip_or_srv: Unable to lookup
'whsvoip.globalipcom.com'

DNS settings on OS level is working fine.

Can anyone have an idea about it?

Regards,

Faisal Hanif


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Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'

2010-06-15 Thread Barry Miller
On Tue, Jun 15, 2010 at 07:50:36PM +0500, Faisal Hanif wrote:
 Hi,
 
 We are using Asterisk 1.6.2 and it is continually failing to resolve Verizon
 SRV and sending following message,
 
 WARNING[23042]: acl.c:392 ast_get_ip_or_srv: Unable to lookup
 'whsvoip.globalipcom.com'
 
 DNS settings on OS level is working fine.
 
 Can anyone have an idea about it?

I think asterisk only does UDP DNS queries.  The response here is too long.

$ dig _sip._udp.whsvoip.globalipcom.com SRV
;; Warning: Message parser reports malformed message packet.
;; Truncated, retrying in TCP mode.

;  DiG 9.3.4  _sip._udp.whsvoip.globalipcom.com SRV
;; global options:  printcmd
;; Got answer:
;; -HEADER- opcode: QUERY, status: NOERROR, id: 63565
;; flags: qr rd ra; QUERY: 1, ANSWER: 8, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;_sip._udp.whsvoip.globalipcom.com. IN  SRV

;; ANSWER SECTION:
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060 
whs-proxy20.nl.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060 
whs-proxy00.de.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060 
whs-proxy00.nl.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060 
whs-proxy00.uk.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060 
whs-proxy10.de.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060 
whs-proxy10.nl.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060 
whs-proxy10.uk.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060 
whs-proxy20.de.whsvoip.globalipcom.com.

;; Query time: 3 msec
;; SERVER: 66.92.213.114#53(66.92.213.114)
;; WHEN: Tue Jun 15 11:28:09 2010
;; MSG SIZE  rcvd: 515

-- 
Barry

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Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'

2010-06-15 Thread Faisal Hanif
Hi,

I am also wonder that same SRV record is working fine on one machine but not
on 2nd while both have same asterisk version.

It may be some missing OS utilities which asterisk using to resolve SRV?

Regards,

Faisal Hanif

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Barry Miller
Sent: Tuesday, June 15, 2010 8:41 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392
ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'

On Tue, Jun 15, 2010 at 07:50:36PM +0500, Faisal Hanif wrote:
 Hi,
 
 We are using Asterisk 1.6.2 and it is continually failing to resolve
Verizon
 SRV and sending following message,
 
 WARNING[23042]: acl.c:392 ast_get_ip_or_srv: Unable to lookup
 'whsvoip.globalipcom.com'
 
 DNS settings on OS level is working fine.
 
 Can anyone have an idea about it?

I think asterisk only does UDP DNS queries.  The response here is too long.

$ dig _sip._udp.whsvoip.globalipcom.com SRV
;; Warning: Message parser reports malformed message packet.
;; Truncated, retrying in TCP mode.

;  DiG 9.3.4  _sip._udp.whsvoip.globalipcom.com SRV
;; global options:  printcmd
;; Got answer:
;; -HEADER- opcode: QUERY, status: NOERROR, id: 63565
;; flags: qr rd ra; QUERY: 1, ANSWER: 8, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;_sip._udp.whsvoip.globalipcom.com. IN  SRV

;; ANSWER SECTION:
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060
whs-proxy20.nl.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060
whs-proxy00.de.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060
whs-proxy00.nl.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060
whs-proxy00.uk.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060
whs-proxy10.de.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060
whs-proxy10.nl.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060
whs-proxy10.uk.whsvoip.globalipcom.com.
_sip._udp.whsvoip.globalipcom.com. 860 IN SRV   0 0 5060
whs-proxy20.de.whsvoip.globalipcom.com.

;; Query time: 3 msec
;; SERVER: 66.92.213.114#53(66.92.213.114)
;; WHEN: Tue Jun 15 11:28:09 2010
;; MSG SIZE  rcvd: 515

-- 
Barry

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Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'

2010-06-15 Thread Barry Miller
On Tue, Jun 15, 2010 at 09:35:37PM +0500, Faisal Hanif wrote:
 Hi,
 
 I am also wonder that same SRV record is working fine on one machine but not
 on 2nd while both have same asterisk version.
 
 It may be some missing OS utilities which asterisk using to resolve SRV?

Could be. To test, does replacing whsvoip.globalipcom.com with, say,
whs-proxy00.de.whsvoip.globalipcom.com (or whatever is reachable) make
it work?  What is different about the two machines you've tried?

-- 
Barry

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Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'

2010-06-15 Thread Faisal Hanif
Till now I am not able to find any difference between both machines.
Can you please tell me how I can try to resolve it on OS level using some
utility like dig?

Regards,

Faisal Hanif



-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Barry Miller
Sent: Tuesday, June 15, 2010 10:08 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392
ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'

On Tue, Jun 15, 2010 at 09:35:37PM +0500, Faisal Hanif wrote:
 Hi,
 
 I am also wonder that same SRV record is working fine on one machine but
not
 on 2nd while both have same asterisk version.
 
 It may be some missing OS utilities which asterisk using to resolve SRV?

Could be. To test, does replacing whsvoip.globalipcom.com with, say,
whs-proxy00.de.whsvoip.globalipcom.com (or whatever is reachable) make
it work?  What is different about the two machines you've tried?

-- 
Barry

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Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'

2010-06-15 Thread Jim Dickenson
What OS are you running on the two systems?
-- 
Jim Dickenson
mailto:dicken...@cfmc.com

CfMC
http://www.cfmc.com/



On Jun 15, 2010, at 10:40 AM, Faisal Hanif wrote:

 Till now I am not able to find any difference between both machines.
 Can you please tell me how I can try to resolve it on OS level using some
 utility like dig?
 
 Regards,
 
 Faisal Hanif
 
 
 
 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Barry Miller
 Sent: Tuesday, June 15, 2010 10:08 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392
 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'
 
 On Tue, Jun 15, 2010 at 09:35:37PM +0500, Faisal Hanif wrote:
 Hi,
 
 I am also wonder that same SRV record is working fine on one machine but
 not
 on 2nd while both have same asterisk version.
 
 It may be some missing OS utilities which asterisk using to resolve SRV?
 
 Could be. To test, does replacing whsvoip.globalipcom.com with, say,
 whs-proxy00.de.whsvoip.globalipcom.com (or whatever is reachable) make
 it work?  What is different about the two machines you've tried?
 
 -- 
 Barry
 
 -- 
 _
 -- Bandwidth and Colocation Provided by http://www.api-digital.com --
 New to Asterisk? Join us for a live introductory webinar every Thurs:
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 -- 
 _
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Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'

2010-06-15 Thread Steve Edwards
On Tue, 15 Jun 2010, Faisal Hanif wrote:

 Till now I am not able to find any difference between both machines. Can 
 you please tell me how I can try to resolve it on OS level using some 
 utility like dig?

I'm not a DNS guru, but this is what I would do...

) Start with whois to determine the names of the authoritative name 
servers for the domain:

whois example.com

This shows that A.IANA-SERVERS.NET and B.IANA-SERVERS.NET are the 
authoritative name servers.

) Query each of the name servers to see who they think are the name 
servers:

dig @A.IANA-SERVERS.NET example.com ns
dig @B.IANA-SERVERS.NET example.com ns

This shows that a.iana-servers.net and b.iana-servers.net. The difference 
in case is not significant.

) Query each name server to see if they can resolve the host name:

dig @a.iana-servers.net whsvoip.example.com
dig @b.iana-servers.net whsvoip.example.com

) If you are trying to use SRV records, use these queries:

dig @a.iana-servers.net srv _sip._udp.example.com
dig @b.iana-servers.net srv _sip._udp.example.com

) And just for fun, repeat the whole exercise on the other host. You're 
looking for failures or inconsistencies that may explain why you getting 
different behaviors.

-- 
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

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Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'

2010-06-15 Thread Faisal Hanif
Both have CentOS 5.2.

Regards,

Faisal Hanif

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jim Dickenson
Sent: Tuesday, June 15, 2010 11:30 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392
ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'

What OS are you running on the two systems?
-- 
Jim Dickenson
mailto:dicken...@cfmc.com

CfMC
http://www.cfmc.com/



On Jun 15, 2010, at 10:40 AM, Faisal Hanif wrote:

 Till now I am not able to find any difference between both machines.
 Can you please tell me how I can try to resolve it on OS level using some
 utility like dig?
 
 Regards,
 
 Faisal Hanif
 
 
 
 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Barry Miller
 Sent: Tuesday, June 15, 2010 10:08 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392
 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'
 
 On Tue, Jun 15, 2010 at 09:35:37PM +0500, Faisal Hanif wrote:
 Hi,
 
 I am also wonder that same SRV record is working fine on one machine but
 not
 on 2nd while both have same asterisk version.
 
 It may be some missing OS utilities which asterisk using to resolve SRV?
 
 Could be. To test, does replacing whsvoip.globalipcom.com with, say,
 whs-proxy00.de.whsvoip.globalipcom.com (or whatever is reachable) make
 it work?  What is different about the two machines you've tried?
 
 -- 
 Barry
 
 -- 
 _
 -- Bandwidth and Colocation Provided by http://www.api-digital.com --
 New to Asterisk? Join us for a live introductory webinar every Thurs:
   http://www.asterisk.org/hello
 
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   http://lists.digium.com/mailman/listinfo/asterisk-users
 
 
 -- 
 _
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Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'

2010-06-15 Thread Jim Dickenson
One thing I would do is something like

On system one:
rpm -qa | sort sys1

On system two:
rpm -qa | sort sys2

Then on either system do a diff of these two files. If you only use yum or rpm 
to install and update software you can tell what is different between the two 
systems.

-- 
Jim Dickenson
mailto:dicken...@cfmc.com

CfMC
http://www.cfmc.com/



On Jun 15, 2010, at 12:23 PM, Faisal Hanif wrote:

 Both have CentOS 5.2.
 
 Regards,
 
 Faisal Hanif
 
 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jim Dickenson
 Sent: Tuesday, June 15, 2010 11:30 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392
 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'
 
 What OS are you running on the two systems?
 -- 
 Jim Dickenson
 mailto:dicken...@cfmc.com
 
 CfMC
 http://www.cfmc.com/
 
 
 
 On Jun 15, 2010, at 10:40 AM, Faisal Hanif wrote:
 
 Till now I am not able to find any difference between both machines.
 Can you please tell me how I can try to resolve it on OS level using some
 utility like dig?
 
 Regards,
 
 Faisal Hanif
 
 
 
 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Barry Miller
 Sent: Tuesday, June 15, 2010 10:08 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392
 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'
 
 On Tue, Jun 15, 2010 at 09:35:37PM +0500, Faisal Hanif wrote:
 Hi,
 
 I am also wonder that same SRV record is working fine on one machine but
 not
 on 2nd while both have same asterisk version.
 
 It may be some missing OS utilities which asterisk using to resolve SRV?
 
 Could be. To test, does replacing whsvoip.globalipcom.com with, say,
 whs-proxy00.de.whsvoip.globalipcom.com (or whatever is reachable) make
 it work?  What is different about the two machines you've tried?
 
 -- 
 Barry
 
 -- 
 _
 -- Bandwidth and Colocation Provided by http://www.api-digital.com --
 New to Asterisk? Join us for a live introductory webinar every Thurs:
  http://www.asterisk.org/hello
 
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Re: [asterisk-users] Asterisk 1.6.2 WARNING[23042]: acl.c:392 ast_get_ip_or_srv: Unable to lookup 'whsvoip.globalipcom.com'

2010-06-15 Thread Barry Miller
On Tue, Jun 15, 2010 at 10:40:06PM +0500, Faisal Hanif wrote:
 Till now I am not able to find any difference between both machines.
 Can you please tell me how I can try to resolve it on OS level using some
 utility like dig?
 
 On Tue, Jun 15, 2010 at 09:35:37PM +0500, Faisal Hanif wrote:
  Hi,
  
  I am also wonder that same SRV record is working fine on one machine but
 not
  on 2nd while both have same asterisk version.
  
  It may be some missing OS utilities which asterisk using to resolve SRV?
 
 Could be. To test, does replacing whsvoip.globalipcom.com with, say,
 whs-proxy00.de.whsvoip.globalipcom.com (or whatever is reachable) make
 it work?  What is different about the two machines you've tried?

Hmm. I see something odd.  My initial dig came back with a length of 515
bytes.  Then:

;  DiG 9.3.4  @auth210.ns.uu.net 
_sip._udp.whsvoip.globalipcom.com SRV +ignore
[lines deleted]
;; SERVER: 195.129.12.74#53(195.129.12.74)
;; WHEN: Tue Jun 15 16:39:09 2010
;; MSG SIZE  rcvd: 457

Then:

;  DiG 9.3.4  @auth210.ns.uu.net 
_sip._udp.whsvoip.globalipcom.com SRV
[lines deleted]
;; SERVER: 195.129.12.74#53(195.129.12.74)
;; WHEN: Tue Jun 15 16:39:59 2010
;; MSG SIZE  rcvd: 515

The difference is that sometimes one more server is returned, pushing
the response over 512 bytes.

Now it's back to 457.  I suspect that they know there's a problem, and
are trying to figure out what to do about it.  (maybe shorten their
server names by one or two characters each?)

So depending on when each of your boxes happens to issue the SRV query,
they could very well be identical but get different results.

I doubt it will help, but you can try quoting RFC 2782, Currently
there's a practical limit of 512 bytes for DNS replies.  Until all
resolvers can handle larger responses, domain administrators are
strongly advised to keep their SRV replies below 512 bytes.

-- 
Barry

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