[Asterisk-Users] Auto Dial Out Madness

[Jon Scottorn]

Hi All,

 I have been struggling with the auto dial out in asterisk. I am trying to get a call to be auto dialed and play back a message once the line is answered. So far I have been unsuccessful. 
Currently what happens is I have my .call file. I mv it into /var/spool/asterisk/outgoing. The call is initiated and that all works, my problem is that it does not wait for the line to be answered before playing the message back. It immediately after dialing the number begins playing the message and is done playing it before the person even answers the phone.
Does anyone know what I can do to get this working.

I want to be able to launch a script from cron that will create the .call file and mv it into the outgoing directory. That is all working currently. Here is a sample of what my .call file looks like and what my extensions.conf looks like.

.call

Channel: Zap/3/1234567890
Callerid: 1234567890
MaxRetries: 200
RetryTime: 30
WaitTime: 45
Context: outboundmsg1
Extension: s
Priority: 1

extensions.conf - snip -
[outboundmsg1]
 exten = s,1,AbsoluteTimeout,40 
 exten = s,2,DigitTimeout,5
 exten = s,3,ResponseTimeout,10
 exten = s,4,Answer
 exten = s,5,Wait(1)
 exten = s,6,Playback(outboundmsgs/msg1) ; play outbound msg
 exten = s,7,Background(outboundmsgs/how_to_ack) ; Press 1 to replay or 2 to acknowledge receiving this message
 exten = 1,1,Goto(s,5) ; replay message
 exten = 2,1,Goto(msgack,s,1) ; acknowledge message

 exten = t,1,Playback(vm-goodbye)
 exten = t,2,Hangup

 exten = T,1,Hangup

Thanks in advance for any suggestions.




Jon Scottorn
Systems Administrator
The Possibility Forge, Inc.
http://www.possibilityforge.com
435.635.0591 x.1004





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Re: [Asterisk-Users] Auto Dial Out Madness

[Doug Lytle]

Jon Scottorn wrote:

Hi All,

I have been struggling with the auto dial out in asterisk.  I am 
trying to get a call to be auto dialed and play back a message once 
the line is answered.  So far I have been unsuccessful. 
Currently what happens is I have my .call file.  I mv it into 
/var/spool/asterisk/outgoing.  The call is initiated and that all 
works, my problem is that it does not wait for the line to be answered 
before playing the message back.  It immediately after dialing the 
number begins playing the message and is done playing it before the 
person even answers the phone.


You can't.  You'll need to setup a loop that asks the end user to press 
a key to play your recording.  I have mine loop 6 times with a timeout 
value of 6 seconds, before giving up.  Code follows:


[voice-mail-callback]

; 
; Set timeouts
; 

exten = s,1,Set(TIMEOUT(response)=6)
exten = s,2,Set(TIMEOUT(digit)=3)
exten = s,3,Wait(5)
exten = s,4,Set(COUNT=0)

; ***
; Play, you attention is required, press 1 to
; collect voice mail
; ***

exten = s,5,Background(attention-required)
exten = s,6,Background(press-1)
exten = s,7,Background(to-collect-voicemail)

; *
; If 1 is pressed, then play transfer and
; then jump to voice-mail context.
; *

exten = 1,1,Playback(pbx-transfer)
exten = 1,2,Goto(voice-mail,s,1)

; 
; Setup a variable to count the number of
; times the message has been played, when
; $COUNT reaches  5, play you've taken
; to long to dial and hangup.
; 

exten = t,1,Set(COUNT=$[${COUNT} + 1])
exten = t,2,NoOP(${COUNT})
exten = t,3,GotoIf($[ ${COUNT}  5 ]?103)
exten = t,4,Goto(voice-mail-callback,s,5)
exten = t,103,Playback(local/tolong-todial)
exten = t,104,Playback(goodbye)
exten = t,105,Hangup()

; 
; Invalid extension plays invalid choice and adds
; 1 to $COUNT
; 

exten = i,1,Playback(local/sorry-invalid-choice)
exten = i,2,Set(COUNT=$[${COUNT} + 1])
exten = i,3,NoOP(${COUNT})
exten = i,4,Goto(voice-mail-callback,s,5)

exten = h,1,NoOP(Hungup)

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