I'm aware of the "context=menu" feature in queue.conf.
This feature only works while the caller is "waiting" for an agent.
What I want to do is allow the caller to press "*" during the conversation
with the agent and exit the queue application without hanging up.
On Mon, 4 Apr 2005, Richard Lyman
Steve Edwards wrote:
How can I configure "queue()" so that it does not hang up if the caller
presses "*" to exit the queue?
I want to continue the call so the caller can choose other services.
allow the agent to be able to transfer, then create an exten in
that context that does what you want. s
look under Queues.conf, use a context=something. A small menu can be
set up so that the caller can drop out of the queue and go stright to
another service.
Mind the small menu only supports single digits.
Queues.conf
[QUEUE-Sales]
musiconhold = default
strategy = rrmemory
timeout = 15
How can I configure "queue()" so that it does not hang up if the caller
presses "*" to exit the queue?
I want to continue the call so the caller can choose other services.
Thanks in advance,
Steve Edwards [EMAIL PROTECT
