Re: [Asterisk-Users] Sip phones how to dial a # sign?

2005-02-16 Thread Robert L Mathews
C F [EMAIL PROTECTED] wrote:
Use the latest stable or CVS HEAD and modify features.conf. You can
change it there.
FYI, only CVS HEAD (not stable) supports the new features.conf options.
--
Robert L Mathews, Tiger Technologieshttp://www.tigertech.net/
___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users


[Asterisk-Users] Sip phones how to dial a # sign?

2005-02-15 Thread Remco Barende
Hi list!
I have some sip phones and Sipura ATA 2000's. However after dialling a 
number I need to dial a # to control a device.

When I dial # Asterisk kicks in and puts the call on hold. How can I 
change this?

Thx!!
Remco
___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [Asterisk-Users] Sip phones how to dial a # sign?

2005-02-15 Thread Pedro
I have had this same problem.  The only way I know is to disable
transfers in asterisk.  You can still use the transfer control in your
SIP device.  Of course this does not work with call parking.  I would
be very interested in a solution that does not require disabling of
transfers in asterisk as well.

Pedro


On Tue, 15 Feb 2005 09:52:56 +0100 (CET), Remco Barende
[EMAIL PROTECTED] wrote:
 Hi list!
 
 I have some sip phones and Sipura ATA 2000's. However after dialling a
 number I need to dial a # to control a device.
 
 When I dial # Asterisk kicks in and puts the call on hold. How can I
 change this?
 
 Thx!!
 Remco
 ___
 Asterisk-Users mailing list
 Asterisk-Users@lists.digium.com
 http://lists.digium.com/mailman/listinfo/asterisk-users
 To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [Asterisk-Users] Sip phones how to dial a # sign?

2005-02-15 Thread Michael Welter
Remco Barende wrote:
Hi list!
I have some sip phones and Sipura ATA 2000's. However after dialling a 
number I need to dial a # to control a device.

When I dial # Asterisk kicks in and puts the call on hold. How can I 
change this?
Do you have the T in your Dial statment? Remove the T and try it.
___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [Asterisk-Users] Sip phones how to dial a # sign?

2005-02-15 Thread Pedro
Is there a way to somehow do an escape # so that you can still use
the # key to control devices that require a #, but still keep the T in
the dial plan?  We have clients that need to check external voicemail
systems that require the use of the # sign, but still want to have the
call parking feature.


On Tue, 15 Feb 2005 06:54:23 -0700, Michael Welter [EMAIL PROTECTED] wrote:
 Remco Barende wrote:
  Hi list!
 
  I have some sip phones and Sipura ATA 2000's. However after dialling a
  number I need to dial a # to control a device.
 
  When I dial # Asterisk kicks in and puts the call on hold. How can I
  change this?
 
 Do you have the T in your Dial statment? Remove the T and try it.
 ___
 Asterisk-Users mailing list
 Asterisk-Users@lists.digium.com
 http://lists.digium.com/mailman/listinfo/asterisk-users
 To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [Asterisk-Users] Sip phones how to dial a # sign?

2005-02-15 Thread Eric Wieling
Pedro wrote:
Is there a way to somehow do an escape # so that you can still use
the # key to control devices that require a #, but still keep the T in
the dial plan?  We have clients that need to check external voicemail
systems that require the use of the # sign, but still want to have the
call parking feature.
Your SIP device does not support attended transfers?  That really 
sucks.  T and t are cool hacks for devices that do not support 
transfers.  If your devices support their own transfer feature (odd 
enough usually labeled Transfer) then there is NO REASON to use T/t 
transfers.  If your SIP devices do not support their own transfer 
option then either you didn't do enough research before you installed 
Asterisk or you were just too cheap when buying phones.

Do you really need to park outbound external calls?
___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [Asterisk-Users] Sip phones how to dial a # sign?

2005-02-15 Thread C F
Use the latest stable or CVS HEAD and modify features.conf. You can
change it there.


On Tue, 15 Feb 2005 11:35:12 -0600, Eric Wieling [EMAIL PROTECTED] wrote:
 Pedro wrote:
 
  Is there a way to somehow do an escape # so that you can still use
  the # key to control devices that require a #, but still keep the T in
  the dial plan?  We have clients that need to check external voicemail
  systems that require the use of the # sign, but still want to have the
  call parking feature.
 
 Your SIP device does not support attended transfers?  That really
 sucks.  T and t are cool hacks for devices that do not support
 transfers.  If your devices support their own transfer feature (odd
 enough usually labeled Transfer) then there is NO REASON to use T/t
 transfers.  If your SIP devices do not support their own transfer
 option then either you didn't do enough research before you installed
 Asterisk or you were just too cheap when buying phones.
 
 Do you really need to park outbound external calls?
 ___
 Asterisk-Users mailing list
 Asterisk-Users@lists.digium.com
 http://lists.digium.com/mailman/listinfo/asterisk-users
 To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [Asterisk-Users] Sip phones how to dial a # sign?

2005-02-15 Thread Remco Barende
On Tue, 15 Feb 2005, Eric Wieling wrote:
Pedro wrote:
Is there a way to somehow do an escape # so that you can still use
the # key to control devices that require a #, but still keep the T in
the dial plan?  We have clients that need to check external voicemail
systems that require the use of the # sign, but still want to have the
call parking feature.
Your SIP device does not support attended transfers?  That really sucks.  T 
and t are cool hacks for devices that do not support transfers.  If your 
devices support their own transfer feature (odd enough usually labeled 
Transfer) then there is NO REASON to use T/t transfers.  If your SIP 
devices do not support their own transfer option then either you didn't do 
enough research before you installed Asterisk or you were just too cheap when 
buying phones.

Do you really need to park outbound external calls?
I was cheap when I bought the phones :)
The problem is it's not just on outbound calls, I have an intercom system 
that can open the door. I get an incoming call on my * box, I answer the 
call and if I feel like opening the door I have to dial #61 to release the 
door. Now people at the door just hear music on hold when I try that, 
kinda silly to play music on hold on an intercom (although I'm probably a 
trendsetter there, even a major company doesn't have MOH at the door!) :)

___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [Asterisk-Users] Sip phones how to dial a # sign?

2005-02-15 Thread Pedro
 Your SIP device does not support attended transfers?

Yes they do

  If your devices support their own transfer feature (odd enough usually 
 labeled Transfer)
 then there is NO REASON to use T/t transfers.

Call parking can only work with T/t transfers (at least on the version
I am running - CVS Stable 11/12/2004)

 If your SIP devices do not support their own transfer
 option then either you didn't do enough research before you installed
 Asterisk or you were just too cheap when buying phones.

obviously not the case here (Cisco 7960's are not cheap and a lot of
research was done)

 Do you really need to park outbound external calls?

I don't, but our customers have interesting needs :)

Actually even if you only enable the t transfer and disable the T
transfer, one of our users still has an issue:

Scenario:
The user's job is to train a customer on how to use an Octel voicemail
system.  We will call our user UserA and the customer who is to be
trained UserB.  When UserB calls in from the PSTN to UserA, UserA
creates a 3-way call between UserB and the Octel voicemail system.  In
order to use the features of the Octel voice mail system, you must use
a # key.  When UserA presses the # key to use the Octel system, UserB
is placed on hold ready for transfer.

Of course the easy solution would be to have UserA hang up and call
UserB back and place the 3-way call that way (since T transfers are
disabled), however, when presented with that option, UserA did not
approve of the solution.  For now we have had to disable the t
transfer (and call parking as well and rely on the SIP device's
attended transfer) until we can figure out how to work around this
issue.

Someone made a comment about features.conf in a later version which I
will have to investigate as well.


Thanks,

Pedro












On Tue, 15 Feb 2005 11:35:12 -0600, Eric Wieling [EMAIL PROTECTED] wrote:
 Pedro wrote:
 
  Is there a way to somehow do an escape # so that you can still use
  the # key to control devices that require a #, but still keep the T in
  the dial plan?  We have clients that need to check external voicemail
  systems that require the use of the # sign, but still want to have the
  call parking feature.
 
 Your SIP device does not support attended transfers?  That really
 sucks.  T and t are cool hacks for devices that do not support
 transfers.  If your devices support their own transfer feature (odd
 enough usually labeled Transfer) then there is NO REASON to use T/t
 transfers.  If your SIP devices do not support their own transfer
 option then either you didn't do enough research before you installed
 Asterisk or you were just too cheap when buying phones.
 
 Do you really need to park outbound external calls?

___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [Asterisk-Users] Sip phones how to dial a # sign?

2005-02-15 Thread Pedro
FYI: Found the info on the wiki regarding features.conf:

http://voip-info.org/tiki-index.php?page=Asterisk%20config%20features.conf


On Tue, 15 Feb 2005 13:10:40 -0500, C F [EMAIL PROTECTED] wrote:
 Use the latest stable or CVS HEAD and modify features.conf. You can
 change it there.
 
 
 On Tue, 15 Feb 2005 11:35:12 -0600, Eric Wieling [EMAIL PROTECTED] wrote:
  Pedro wrote:
 
   Is there a way to somehow do an escape # so that you can still use
   the # key to control devices that require a #, but still keep the T in
   the dial plan?  We have clients that need to check external voicemail
   systems that require the use of the # sign, but still want to have the
   call parking feature.
 
  Your SIP device does not support attended transfers?  That really
  sucks.  T and t are cool hacks for devices that do not support
  transfers.  If your devices support their own transfer feature (odd
  enough usually labeled Transfer) then there is NO REASON to use T/t
  transfers.  If your SIP devices do not support their own transfer
  option then either you didn't do enough research before you installed
  Asterisk or you were just too cheap when buying phones.
 
  Do you really need to park outbound external calls?
  ___
  Asterisk-Users mailing list
  Asterisk-Users@lists.digium.com
  http://lists.digium.com/mailman/listinfo/asterisk-users
  To UNSUBSCRIBE or update options visit:
 http://lists.digium.com/mailman/listinfo/asterisk-users
 
 ___
 Asterisk-Users mailing list
 Asterisk-Users@lists.digium.com
 http://lists.digium.com/mailman/listinfo/asterisk-users
 To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users