RE: [asterisk-users] [OT] FYI: Polycom phone intermittent disconnects

2006-08-03 Thread Bill Gibbs
I thought I was the only one!!!  I actually replaced a phone acting just
like you stated until I realized it was required the extra push as
well...

Bill

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jeff
Turner
Sent: Thursday, August 03, 2006 12:48 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] [OT] FYI: Polycom phone intermittent
disconnects

Just a note for Polycom phone users, that will hopefully help someone.

Ever since deploying an office full of Polycom 601 phones, some users
have experienced intermittent disconnects, where voice transmit dies, or
both receive and transmit dies. Absolutely nothing in the Asterisk logs.

Solution: plug the socket into the handset in properly! Pushing the
socket in, it make a nice 'click' and _seems_ to be in, but it's not
(and
is a bit wobbly). Push it further, until the plastic hook is not exposed
at all, and it makes another click. Now it's in :)


--Jeff
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Re: [asterisk-users] [OT] FYI: Polycom phone intermittent disconnects

2006-08-03 Thread Anthony Rodgers

Yup - burned us a few times, too - on IP501s as well.

Regards,
--
Anthony Rodgers
Business Systems Analyst
District of North Vancouver
Web: http://www.dnv.org
RSS Feed: http://www.dnv.org/rss.asp


On Aug 3, 2006, at 6:42 AM, Bill Gibbs wrote:

I thought I was the only one!!!  I actually replaced a phone acting 
just

like you stated until I realized it was required the extra push as
well...

Bill

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jeff
Turner
Sent: Thursday, August 03, 2006 12:48 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] [OT] FYI: Polycom phone intermittent
disconnects

Just a note for Polycom phone users, that will hopefully help someone.

Ever since deploying an office full of Polycom 601 phones, some users
have experienced intermittent disconnects, where voice transmit dies, 
or
both receive and transmit dies. Absolutely nothing in the Asterisk 
logs.


Solution: plug the socket into the handset in properly! Pushing the
socket in, it make a nice 'click' and _seems_ to be in, but it's not
(and
is a bit wobbly). Push it further, until the plastic hook is not 
exposed

at all, and it makes another click. Now it's in :)


--Jeff
___
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asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users
___
--Bandwidth and Colocation provided by Easynews.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


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[asterisk-users] [OT] FYI: Polycom phone intermittent disconnects

2006-08-02 Thread Jeff Turner
Just a note for Polycom phone users, that will hopefully help someone.

Ever since deploying an office full of Polycom 601 phones, some users
have experienced intermittent disconnects, where voice transmit dies, or
both receive and transmit dies. Absolutely nothing in the Asterisk logs.

Solution: plug the socket into the handset in properly! Pushing the
socket in, it make a nice 'click' and _seems_ to be in, but it's not (and
is a bit wobbly). Push it further, until the plastic hook is not exposed
at all, and it makes another click. Now it's in :)


--Jeff
___
--Bandwidth and Colocation provided by Easynews.com --

asterisk-users mailing list
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   http://lists.digium.com/mailman/listinfo/asterisk-users