[asterisk-users] 800 number portability

2009-07-16 Thread Jeff LaCoursiere

Apologies for the off topic post... hoping someone knows if 800 number 
portability in the states is legally enforced?  One of my customers is 
being told by their current vanity 800 provider that they own the number 
and refuse to release it to their new carrier.  I thought I understood 
that in 1991 the FCC mandated portability by 1993.  Are they bluffing? 
They want a 3 year buyout to release the number!

j

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Re: [asterisk-users] 800 number portability

2009-07-16 Thread Steve Totaro
On Thu, Jul 16, 2009 at 5:39 PM, Jeff LaCoursiere j...@jeff.net wrote:


 Apologies for the off topic post... hoping someone knows if 800 number
 portability in the states is legally enforced?  One of my customers is
 being told by their current vanity 800 provider that they own the number
 and refuse to release it to their new carrier.  I thought I understood
 that in 1991 the FCC mandated portability by 1993.  Are they bluffing?
 They want a 3 year buyout to release the number!

 j


It may depend on the way the vanity number was obtained.  I bought mine
from tollfreenumbers.com or whatever and they are mine with docs to back it
up.

Perhaps if obtained in another fashion, the fine print may say differently.

More explanation of where the numbers came from and any contractual
obligations may help.

Similarly, there used to be and probably still are places that would allow
you to register a domain name for free or close to it.  In the fine print
was the fact that the domain name was not yours, they registered it on your
behalf, in their name.

A year later you got a renewal bill or some such and if you wanted to move
it, you had to pay through the nose.

-- 
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)
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Re: [asterisk-users] 800 number portability

2009-07-16 Thread Don Kelly
Changing toll-free RespOrgs (Responsible Organizations) is different from
number portability. 

That said, the owner of a toll-free number has the right to change RespOrgs,
so the question is Who is the owner?

Has your customer been buying simple toll-free service and owned the number
all along, or are they buying some sort of enhanced service and the provider
owns the number?

--Don

Don Kelly

PCF Corp
People Come First
651 842-1000
888 Don Kell(y)
651 842-1001 fax

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff
LaCoursiere
Sent: Thursday, July 16, 2009 4:39 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] 800 number portability


Apologies for the off topic post... hoping someone knows if 800 number 
portability in the states is legally enforced?  One of my customers is 
being told by their current vanity 800 provider that they own the number 
and refuse to release it to their new carrier.  I thought I understood 
that in 1991 the FCC mandated portability by 1993.  Are they bluffing? 
They want a 3 year buyout to release the number!

j

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Re: [asterisk-users] 800 number portability

2009-07-16 Thread Jeff LaCoursiere

On Thu, 16 Jul 2009, Don Kelly wrote:

 Changing toll-free RespOrgs (Responsible Organizations) is different from
 number portability.

 That said, the owner of a toll-free number has the right to change RespOrgs,
 so the question is Who is the owner?

The owner in this case is CallSource (www.callsource.com).  Funny 
enough, it looks a lot like the kind of stuff you do, Don ;)

So I guess my disconnect is that a party can own an 800 number, but have 
it routed by the RespOrg of their choice?  In this case my client must be 
renting the 800 number from CallSource, and they are the actual owner, so 
are refusing to let it go.  Does that sound right?


 Has your customer been buying simple toll-free service and owned the number
 all along, or are they buying some sort of enhanced service and the provider
 owns the number?

I assumed it was simple 800 service (and in fact at first they told me it 
was ATT they were getting the service from).  It seems that this is 
actually something enhanced.

Cheers,

j

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Re: [asterisk-users] 800 number portability

2009-07-16 Thread Cary Fitch
There are national number rental agencies that lease out prime 800 numbers
even down to the rate center level.

They own the number, not the renter, and there is a contract that says so.

Cary Fitch

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff
LaCoursiere
Sent: Thursday, July 16, 2009 7:08 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] 800 number portability


On Thu, 16 Jul 2009, Don Kelly wrote:

 Changing toll-free RespOrgs (Responsible Organizations) is different from
 number portability.

 That said, the owner of a toll-free number has the right to change
RespOrgs,
 so the question is Who is the owner?

The owner in this case is CallSource (www.callsource.com).  Funny 
enough, it looks a lot like the kind of stuff you do, Don ;)

So I guess my disconnect is that a party can own an 800 number, but have 
it routed by the RespOrg of their choice?  In this case my client must be 
renting the 800 number from CallSource, and they are the actual owner, so 
are refusing to let it go.  Does that sound right?


 Has your customer been buying simple toll-free service and owned the
number
 all along, or are they buying some sort of enhanced service and the
provider
 owns the number?

I assumed it was simple 800 service (and in fact at first they told me it 
was ATT they were getting the service from).  It seems that this is 
actually something enhanced.

Cheers,

j

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Re: [asterisk-users] 800 number portability

2009-07-16 Thread Don Kelly
On Thu, 16 Jul 2009, Don Kelly wrote:

 Changing toll-free RespOrgs (Responsible Organizations) is different from
 number portability.

 That said, the owner of a toll-free number has the right to change
RespOrgs,
 so the question is Who is the owner?

The owner in this case is CallSource (www.callsource.com).  Funny 
enough, it looks a lot like the kind of stuff you do, Don ;)

So I guess my disconnect is that a party can own an 800 number, but have 
it routed by the RespOrg of their choice?  In this case my client must be 
renting the 800 number from CallSource, and they are the actual owner, so 
are refusing to let it go.  Does that sound right?


 Has your customer been buying simple toll-free service and owned the
number
 all along, or are they buying some sort of enhanced service and the
provider
 owns the number?

I assumed it was simple 800 service (and in fact at first they told me it 
was ATT they were getting the service from).  It seems that this is 
actually something enhanced.

Cheers,

j

Yes, someone can own a number and transfer service from one RespOrg to
another to save a few bucks or get better or different service. If your
client originally got the number from CallSource, it probably belongs to
CallSource. If they got it from someone else and transferred to CallSource
they would have a different argument.

At www.callsource.com/services/numbers.php CallSource says Own your
tracking numbers. CallSource is one of the few call tracking vendors that
will transfer permanent ownership of numbers to you. I think the reasonable
person would rely on this statement and not expect they would want
three-years' payment for it. Does your customer have their original
contract?

  --Don

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