[asterisk-users] Asterisk 1.8 Streaming MOH timing interface

[Bob Pierce]

We are running Asterisk 1.8.5.0 with an uptime of 40 weeks. Just today our
streaming music on hold stopped working. I remember when we had first
installed 1.8 we had an issue where the streaming music on hold would not
work because Music On Hold was using the DAHDI timing module. We needed the
DAHDI timing module loaded so that paging would work. However, at that time
we upgraded to 1.8.5.0 and the system loaded properly with both the dahdi
and pthread timing module with Music On Hold using the pthread timing
module. In that state, everything worked properly - Streaming Music On Hold
worked as well as Paging. That has all continued to work properly for the
last 40 weeks.

I'm wondering of for some reason the Music on Hold service is now using the
DAHDI timing module because when I do module show like timing I see:
CLI module show like timing
Module Description  Use
Count
res_timing_dahdi.soDAHDI Timing Interface
33
res_timing_pthread.so  pthread Timing Interface
0
2 modules loaded

I believe that the pthread used to show a use count of at least 1 with the
Music On Hold service using that timing source. I suspec that if I restart
the Asterisk service everything will come back up the way that it did last
time. However, I'm wondering if there would be a way to switch the Music On
Hold module back to using pthread timing without restarting the Asterisk
service.

Thanks,
Bob
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Re: [asterisk-users] Asterisk 1.8 Streaming MOH timing interface

[Michael L. Young]

- Original Message - 

 From: Bob Pierce westman...@gmail.com
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 asterisk-users@lists.digium.com
 Cc: g...@westmancom.com
 Sent: Monday, February 4, 2013 6:14:26 PM
 Subject: [asterisk-users] Asterisk 1.8 Streaming MOH timing interface

 We are running Asterisk 1.8.5.0 with an uptime of 40 weeks. Just
 today our streaming music on hold stopped working. I remember when
 we had first installed 1.8 we had an issue where the streaming music
 on hold would not work because Music On Hold was using the DAHDI
 timing module. We needed the DAHDI timing module loaded so that
 paging would work. However, at that time we upgraded to 1.8.5.0 and
 the system loaded properly with both the dahdi and pthread timing
 module with Music On Hold using the pthread timing module. In that
 state, everything worked properly - Streaming Music On Hold worked
 as well as Paging. That has all continued to work properly for the
 last 40 weeks.

 I'm wondering of for some reason the Music on Hold service is now
 using the DAHDI timing module because when I do module show like
 timing I see:
 CLI module show like timing
 Module Description Use Count
 res_timing_dahdi.so DAHDI Timing Interface 33
 res_timing_pthread.so pthread Timing Interface 0
 2 modules loaded

 I believe that the pthread used to show a use count of at least 1
 with the Music On Hold service using that timing source. I suspec
 that if I restart the Asterisk service everything will come back up
 the way that it did last time. However, I'm wondering if there would
 be a way to switch the Music On Hold module back to using pthread
 timing without restarting the Asterisk service.

Bob, I would recommend upgrading to the latest version.  There have been a lot 
of security and bug fixes since 1.8.5.  There was a bug fixed, over a year ago 
(1.8.9), which sounds exactly like what you are experiencing.  The latest 
version is 1.8.20.1.

Regards,
Michael

(elguero)

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