Well, actually we are in contact with quite a number of call-centers that
use the free version - a lot of times it's embedded call centers, like
internal help-desks and such. One of the nicest things of * is that you
would not buy an ACD module for a traditional pbx to support just a couple
of
On 7/30/2010 5:49 AM, Lenz Emilitri wrote:
QueueMetrics is actually free (as in beer) for very small call centers and
individual hackers.
Oh really! I didn't know that! Very nice.
What is considered a small call centre? Are we talking up to around 5
agents or something? Is there a limit on
On 31 July 2010 15:28, Leif Madsen leif.mad...@asteriskdocs.org wrote:
On 7/30/2010 5:49 AM, Lenz Emilitri wrote:
QueueMetrics is actually free (as in beer) for very small call centers and
individual hackers.
Oh really! I didn't know that! Very nice.
What is considered a small call centre?
2 users. So, it's probably never used as a free version as probably there
are no 2 seat call centers that can survive this economy. But, it should
great for testing.
On Sat, Jul 31, 2010 at 10:28 AM, Leif Madsen
leif.mad...@asteriskdocs.orgwrote:
On 7/30/2010 5:49 AM, Lenz Emilitri wrote:
QueueMetrics is actually free (as in beer) for very small call centers and
individual hackers.
l.
2010/7/28 Zeeshan Zakaria zisha...@gmail.com
There is none for free.
Zeeshan A Zakaria
--
www.ilovetovoip.com
On 2010-07-27 6:12 PM, bruce bruce bruceb...@gmail.com wrote:
:-) I knew
Is it easy to install along with FreePBX as well?
Thanks
On Fri, Jul 30, 2010 at 5:49 AM, Lenz Emilitri lenz.lo...@gmail.com wrote:
QueueMetrics is actually free (as in beer) for very small call centers and
individual hackers.
l.
2010/7/28 Zeeshan Zakaria zisha...@gmail.com
There is none
Leif Madsen wrote:
I have a client using QueueMetrics and they seem to be fairly pleased
with it. Their response times on issues has been pretty good from
what I can tell (I had the client communicate with them directly
where necessary).
Unless you build it yourself, I'm not sure there
On Tue, Jul 27, 2010 at 6:08 PM, bruce bruce bruceb...@gmail.com wrote:
:-) I knew someone would bring up FreePBX. I have FreePBX installed and it's
not good for Queues at all. It's using the reporting tool from Areski and
One of the several things you asked for was GUI for cdr database logs.
On Mon, Jul 26, 2010 at 11:34 PM, bruce bruce bruceb...@gmail.com wrote:
I seem to not be able to find any good open source Asterisk Queue Analyzer
and Asterisk Log Analyzer on the web.
google 'freepbx'
It does some of what you want. For the rest of what you want, strongly
consider paying a
:-) I knew someone would bring up FreePBX. I have FreePBX installed and it's
not good for Queues at all. It's using the reporting tool from Areski and
Areski has recently released an upgrade to it which again is not what I
want.
There are few other programs that do this but really none that are
There is none for free.
Zeeshan A Zakaria
--
www.ilovetovoip.com
On 2010-07-27 6:12 PM, bruce bruce bruceb...@gmail.com wrote:
:-) I knew someone would bring up FreePBX. I have FreePBX installed and it's
not good for Queues at all. It's using the reporting tool from Areski and
Areski has
Try with:
http://queuemetrics.com/download/qloaderd-1.17.tar.gz
http://www.areski.net/asterisk-stat-v2/about.php
http://www.micpc.com/qloganalyzer/
Regards,
This is not the first time on this issue. I post in the past an in
house solution.
On Tue, Jul 27, 2010 at 5:38 PM, bruce bruce
On 10-07-27 06:08 PM, bruce bruce wrote:
:-) I knew someone would bring up FreePBX. I have FreePBX installed and
it's not good for Queues at all. It's using the reporting tool from
Areski and Areski has recently released an upgrade to it which again is
not what I want.
There are few other
Hi Guys,
I seem to not be able to find any good open source Asterisk Queue Analyzer
and Asterisk Log Analyzer on the web.
The Asterisk Queue Analyzer is to serve as the graphic tool for call center
or pbx admins. It will pull the info in queue.log and in MySQL asterisk CDR
to create a graphic
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