Well, actually we are in contact with quite a number of call-centers that
use the free version - a lot of times it's embedded call centers, like
internal help-desks and such. One of the nicest things of * is that you
would not buy an ACD module for a "traditional" pbx to support just a couple
of us
2 users. So, it's probably never used as a free version as probably there
are no 2 seat call centers that can survive this economy. But, it should
great for testing.
On Sat, Jul 31, 2010 at 10:28 AM, Leif Madsen
wrote:
> On 7/30/2010 5:49 AM, Lenz Emilitri wrote:
> > QueueMetrics is actually free
On 31 July 2010 15:28, Leif Madsen wrote:
> On 7/30/2010 5:49 AM, Lenz Emilitri wrote:
>> QueueMetrics is actually free (as in beer) for very small call centers and
>> individual hackers.
>
> Oh really! I didn't know that! Very nice.
>
> What is considered a "small" call centre? Are we talking up
On 7/30/2010 5:49 AM, Lenz Emilitri wrote:
> QueueMetrics is actually free (as in beer) for very small call centers and
> individual hackers.
Oh really! I didn't know that! Very nice.
What is considered a "small" call centre? Are we talking up to around 5
agents or something? Is there a limit on
Is it easy to install along with FreePBX as well?
Thanks
On Fri, Jul 30, 2010 at 5:49 AM, Lenz Emilitri wrote:
> QueueMetrics is actually free (as in beer) for very small call centers and
> individual hackers.
> l.
>
> 2010/7/28 Zeeshan Zakaria
>
> There is none for free.
>>
>> Zeeshan A Zakar
QueueMetrics is actually free (as in beer) for very small call centers and
individual hackers.
l.
2010/7/28 Zeeshan Zakaria
> There is none for free.
>
> Zeeshan A Zakaria
>
> --
> www.ilovetovoip.com
>
> On 2010-07-27 6:12 PM, "bruce bruce" wrote:
>
> :-) I knew someone would bring up FreePBX.
On Tue, Jul 27, 2010 at 6:08 PM, bruce bruce wrote:
> :-) I knew someone would bring up FreePBX. I have FreePBX installed and it's
> not good for Queues at all. It's using the reporting tool from Areski and
One of the several things you asked for was GUI for cdr database logs.
FreePBX is good fo
Leif Madsen wrote:
>
> I have a client using QueueMetrics and they seem to be fairly pleased
> with it. Their response times on issues has been pretty good from
> what I can tell (I had the client communicate with them directly
> where necessary).
>
> Unless you build it yourself, I'm not sure t
On 10-07-27 06:08 PM, bruce bruce wrote:
> :-) I knew someone would bring up FreePBX. I have FreePBX installed and
> it's not good for Queues at all. It's using the reporting tool from
> Areski and Areski has recently released an upgrade to it which again is
> not what I want.
>
> There are few oth
Try with:
http://queuemetrics.com/download/qloaderd-1.17.tar.gz
http://www.areski.net/asterisk-stat-v2/about.php
http://www.micpc.com/qloganalyzer/
Regards,
This is not the first time on this issue. I post in the past an in
house solution.
On Tue, Jul 27, 2010 at 5:38 PM, bruce bruce wrote:
There is none for free.
Zeeshan A Zakaria
--
www.ilovetovoip.com
On 2010-07-27 6:12 PM, "bruce bruce" wrote:
:-) I knew someone would bring up FreePBX. I have FreePBX installed and it's
not good for Queues at all. It's using the reporting tool from Areski and
Areski has recently released an up
:-) I knew someone would bring up FreePBX. I have FreePBX installed and it's
not good for Queues at all. It's using the reporting tool from Areski and
Areski has recently released an upgrade to it which again is not what I
want.
There are few other programs that do this but really none that are ne
On Mon, Jul 26, 2010 at 11:34 PM, bruce bruce wrote:
> I seem to not be able to find any good open source Asterisk Queue Analyzer
> and Asterisk Log Analyzer on the web.
google 'freepbx'
It does some of what you want. For the rest of what you want, strongly
consider paying a professional consult
Hi Guys,
I seem to not be able to find any good open source Asterisk Queue Analyzer
and Asterisk Log Analyzer on the web.
The Asterisk Queue Analyzer is to serve as the graphic tool for call center
or pbx admins. It will pull the info in queue.log and in MySQL asterisk CDR
to create a graphic bar
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