[asterisk-users] Asterisk core dumping on SendFax with FFA
Hello! This has already been fixed in recent releases of FFA; there was a bug previously where the module would cause Asterisk to crash if a document to be sent could not be queued (for one of many reasons). OK, happy to hear, but when or where the recent release of FFA will be available? Does commercial Fax For Asterix is free of that problem? Thanks Ilmars. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk core dumping on SendFax with FFA
On 07/15/2010 07:15 AM, Ilmars Knipšis wrote: Hello! This has already been fixed in recent releases of FFA; there was a bug previously where the module would cause Asterisk to crash if a document to be sent could not be queued (for one of many reasons). OK, happy to hear, but when or where the recent release of FFA will be available? This problem was fixed in 1.2.0 as far as I know; if you are experiencing that problem with the release available on downloads.digium.com, you need to report it to Digium Support. Does commercial Fax For Asterix is free of that problem? You are already using 'commercial' Fax for Asterisk (not Asterix). -- Kevin P. Fleming Digium, Inc. | Director of Software Technologies 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA skype: kpfleming | jabber: kflem...@digium.com Check us out at www.digium.com www.asterisk.org -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Asterisk core dumping on SendFax with FFA
Hi ! I have the same problem with the latest asterisk and FFA. Does anybody know how to eliminate the situations when this problem occurs? I looked in the Digium download section and found just old res_fax_digium version 1.2.0. Is there any chance to get driver update? Thanks! -- *Ilmars* -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Asterisk core dumping on SendFax with FFA
Hello again! Just info what we discovered if anybody gets the same problem. The reason is fax file (.tiff) resolution. If you try to improve fax quality by raising resolution then * crashes with core dump. Best, -- *Ilmars* -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk core dumping on SendFax with FFA
On 07/14/2010 01:16 PM, Ilmars Knipšis wrote: Hello again! Just info what we discovered if anybody gets the same problem. The reason is fax file (.tiff) resolution. If you try to improve fax quality by raising resolution then * crashes with core dump. This has already been fixed in recent releases of FFA; there was a bug previously where the module would cause Asterisk to crash if a document to be sent could not be queued (for one of many reasons). -- Kevin P. Fleming Digium, Inc. | Director of Software Technologies 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA skype: kpfleming | jabber: kflem...@digium.com Check us out at www.digium.com www.asterisk.org -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Asterisk core dumping on SendFax with FFA
Hi All, I seem to have stumbled on a bit of a problem. When trying to send a fax with Fax For Asterisk on 1.6.2.x (have tried 1.6.2.5, 1.6.2.7 and the current svn version, with FFA 1.2 I get a core dump each time. Here is an extract form the console: [May 12 22:47:09] DEBUG[22584]: app_queue.c:1084 handle_statechange: Device 'SIP/vltb-sbc01' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [May 12 22:47:09] DEBUG[22725]: pbx.c:3692 pbx_extension_helper: Launching 'Set' -- Executing [...@tbsendfax:1] Set(SIP/vltb-sbc01-, timestarted=20100512224709) in new stack [May 12 22:47:09] DEBUG[22725]: pbx.c:3692 pbx_extension_helper: Launching 'Answer' -- Executing [...@tbsendfax:2] Answer(SIP/vltb-sbc01-, ) in new stack [May 12 22:47:09] DEBUG[22725]: pbx.c:3692 pbx_extension_helper: Launching 'Set' -- Executing [...@tbsendfax:3] Set(SIP/vltb-sbc01-, ANSWERED=1) in new stack [May 12 22:47:09] DEBUG[22725]: pbx.c:3692 pbx_extension_helper: Launching 'Set' -- Executing [...@tbsendfax:4] Set(SIP/vltb-sbc01-, CALLSTATUS=0) in new stack [May 12 22:47:09] DEBUG[22725]: pbx.c:3692 pbx_extension_helper: Launching 'Set' -- Executing [...@tbsendfax:5] Set(SIP/vltb-sbc01-, FAXOPT(localstationid)=vltbfax) in new stack [May 12 22:47:09] DEBUG[22725]: res_fax.c:2120 acf_faxopt_write: channel 'SIP/vltb-sbc01-' setting FAXOPT(localstationid) to 'vltbfax' [May 12 22:47:09] DEBUG[22725]: pbx.c:3692 pbx_extension_helper: Launching 'Set' -- Executing [...@tbsendfax:6] Set(SIP/vltb-sbc01-, FAXOPT(ecm)=no) in new stack [May 12 22:47:09] DEBUG[22725]: res_fax.c:2120 acf_faxopt_write: channel 'SIP/vltb-sbc01-' setting FAXOPT(ecm) to 'no' [May 12 22:47:09] DEBUG[22725]: pbx.c:3692 pbx_extension_helper: Launching 'SendFAX' -- Executing [...@tbsendfax:7] SendFAX(SIP/vltb-sbc01-, /var/spool/asterisk/fax/campaign_70.tif) in new stack -- Channel 'SIP/vltb-sbc01-' sending FAX '/var/spool/asterisk/fax/campaign_70.tif' [May 12 22:47:09] DEBUG[22725]: channel.c:2434 ast_settimeout: Scheduling timer at (50 requested / 50 actual) timer ticks per second [May 12 22:47:09] DEBUG[22725]: channel.c:2548 ast_read_generator_actions: Generator got voice, switching to phase locked mode [May 12 22:47:09] DEBUG[22725]: channel.c:2434 ast_settimeout: Scheduling timer at (0 requested / 0 actual) timer ticks per second [May 12 22:47:09] DEBUG[22725]: rtp.c:3878 ast_rtp_write: Ooh, format changed from unknown to alaw [May 12 22:47:09] DEBUG[22725]: rtp.c:3904 ast_rtp_write: Created smoother: format: 8 ms: 20 len: 160 [May 12 22:47:13] DEBUG[22725]: rtp.c:1240 ast_rtcp_read: Got RTCP report of 88 bytes [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8223 process_sdp: Processing session-level SDP v=0... UNSUPPORTED. [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8223 process_sdp: Processing session-level SDP o=- 840372135 840372136 IN IP4 125.213.160.145... UNSUPPORTED. [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8223 process_sdp: Processing session-level SDP s=ENSResip... UNSUPPORTED. [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8223 process_sdp: Processing session-level SDP c=IN IP4 125.213.162.37... OK. [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8223 process_sdp: Processing session-level SDP t=0 0... UNSUPPORTED. [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8982 process_sdp_a_image: FaxVersion: 0 [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8387 process_sdp: Processing media-level (image) SDP a=T38FaxVersion:0... OK. [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8959 process_sdp_a_image: T38MaxBitRate: 9600 [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8387 process_sdp: Processing media-level (image) SDP a=T38MaxBitRate:9600... OK. [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8956 process_sdp_a_image: MaxBufferSize:200 [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8387 process_sdp: Processing media-level (image) SDP a=T38FaxMaxBuffer:200... OK. [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8991 process_sdp_a_image: FaxMaxDatagram: 72 [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8387 process_sdp: Processing media-level (image) SDP a=T38FaxMaxDatagram:72... OK. [May 12 22:47:15] DEBUG[22587]: chan_sip.c:9028 process_sdp_a_image: RateManagement: transferredTCF [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8387 process_sdp: Processing media-level (image) SDP a=T38FaxRateManagement:transferredTCF... OK. [May 12 22:47:15] DEBUG[22587]: chan_sip.c:9035 process_sdp_a_image: UDP EC: t38UDPRedundancy [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8387 process_sdp: Processing media-level (image) SDP a=T38FaxUdpEC:t38UDPRedundancy... OK. [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8996 process_sdp_a_image: FillBitRemoval: 0 [May 12 22:47:15] DEBUG[22587]: chan_sip.c:8387 process_sdp: Processing media-level (image) SDP a=T38FaxFillBitRemoval:0... OK. [May 12 22:47:15] DEBUG[22587]: chan_sip.c:9007
Re: [asterisk-users] Asterisk core dumping on SendFax with FFA
On 05/12/2010 08:12 AM, Ben Dinnerville wrote: [May 12 22:47:15] ERROR[22725]: res_fax_digium.c:2114 dgm_fax_start: FAX handle 0: failed to queue document '/var/spool/asterisk/fax/campaign_70.tif' [May 12 22:47:15] ERROR[22725]: res_fax.c:834 generic_fax_exec: channel 'SIP/vltb-sbc01-' FAX session '0' failure, reason: 'failed to start FAX session' This is a known bug, that is fixed in the FFA 1.2.1 release which is in testing right now; if you contact Digium Support, they should be able to get you a copy of it. The issue seems to be with the error - failed to queue document '/var/spool/asterisk/fax/campaign_70.tif' However I can confirm that a) the file exists, b) it is worl readable and c) is created from a pdf with ghostscipt in the recommended fashion - gs -q -dNOPAUSE -dBATCH -sDEVICE=tiffg4 -sPAPERSIZE=a4 -sColorMode=mono -sOutputFile=campaign_70.tif combo2010.pdf It would be helpful if you could provide that file to the support technician so it can be investigated. Anyone else having core dump issues or fax failure issues with 1.2.0? This one has kept me up for 2 days now - if I had any hair i would be pulling it out now. Like I said, it's a known problem, and the fix should be out within a day or two. It was reported to us about a week ago, so if you had contacted the support department, it's likely they would have been able to shortcut your hair-pulling experience :-) -- Kevin P. Fleming Digium, Inc. | Director of Software Technologies 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA skype: kpfleming | jabber: kflem...@digium.com Check us out at www.digium.com www.asterisk.org -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk core dumping on SendFax with FFA
Kevin P. Fleming wrote: Like I said, it's a known problem, and the fix should be out within a day or two. It was reported to us about a week ago, so if you had contacted the support department, it's likely they would have been able to shortcut your hair-pulling experience :-) Hi Kevin, Thanks for the update. Unfortunately I contacted the support team early on in the process (about 35 hours ago) and to date the only response has been Please run the debug process and send us the logs - so there has been much hair pulling in the meanwhile. I have ticket WAJ-201081 logged and am awaiting a response - however it would be appreciated if I could get my hands on the 1.2.1 version and would be more than happy to test it and see if the issue is fixed. Cheers, Ben -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk core dumping on SendFax with FFA
Well, I have managed to get my hands on a copy of 1.2.1 rc1 FFA which seems to have fixed the core dumping issue but does not appear to have fixed the issue that was causing the core dump. We are still getting an issue with a particular file which I have tried multiple different ways to create to no avail. The tiff file is created with ghostscript from a pdf as per the guidlines but every time we try and fax it we get the following: [May 13 11:28:09] DEBUG[26959] res_fax_digium.c: FAX handle 0: created document queue [May 13 11:28:09] ERROR[26959] res_fax_digium.c: FAX handle 0: failed to queue document '/var/spool/asterisk/fax/campaign_70.tif' [May 13 11:28:09] DEBUG[26959] res_fax_digium.c: FAX handle 0: freeing document queue. [May 13 11:28:09] DEBUG[26959] res_fax_digium.c: FAX handle 0: closing [May 13 11:28:09] ERROR[26959] res_fax.c: channel 'SIP/teleblast-sbc01-0001' FAX session '1' failure, reason: 'failed to start F AX session' and the call terminates. tiffinfo for the file shows: TIFF Directory at offset 0x2aae0 (174816) Subfile Type: multi-page document (2 = 0x2) Image Width: 1767 Image Length: 2369 Resolution: 204, 196 pixels/inch Bits/Sample: 1 Compression Scheme: CCITT Group 4 Photometric Interpretation: min-is-white FillOrder: msb-to-lsb Orientation: row 0 top, col 0 lhs Samples/Pixel: 1 Rows/Strip: 2369 Planar Configuration: single image plane Page Number: 0-0 Software: GPL Ghostscript 8.70 DateTime: 2010:05:12 23:20:00 Group 4 Options: (0 = 0x0) TIFF Directory at offset 0x57172 (356722) Subfile Type: multi-page document (2 = 0x2) Image Width: 1767 Image Length: 2369 Resolution: 204, 196 pixels/inch Bits/Sample: 1 Compression Scheme: CCITT Group 4 Photometric Interpretation: min-is-white FillOrder: msb-to-lsb Orientation: row 0 top, col 0 lhs Samples/Pixel: 1 Rows/Strip: 2369 Planar Configuration: single image plane Page Number: 1-0 Software: GPL Ghostscript 8.70 DateTime: 2010:05:12 23:20:11 Group 4 Options: (0 = 0x0) And the file is 357026 bytes in size. Can anyone see anything wrong with the tiff info or does anyone know of any issues with multiple pages or file size with fax for asterisk? Unfortunately I cannot seem to find any more information as to why the document couldn't be queued. Cheers, Ben -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk core dumping on SendFax with FFA
On Wed, May 12, 2010 at 9:53 PM, Ben Dinnerville b...@voicelogic.com.au wrote: We are still getting an issue with a particular file which I have tried multiple different ways to create to no avail. The tiff file is created with ghostscript from a pdf as per the guidlines but every time we try and fax it we get the following: Try using ReceiveFax(), and use a pdf=to-fax service or your own fax machine to fax it to your asterisk machine. That will give you an asterisk-created tiff of your pdf. I used ReceiveFax() to generate the tiffs I use for SendFax() testing. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
