Re: [asterisk-users] Asterisk in Production ?

2008-05-09 Thread Al Baker
Thank you for your very kind offer.
After repeatedly re-opening the ticket I finally got a clear specific 
answer.
Strangely, in the 30 mins it took for me to take the answer, try it, and 
report back the results
they had closed the ticket again so I couldn't report whether their 
solution fixed the problem or not.
In fact it did, but I would have liked to have been able to document 
that so that others running into
the same problem and scanning the bug report would know definitively if 
their answer was indeed correct.

But - THANK YOU - and I will Certainly take you up on your most kind 
offer in the future!

Tilghman Lesher wrote:
> On Thursday 08 May 2008 23:38:14 Al Baker wrote:
>   
>> Take a big shot of Valium before dealing with the bug tracker folks.
>> There idea of "help" is to post "You have an extra space in your line"
>> then CLOSE the ticket.
>> That kind of clear, specific help is just what my doctor ordered to keep
>> my BP nice and low
>> 
>
> If you have a problem with one of the explanations, please post the bug
> number here, and I'll be happy to explain it in more detail.
>
>   

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Re: [asterisk-users] Asterisk in Production ?

2008-05-08 Thread Tilghman Lesher
On Thursday 08 May 2008 23:38:14 Al Baker wrote:
> Take a big shot of Valium before dealing with the bug tracker folks.
> There idea of "help" is to post "You have an extra space in your line"
> then CLOSE the ticket.
> That kind of clear, specific help is just what my doctor ordered to keep
> my BP nice and low

If you have a problem with one of the explanations, please post the bug
number here, and I'll be happy to explain it in more detail.

-- 
Tilghman

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Re: [asterisk-users] Asterisk in Production ?

2008-05-08 Thread Al Baker
Take a big shot of Valium before dealing with the bug tracker folks.
There idea of "help" is to post "You have an extra space in your line"
then CLOSE the ticket.
That kind of clear, specific help is just what my doctor ordered to keep 
my BP nice and low

Benoit Plessis wrote:
> Tilghman Lesher a écrit :
>   
>> On Tuesday 06 May 2008 08:18:07 Benoit Plessis wrote:
>>   
>> 
>>> lordfuknowsyou a écrit :
>>> 
>>>   
 Vinícius Fontes wrote:

 I use 1.4.18 with no problems. We have quite a few users(125 total
 between branches), but the call volume at the most has been around 15
 active calls at a time.
   
 
>>> Any IAX2 phone or mostly SIP ?
>>> Do you use Call Queues ?
>>>
>>> We have less user than that, less concurrent call but quite a few
>>> crash/deadlocks
>>> 
>>>   
>> Have you reported these issues on the bugtracker?
>>
>>   
>> 
> Well, the problem is finding usefull data to report.
>
> I've 4 core dumps thats show differents things:
>
> two seems to be related to ControlPlayback:
> #0  0xb705b658 in strcasecmp () from /lib/tls/libc.so.6
> #1  0x0809c579 in ast_readframe ()
> #2  0x0809defc in ast_streamfile ()
> #3  0x0805e786 in ast_control_streamfile ()
> #4  0xb698be5c in ?? () from 
> /usr/lib/asterisk/modules/app_controlplayback.so
> #5  0x08298700 in ?? ()
> #6  0xb470aec0 in ?? ()
> #7  0xb698c1fc in ?? () from 
> /usr/lib/asterisk/modules/app_controlplayback.so
> #8  0xb698c1fa in ?? () from 
> /usr/lib/asterisk/modules/app_controlplayback.so
> #9  0x in ?? ()
> 
>
> One is pretty generic:
> #0  0x0809c9bc in ast_closestream ()
> #1  0x08085d91 in ast_hangup ()
> #2  0x080cd3d8 in pbx_builtin_setvar_helper ()
> #3  0x080cf08e in ast_pbx_outgoing_exten ()
> #4  0x080fde65 in ast_inet_ntoa ()
> #5  0xb7eec560 in start_thread () from /lib/tls/libpthread.so.0
> #6  0xb703667e in clone () from /lib/tls/libc.so.6
>
>
> and the latest is thread/iax2 related:
> #0  0xb7ee71c7 in pthread_mutex_trylock () from /lib/tls/libpthread.so.0
> #1  0xb562a969 in ?? () from /usr/lib/asterisk/modules/chan_iax2.so
> #2  0x0079 in ?? ()
> #3  0x in ?? ()
> #4  0xb547a148 in ?? ()
> #5  0x080f0508 in ast_sched_add_variable ()
> #6  0xb5647c89 in ?? () from /usr/lib/asterisk/modules/chan_iax2.so
> #7  0x0012 in ?? ()
> 
>
>
> But my main problem is when the system just froze,
> it start mostly by the Queue not working anymore, with member stuck in 
> 'in use' stack (should not happen
> with IAX2 agent IIRC, given that we had to build macros using GROUP() to 
> detect in use IAX2 agent)
> Then the console (asterisk -rcTvvv) start to freeze (completion doesn't 
> work, message stop from being displayed
> and even command output is lost).
>
> And i'm reading http://www.asterisk.org/developers/bug-guidelines which 
> speak of using SVN trunk version of asterisk,
> thing i'm not really eager to try on a live system...
>
>
>
>
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Re: [asterisk-users] Asterisk in Production ?

2008-05-08 Thread Al Baker
Perhaps this should be tagged under "Is * Ready For Prime Time ?" Thread
Isn't an 'appliance' supposed to be a 'plug-it-in-and-runs' sort of thing ?


Julian Yap wrote:
> On Tue, May 6, 2008 at 1:38 AM, Benoit Plessis <[EMAIL PROTECTED]> wrote:
>   
>>  We are actually running an AsteriskNow appliance with asterisk 1.4.18.1
>>  and it's quite unstable.
>>  We have ~30 IAX2 SoftPhones and encounter some "Avoiding IAX destroy
>>  deadlock"
>>  and now that we have added a Queue, it's worse than ever. The queue goes
>>  stuck quite often
>>  (agent are stuck in 'In use' state and if they logoff they can't log-in
>>  till an asterisk restart).
>> 
>
> There's an IAX issue with the security patch for 1.4.18.1... and 1.4.19.1.
>
> There's another thread on this.
>
> - Julian
>
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>   

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Re: [asterisk-users] Asterisk in Production ?

2008-05-07 Thread Benoit Plessis
Tzafrir Cohen a écrit :
> On Tue, May 06, 2008 at 09:42:17PM +0200, Benoit Plessis wrote:
>   
>> Tzafrir Cohen a écrit :
>> 
>>> On Tue, May 06, 2008 at 05:37:09PM +0200, Benoit Plessis wrote:
>>>
>>>   
>>>   
 Here it is, but since the AsteriskNow release has stripped the binary
 i fear it won't be of much use:
 
 
>>> Is there any "-debug" package for asterisknow's asterisk package?
>>>
>>> On RedHat they are generated automatically. On Debian they require some
>>> extra settings, and has been present in recent Asterisk packages (the
>>> asterisk-dbg package) but not in all of the smaller modules packages.
>>>
>>>   
>>>   
>> Nope, already tried this before posting
>> but nothing like that appears on conary
>> 
>
> I looked again at http://rbuilder.rpath.com/ and searched for the
> package "asterisk".
>
> It does seem to have a subpackage called "asterisk:debuginfo".
>   
I'm not able to install it but i'll look further, conary is a tricky 
software to say the least
>   
>> anyway, i'll be migrating on a debian asap, since i now this
>> much better and the advantages of AsteriskNow keep reducing
>> 
>
> Off topic:
> That is not to say you should not try Debian ASAP ;-) 
>   
Well i tried a debian/lenny with an mISDN patched for 2.6.24
but it lead to kernel panic / server reboot after 4/5 calls on the B410p.
No problem on the T220b but i need both cards ...

I think i'll have to reinstall an debian/etch and either try the 
packaged asterisk 1.2
or manually build an 1.4 + zaptel + misdn.
Everything i was looking away from when i initially choosed asteriskNow

> To help you with that, here's a live CD:
> http://updates.xorcom.com/iso/
>
>   



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Re: [asterisk-users] Asterisk in Production ?

2008-05-07 Thread Tzafrir Cohen
On Tue, May 06, 2008 at 09:42:17PM +0200, Benoit Plessis wrote:
> Tzafrir Cohen a écrit :
> > On Tue, May 06, 2008 at 05:37:09PM +0200, Benoit Plessis wrote:
> >
> >   
> >> Here it is, but since the AsteriskNow release has stripped the binary
> >> i fear it won't be of much use:
> >> 
> >
> > Is there any "-debug" package for asterisknow's asterisk package?
> >
> > On RedHat they are generated automatically. On Debian they require some
> > extra settings, and has been present in recent Asterisk packages (the
> > asterisk-dbg package) but not in all of the smaller modules packages.
> >
> >   
> Nope, already tried this before posting
> but nothing like that appears on conary

I looked again at http://rbuilder.rpath.com/ and searched for the
package "asterisk".

It does seem to have a subpackage called "asterisk:debuginfo".

> 
> anyway, i'll be migrating on a debian asap, since i now this
> much better and the advantages of AsteriskNow keep reducing

Off topic:
That is not to say you should not try Debian ASAP ;-) 

To help you with that, here's a live CD:
http://updates.xorcom.com/iso/

-- 
   Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Julian Yap
On Tue, May 6, 2008 at 1:38 AM, Benoit Plessis <[EMAIL PROTECTED]> wrote:
>  We are actually running an AsteriskNow appliance with asterisk 1.4.18.1
>  and it's quite unstable.
>  We have ~30 IAX2 SoftPhones and encounter some "Avoiding IAX destroy
>  deadlock"
>  and now that we have added a Queue, it's worse than ever. The queue goes
>  stuck quite often
>  (agent are stuck in 'In use' state and if they logoff they can't log-in
>  till an asterisk restart).

There's an IAX issue with the security patch for 1.4.18.1... and 1.4.19.1.

There's another thread on this.

- Julian

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Benoit Plessis
Tzafrir Cohen a écrit :
> On Tue, May 06, 2008 at 05:37:09PM +0200, Benoit Plessis wrote:
>
>   
>> Here it is, but since the AsteriskNow release has stripped the binary
>> i fear it won't be of much use:
>> 
>
> Is there any "-debug" package for asterisknow's asterisk package?
>
> On RedHat they are generated automatically. On Debian they require some
> extra settings, and has been present in recent Asterisk packages (the
> asterisk-dbg package) but not in all of the smaller modules packages.
>
>   
Nope, already tried this before posting
but nothing like that appears on conary

anyway, i'll be migrating on a debian asap, since i now this
much better and the advantages of AsteriskNow keep reducing

as a matter of fact i already now that some thing that doesn't work 
under AstNow
(my siemens sip hardphones, and my SIP provider (Keyyo) at least) work 
with the
debian packaged asterisk.
Well for the sip provider it's not that it doesn't work, more than the 
only way to have some
sound is to use the 'm' flag of the Dial() command to have the moh 
played during the ringing.
Given that, i got some sound when the call is established ...

-- 
Benoit



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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Tzafrir Cohen
On Tue, May 06, 2008 at 05:37:09PM +0200, Benoit Plessis wrote:

> Here it is, but since the AsteriskNow release has stripped the binary
> i fear it won't be of much use:

Is there any "-debug" package for asterisknow's asterisk package?

On RedHat they are generated automatically. On Debian they require some
extra settings, and has been present in recent Asterisk packages (the
asterisk-dbg package) but not in all of the smaller modules packages.

-- 
   Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Benoit Plessis
Steve Totaro a écrit :
> On Tue, May 6, 2008 at 9:18 AM, Benoit Plessis <[EMAIL PROTECTED]> wrote:
>   
>> lordfuknowsyou a écrit :
>>
>> 
>>> Vinícius Fontes wrote:
>>>   
>>  >
>>  > I use 1.4.18 with no problems. We have quite a few users(125 total
>>  > between branches), but the call volume at the most has been around 15
>>  > active calls at a time.
>>  >
>>  Any IAX2 phone or mostly SIP ?
>>  Do you use Call Queues ?
>>
>>  We have less user than that, less concurrent call but quite a few
>>  crash/deadlocks
>>
>> 
>
> Try SIP only if you can and report back.  I think you will confirm
> what is pretty much a silent consensus (even among Digium Devs).
>
> Thanks,
> Steve Totaro
>
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>   

I've tried SIP only but i already got one 'stuck' Queue member:
   Members:
  Local/[EMAIL PROTECTED] with penalty 10 (dynamic) (In use) has taken 1 
calls (last was 45 secs ago)
  Local/[EMAIL PROTECTED] with penalty 20 (dynamic) (Not in use) has taken 
no calls yet
   Callers:
  1. Zap/10-1 (wait: 0:18, prio: 0)

[May  6 17:48:35] NOTICE[2047]: app_queue.c:2152 wait_for_answer: No one 
is answering queue 'support' (1/0/0)
asterix*CLI> core show channels
Channel  Location State   
Application(Data)
SIP/rtournier-081ef2 (None)   Up  Bridged 
Call(Local/[EMAIL PROTECTED]

but the other end of the bridged call is long gone



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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Benoit Plessis
Tilghman Lesher a écrit :
> On Tuesday 06 May 2008 09:30:50 Benoit Plessis wrote:
>   
>> Tilghman Lesher a écrit :
>> 
>>> On Tuesday 06 May 2008 08:18:07 Benoit Plessis wrote:
>>>   
 lordfuknowsyou a écrit :
 
> Vinícius Fontes wrote:
>
> I use 1.4.18 with no problems. We have quite a few users(125 total
> between branches), but the call volume at the most has been around 15
> active calls at a time.
>   
 Any IAX2 phone or mostly SIP ?
 Do you use Call Queues ?

 We have less user than that, less concurrent call but quite a few
 crash/deadlocks
 
>>> Have you reported these issues on the bugtracker?
>>>   
>> Well, the problem is finding usefull data to report.
>>
>> I've 4 core dumps thats show differents things:
>>
>> two seems to be related to ControlPlayback:
>> #0  0xb705b658 in strcasecmp () from /lib/tls/libc.so.6
>> #1  0x0809c579 in ast_readframe ()
>> #2  0x0809defc in ast_streamfile ()
>> #3  0x0805e786 in ast_control_streamfile ()
>> #4  0xb698be5c in ?? () from
>> /usr/lib/asterisk/modules/app_controlplayback.so
>> #5  0x08298700 in ?? ()
>> #6  0xb470aec0 in ?? ()
>> #7  0xb698c1fc in ?? () from
>> /usr/lib/asterisk/modules/app_controlplayback.so
>> #8  0xb698c1fa in ?? () from
>> /usr/lib/asterisk/modules/app_controlplayback.so
>> #9  0x in ?? ()
>> 
>> 
>
> I'd love to see a 'bt full' on this one.
>   
Here it is, but since the AsteriskNow release has stripped the binary
i fear it won't be of much use:

#0  0xb705b658 in strcasecmp () from /lib/tls/libc.so.6
No symbol table info available.
#1  0x0809c579 in ast_readframe ()
No symbol table info available.
#2  0x0809defc in ast_streamfile ()
No symbol table info available.
#3  0x0805e786 in ast_control_streamfile ()
No symbol table info available.
#4  0xb698be5c in ?? () from 
/usr/lib/asterisk/modules/app_controlplayback.so
No symbol table info available.
#5  0x08298700 in ?? ()
No symbol table info available.
#6  0xb470aec0 in ?? ()
No symbol table info available.
#7  0xb698c1fc in ?? () from 
/usr/lib/asterisk/modules/app_controlplayback.so
No symbol table info available.
#8  0xb698c1fa in ?? () from 
/usr/lib/asterisk/modules/app_controlplayback.so
No symbol table info available.
#9  0x in ?? ()
No symbol table info available.
#10 0x in ?? ()
No symbol table info available.
#11 0x in ?? ()
No symbol table info available.
#12 0x0bb8 in ?? ()
No symbol table info available.
#13 0x2f727669 in ?? ()
No symbol table info available.
#14 0x65696c63 in ?? ()
No symbol table info available.
#15 0x2f73746e in ?? ()
No symbol table info available.
#16 0x6a6e6f62 in ?? ()
No symbol table info available.
#17 0x2d72756f in ?? ()
No symbol table info available.
#18 0x6e656962 in ?? ()
No symbol table info available.
#19 0x756e6576 in ?? ()
No symbol table info available.
#20 0x6568632d in ?? ()
No symbol table info available.
#21 0x6f702d7a in ?? ()
No symbol table info available.
#22 0x62726577 in ?? ()
No symbol table info available.
#23 0x6974756f in ?? ()
No symbol table info available.
#24 0x2d657571 in ?? ()
No symbol table info available.
#25 0x76726573 in ?? ()
No symbol table info available.
#26 0x73656369 in ?? ()
No symbol table info available.
#27 0x696c632d in ?? ()
No symbol table info available.
#28 0x00746e65 in ?? ()
No symbol table info available.
#29 0x0001 in ?? ()
No symbol table info available.
#30 0xb470af20 in ?? ()
No symbol table info available.
#31 0x081aa084 in ?? ()
No symbol table info available.
#32 0x001b in ?? ()
No symbol table info available.
#33 0x0025 in ?? ()
No symbol table info available.
#34 0x0028 in ?? ()
No symbol table info available.
#35 0xb698c1fc in ?? () from 
/usr/lib/asterisk/modules/app_controlplayback.so
No symbol table info available.
#36 0x in ?? ()
No symbol table info available.
#37 0xb698c1fa in ?? () from 
/usr/lib/asterisk/modules/app_controlplayback.so
No symbol table info available.
#38 0x0829c4a8 in ?? ()
No symbol table info available.
#39 0x0bb8 in ?? ()
No symbol table info available.
#40 0x in ?? ()
No symbol table info available.
#41 0xb470aec0 in ?? ()
No symbol table info available.
#42 0x in ?? ()
No symbol table info available.
#43 0xb698c1fc in ?? () from 
/usr/lib/asterisk/modules/app_controlplayback.so
No symbol table info available.
#44 0xb698c1fa in ?? () from 
/usr/lib/asterisk/modules/app_controlplayback.so
No symbol table info available.
#45 0x in ?? ()
No symbol table info available.
#46 0x in ?? ()
No symbol table info available.
#47 0x in ?? ()
No symbol table info available.
#48 0x in ?? ()
No symbol table info available.
#49 0x08298700 in ?? ()
No symbol table info available.
#50 0xb705b631 in strcasecmp () from /lib/tls/libc.so.6
No symbol table info available.
#51 0x080c8740 in pbx_substitute_variables_helper ()
No symbol table info available.
#52 0x080cd

Re: [asterisk-users] Asterisk in Production

2008-05-06 Thread Norman Franke
On May 6, 2008, at 10:20 AM, [EMAIL PROTECTED]  
wrote:



I'm wondering what version of asterisk people use in production
environnement ?
on which distribution ?

And what is your setup like ?

We are actually running an AsteriskNow appliance with asterisk  
1.4.18.1

and it's quite unstable.



I'm running 1.4.19 and it has been pretty stable. Anything before  
1.4.19, however, I found was embarrassingly unstable. I'd often get  
several crashes within an hour. However, since moving to 19 things  
have been better.


I don't run Queues, though, but I do run a custom derivative of  
Queues that fixed some bugs and greatly enhanced its usability for us.


We do tens of thousands of calls per day (mostly inbound) running on  
under Debian, although I had to upgrade the kernel to 2.6.23.11 in  
order to get ztdummy to work on my HP DL380. CPU load remains rather  
low. We are all SIP, no zaptel.


I used to run IAX2 between my three servers (one's a backup and for  
testing, the other handles desk phones and ATAs), but found IAX2  
very, very unreliable. It would hang Asterisk, crash, etc. I just  
replaced it with SIP (and turned off the module) and those problems  
went away.


Norman Franke
Answering Service for Directors, Inc.
www.myasd.com

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Tilghman Lesher
On Tuesday 06 May 2008 09:02:47 Steve Totaro wrote:
> On Tue, May 6, 2008 at 9:35 AM, Tilghman Lesher
>
> <[EMAIL PROTECTED]> wrote:
> > On Tuesday 06 May 2008 06:58:39 Steve Totaro wrote:
> >  > While these may not be popular opinions, I still ask, what does
> >  > SwitchVox use? What do some of the guys around here that setup large
> >  > systems use?  Is ABE even using 1.4 yet?
> >
> >  Yes, ABE version C (in release for several months) is using the 1.4
> > codebase.
>
> Does "In Release" equate to "In the Wild" or "In Many Production
> Installations" ?

I sense that there are quite a few people who are running version C and a few
holdouts still running B, but that's based on a wet-finger-in-the-wind
estimation, not on any industry surveys.

-- 
Tilghman

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Tilghman Lesher
On Tuesday 06 May 2008 09:30:50 Benoit Plessis wrote:
> Tilghman Lesher a écrit :
> > On Tuesday 06 May 2008 08:18:07 Benoit Plessis wrote:
> >> lordfuknowsyou a écrit :
> >>> Vinícius Fontes wrote:
> >>>
> >>> I use 1.4.18 with no problems. We have quite a few users(125 total
> >>> between branches), but the call volume at the most has been around 15
> >>> active calls at a time.
> >>
> >> Any IAX2 phone or mostly SIP ?
> >> Do you use Call Queues ?
> >>
> >> We have less user than that, less concurrent call but quite a few
> >> crash/deadlocks
> >
> > Have you reported these issues on the bugtracker?
>
> Well, the problem is finding usefull data to report.
>
> I've 4 core dumps thats show differents things:
>
> two seems to be related to ControlPlayback:
> #0  0xb705b658 in strcasecmp () from /lib/tls/libc.so.6
> #1  0x0809c579 in ast_readframe ()
> #2  0x0809defc in ast_streamfile ()
> #3  0x0805e786 in ast_control_streamfile ()
> #4  0xb698be5c in ?? () from
> /usr/lib/asterisk/modules/app_controlplayback.so
> #5  0x08298700 in ?? ()
> #6  0xb470aec0 in ?? ()
> #7  0xb698c1fc in ?? () from
> /usr/lib/asterisk/modules/app_controlplayback.so
> #8  0xb698c1fa in ?? () from
> /usr/lib/asterisk/modules/app_controlplayback.so
> #9  0x in ?? ()
> 

I'd love to see a 'bt full' on this one.

> One is pretty generic:
> #0  0x0809c9bc in ast_closestream ()
> #1  0x08085d91 in ast_hangup ()
> #2  0x080cd3d8 in pbx_builtin_setvar_helper ()
> #3  0x080cf08e in ast_pbx_outgoing_exten ()
> #4  0x080fde65 in ast_inet_ntoa ()
> #5  0xb7eec560 in start_thread () from /lib/tls/libpthread.so.0
> #6  0xb703667e in clone () from /lib/tls/libc.so.6

Ditto, bt full.

> and the latest is thread/iax2 related:
> #0  0xb7ee71c7 in pthread_mutex_trylock () from /lib/tls/libpthread.so.0
> #1  0xb562a969 in ?? () from /usr/lib/asterisk/modules/chan_iax2.so
> #2  0x0079 in ?? ()
> #3  0x in ?? ()
> #4  0xb547a148 in ?? ()
> #5  0x080f0508 in ast_sched_add_variable ()
> #6  0xb5647c89 in ?? () from /usr/lib/asterisk/modules/chan_iax2.so
> #7  0x0012 in ?? ()
> 

This one may need valgrind to track down the problem, but please be sure
to run 1.4.18 or later, as we've already fixed a problem that produced
backtraces similar to this.

> But my main problem is when the system just froze,
> it start mostly by the Queue not working anymore, with member stuck in
> 'in use' stack (should not happen
> with IAX2 agent IIRC, given that we had to build macros using GROUP() to
> detect in use IAX2 agent)
> Then the console (asterisk -rcTvvv) start to freeze (completion doesn't
> work, message stop from being displayed
> and even command output is lost).
>
> And i'm reading http://www.asterisk.org/developers/bug-guidelines which
> speak of using SVN trunk version of asterisk,
> thing i'm not really eager to try on a live system...

I don't see anywhere on that page that recommends that you try SVN trunk,
only the latest SVN (which is probably confusing, but what is meant is to try
the latest SVN in the 1.4 branch, which is the release branch.  Release
candidates and releases are tagged directly off that branch).

-- 
Tilghman

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Matt Watson
I'm using 1.4.18 in production on 2 boxes... one of which being a custom built 
desktop basically, the other being a Dell 1950 III

We are in a migration phase to the Dell box, right now the 1st box is doing 
nothing more than being a PSTN gateway to some FXO lines... basically waiting 
for numbers to be ported off the analog lines and onto the new T1 which is 
connected to the Dell box.

We have the 2 boxes connected by IAX2 trunk.

I had 1.4.19 and 1.4.19.1 running on the Dell box, but it started giving me a 
lot of trouble with the IAX2 trunk, the trunk would (seemingly) go into 
UNREACHABLE status and never come back without restarting asterisk (reload, or 
iax2 reload wouldn’t cut it).  Also, occasionally people trying to make 
outbound calls (and this probably happened on inbound as well), would get a 
"all circuits are busy" message because of the IAX2 channel driver reporting 
congestion on the trunk even though it was up (and not congested)

Unfortunately as this is a production box I didn’t really have time to try and 
debug it so I simply downgraded to .18 since it has proven itself well on the 
1st box.  So far since I;ve downgraded to .18 I haven’t had any problems.

Both installs I have running ontop of Gentoo (wouldn’t recommend it if you are 
new to Linux or don’t like tweak-ability).

That all being said, I'll probably give .20 a try when its released, as I see 
there have been some IAX2 bug fixes in it... but also by the time .20 is 
released I probably will have retired the box being used as a PSTN gateway and 
won’t need the IAX2 trunk anymore.

--
Matt

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Vinícius Fontes
Sent: Tuesday, May 06, 2008 8:11 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk in Production ?

There were some really unstable Asterisk releases in the 1.4 branch. I 
personally use 1.4.13 or 1.4.15 in production. Every single time I tried 1.4.16 
or higher I had problems.



Att
Vinícius Fontes
Desenvolvimento
Canall Tecnologia em Comunicações Ltda.

- "Steve Totaro" <[EMAIL PROTECTED]> escreveu:

> On Tue, May 6, 2008 at 7:38 AM, Benoit Plessis <[EMAIL PROTECTED]>
> wrote:
> >
> >  Hi,
> >
> >  I'm wondering what version of asterisk people use in production
> >  environnement ?
> >  on which distribution ?
> >
> >  And what is your setup like ?
> >
> >  We are actually running an AsteriskNow appliance with asterisk
> 1.4.18.1
> >  and it's quite unstable.
> >  We have ~30 IAX2 SoftPhones and encounter some "Avoiding IAX
> destroy
> >  deadlock"
> >  and now that we have added a Queue, it's worse than ever. The queue
> goes
> >  stuck quite often
> >  (agent are stuck in 'In use' state and if they logoff they can't
> log-in
> >  till an asterisk restart).
> >
> >
> >  regards
> >
>
> I am personally a proponent of Asterisk 1.2.X as I see more and more
> fatal bugs in the 1.4.X code come up on the lists as well as IAX2
> bugs.  I constantly hear "Asterisk 1.4.whatever is much better, but
> the bugs coming out are not just unexpected behavior that one could
> live with, they are segfaults, system crashes, modules not getting
> installed (Zaptel).
>
> I use SIP since I have seen quite a few issues with IAX2 that were
> solved by simply switching to SIP.
>
> The above two yield solid systems under heavy load for me.  OS is not
> so important I do not believe.  I have some running FC8 and more
> running CentOS, both rock solid.  I think the general consensus on OS
> is use what you are most familiar with.
>
> While these may not be popular opinions, I still ask, what does
> SwitchVox use?  What do some of the guys around here that setup large
> systems use?  Is ABE even using 1.4 yet?  All I see in the ABE
> release
> notes is 1.2 although I have heard that ABE should be running 1.4
> "Very Soon" many many moons ago
> http://www.digium.com/en/docs/ABE/README .  So either Digium doesn't
> trust 1.4 enough to use it for ABE or the README is out of date.
>
> Thanks,
> Steve Totaro
>
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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Mindaugas Kezys
Hello,

Our company did 200+ installations around the globe and had no issues with
stability with correct Asterisk version.

We used most of 1.4. As far as I remember 1.4.16 has some nasty bugs along
with 1.4.19.x (SIP + realtime).

So current stable is 1.4.18.1 (for us).

For load check: http://wiki.kolmisoft.com/index.php/How_fast_MOR_can_perform

It shows how our billing application performs on top of Asterisk (2049
channels) and we can push it even further with some improvements.

We DO NOT RESTART our Asterisk installations daily or weekly. They work for
months.

Regards,
Mindaugas Kezys
http://www.kolmisoft.com



> -Original Message-
> From: [EMAIL PROTECTED] [mailto:asterisk-users-
> [EMAIL PROTECTED] On Behalf Of Benoit Plessis
> Sent: Tuesday, May 06, 2008 2:39 PM
> To: asterisk-users@lists.digium.com
> Subject: [asterisk-users] Asterisk in Production ?
> 
> 
> Hi,
> 
> I'm wondering what version of asterisk people use in production
> environnement ?
> on which distribution ?
> 
> And what is your setup like ?
> 
> We are actually running an AsteriskNow appliance with asterisk 1.4.18.1
> and it's quite unstable.
> We have ~30 IAX2 SoftPhones and encounter some "Avoiding IAX destroy
> deadlock"
> and now that we have added a Queue, it's worse than ever. The queue
> goes
> stuck quite often
> (agent are stuck in 'In use' state and if they logoff they can't log-in
> till an asterisk restart).
> 
> 
> regards
> 
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> To UNSUBSCRIBE or update options visit:
>http://lists.digium.com/mailman/listinfo/asterisk-users


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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Benoit Plessis
Tilghman Lesher a écrit :
> On Tuesday 06 May 2008 08:18:07 Benoit Plessis wrote:
>   
>> lordfuknowsyou a écrit :
>> 
>>> Vinícius Fontes wrote:
>>>
>>> I use 1.4.18 with no problems. We have quite a few users(125 total
>>> between branches), but the call volume at the most has been around 15
>>> active calls at a time.
>>>   
>> Any IAX2 phone or mostly SIP ?
>> Do you use Call Queues ?
>>
>> We have less user than that, less concurrent call but quite a few
>> crash/deadlocks
>> 
>
> Have you reported these issues on the bugtracker?
>
>   
Well, the problem is finding usefull data to report.

I've 4 core dumps thats show differents things:

two seems to be related to ControlPlayback:
#0  0xb705b658 in strcasecmp () from /lib/tls/libc.so.6
#1  0x0809c579 in ast_readframe ()
#2  0x0809defc in ast_streamfile ()
#3  0x0805e786 in ast_control_streamfile ()
#4  0xb698be5c in ?? () from 
/usr/lib/asterisk/modules/app_controlplayback.so
#5  0x08298700 in ?? ()
#6  0xb470aec0 in ?? ()
#7  0xb698c1fc in ?? () from 
/usr/lib/asterisk/modules/app_controlplayback.so
#8  0xb698c1fa in ?? () from 
/usr/lib/asterisk/modules/app_controlplayback.so
#9  0x in ?? ()


One is pretty generic:
#0  0x0809c9bc in ast_closestream ()
#1  0x08085d91 in ast_hangup ()
#2  0x080cd3d8 in pbx_builtin_setvar_helper ()
#3  0x080cf08e in ast_pbx_outgoing_exten ()
#4  0x080fde65 in ast_inet_ntoa ()
#5  0xb7eec560 in start_thread () from /lib/tls/libpthread.so.0
#6  0xb703667e in clone () from /lib/tls/libc.so.6


and the latest is thread/iax2 related:
#0  0xb7ee71c7 in pthread_mutex_trylock () from /lib/tls/libpthread.so.0
#1  0xb562a969 in ?? () from /usr/lib/asterisk/modules/chan_iax2.so
#2  0x0079 in ?? ()
#3  0x in ?? ()
#4  0xb547a148 in ?? ()
#5  0x080f0508 in ast_sched_add_variable ()
#6  0xb5647c89 in ?? () from /usr/lib/asterisk/modules/chan_iax2.so
#7  0x0012 in ?? ()



But my main problem is when the system just froze,
it start mostly by the Queue not working anymore, with member stuck in 
'in use' stack (should not happen
with IAX2 agent IIRC, given that we had to build macros using GROUP() to 
detect in use IAX2 agent)
Then the console (asterisk -rcTvvv) start to freeze (completion doesn't 
work, message stop from being displayed
and even command output is lost).

And i'm reading http://www.asterisk.org/developers/bug-guidelines which 
speak of using SVN trunk version of asterisk,
thing i'm not really eager to try on a live system...




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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Sanjay Rajdev
We are using Asterisk 1.4.13 in production, were we have almost 30 SIP users on 
a Asterisk box, we are also using IAX to communicate between main Asterisk 
server and the other. we use Queues, Conference too. 

Regards, 
Sanjay Rajdev 

- Original Message - 
From: "Benoit Plessis" <[EMAIL PROTECTED]> 
To: asterisk-users@lists.digium.com 
Sent: Tuesday, May 6, 2008 5:08:37 PM GMT +05:30 Chennai, Kolkata, Mumbai, New 
Delhi 
Subject: [asterisk-users] Asterisk in Production ? 


Hi, 

I'm wondering what version of asterisk people use in production 
environnement ? 
on which distribution ? 

And what is your setup like ? 

We are actually running an AsteriskNow appliance with asterisk 1.4.18.1 
and it's quite unstable. 
We have ~30 IAX2 SoftPhones and encounter some "Avoiding IAX destroy 
deadlock" 
and now that we have added a Queue, it's worse than ever. The queue goes 
stuck quite often 
(agent are stuck in 'In use' state and if they logoff they can't log-in 
till an asterisk restart). 


regards 

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Benoit Plessis
Steve Totaro a écrit :
> On Tue, May 6, 2008 at 9:18 AM, Benoit Plessis <[EMAIL PROTECTED]> wrote:
>   
>>  Any IAX2 phone or mostly SIP ?
>>  Do you use Call Queues ?
>>
>>  We have less user than that, less concurrent call but quite a few
>>  crash/deadlock
>
> Try SIP only if you can and report back.  I think you will confirm
> what is pretty much a silent consensus (even among Digium Devs).
>   
Hi, that's what i was planning seeing all thoses answers.
We initialy choosed IAX2 for the sendurl() support but
i'll set-up a test periode in SIP-only to compare.

> Thanks,
> Steve Totaro
>   
Thanks to you


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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread lordfuknowsyou
Steve Totaro wrote:
>>  I use 1.4.18 with no problems. We have quite a few users(125 total
>>  between branches), but the call volume at the most has been around 15
>>  active calls at a time.
>>
>>
>> 
>
> I would classify that as "Light to Medium Call Volume" or "SMB".
>
> Let me clarify what I consider "High Call Volume".  ~400 simultaneous
> calls, all SIP or 95 on a box doing quad PRI to SIP gateway duty.
> 15k+ calls a day lasting an average of fifteen minutes.
>
> Thanks,
> Steve Totaro
>
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>
>   
I agree that it is SMB, never said I was a telco ;]  just in production 
on 1.4.18. we do use sip,iax2 and pri. Our calls do last extended 
periods of time, especially when there are conferences. No call ques, 
and we do realtime voicemail,sip and iax to allow tennants web 
interfaces into the system through the standard 3 tiers.

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread lordfuknowsyou
Benoit Plessis wrote:
> lordfuknowsyou a écrit :
>   
>> Vinícius Fontes wrote:
>>   
>> I use 1.4.18 with no problems. We have quite a few users(125 total 
>> between branches), but the call volume at the most has been around 15 
>> active calls at a time.
>>   
>> 
> Any IAX2 phone or mostly SIP ?
> Do you use Call Queues ?
>
> We have less user than that, less concurrent call but quite a few 
> crash/deadlocks
>
>
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We use SIP and IAX2, we also do fax 2 email using spandsp and rx/txfax. 
I did have a problem with libpri during the upgrade and had to roll back 
to the one I was using prior.

hth

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Jay R. Ashworth
On Tue, May 06, 2008 at 10:01:54AM -0400, Jay R. Ashworth wrote:
> On Tue, May 06, 2008 at 01:38:37PM +0200, Benoit Plessis wrote:
> > I'm wondering what version of asterisk people use in production 
> > environnement ? on which distribution ?
> > 
> > And what is your setup like ?
> 
> Well, we're running a cluster of about 15 boxes or so with Slack 10 or
> 12 and 1.2.17(?, either 14 or 17) and VICIdial.  Yeah, you'd call it
> production.  :-)

Sorry: we're running zap channels at all the edges (Digium and Sangoma
quad-T cards, primarily), and IAX2 in the middle.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread SIP
Tilghman Lesher wrote:
> On Tuesday 06 May 2008 06:58:39 Steve Totaro wrote:
>   
>> All I see in the ABE release 
>> notes is 1.2 although I have heard that ABE should be running 1.4
>> "Very Soon" many many moons ago
>> http://www.digium.com/en/docs/ABE/README .  So either Digium doesn't
>> trust 1.4 enough to use it for ABE or the README is out of date.
>> 
>
> The first clue should be that the copyright listed in that file is from 2006.
> Yes, it's very much out of date.
>
>   

Fix it! Beat some of those tech writers into submission!

N.

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Steve Totaro
On Tue, May 6, 2008 at 9:35 AM, Tilghman Lesher
<[EMAIL PROTECTED]> wrote:
> On Tuesday 06 May 2008 06:58:39 Steve Totaro wrote:
>  > While these may not be popular opinions, I still ask, what does
>  > SwitchVox use? What do some of the guys around here that setup large
>  > systems use?  Is ABE even using 1.4 yet?
>
>  Yes, ABE version C (in release for several months) is using the 1.4 codebase.
>
>
>  > All I see in the ABE release
>  > notes is 1.2 although I have heard that ABE should be running 1.4
>  > "Very Soon" many many moons ago
>  > http://www.digium.com/en/docs/ABE/README .  So either Digium doesn't
>  > trust 1.4 enough to use it for ABE or the README is out of date.
>
>  The first clue should be that the copyright listed in that file is from 2006.
>  Yes, it's very much out of date.
>
>  --
>  Tilghman
>

Does "In Release" equate to "In the Wild" or "In Many Production
Installations" ?

Thanks,
Steve Totaro

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Jay R. Ashworth
On Tue, May 06, 2008 at 01:38:37PM +0200, Benoit Plessis wrote:
> I'm wondering what version of asterisk people use in production 
> environnement ? on which distribution ?
> 
> And what is your setup like ?

Well, we're running a cluster of about 15 boxes or so with Slack 10 or
12 and 1.2.17(?, either 14 or 17) and VICIdial.  Yeah, you'd call it
production.  :-)

It runs, knock on Formica-laminated particle board, pretty well.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Steve Totaro
On Tue, May 6, 2008 at 9:18 AM, Benoit Plessis <[EMAIL PROTECTED]> wrote:
> lordfuknowsyou a écrit :
>
> > Vinícius Fontes wrote:
>  >
>  > I use 1.4.18 with no problems. We have quite a few users(125 total
>  > between branches), but the call volume at the most has been around 15
>  > active calls at a time.
>  >
>  Any IAX2 phone or mostly SIP ?
>  Do you use Call Queues ?
>
>  We have less user than that, less concurrent call but quite a few
>  crash/deadlocks
>

Try SIP only if you can and report back.  I think you will confirm
what is pretty much a silent consensus (even among Digium Devs).

Thanks,
Steve Totaro

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Vinícius Fontes
Mostly SIP, some of my clients have queues and everything is working fine by 
now.



Att
Vinícius Fontes
Desenvolvimento
Canall Tecnologia em Comunicações Ltda.

- "Benoit Plessis" <[EMAIL PROTECTED]> escreveu:

> lordfuknowsyou a écrit :
> > Vinícius Fontes wrote:
> >
> > I use 1.4.18 with no problems. We have quite a few users(125 total
> > between branches), but the call volume at the most has been around
> 15
> > active calls at a time.
> >
> Any IAX2 phone or mostly SIP ?
> Do you use Call Queues ?
> 
> We have less user than that, less concurrent call but quite a few
> crash/deadlocks
> 
> 
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> To UNSUBSCRIBE or update options visit:
>http://lists.digium.com/mailman/listinfo/asterisk-users

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Tilghman Lesher
On Tuesday 06 May 2008 06:58:39 Steve Totaro wrote:
> While these may not be popular opinions, I still ask, what does
> SwitchVox use? What do some of the guys around here that setup large 
> systems use?  Is ABE even using 1.4 yet?

Yes, ABE version C (in release for several months) is using the 1.4 codebase.

> All I see in the ABE release 
> notes is 1.2 although I have heard that ABE should be running 1.4
> "Very Soon" many many moons ago
> http://www.digium.com/en/docs/ABE/README .  So either Digium doesn't
> trust 1.4 enough to use it for ABE or the README is out of date.

The first clue should be that the copyright listed in that file is from 2006.
Yes, it's very much out of date.

-- 
Tilghman

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Patrick

On Tue, 2008-05-06 at 07:58 -0400, Steve Totaro wrote:
[snip]
> While these may not be popular opinions, I still ask, what does
> SwitchVox use?  

Not sure what Asterisk version they use but I saw (iirc) a presentation
on their website that they run switchvox on top of Fedora Core 6. FC6
has been end-of-line for a long, long time... 

Regards,
Patrick


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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Tilghman Lesher
On Tuesday 06 May 2008 08:18:07 Benoit Plessis wrote:
> lordfuknowsyou a écrit :
> > Vinícius Fontes wrote:
> >
> > I use 1.4.18 with no problems. We have quite a few users(125 total
> > between branches), but the call volume at the most has been around 15
> > active calls at a time.
>
> Any IAX2 phone or mostly SIP ?
> Do you use Call Queues ?
>
> We have less user than that, less concurrent call but quite a few
> crash/deadlocks

Have you reported these issues on the bugtracker?

-- 
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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Steve Totaro
>  I use 1.4.18 with no problems. We have quite a few users(125 total
>  between branches), but the call volume at the most has been around 15
>  active calls at a time.
>
>

I would classify that as "Light to Medium Call Volume" or "SMB".

Let me clarify what I consider "High Call Volume".  ~400 simultaneous
calls, all SIP or 95 on a box doing quad PRI to SIP gateway duty.
15k+ calls a day lasting an average of fifteen minutes.

Thanks,
Steve Totaro

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Benoit Plessis
lordfuknowsyou a écrit :
> Vinícius Fontes wrote:
>   
> I use 1.4.18 with no problems. We have quite a few users(125 total 
> between branches), but the call volume at the most has been around 15 
> active calls at a time.
>   
Any IAX2 phone or mostly SIP ?
Do you use Call Queues ?

We have less user than that, less concurrent call but quite a few 
crash/deadlocks


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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread lordfuknowsyou
Vinícius Fontes wrote:
> There were some really unstable Asterisk releases in the 1.4 branch. I 
> personally use 1.4.13 or 1.4.15 in production. Every single time I tried 
> 1.4.16 or higher I had problems.
>
>
>
> Att
> Vinícius Fontes
> Desenvolvimento
> Canall Tecnologia em Comunicações Ltda.
>
> - "Steve Totaro" <[EMAIL PROTECTED]> escreveu:
>
>   
>> On Tue, May 6, 2008 at 7:38 AM, Benoit Plessis <[EMAIL PROTECTED]>
>> wrote:
>> 
>>>  Hi,
>>>
>>>  I'm wondering what version of asterisk people use in production
>>>  environnement ?
>>>  on which distribution ?
>>>
>>>  And what is your setup like ?
>>>
>>>  We are actually running an AsteriskNow appliance with asterisk
>>>   
>> 1.4.18.1
>> 
>>>  and it's quite unstable.
>>>  We have ~30 IAX2 SoftPhones and encounter some "Avoiding IAX
>>>   
>> destroy
>> 
>>>  deadlock"
>>>  and now that we have added a Queue, it's worse than ever. The queue
>>>   
>> goes
>> 
>>>  stuck quite often
>>>  (agent are stuck in 'In use' state and if they logoff they can't
>>>   
>> log-in
>> 
>>>  till an asterisk restart).
>>>
>>>
>>>  regards
>>>
>>>   
>> I am personally a proponent of Asterisk 1.2.X as I see more and more
>> fatal bugs in the 1.4.X code come up on the lists as well as IAX2
>> bugs.  I constantly hear "Asterisk 1.4.whatever is much better, but
>> the bugs coming out are not just unexpected behavior that one could
>> live with, they are segfaults, system crashes, modules not getting
>> installed (Zaptel).
>>
>> I use SIP since I have seen quite a few issues with IAX2 that were
>> solved by simply switching to SIP.
>>
>> The above two yield solid systems under heavy load for me.  OS is not
>> so important I do not believe.  I have some running FC8 and more
>> running CentOS, both rock solid.  I think the general consensus on OS
>> is use what you are most familiar with.
>>
>> While these may not be popular opinions, I still ask, what does
>> SwitchVox use?  What do some of the guys around here that setup large
>> systems use?  Is ABE even using 1.4 yet?  All I see in the ABE
>> release
>> notes is 1.2 although I have heard that ABE should be running 1.4
>> "Very Soon" many many moons ago
>> http://www.digium.com/en/docs/ABE/README .  So either Digium doesn't
>> trust 1.4 enough to use it for ABE or the README is out of date.
>>
>> Thanks,
>> Steve Totaro
>>
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>
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I use 1.4.18 with no problems. We have quite a few users(125 total 
between branches), but the call volume at the most has been around 15 
active calls at a time.

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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Vinícius Fontes
There were some really unstable Asterisk releases in the 1.4 branch. I 
personally use 1.4.13 or 1.4.15 in production. Every single time I tried 1.4.16 
or higher I had problems.



Att
Vinícius Fontes
Desenvolvimento
Canall Tecnologia em Comunicações Ltda.

- "Steve Totaro" <[EMAIL PROTECTED]> escreveu:

> On Tue, May 6, 2008 at 7:38 AM, Benoit Plessis <[EMAIL PROTECTED]>
> wrote:
> >
> >  Hi,
> >
> >  I'm wondering what version of asterisk people use in production
> >  environnement ?
> >  on which distribution ?
> >
> >  And what is your setup like ?
> >
> >  We are actually running an AsteriskNow appliance with asterisk
> 1.4.18.1
> >  and it's quite unstable.
> >  We have ~30 IAX2 SoftPhones and encounter some "Avoiding IAX
> destroy
> >  deadlock"
> >  and now that we have added a Queue, it's worse than ever. The queue
> goes
> >  stuck quite often
> >  (agent are stuck in 'In use' state and if they logoff they can't
> log-in
> >  till an asterisk restart).
> >
> >
> >  regards
> >
> 
> I am personally a proponent of Asterisk 1.2.X as I see more and more
> fatal bugs in the 1.4.X code come up on the lists as well as IAX2
> bugs.  I constantly hear "Asterisk 1.4.whatever is much better, but
> the bugs coming out are not just unexpected behavior that one could
> live with, they are segfaults, system crashes, modules not getting
> installed (Zaptel).
> 
> I use SIP since I have seen quite a few issues with IAX2 that were
> solved by simply switching to SIP.
> 
> The above two yield solid systems under heavy load for me.  OS is not
> so important I do not believe.  I have some running FC8 and more
> running CentOS, both rock solid.  I think the general consensus on OS
> is use what you are most familiar with.
> 
> While these may not be popular opinions, I still ask, what does
> SwitchVox use?  What do some of the guys around here that setup large
> systems use?  Is ABE even using 1.4 yet?  All I see in the ABE
> release
> notes is 1.2 although I have heard that ABE should be running 1.4
> "Very Soon" many many moons ago
> http://www.digium.com/en/docs/ABE/README .  So either Digium doesn't
> trust 1.4 enough to use it for ABE or the README is out of date.
> 
> Thanks,
> Steve Totaro
> 
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Re: [asterisk-users] Asterisk in Production ?

2008-05-06 Thread Steve Totaro
On Tue, May 6, 2008 at 7:38 AM, Benoit Plessis <[EMAIL PROTECTED]> wrote:
>
>  Hi,
>
>  I'm wondering what version of asterisk people use in production
>  environnement ?
>  on which distribution ?
>
>  And what is your setup like ?
>
>  We are actually running an AsteriskNow appliance with asterisk 1.4.18.1
>  and it's quite unstable.
>  We have ~30 IAX2 SoftPhones and encounter some "Avoiding IAX destroy
>  deadlock"
>  and now that we have added a Queue, it's worse than ever. The queue goes
>  stuck quite often
>  (agent are stuck in 'In use' state and if they logoff they can't log-in
>  till an asterisk restart).
>
>
>  regards
>

I am personally a proponent of Asterisk 1.2.X as I see more and more
fatal bugs in the 1.4.X code come up on the lists as well as IAX2
bugs.  I constantly hear "Asterisk 1.4.whatever is much better, but
the bugs coming out are not just unexpected behavior that one could
live with, they are segfaults, system crashes, modules not getting
installed (Zaptel).

I use SIP since I have seen quite a few issues with IAX2 that were
solved by simply switching to SIP.

The above two yield solid systems under heavy load for me.  OS is not
so important I do not believe.  I have some running FC8 and more
running CentOS, both rock solid.  I think the general consensus on OS
is use what you are most familiar with.

While these may not be popular opinions, I still ask, what does
SwitchVox use?  What do some of the guys around here that setup large
systems use?  Is ABE even using 1.4 yet?  All I see in the ABE release
notes is 1.2 although I have heard that ABE should be running 1.4
"Very Soon" many many moons ago
http://www.digium.com/en/docs/ABE/README .  So either Digium doesn't
trust 1.4 enough to use it for ABE or the README is out of date.

Thanks,
Steve Totaro

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[asterisk-users] Asterisk in Production ?

2008-05-06 Thread Benoit Plessis

Hi,

I'm wondering what version of asterisk people use in production 
environnement ?
on which distribution ?

And what is your setup like ?

We are actually running an AsteriskNow appliance with asterisk 1.4.18.1 
and it's quite unstable.
We have ~30 IAX2 SoftPhones and encounter some "Avoiding IAX destroy 
deadlock"
and now that we have added a Queue, it's worse than ever. The queue goes 
stuck quite often
(agent are stuck in 'In use' state and if they logoff they can't log-in 
till an asterisk restart).


regards

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Re: [Asterisk-Users] Asterisk in production as a fax server, anyone?

2006-04-06 Thread Julio Arruda

Paulo Scardine wrote:
I have a worst issue for you... If your fax solution is ever going to 
receive fax in Brazil, how would you block collect calls?
I have made a fax server solution with cheap Digium hardware that works 
in Brazil (2 E1s).

--


Paulo,
He is mentioning E1/PRI, so I assume the well known "collect call on 
E1/R2 thingie" doesn't apply to him.




Adolfo R. Brandes escreveu:


Greetings, All-Knowing Asterisk Users List,

My company needs to build a reliable fax server that can handle at 
least 30 simultaneous incoming faxes from the PSTN, using PRI.  We 
realize that this can be solved in any number of ways using a Linux 
box, but since IVR is also a must, Asterisk popped up as the most 
promising solution.


After combing these lists for clues, we began experimenting 
extensively with Asterisk and its software DSP and fax capabilities in 
most of their incarnations, such as Rxfax or Iaxmodem/Hylafax, 
together with Digium's E1 cards in server-grade Intel motherboards, 
all in a dedicated test environment.


Unfortunately, though, we have yet to achieve reliable and 
satisfactory results, even with only 1 fax call at a time.  I won't go 
into the details because we don't need technical support, given that 
this is, as of yet, a very loosely defined test.  What we want is is 
merely a pointer in the right direction. So here it comes:


Has anybody ever achieved, or know of someone who has, reliable 30 
simultaneous PRI fax calls using Asterisk and Asterisk-compatible 
hardware and software?


We are hardware agnostic, so if you say Sangoma's cards do it 
better than Digium's, or that Eicon Diva cards' hardware DSP and 
chan_capi are the only solution, we have no problem going there.  I 
would be most thankful, however, for detailed explanations of 
successful scenarios, including such things as motherboard make and 
model, processor speed, Linux distribution and version, and anything 
else you decide to be even marginally pertinent.

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Re: [Asterisk-Users] Asterisk in production as a fax server, anyone?

2006-04-06 Thread Paulo Scardine
I have a worst issue for you... If your fax solution is ever going to 
receive fax in Brazil, how would you block collect calls?
I have made a fax server solution with cheap Digium hardware that works 
in Brazil (2 E1s).

--
Paulo

Adolfo R. Brandes escreveu:


Greetings, All-Knowing Asterisk Users List,

My company needs to build a reliable fax server that can handle at 
least 30 simultaneous incoming faxes from the PSTN, using PRI.  We 
realize that this can be solved in any number of ways using a Linux 
box, but since IVR is also a must, Asterisk popped up as the most 
promising solution.


After combing these lists for clues, we began experimenting 
extensively with Asterisk and its software DSP and fax capabilities in 
most of their incarnations, such as Rxfax or Iaxmodem/Hylafax, 
together with Digium's E1 cards in server-grade Intel motherboards, 
all in a dedicated test environment.


Unfortunately, though, we have yet to achieve reliable and 
satisfactory results, even with only 1 fax call at a time.  I won't go 
into the details because we don't need technical support, given that 
this is, as of yet, a very loosely defined test.  What we want is is 
merely a pointer in the right direction. So here it comes:


Has anybody ever achieved, or know of someone who has, reliable 30 
simultaneous PRI fax calls using Asterisk and Asterisk-compatible 
hardware and software?


We are hardware agnostic, so if you say Sangoma's cards do it 
better than Digium's, or that Eicon Diva cards' hardware DSP and 
chan_capi are the only solution, we have no problem going there.  I 
would be most thankful, however, for detailed explanations of 
successful scenarios, including such things as motherboard make and 
model, processor speed, Linux distribution and version, and anything 
else you decide to be even marginally pertinent.


Thank you very much,
Adolfo R. Brandes

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Re: [Asterisk-Users] Asterisk in production as a fax server, anyone?

2006-04-06 Thread Paulo Scardine

Julio Arruda escreveu:


Paulo,
He is mentioning E1/PRI, so I assume the well known "collect call on 
E1/R2 thingie" doesn't apply to him.



Julio,

I have 1 E1 from telefonica and 1 from Embratel. Telefonica has a better 
deal for incoming calls (gave us more DIDs) but Embratel has better 
rates. I've had a real hard time trying to make E1/PRI signaling work 
with Embratel, with no success. In the end, I had to use MFC/5C. 
Telefonica and Embratel will not block collect calls for you, they dont 
care, its easy money.


May be he is linking to a smaller and more flexible telco, or may be he 
will put the * box behind another PBX that has better support for MFC/5C 
than libmfcr2. I'm just curious anyway.


The automated collect call system in Brazil is really dumb and unfair, 
and is abused so many ways... I want to beat the crap out of the genius 
who invented this system where the callee does not have to explicitly 
accept a collect call.


Anatel (the telco government agency in Brazil) dont even acknowledge 
this as problem, because they will not accept complaints against Anatel 
regulations, just against the telcos, and the telcos are following this 
dumb rules to the letter. Its because regulatory agencies in Brazil are 
here not to protect the citizens, just to extort money from private 
companies to burn in our corrupt political engine.


Sorry for the rant, but I would like to hear from other people running * 
in Brazil, how they address this trouble.


--
Paulo

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Re: [Asterisk-Users] Asterisk in production as a fax server, anyone?

2006-03-30 Thread Lee Howard

Olivier Krief wrote:


What would be an acceptable zttest result to avoid fax frame slippings ?



A result of 100% would be acceptable.  :-)

I believe that 99.8% seems to be also acceptable... at least according 
to popular concensus.  However, 92% is very bad, and at that result you 
would have a very hard time getting faxes through.


Lee.
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Re: [Asterisk-Users] Asterisk in production as a fax server, anyone?

2006-03-30 Thread Olivier Krief
2006/3/30, Lee Howard <[EMAIL PROTECTED]>:
However, based on the comments you give I'd suspect that you're havingwhat people seem to be calling "frame slipping".  There seem to be somemotherboards that react poorly with Zap cards (or their respective
drivers) and cause that.  Your zttest results should be revealing here.I don't know that anyone has yet proposed a conclusive solution to thatmatter other than to keep trying different motherboards until you find
one that works.What would be an acceptable zttest result to avoid fax frame slippings ?
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Re: [Asterisk-Users] Asterisk in production as a fax server, anyone?

2006-03-30 Thread Lee Howard

Adolfo R. Brandes wrote:

After combing these lists for clues, we began experimenting 
extensively with Asterisk and its software DSP and fax capabilities in 
most of their incarnations, such as Rxfax or Iaxmodem/Hylafax, 
together with Digium's E1 cards in server-grade Intel motherboards, 
all in a dedicated test environment.


Unfortunately, though, we have yet to achieve reliable and 
satisfactory results, even with only 1 fax call at a time.



Well, if you weren't just trying to test you could send some logs to an 
appropriate mailing list (like iaxmodem-users or whatever would be most 
appropriate), and you'd probably get a very quick indication as to why.


However, based on the comments you give I'd suspect that you're having 
what people seem to be calling "frame slipping".  There seem to be some 
motherboards that react poorly with Zap cards (or their respective 
drivers) and cause that.  Your zttest results should be revealing here.  
I don't know that anyone has yet proposed a conclusive solution to that 
matter other than to keep trying different motherboards until you find 
one that works.


I won't go into the details because we don't need technical support, 
given that this is, as of yet, a very loosely defined test.  What we 
want is is merely a pointer in the right direction. So here it comes:


Has anybody ever achieved, or know of someone who has, reliable 30 
simultaneous PRI fax calls using Asterisk and Asterisk-compatible 
hardware and software?



Yes.  The concurrent calls really isn't that big of a deal, either, if 
those are your thoughts.  The bigger issue seems to be the quality of 
the audio as it is delivered to the fax application/modem.


We are hardware agnostic, so if you say Sangoma's cards do it 
better than Digium's, or that Eicon Diva cards' hardware DSP and 
chan_capi are the only solution, we have no problem going there.



In my experience Sangoma offers better (or maybe just more caring) 
post-sale support than does Digium, however, the "frame slipping" issue 
seems to happen with both sets of hardware.  Maybe that's because 
Sangomas partially use the zaptel driver as well as does the Digium 
hardware.  As for Eicon Divas being used for IVR, I've never used them 
that way.


I would be most thankful, however, for detailed explanations of 
successful scenarios, including such things as motherboard make and 
model, processor speed, Linux distribution and version, and anything 
else you decide to be even marginally pertinent. 



The most success I've seen has been to bridge the call through Asterisk 
to a T1 fax modem such as a Patton 2977 or an Eicon Diva Server with 
HylaFAX running the modems.  (So you put a crossover cable between the 
T1/E1 fax modem and one of the ports on your TE405P card and bridge the 
fax call, after IVR, to the fax port and let HylaFAX take it from there.)


That said, I see no reason why you couldn't have just as much success 
with iaxmodem-hylafax or even txfax/rxfax... I just haven't personally 
used either of those as much as I have the T1-faxmodem solution.


Lee.

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Re: [Asterisk-Users] Asterisk in production as a fax server, anyone?

2006-03-30 Thread Craig Guy

Hi Adolfo,

I have done this and it works.  I have maxed out an E1 with 30 concurrent 
calls of which at least 25 would have been fax.


Hardware is nothing special, Dell Poweredge 750, 512mb ram, single SATA 
drive with either of a TE410p or TE110p card.  OS is FC2 with kernel 2.6.9 
I expect the server would handle 60 concurrent calls.  Asterisk is 1.0.10 
with spandsp 0.0.2pre25 and libtiff 3.5.7


Email me privately if you want more details.

Craig

- Original Message - 
From: "Adolfo R. Brandes" <[EMAIL PROTECTED]>

To: 
Sent: Thursday, March 30, 2006 10:20 PM
Subject: [Asterisk-Users] Asterisk in production as a fax server, anyone?



Greetings, All-Knowing Asterisk Users List,

My company needs to build a reliable fax server that can handle at least 
30 simultaneous incoming faxes from the PSTN, using PRI.  We realize that 
this can be solved in any number of ways using a Linux box, but since IVR 
is also a must, Asterisk popped up as the most promising solution.


After combing these lists for clues, we began experimenting extensively 
with Asterisk and its software DSP and fax capabilities in most of their 
incarnations, such as Rxfax or Iaxmodem/Hylafax, together with Digium's E1 
cards in server-grade Intel motherboards, all in a dedicated test 
environment.


Unfortunately, though, we have yet to achieve reliable and satisfactory 
results, even with only 1 fax call at a time.  I won't go into the details 
because we don't need technical support, given that this is, as of yet, a 
very loosely defined test.  What we want is is merely a pointer in the 
right direction. So here it comes:


Has anybody ever achieved, or know of someone who has, reliable 30 
simultaneous PRI fax calls using Asterisk and Asterisk-compatible hardware 
and software?


We are hardware agnostic, so if you say Sangoma's cards do it better than 
Digium's, or that Eicon Diva cards' hardware DSP and chan_capi are the 
only solution, we have no problem going there.  I would be most thankful, 
however, for detailed explanations of successful scenarios, including such 
things as motherboard make and model, processor speed, Linux distribution 
and version, and anything else you decide to be even marginally pertinent.


Thank you very much,
Adolfo R. Brandes

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[Asterisk-Users] Asterisk in production as a fax server, anyone?

2006-03-30 Thread Adolfo R. Brandes

Greetings, All-Knowing Asterisk Users List,

	My company needs to build a reliable fax server that can handle at 
least 30 simultaneous incoming faxes from the PSTN, using PRI.  We 
realize that this can be solved in any number of ways using a Linux box, 
but since IVR is also a must, Asterisk popped up as the most promising 
solution.


	After combing these lists for clues, we began experimenting extensively 
with Asterisk and its software DSP and fax capabilities in most of their 
incarnations, such as Rxfax or Iaxmodem/Hylafax, together with Digium's 
E1 cards in server-grade Intel motherboards, all in a dedicated test 
environment.


	Unfortunately, though, we have yet to achieve reliable and satisfactory 
results, even with only 1 fax call at a time.  I won't go into the 
details because we don't need technical support, given that this is, as 
of yet, a very loosely defined test.  What we want is is merely a 
pointer in the right direction. So here it comes:


	Has anybody ever achieved, or know of someone who has, reliable 30 
simultaneous PRI fax calls using Asterisk and Asterisk-compatible 
hardware and software?


	We are hardware agnostic, so if you say Sangoma's cards do it better 
than Digium's, or that Eicon Diva cards' hardware DSP and chan_capi are 
the only solution, we have no problem going there.  I would be most 
thankful, however, for detailed explanations of successful scenarios, 
including such things as motherboard make and model, processor speed, 
Linux distribution and version, and anything else you decide to be even 
marginally pertinent.


Thank you very much,
Adolfo R. Brandes

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Re: [Asterisk-Users] Asterisk in Production

2005-09-28 Thread Carlos Antunes
On 9/28/05, Waldo Rubinstein <[EMAIL PROTECTED]> wrote:
 The machine has 1 GB RAM. When I boot themachine fresh with asterisk, it uses approximately 80 MB of RAM whenI run top. After 10 days, top shows that it's using 730 MB of RAM.

Are you sure it is asterisk that is using all of that memory?

Are you reading a line that says something like:

Mem:    971236k total,   321576k used,   649660k free,    81552k buffers

If yes, you may not be interpreting it right.-- "We hold [...] that all men are created equal; that they areendowed [...] with certain inalienable rights; that amongthese are life, liberty, and the pursuit of happiness"
-- Thomas Jefferson
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[Asterisk-Users] Asterisk in Production

2005-09-28 Thread Waldo Rubinstein
I was reading on the wiki different possibilities of automatically  
restarting asterisk every so often. In some places, people mention  
they restart it once a day other on shorter or longer intervals. I  
believe the main reason people are doing this is because of possible  
memory leaks.


I'm running a system for IVR services. It's not a heavily loaded box,  
but there is almost always someone using the system. I issued a  
restart when convenient but it's been 10 days and it hasn't  
restarted. I wonder if it's really necessary to restart asterisk? Are  
there really memory leaks? The machine has 1 GB RAM. When I boot the  
machine fresh with asterisk, it uses approximately 80 MB of RAM when  
I run top. After 10 days, top shows that it's using 730 MB of RAM.


Then I wonder, what would happen if this was a busy system? Would I  
be forced into having to restart asterisk and potentially dropping  
all active calls? What are other people doing? I asked a question  
about whether there are people out there offering vonage-like  
services running on top of asterisk and I received several responses.  
I assume that if there is some sort of traffic on those boxes, they  
may be suffering from similar symptoms.


What are the recommendations for maintaining a production asterisk  
system and these "potential bugs" that cause memory leaks?


Thanks,
Waldo
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