RE: [asterisk-users] Asterisk stops responding to SIP/ZAP

2007-04-23 Thread Ken Williams
The problem has pretty much been there from the beginning.  I may
re-arrange cards and see if it happens on one particular channel or if
the problem moves with cards.

Thanks for the response. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Yuan LIU
Sent: Saturday, April 21, 2007 12:52 AM
To: asterisk-users@lists.digium.com
Subject: RE: [asterisk-users] Asterisk stops responding to SIP/ZAP

From: Ken Williams [EMAIL PROTECTED]
Date: Fri, 20 Apr 2007 07:27:05 -0600

About once a week or so my Asterisk box stops responding to all phones.
I can pull up the console, do whatever I want at the CLI but the only 
way to get things working again is to restart Asterisk altogether.

I finally cranked verbose  debugging way up (and watched my log files 
go from 1mb/day to 100mb/day), but below I believe contains my problem.
The next line is 1.5 minutes later where I restart Asterisk.

As a general troubleshooting procedure, you want to ask yourself if you
have made any changes before it stopped working.  If not, and especially
if you can restart and get it working again, I'd suspect some hardware
failure. 
(Assuming the problem is reproduceable - I had times when TDM card
stopped working with no trace of error.)  Try installing on another box.

Yuan Liu

SIP/701 is a Grandstream GXP-2000 phone (we have about 30 of them in 
place here).  Zap/3-1 is a Digium TDM400.

I can't quite figure out where my problem is, is it the initial 
exception, is it not getting hung up completely, does it have to do 
with the call limit on the SIP channel, perhaps 'no provider found'
statements?

Any help would be appreciated, I have a relatively simple dial-plan, I 
can send over relevant bits of it if necessary.

Thanks,
Ken

[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: Exception on 12, channel 3 
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: Got event On hook(1) on 
channel 3 (index 0) [Apr 19 13:51:13] DEBUG[27722] chan_zap.c: disabled

echo cancellation on channel 3 [Apr 19 13:51:13] DEBUG[27722] 
channel.c: Didn't get a frame from
channel: Zap/3-1
[Apr 19 13:51:13] DEBUG[27722] channel.c: Bridge stops bridging 
channels SIP/701-08ee6120 and Zap/3-1 [Apr 19 13:51:13] DEBUG[27722] 
channel.c: Hanging up channel 'Zap/3-1'
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: zt_hangup(Zap/3-1) [Apr 19 
13:51:13] DEBUG[27722] chan_zap.c: Hangup: channel: 3 index = 0, normal

= 12, callwait = -1, thirdcall = -1 [Apr 19 13:51:13] DEBUG[27722] 
chan_zap.c: disabled echo cancellation on channel 3 [Apr 19 13:51:13] 
DEBUG[27722] chan_zap.c: Set option TDD MODE, value:
OFF(0) on Zap/3-1
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: Updated conferencing on 3, 
with 0 conference users [Apr 19 13:51:13] VERBOSE[27722] logger.c: -- 
Hungup 'Zap/3-1'
[Apr 19 13:51:13] DEBUG[27722] devicestate.c: Notification of state 
change to be queued on device/channel Zap/3-1 [Apr 19 13:51:13] 
DEBUG[27722] pbx.c: Spawn extension
(from-internal,201,2) exited non-zero on 'SIP/701-08ee6120'
[Apr 19 13:51:13] VERBOSE[27722] logger.c: == Spawn extension 
(from-internal, 201, 2) exited non-zero on 'SIP/701-08ee6120'
[Apr 19 13:51:13] DEBUG[27722] pbx.c: Launching 'Hangup'
[Apr 19 13:51:13] VERBOSE[27722] logger.c: -- Executing 
[EMAIL PROTECTED]:1] Hangup(SIP/701-08ee6120, ) in new stack [Apr 19

13:51:13] DEBUG[27722] pbx.c: Spawn extension
(from-internal,h,1) exited non-zero on 'SIP/701-08ee6120'
[Apr 19 13:51:13] VERBOSE[27722] logger.c: == Spawn extension 
(from-internal, h, 1) exited non-zero on 'SIP/701-08ee6120'
[Apr 19 13:51:13] DEBUG[27722] channel.c: Hanging up channel 
'SIP/701-08ee6120'
[Apr 19 13:51:13] DEBUG[27722] chan_sip.c: Hangup call 
SIP/701-08ee6120, SIP callid [EMAIL PROTECTED]) [Apr 19 
13:51:13] DEBUG[27722] chan_sip.c: Updating call counter for incoming 
call [Apr 19 13:51:13] DEBUG[27722] chan_sip.c: Call from peer '701' 
removed from call limit 6 [Apr 19 13:51:13] DEBUG[27722] devicestate.c:

Notification of state change to be queued on device/channel SIP/701 
[Apr 19 13:51:13] DEBUG[27722] devicestate.c: Notification of state 
change to be queued on device/channel SIP/701-08ee6120 [Apr 19 
13:51:13] DEBUG[20432] devicestate.c: No provider found, checking 
channel drivers for Zap - 3 [Apr 19 13:51:13] DEBUG[20432] 
devicestate.c: Changing state for Zap/3 - state 0 (Unknown) [Apr 19 
13:51:13] DEBUG[20432] devicestate.c: No provider found, checking 
channel drivers for SIP - 701 [Apr 19 13:51:13] DEBUG[20432] 
chan_sip.c: Checking device state for peer 701 [Apr 19 13:51:13] 
DEBUG[20432] devicestate.c: Changing state for SIP/701
- state 1 (Not in use)
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: No provider found, 
checking channel drivers for SIP - 701 [Apr 19 13:51:13] DEBUG[20432] 
chan_sip.c: Checking device state for peer 701 [Apr 19 13:51:13] 
DEBUG[20432] devicestate.c: No provider found, checking channel drivers

for SIP - 701 [Apr 19 13:51:13] DEBUG[20432] chan_sip.c: Checking 
device state for peer 701

RE: [asterisk-users] Asterisk stops responding to SIP/ZAP

2007-04-21 Thread Yuan LIU

From: Ken Williams [EMAIL PROTECTED]
Date: Fri, 20 Apr 2007 07:27:05 -0600

About once a week or so my Asterisk box stops responding to all phones.
I can pull up the console, do whatever I want at the CLI but the only
way to get things working again is to restart Asterisk altogether.

I finally cranked verbose  debugging way up (and watched my log files
go from 1mb/day to 100mb/day), but below I believe contains my problem.
The next line is 1.5 minutes later where I restart Asterisk.


As a general troubleshooting procedure, you want to ask yourself if you have 
made any changes before it stopped working.  If not, and especially if you 
can restart and get it working again, I'd suspect some hardware failure. 
(Assuming the problem is reproduceable - I had times when TDM card stopped 
working with no trace of error.)  Try installing on another box.


Yuan Liu


SIP/701 is a Grandstream GXP-2000 phone (we have about 30 of them in
place here).  Zap/3-1 is a Digium TDM400.

I can't quite figure out where my problem is, is it the initial
exception, is it not getting hung up completely, does it have to do with
the call limit on the SIP channel, perhaps 'no provider found'
statements?

Any help would be appreciated, I have a relatively simple dial-plan, I
can send over relevant bits of it if necessary.

Thanks,
Ken

[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: Exception on 12, channel 3
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: Got event On hook(1) on
channel 3 (index 0)
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: disabled echo cancellation on
channel 3
[Apr 19 13:51:13] DEBUG[27722] channel.c: Didn't get a frame from
channel: Zap/3-1
[Apr 19 13:51:13] DEBUG[27722] channel.c: Bridge stops bridging channels
SIP/701-08ee6120 and Zap/3-1
[Apr 19 13:51:13] DEBUG[27722] channel.c: Hanging up channel 'Zap/3-1'
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: zt_hangup(Zap/3-1)
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: Hangup: channel: 3 index = 0,
normal = 12, callwait = -1, thirdcall = -1
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: disabled echo cancellation on
channel 3
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: Set option TDD MODE, value:
OFF(0) on Zap/3-1
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: Updated conferencing on 3,
with 0 conference users
[Apr 19 13:51:13] VERBOSE[27722] logger.c: -- Hungup 'Zap/3-1'
[Apr 19 13:51:13] DEBUG[27722] devicestate.c: Notification of state
change to be queued on device/channel Zap/3-1
[Apr 19 13:51:13] DEBUG[27722] pbx.c: Spawn extension
(from-internal,201,2) exited non-zero on 'SIP/701-08ee6120'
[Apr 19 13:51:13] VERBOSE[27722] logger.c: == Spawn extension
(from-internal, 201, 2) exited non-zero on 'SIP/701-08ee6120'
[Apr 19 13:51:13] DEBUG[27722] pbx.c: Launching 'Hangup'
[Apr 19 13:51:13] VERBOSE[27722] logger.c: -- Executing
[EMAIL PROTECTED]:1] Hangup(SIP/701-08ee6120, ) in new stack
[Apr 19 13:51:13] DEBUG[27722] pbx.c: Spawn extension
(from-internal,h,1) exited non-zero on 'SIP/701-08ee6120'
[Apr 19 13:51:13] VERBOSE[27722] logger.c: == Spawn extension
(from-internal, h, 1) exited non-zero on 'SIP/701-08ee6120'
[Apr 19 13:51:13] DEBUG[27722] channel.c: Hanging up channel
'SIP/701-08ee6120'
[Apr 19 13:51:13] DEBUG[27722] chan_sip.c: Hangup call SIP/701-08ee6120,
SIP callid [EMAIL PROTECTED])
[Apr 19 13:51:13] DEBUG[27722] chan_sip.c: Updating call counter for
incoming call
[Apr 19 13:51:13] DEBUG[27722] chan_sip.c: Call from peer '701' removed
from call limit 6
[Apr 19 13:51:13] DEBUG[27722] devicestate.c: Notification of state
change to be queued on device/channel SIP/701
[Apr 19 13:51:13] DEBUG[27722] devicestate.c: Notification of state
change to be queued on device/channel SIP/701-08ee6120
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: No provider found,
checking channel drivers for Zap - 3
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: Changing state for Zap/3 -
state 0 (Unknown)
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: No provider found,
checking channel drivers for SIP - 701
[Apr 19 13:51:13] DEBUG[20432] chan_sip.c: Checking device state for
peer 701
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: Changing state for SIP/701
- state 1 (Not in use)
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: No provider found,
checking channel drivers for SIP - 701
[Apr 19 13:51:13] DEBUG[20432] chan_sip.c: Checking device state for
peer 701
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: No provider found,
checking channel drivers for SIP - 701
[Apr 19 13:51:13] DEBUG[20432] chan_sip.c: Checking device state for
peer 701
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: Changing state for SIP/701
- state 1 (Not in use)
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: No provider found,
checking channel drivers for SIP - 701
[Apr 19 13:51:13] DEBUG[20432] chan_sip.c: Checking device state for
peer 701



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[asterisk-users] Asterisk stops responding to SIP/ZAP

2007-04-20 Thread Ken Williams
About once a week or so my Asterisk box stops responding to all phones.
I can pull up the console, do whatever I want at the CLI but the only
way to get things working again is to restart Asterisk altogether.
 
I finally cranked verbose  debugging way up (and watched my log files
go from 1mb/day to 100mb/day), but below I believe contains my problem.
The next line is 1.5 minutes later where I restart Asterisk.
 
SIP/701 is a Grandstream GXP-2000 phone (we have about 30 of them in
place here).  Zap/3-1 is a Digium TDM400.  
 
I can't quite figure out where my problem is, is it the initial
exception, is it not getting hung up completely, does it have to do with
the call limit on the SIP channel, perhaps 'no provider found'
statements?
 
Any help would be appreciated, I have a relatively simple dial-plan, I
can send over relevant bits of it if necessary.
 
Thanks,
Ken
 
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: Exception on 12, channel 3
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: Got event On hook(1) on
channel 3 (index 0)
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: disabled echo cancellation on
channel 3
[Apr 19 13:51:13] DEBUG[27722] channel.c: Didn't get a frame from
channel: Zap/3-1
[Apr 19 13:51:13] DEBUG[27722] channel.c: Bridge stops bridging channels
SIP/701-08ee6120 and Zap/3-1
[Apr 19 13:51:13] DEBUG[27722] channel.c: Hanging up channel 'Zap/3-1'
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: zt_hangup(Zap/3-1)
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: Hangup: channel: 3 index = 0,
normal = 12, callwait = -1, thirdcall = -1
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: disabled echo cancellation on
channel 3
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: Set option TDD MODE, value:
OFF(0) on Zap/3-1
[Apr 19 13:51:13] DEBUG[27722] chan_zap.c: Updated conferencing on 3,
with 0 conference users
[Apr 19 13:51:13] VERBOSE[27722] logger.c: -- Hungup 'Zap/3-1'
[Apr 19 13:51:13] DEBUG[27722] devicestate.c: Notification of state
change to be queued on device/channel Zap/3-1
[Apr 19 13:51:13] DEBUG[27722] pbx.c: Spawn extension
(from-internal,201,2) exited non-zero on 'SIP/701-08ee6120'
[Apr 19 13:51:13] VERBOSE[27722] logger.c: == Spawn extension
(from-internal, 201, 2) exited non-zero on 'SIP/701-08ee6120'
[Apr 19 13:51:13] DEBUG[27722] pbx.c: Launching 'Hangup'
[Apr 19 13:51:13] VERBOSE[27722] logger.c: -- Executing
[EMAIL PROTECTED]:1] Hangup(SIP/701-08ee6120, ) in new stack
[Apr 19 13:51:13] DEBUG[27722] pbx.c: Spawn extension
(from-internal,h,1) exited non-zero on 'SIP/701-08ee6120'
[Apr 19 13:51:13] VERBOSE[27722] logger.c: == Spawn extension
(from-internal, h, 1) exited non-zero on 'SIP/701-08ee6120'
[Apr 19 13:51:13] DEBUG[27722] channel.c: Hanging up channel
'SIP/701-08ee6120'
[Apr 19 13:51:13] DEBUG[27722] chan_sip.c: Hangup call SIP/701-08ee6120,
SIP callid [EMAIL PROTECTED])
[Apr 19 13:51:13] DEBUG[27722] chan_sip.c: Updating call counter for
incoming call
[Apr 19 13:51:13] DEBUG[27722] chan_sip.c: Call from peer '701' removed
from call limit 6
[Apr 19 13:51:13] DEBUG[27722] devicestate.c: Notification of state
change to be queued on device/channel SIP/701
[Apr 19 13:51:13] DEBUG[27722] devicestate.c: Notification of state
change to be queued on device/channel SIP/701-08ee6120
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: No provider found,
checking channel drivers for Zap - 3
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: Changing state for Zap/3 -
state 0 (Unknown)
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: No provider found,
checking channel drivers for SIP - 701
[Apr 19 13:51:13] DEBUG[20432] chan_sip.c: Checking device state for
peer 701
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: Changing state for SIP/701
- state 1 (Not in use)
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: No provider found,
checking channel drivers for SIP - 701
[Apr 19 13:51:13] DEBUG[20432] chan_sip.c: Checking device state for
peer 701
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: No provider found,
checking channel drivers for SIP - 701
[Apr 19 13:51:13] DEBUG[20432] chan_sip.c: Checking device state for
peer 701
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: Changing state for SIP/701
- state 1 (Not in use)
[Apr 19 13:51:13] DEBUG[20432] devicestate.c: No provider found,
checking channel drivers for SIP - 701
[Apr 19 13:51:13] DEBUG[20432] chan_sip.c: Checking device state for
peer 701
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