[asterisk-users] Asterisk voicemail minimum length / silence settings
What I'm trying to achieve is that a voicemail message should be at least 3 seconds long for it to be saved, but *after that* a prolonged silence (e.g. 10 seconds) should terminate the call and recording. My current settings (Asterisk 10.7.0 and 11.2.1) are: ; Minimum length of a voicemail message in seconds for the message to be kept ; The default is no minimum. minsecs=3 ; How many seconds of silence before we end the recording maxsilence=10 With these settings, I'm getting the following warning message. WARNING[21671] app_voicemail.c: maxsilence should be less than minsecs or you may get empty messages What are the right settings for this situation? Thanks all! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk voicemail minimum length / silence settings
Depending on exactly what you want, those may be the right settings. What the warning is telling you is that with those settings, someone could reach voicemail, say nothing (silence on the line) and after 10 seconds it will hang up on them and deliver a 10 second silent message to their voicemail box. If you set maxsilence to something like 2 seconds, then it would hang up after 2 seconds and no message would be delivered. The only risk you run by ignoring the warning is that some users *WILL* get voicemails delivered that have no real audio, but simply be silent. If you can live with that, you settings will work fine. Kevin Larsen - Systems Analyst - Pioneer Balloon - Ph: 316-688-8208 From: asterisk users ast4...@gmail.com To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com, Date: 01/22/2013 05:22 PM Subject:[asterisk-users] Asterisk voicemail minimum length / silence settings Sent by:asterisk-users-boun...@lists.digium.com What I'm trying to achieve is that a voicemail message should be at least 3 seconds long for it to be saved, but *after that* a prolonged silence (e.g. 10 seconds) should terminate the call and recording. My current settings (Asterisk 10.7.0 and 11.2.1) are: ; Minimum length of a voicemail message in seconds for the message to be kept ; The default is no minimum. minsecs=3 ; How many seconds of silence before we end the recording maxsilence=10 With these settings, I'm getting the following warning message. WARNING[21671] app_voicemail.c: maxsilence should be less than minsecs or you may get empty messages What are the right settings for this situation? Thanks all! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk voicemail minimum length / silence settings
But with max silence at 2 seconds, couldn't someone leave a 30-second message, pause for a couple seconds to gather their thoughts or dig up a phone number, and get hung up on? I'd think that the 3-second and 10-second settings are sensible. Saving a message that is known to be total silence has no value. --Don From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Kevin Larsen Sent: Tuesday, January 22, 2013 5:32 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Asterisk voicemail minimum length / silence settings Depending on exactly what you want, those may be the right settings. What the warning is telling you is that with those settings, someone could reach voicemail, say nothing (silence on the line) and after 10 seconds it will hang up on them and deliver a 10 second silent message to their voicemail box. If you set maxsilence to something like 2 seconds, then it would hang up after 2 seconds and no message would be delivered. The only risk you run by ignoring the warning is that some users *WILL* get voicemails delivered that have no real audio, but simply be silent. If you can live with that, you settings will work fine. Kevin Larsen - Systems Analyst - Pioneer Balloon - Ph: 316-688-8208 From:asterisk users ast4...@gmail.com To:Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com, Date:01/22/2013 05:22 PM Subject:[asterisk-users] Asterisk voicemail minimum length / silence settings Sent by:asterisk-users-boun...@lists.digium.com _ What I'm trying to achieve is that a voicemail message should be at least 3 seconds long for it to be saved, but *after that* a prolonged silence (e.g. 10 seconds) should terminate the call and recording. My current settings (Asterisk 10.7.0 and 11.2.1) are: ; Minimum length of a voicemail message in seconds for the message to be kept ; The default is no minimum. minsecs=3 ; How many seconds of silence before we end the recording maxsilence=10 With these settings, I'm getting the following warning message. WARNING[21671] app_voicemail.c: maxsilence should be less than minsecs or you may get empty messages What are the right settings for this situation? Thanks all! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com/ http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk voicemail minimum length / silence settings
On Tue, Jan 22, 2013 at 4:22 PM, asterisk users ast4...@gmail.com wrote: What are the right settings for this situation? We've used the following settings system-wide for about nine years without one complaint or known issue: [general] format = wav49|pcm maxsecs = 360 minsecs = 4 skipms = 3000 maxsilence = 3 maxlogins = 3 maxgreet = 120 maxmsg = 50 silencethreshold = 128 operator = yes sendvoicemail = yes usedirectory = yes forcename = yes forcegreeting = yes saycid = no review = yes nextaftercmd = yes tempgreetwarn = yes Some of these things may be deprecated depending on the version you're using. -- Carlos Alvarez TelEvolve 602-889-3003 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk voicemail minimum length / silence settings
Yes. That is why we don't use this setting. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Don Kelly Sent: Tuesday, January 22, 2013 6:44 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] Asterisk voicemail minimum length / silence settings But with max silence at 2 seconds, couldn't someone leave a 30-second message, pause for a couple seconds to gather their thoughts or dig up a phone number, and get hung up on? -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk voicemail minimum length / silence settings
On Tue, Jan 22, 2013 at 4:43 PM, Don Kelly d...@donkelly.biz wrote: But with max silence at 2 seconds, couldn’t someone leave a 30-second message, pause for a couple seconds to gather their thoughts or dig up a phone number, and get hung up on? Two seems short, but nobody has complained about our setting of three. -- Carlos Alvarez TelEvolve 602-889-3003 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
