[asterisk-users] Buzzing / Humming Noise

2014-04-28 Thread Shahid H
Hi Lately I've been having problem with the handsets on the polycom phones. The agents are complaining that the humming/buzzing can be heard on random days. When the agents touch their computer the buzzing may increase louder or reduced. Also when they grab the handset cable, the buzzing noise

Re: [asterisk-users] Buzzing / Humming Noise

2014-04-28 Thread Hoggins!
Hello, I'm afraid it has nothing to do with Asterisk, but bad ground loop on your electrical installations. Solve this, and you get rid of the buzzing. Le 28/04/2014 14:08, Shahid H a écrit : Hi Lately I've been having problem with the handsets on the polycom phones. The agents are

Re: [asterisk-users] Buzzing / Humming Noise

2014-04-28 Thread adamk
To me sounds like an electrical interference. I assume you're not using PoE. Try plugging the phone to someplace else and see if the noise still appears. Use wifi and battery powered cellphones with SIP clients to rule out - pbx - parts of the wired network To confirm it's an electrical