Re: [asterisk-users] Call List Campaign to an IVR
> On 6/02/2017, at 1:28 PM, Tech Support wrote: > > I remember doing the testing and two calls going out at the same time > don’t actually have to go out at the *exact* same time. The remote end will > pick up one of the two calls, but there is no guarantee which one it will be. > Also, if you let the first call ring too long, yes, the second call will go > to voicemail, but the first call will start ringing, which is something we > wanted to avoid. > John > That's the benefit of doing the & thing. The instant one of them goes to voicemail the other will stop ringing. Typing calls this happens in a few ms (after post dial delay). Because they are both going out at the same time with the same provider this is super quick. -- Cheers, Matt Riddell ___ http://www.venturevoip.com/news.php (Daily Asterisk News) http://www.venturevoip.com/pabx_on_disk.php (PABX on a Disk) http://www.venturevoip.com/exchange.php (Full ITSP Solution) http://www.venturevoip.com/cc.php (Call Centre Solutions) -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call List Campaign to an IVR
there are providers which let you call directly to voicemail by using a
prefix
On Mon, Feb 6, 2017 at 8:28 PM, Tech Support
wrote:
> I remember doing the testing and two calls going out at the same time
> don’t actually have to go out at the *exact* same time. The remote end will
> pick up one of the two calls, but there is no guarantee which one it will
> be. Also, if you let the first call ring too long, yes, the second call
> will go to voicemail, but the first call will start ringing, which is
> something we wanted to avoid.
>
> John
>
>
>
>
>
> *From:* asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-
> boun...@lists.digium.com] *On Behalf Of *Matt Riddell (lists)
> *Sent:* Monday, February 06, 2017 12:32 PM
>
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* Re: [asterisk-users] Call List Campaign to an IVR
>
>
>
> Not really, doing the way below you don't even have to worry about it.
> They both go out at the same instant and as soon as it hits voicemail it
> disconnects the other leg.
>
>
>
> If you wanted you could leave it ringing for twenty minutes and it would
> still have the same effect.
>
> Kind regards,
>
>
>
> Matt
>
>
> On Feb 6, 2017, at 12:29 PM, Tech Support
> wrote:
>
> That's the basics, but you have to nail the timing just right. The timing
> is
> really important to do it the right way.
>
>
> -Original Message-
> From: asterisk-users-boun...@lists.digium.com
> [mailto:asterisk-users-boun...@lists.digium.com
> ] On Behalf Of Steve Edwards
> Sent: Monday, February 06, 2017 12:25 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Call List Campaign to an IVR
>
>
>
> On Mon, 6 Feb 2017, Tech Support wrote:
>
>
>
> We were able to develop a feature to send the call to voicemail
>
> about 90% of the time. That way, an end user could (1) not be bothered by
> having to answer the call, (2)
>
> delete the message without listening to it, or (3) listen to the
>
> message when it was most convenient for them. That way, they were in
> control
> and things were done on
>
> their terms.
>
>
>
> On 6/02/2017, at 11:34 AM, Steve Edwards
>
> wrote:
>
>
>
> Love the idea. How?
>
>
> On Mon, 6 Feb 2017, Matt Riddell wrote:
>
>
> exten =>
>
> _X.,1,Dial(SIP/0111${EXTEN}@myprovider&SIP/1${EXTEN}@myprovider,3)
>
>
> Amazing. Who knew?
>
> So how/why does this work?
>
> I see 2 calls going out to my cell. Does the first 'busy out' my number at
> my cell provider so the second goes straight to VM? What part does the
> '0111' play?
>
> --
> Thanks in advance,
> -
> Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867
> <(760)%20468-3867> PST
> https://www.linkedin.com/in/steve-edwards-4244281
>
> --
> _
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> Check out the new Asterisk community forum at:
> https://community.asterisk.org/
>
> New to Asterisk? Start here:
> https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
> --
> _
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> Check out the new Asterisk community forum at: https://community.asterisk.
> org/
>
> New to Asterisk? Start here:
> https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
> --
> _
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>
> Check out the new Asterisk community forum at: https://community.asterisk.
> org/
>
> New to Asterisk? Start here:
> https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>http://lists.digium.com/mailman/listinfo/asterisk-users
>
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Re: [asterisk-users] Call List Campaign to an IVR
I remember doing the testing and two calls going out at the same time don’t
actually have to go out at the *exact* same time. The remote end will pick up
one of the two calls, but there is no guarantee which one it will be. Also, if
you let the first call ring too long, yes, the second call will go to
voicemail, but the first call will start ringing, which is something we wanted
to avoid.
John
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Matt Riddell
(lists)
Sent: Monday, February 06, 2017 12:32 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Call List Campaign to an IVR
Not really, doing the way below you don't even have to worry about it. They
both go out at the same instant and as soon as it hits voicemail it disconnects
the other leg.
If you wanted you could leave it ringing for twenty minutes and it would still
have the same effect.
Kind regards,
Matt
On Feb 6, 2017, at 12:29 PM, Tech Support wrote:
That's the basics, but you have to nail the timing just right. The timing is
really important to do it the right way.
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steve Edwards
Sent: Monday, February 06, 2017 12:25 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Call List Campaign to an IVR
On Mon, 6 Feb 2017, Tech Support wrote:
We were able to develop a feature to send the call to voicemail
about 90% of the time. That way, an end user could (1) not be bothered by
having to answer the call, (2)
delete the message without listening to it, or (3) listen to the
message when it was most convenient for them. That way, they were in control
and things were done on
their terms.
On 6/02/2017, at 11:34 AM, Steve Edwards
wrote:
Love the idea. How?
On Mon, 6 Feb 2017, Matt Riddell wrote:
exten =>
_X.,1,Dial(SIP/0111${EXTEN}@myprovider&SIP/1${EXTEN}@myprovider,3)
Amazing. Who knew?
So how/why does this work?
I see 2 calls going out to my cell. Does the first 'busy out' my number at
my cell provider so the second goes straight to VM? What part does the
'0111' play?
--
Thanks in advance,
-
Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST
https://www.linkedin.com/in/steve-edwards-4244281
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Re: [asterisk-users] Call List Campaign to an IVR
> On 6/02/2017, at 12:30 PM, Chris Bagnall wrote: > > On 6/2/17 5:24 pm, Tech Support wrote: >> Basically, >> two calls are made. > ... >> When the first call is made for >> such a short period, the remote end still goes off hook, but the call will >> end before it starts to ring. Then, halfway through the first call, a second >> call is made. Since the remote end is off hook from the first call, the >> second call will get sent to voicemail and the message is played there. > > Am I right in thinking call waiting isn't a thing on US mobile networks then? > In the UK, call waiting is pretty standard, and almost universally enabled by > default on mobile networks. AIUI the same is true for much of Europe. Heh nah, call waiting still only allows one ringing event to happen at a time. If your phone is ringing and another comes in it will go to voicemail. Call waiting allows you to get notified of a call if you're already on one, not multiple incoming at the same time. -- Cheers, Matt Riddell ___ http://www.venturevoip.com/news.php (Daily Asterisk News) http://www.venturevoip.com/pabx_on_disk.php (PABX on a Disk) http://www.venturevoip.com/exchange.php (Full ITSP Solution) http://www.venturevoip.com/cc.php (Call Centre Solutions) -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call List Campaign to an IVR
Not really, doing the way below you don't even have to worry about it. They
both go out at the same instant and as soon as it hits voicemail it disconnects
the other leg.
If you wanted you could leave it ringing for twenty minutes and it would still
have the same effect.
Kind regards,
Matt
> On Feb 6, 2017, at 12:29 PM, Tech Support wrote:
>
> That's the basics, but you have to nail the timing just right. The timing is
> really important to do it the right way.
>
>
> -Original Message-
> From: asterisk-users-boun...@lists.digium.com
> [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steve Edwards
> Sent: Monday, February 06, 2017 12:25 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Call List Campaign to an IVR
>
>
>> On Mon, 6 Feb 2017, Tech Support wrote:
>>
>> We were able to develop a feature to send the call to voicemail
> about 90% of the time. That way, an end user could (1) not be bothered by
> having to answer the call, (2)
>> delete the message without listening to it, or (3) listen to the
> message when it was most convenient for them. That way, they were in control
> and things were done on
>> their terms.
>
>> On 6/02/2017, at 11:34 AM, Steve Edwards
>> wrote:
>>
>> Love the idea. How?
>
>> On Mon, 6 Feb 2017, Matt Riddell wrote:
>>
>> exten =>
>> _X.,1,Dial(SIP/0111${EXTEN}@myprovider&SIP/1${EXTEN}@myprovider,3)
>
> Amazing. Who knew?
>
> So how/why does this work?
>
> I see 2 calls going out to my cell. Does the first 'busy out' my number at
> my cell provider so the second goes straight to VM? What part does the
> '0111' play?
>
> --
> Thanks in advance,
> -
> Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST
> https://www.linkedin.com/in/steve-edwards-4244281
>
> --
> _
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> Check out the new Asterisk community forum at:
> https://community.asterisk.org/
>
> New to Asterisk? Start here:
> https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
> --
> _
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> Check out the new Asterisk community forum at: https://community.asterisk.org/
>
> New to Asterisk? Start here:
> https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users
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asterisk-users mailing list
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Re: [asterisk-users] Call List Campaign to an IVR
On 6/2/17 5:24 pm, Tech Support wrote: Basically, two calls are made. ... When the first call is made for such a short period, the remote end still goes off hook, but the call will end before it starts to ring. Then, halfway through the first call, a second call is made. Since the remote end is off hook from the first call, the second call will get sent to voicemail and the message is played there. Am I right in thinking call waiting isn't a thing on US mobile networks then? In the UK, call waiting is pretty standard, and almost universally enabled by default on mobile networks. AIUI the same is true for much of Europe. Kind regards, Chris -- This email is made from 100% recycled electrons -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call List Campaign to an IVR
That's the basics, but you have to nail the timing just right. The timing is
really important to do it the right way.
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steve Edwards
Sent: Monday, February 06, 2017 12:25 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Call List Campaign to an IVR
> On Mon, 6 Feb 2017, Tech Support wrote:
>
> We were able to develop a feature to send the call to voicemail
about 90% of the time. That way, an end user could (1) not be bothered by
having to answer the call, (2)
> delete the message without listening to it, or (3) listen to the
message when it was most convenient for them. That way, they were in control
and things were done on
> their terms.
> On 6/02/2017, at 11:34 AM, Steve Edwards
> wrote:
>
> Love the idea. How?
On Mon, 6 Feb 2017, Matt Riddell wrote:
> exten =>
> _X.,1,Dial(SIP/0111${EXTEN}@myprovider&SIP/1${EXTEN}@myprovider,3)
Amazing. Who knew?
So how/why does this work?
I see 2 calls going out to my cell. Does the first 'busy out' my number at
my cell provider so the second goes straight to VM? What part does the
'0111' play?
--
Thanks in advance,
-
Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST
https://www.linkedin.com/in/steve-edwards-4244281
--
_
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asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
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asterisk-users mailing list
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Re: [asterisk-users] Call List Campaign to an IVR
> On 6/02/2017, at 12:24 PM, Steve Edwards wrote:
>
>
>> On Mon, 6 Feb 2017, Tech Support wrote:
>>
>> We were able to develop a feature to send the call to voicemail about
>> 90% of the time. That way, an end user could (1) not be bothered by having
>> to answer the call, (2)
>> delete the message without listening to it, or (3) listen to the
>> message when it was most convenient for them. That way, they were in control
>> and things were done on
>> their terms.
>
>> On 6/02/2017, at 11:34 AM, Steve Edwards wrote:
>> Love the idea. How?
>
> On Mon, 6 Feb 2017, Matt Riddell wrote:
>
>> exten => _X.,1,Dial(SIP/0111${EXTEN}@myprovider&SIP/1${EXTEN}@myprovider,3)
>
> Amazing. Who knew?
>
> So how/why does this work?
>
> I see 2 calls going out to my cell. Does the first 'busy out' my number at my
> cell provider so the second goes straight to VM? What part does the '0111'
> play?
Yep, if you have two calls going to the same number at the same time the second
will be busy.
Meaning it will go to voicemail.
Meaning it will be answered.
Meaning the other leg will be dropped.
The 0111 and the 1 is just so that Asterisk doesn't think that both calls are
to the same destination and then only make one call.
--
Cheers,
Matt Riddell
___
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http://www.venturevoip.com/pabx_on_disk.php (PABX on a Disk)
http://www.venturevoip.com/exchange.php (Full ITSP Solution)
http://www.venturevoip.com/cc.php (Call Centre Solutions)
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Re: [asterisk-users] Call List Campaign to an IVR
On Mon, 6 Feb 2017, Tech Support wrote:
We were able to develop a feature to send the call to voicemail about 90%
of the time. That way, an end user could (1) not be bothered by having to
answer the call, (2)
delete the message without listening to it, or (3) listen to the message
when it was most convenient for them. That way, they were in control and things
were done on
their terms.
On 6/02/2017, at 11:34 AM, Steve Edwards
wrote:
Love the idea. How?
On Mon, 6 Feb 2017, Matt Riddell wrote:
exten => _X.,1,Dial(SIP/0111${EXTEN}@myprovider&SIP/1${EXTEN}@myprovider,3)
Amazing. Who knew?
So how/why does this work?
I see 2 calls going out to my cell. Does the first 'busy out' my number at
my cell provider so the second goes straight to VM? What part does the
'0111' play?
--
Thanks in advance,
-
Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST
https://www.linkedin.com/in/steve-edwards-4244281
--
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Re: [asterisk-users] Call List Campaign to an IVR
It was a very long time ago, so I'd have to dig through some old notebooks to get the exact details, but it wasn't too difficult. Basically, two calls are made. The first call is made with the wait time set to about a quarter of a second. We modified the Asterisk source code to allow floating point values for the wait time, basically modifying only 1 or 2 lines of code. Even a non-programmer could do it. When the first call is made for such a short period, the remote end still goes off hook, but the call will end before it starts to ring. Then, halfway through the first call, a second call is made. Since the remote end is off hook from the first call, the second call will get sent to voicemail and the message is played there. I remember having to do some testing to get optimal wait times and delays in milliseconds, but overall, the ability to go straight to voicemail was a valuable tool for us. Regards; John V. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steve Edwards Sent: Monday, February 06, 2017 11:35 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Call List Campaign to an IVR On Mon, 6 Feb 2017, Tech Support wrote: > We were able to develop a feature to send the call to voicemail about > 90% of the time. That way, an end user could (1) not be bothered by > having to answer the call, (2) delete the message without listening to > it, or (3) listen to the message when it was most convenient for them. > That way, they were in control and things were done on their terms. Love the idea. How? -- Thanks in advance, - Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST https://www.linkedin.com/in/steve-edwards-4244281 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call List Campaign to an IVR
>
> On 6/02/2017, at 11:34 AM, Steve Edwards wrote:
>
> On Mon, 6 Feb 2017, Tech Support wrote:
>
>> We were able to develop a feature to send the call to voicemail about 90% of
>> the time. That way, an end user could (1) not be bothered by having to
>> answer the call, (2) delete the message without listening to it, or (3)
>> listen to the message when it was most convenient for them. That way, they
>> were in control and things were done on their terms.
>
> Love the idea. How?
exten => _X.,1,Dial(SIP/0111${EXTEN}@myprovider&SIP/1${EXTEN}@myprovider,3)
--
Cheers,
Matt Riddell
___
http://www.venturevoip.com/news.php (Daily Asterisk News)
http://www.venturevoip.com/pabx_on_disk.php (PABX on a Disk)
http://www.venturevoip.com/exchange.php (Full ITSP Solution)
http://www.venturevoip.com/cc.php (Call Centre Solutions)
--
_
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Re: [asterisk-users] Call List Campaign to an IVR
On Mon, 6 Feb 2017, Tech Support wrote: We were able to develop a feature to send the call to voicemail about 90% of the time. That way, an end user could (1) not be bothered by having to answer the call, (2) delete the message without listening to it, or (3) listen to the message when it was most convenient for them. That way, they were in control and things were done on their terms. Love the idea. How? -- Thanks in advance, - Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST https://www.linkedin.com/in/steve-edwards-4244281 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call List Campaign to an IVR
I agree, those are good ideas and we did eventually develop an SMS feature later on. Another thing we did to cut down on the 'annoyance' factor was to maximize the chance of sending the call to voicemail directly. We were able to develop a feature to send the call to voicemail about 90% of the time. That way, an end user could (1) not be bothered by having to answer the call, (2) delete the message without listening to it, or (3) listen to the message when it was most convenient for them. That way, they were in control and things were done on their terms. Regards; John V. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bertrand LUPART - Linkeo.com Sent: Monday, February 06, 2017 04:39 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Call List Campaign to an IVR >We once developed a reminder system for a customer. He's a cleaning > company, cleaning homes and offices. He was spending two hours a day > calling his customers to remind them of their appointment the next > day. Two hours a day equates to 40 hours a month that he saved with > that system. He's been using it for maybe 6-7 years now and not once > was a customer upset that they were called. Of course there are many > ways that someone can abuse an autodialer, but this wasn't one of them. As a side note, as your customers may have mobile phones, sending them SMS may look less intrusive. Extra bonus : the appointment date is written down and most smartphones should allow a calendar event creation by clicking on the properly crafted message. -- Bertrand LUPART -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call List Campaign to an IVR
>We once developed a reminder system for a customer. He's a cleaning > company, cleaning homes and offices. He was spending two hours a day calling > his customers to remind them of their appointment the next day. Two hours a > day equates to 40 hours a month that he saved with that system. He's been > using it for maybe 6-7 years now and not once was a customer upset that they > were called. Of course there are many ways that someone can abuse an > autodialer, but this wasn't one of them. As a side note, as your customers may have mobile phones, sending them SMS may look less intrusive. Extra bonus : the appointment date is written down and most smartphones should allow a calendar event creation by clicking on the properly crafted message. -- Bertrand LUPART -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call List Campaign to an IVR
We once developed a reminder system for a customer. He's a cleaning company, cleaning homes and offices. He was spending two hours a day calling his customers to remind them of their appointment the next day. Two hours a day equates to 40 hours a month that he saved with that system. He's been using it for maybe 6-7 years now and not once was a customer upset that they were called. Of course there are many ways that someone can abuse an autodialer, but this wasn't one of them. Regards; John V. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Michael Englehorn Sent: Friday, February 03, 2017 03:37 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Call List Campaign to an IVR -BEGIN PGP SIGNED MESSAGE- Hash: SHA256 > On 2/02/2017, at 9:52 pm, A J Stiles wrote: > > > > but in simple solidarity with everyone who has ever > > been pissed off by a machine-initiated spam marketing phone call at >an > > inappropriate moment, I am not going to tell you how to do it. > > >Amelye Chatila writes: > > Hi, > > This will be a simple survey to registered customers on our website. I believe there are different other scenario that won't be unethical or unlawful. Did they explicitly sign up for the sole purpose of having you call them? Even if they did I'd get mad if a robot called rather than a person, though a robot wouldn't get through my anti-spam CAPTCHA IVR. If a random website that required me to sign up to download some file started robo-calling me I'd be quite upset. - -Michael E. -BEGIN PGP SIGNATURE- Version: GnuPG v2 iQIcBAEBCAAGBQJYlOndAAoJEFiya/FkvZyB7I8P/Rciy8x1fOCQsohj0tQnGEpI /2an11pVmp9jztDR51o0uExs+Ehr57drO3BFGbnZJ4Go9DsDDCpNCtdKnzxSaMqP FcYBINbOwQNCIfHa74ZWIAP3Tf1LqyX5Ffr8ktn/+4n2MzIbPuHL1W4DRS6Oovm5 kazrgwl0/u9v6qJOBRarfV4n6yqJWnQ5KaOxCnMoyeJx7kUDQXE9Ydfd38jj5JLl 9cRwVVUZ3FZ0zQ7jKyz/cqy7AoJ6OWpFSQ3wrZYuS4eVxwlof44OuIgj7+dAmDbS OqvEev6iFb/HPVamCiOKy0+zyZPzeSvxraJJkRHv7Kw5pVipjHNJ75BMmGWkJadN +SmnZfYi51D/1NiK9D26XXV4J8rbNxo385C/dhc07r2K6SLkA5p91cr5T7lAxaSb 1pdlOtvEjtjuAgEZwoK4jBPF+KPQ4lPmsmYjeiUT8Ue81s1k057XXynnZhP0+Umt MiJVsfYGFEgmFiMUtregYq192lFCAYC36s/ISo/7PTTbxPqak4o+VNVlKlo7BuSr 6kYnyfYsHCuNVXp5IMhEOXFbiwWWJJqPuJkRKlXiHa9Y1GGpAYBKZOWsSxZzzHLo nwqe0mdTnuusX2n5bY086wPALQDp9h04kiYEMv+d4g0hLBGeeNvIho0WL3dloqIm N8TdPsuuXIXUaKDauL+w =5UUb -END PGP SIGNATURE- -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call List Campaign to an IVR
-BEGIN PGP SIGNED MESSAGE- Hash: SHA256 > On 2/02/2017, at 9:52 pm, A J Stiles wrote: > > > > but in simple solidarity with everyone who has ever > > been pissed off by a machine-initiated spam marketing phone call at an > > inappropriate moment, I am not going to tell you how to do it. > > >Amelye Chatila writes: > > Hi, > > This will be a simple survey to registered customers on our website. I > believe there are different other scenario that won't be unethical or > unlawful. Did they explicitly sign up for the sole purpose of having you call them? Even if they did I'd get mad if a robot called rather than a person, though a robot wouldn't get through my anti-spam CAPTCHA IVR. If a random website that required me to sign up to download some file started robo-calling me I'd be quite upset. - -Michael E. -BEGIN PGP SIGNATURE- Version: GnuPG v2 iQIcBAEBCAAGBQJYlOndAAoJEFiya/FkvZyB7I8P/Rciy8x1fOCQsohj0tQnGEpI /2an11pVmp9jztDR51o0uExs+Ehr57drO3BFGbnZJ4Go9DsDDCpNCtdKnzxSaMqP FcYBINbOwQNCIfHa74ZWIAP3Tf1LqyX5Ffr8ktn/+4n2MzIbPuHL1W4DRS6Oovm5 kazrgwl0/u9v6qJOBRarfV4n6yqJWnQ5KaOxCnMoyeJx7kUDQXE9Ydfd38jj5JLl 9cRwVVUZ3FZ0zQ7jKyz/cqy7AoJ6OWpFSQ3wrZYuS4eVxwlof44OuIgj7+dAmDbS OqvEev6iFb/HPVamCiOKy0+zyZPzeSvxraJJkRHv7Kw5pVipjHNJ75BMmGWkJadN +SmnZfYi51D/1NiK9D26XXV4J8rbNxo385C/dhc07r2K6SLkA5p91cr5T7lAxaSb 1pdlOtvEjtjuAgEZwoK4jBPF+KPQ4lPmsmYjeiUT8Ue81s1k057XXynnZhP0+Umt MiJVsfYGFEgmFiMUtregYq192lFCAYC36s/ISo/7PTTbxPqak4o+VNVlKlo7BuSr 6kYnyfYsHCuNVXp5IMhEOXFbiwWWJJqPuJkRKlXiHa9Y1GGpAYBKZOWsSxZzzHLo nwqe0mdTnuusX2n5bY086wPALQDp9h04kiYEMv+d4g0hLBGeeNvIho0WL3dloqIm N8TdPsuuXIXUaKDauL+w =5UUb -END PGP SIGNATURE- -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call List Campaign to an IVR
It might be worth noting that the VA has a system in place that sends automated phone calls to each patient scheduled for an appointment 3 days beforehand to remind them of their upcoming appointment, and directs the patient to confirm the appointment. There might be other examples of a call list campaign to an IVR to consider? Tom On 02/02/2017 10:17 PM, Pete Mundy wrote: On 2/02/2017, at 9:52 pm, A J Stiles wrote: but in simple solidarity with everyone who has ever been pissed off by a machine-initiated spam marketing phone call at an inappropriate moment, I am not going to tell you how to do it. Hat-tip to you, AJ :) Pete -- White supremacists believe America must discriminate based on race and religion -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call List Campaign to an IVR
Hi, This will be a simple survey to registered customers on our website. I believe there are different other scenario that won't be unethical or unlawful. Thank you! Amelye On Feb 3, 2017 7:17 AM, "Pete Mundy" wrote: On 2/02/2017, at 9:52 pm, A J Stiles wrote: > > but in simple solidarity with everyone who has ever > been pissed off by a machine-initiated spam marketing phone call at an > inappropriate moment, I am not going to tell you how to do it. > Hat-tip to you, AJ :) Pete -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk. org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call List Campaign to an IVR
On 2/02/2017, at 9:52 pm, A J Stiles wrote: > > but in simple solidarity with everyone who has ever > been pissed off by a machine-initiated spam marketing phone call at an > inappropriate moment, I am not going to tell you how to do it. > Hat-tip to you, AJ :) Pete smime.p7s Description: S/MIME cryptographic signature -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call List Campaign to an IVR
On Thursday 02 Feb 2017, Amelye Chatila wrote: > Hi, > I need to make calls to a list of numbers one at a time and once the user > pick the phone connects to an IVR where I can get few data, after a call > finishes the 2nd number get called and so forth. > > I'm familiar with Asterisk/Elastix but the Campaign feature on Elastix does > not seem to fill this need. I'm now looking GoAutodial & AsterCC. It is possible to do everything you require with Dialplan and Bash scripting. It is also (1) highly illegal and (2) morally beneath contempt. So, not out of any desire to avoid a charge of "conspiracy to misuse an electronic communications network" but in simple solidarity with everyone who has ever been pissed off by a machine-initiated spam marketing phone call at an inappropriate moment, I am not going to tell you how to do it. -- AJS Note: Originating address only accepts e-mail from list! If replying off- list, change address to asterisk1list at earthshod dot co dot uk . -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call List Campaign to an IVR
To be more clear I need unattended campaign On Feb 2, 2017 11:26 AM, "Amelye Chatila" wrote: > Hi, > > > I need to make calls to a list of numbers one at a time and once the user > pick the phone connects to an IVR where I can get few data, after a call > finishes the 2nd number get called and so forth. > > I'm familiar with Asterisk/Elastix but the Campaign feature on Elastix > does not seem to fill this need. I'm now looking GoAutodial & AsterCC. > > Anyone with an idea to solve this issue I 'll be thankful. > > > Regards, > > Amelye > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Call List Campaign to an IVR
Hi, I need to make calls to a list of numbers one at a time and once the user pick the phone connects to an IVR where I can get few data, after a call finishes the 2nd number get called and so forth. I'm familiar with Asterisk/Elastix but the Campaign feature on Elastix does not seem to fill this need. I'm now looking GoAutodial & AsterCC. Anyone with an idea to solve this issue I 'll be thankful. Regards, Amelye -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
