Re: [asterisk-users] Call Recording - Asterisk
I wanted to setup Oreka to monitor calls on a trixbox box I have setup. Oreka doesn't seem to be catching all of the calls though I have port mirroring setup on the port that trixbox is connected to, mirrored to the port Oreka is connected to. I have read that Asterisk doesn't work as a SIP Proxy, so I wondered if this meant that some phones, after checking in with Asterisk would simply communicate via RTP between each other, without going media transport going through trixbox itself? If this is the case then I guess I'd need to mirror the full VoIP VLAN to the Oreka port wouldn't I? Or is there another reason that I'm missing here? Chris, Make sure that all of your SIP clients are set to canreinvite=no in sip.conf. The default is canreinvite=yes, which allows RTP to bypass Asterisk. Certain things (codec translation, playback of audio files, etc.) require Asterisk to be in the RTP path, which may explain why you're recording some of the calls. If you're still missing calls, make sure Oreka is configured properly in config.xml. In particular, the AllowedIpRanges and BlockedIpRanges settings provide IP address filtering at the Oreka level. In general, I've had to configure these to prevent getting two recordings of each call (since Asterisk acts as a B2BUA) but your configuration may be too strict. Running tcpdump/Wireshark on the Oreka server will let you see exactly what's being mirrored. There is even a setting in Oreka named PcapFile that will let you playback the packet capture file over and over until you're satisfied with your configuration. Regards, Matthew Roth InterMedia Marketing Solutions Software Engineer and Systems Developer Matthew, Thank you so much for your advice. It's really appreciated - I'll go through it and see where I get. Thanks again Chris ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call Recording - Asterisk
Hello folks, I wanted to setup Oreka to monitor calls on a trixbox box I have setup. Oreka doesn't seem to be catching all of the calls though I have port mirroring setup on the port that trixbox is connected to, mirrored to the port Oreka is connected to. I have read that Asterisk doesn't work as a SIP Proxy, so I wondered if this meant that some phones, after checking in with Asterisk would simply communicate via RTP between each other, without going media transport going through trixbox itself? If this is the case then I guess I'd need to mirror the full VoIP VLAN to the Oreka port wouldn't I? Or is there another reason that I'm missing here? Just trying to get this sussed out in my head! Thanks for your time. Chris Hi again, didn't get a reply to this one. I'm a bit stumped so I thought I'd try the list one more time to see if anyone has an answer. If not, thanks for reading anyway! Chris ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call Recording - Asterisk
Chris Rowson wrote: I wanted to setup Oreka to monitor calls on a trixbox box I have setup. Oreka doesn't seem to be catching all of the calls though I have port mirroring setup on the port that trixbox is connected to, mirrored to the port Oreka is connected to. I have read that Asterisk doesn't work as a SIP Proxy, so I wondered if this meant that some phones, after checking in with Asterisk would simply communicate via RTP between each other, without going media transport going through trixbox itself? If this is the case then I guess I'd need to mirror the full VoIP VLAN to the Oreka port wouldn't I? Or is there another reason that I'm missing here? Chris, Make sure that all of your SIP clients are set to canreinvite=no in sip.conf. The default is canreinvite=yes, which allows RTP to bypass Asterisk. Certain things (codec translation, playback of audio files, etc.) require Asterisk to be in the RTP path, which may explain why you're recording some of the calls. If you're still missing calls, make sure Oreka is configured properly in config.xml. In particular, the AllowedIpRanges and BlockedIpRanges settings provide IP address filtering at the Oreka level. In general, I've had to configure these to prevent getting two recordings of each call (since Asterisk acts as a B2BUA) but your configuration may be too strict. Running tcpdump/Wireshark on the Oreka server will let you see exactly what's being mirrored. There is even a setting in Oreka named PcapFile that will let you playback the packet capture file over and over until you're satisfied with your configuration. Regards, Matthew Roth InterMedia Marketing Solutions Software Engineer and Systems Developer ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Call Recording - Asterisk
Hello folks, I wanted to setup Oreka to monitor calls on a trixbox box I have setup. Oreka doesn't seem to be catching all of the calls though I have port mirroring setup on the port that trixbox is connected to, mirrored to the port Oreka is connected to. I have read that Asterisk doesn't work as a SIP Proxy, so I wondered if this meant that some phones, after checking in with Asterisk would simply communicate via RTP between each other, without going media transport going through trixbox itself? If this is the case then I guess I'd need to mirror the full VoIP VLAN to the Oreka port wouldn't I? Or is there another reason that I'm missing here? Just trying to get this sussed out in my head! Thanks for your time. Chris ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
