Re: [asterisk-users] Calling non-extension numbers issue
The two logs that I have been able to find are messages on the asterisk server in debug. Unfortunately, Nokia does not have any kind of logging (sucks). What I can see is that it is definitely a phone issue, just stuck on where to go from here. First, this if from asterisk in debug 1. -- Registered SIP '104' at 192.168.111.182 port 5060 expires 3600 -- Saved useragent E71-2 RM-346 200.21.118 for peer 104 -- Got SIP response 400 Bad Request back from 192.168.111.182 Second, these are two connection attempts to the same asterisk server, one successful, one not: 1. Successful: Found peer '103' Found RTP audio format 96 Found RTP audio format 0 Found RTP audio format 8 Found RTP audio format 97 Found RTP audio format 18 Found RTP audio format 98 Found RTP audio format 13 Peer audio RTP is at port 192.168.111.183:49152 Found unknown media description format AMR for ID 96 Found audio description format PCMU for ID 0 Found audio description format PCMA for ID 8 Found audio description format iLBC for ID 97 Found audio description format G729 for ID 18 Found audio description format telephone-event for ID 98 Found audio description format CN for ID 13 Capabilities: us - 0xe (gsm|ulaw|alaw), peer - audio=0x50c (ulaw|alaw|g729|ilbc)/video=0x0 (nothing), combined - 0xc (ulaw|alaw) Non-codec capabilities (dtmf): us - 0x1 (telephone-event), peer - 0x3 (telephone-event|CN), combined - 0x1 (telephone-event) Peer audio RTP is at port 192.168.111.183:49152 Looking for 6789940793 in DLPN_Free_Outbound (domain sip.speartek.com) list_route: hop: sip:1...@192.168.111.183 2. Failure: Found peer '104' - message ends at this point Third, this is from the IIS logs where the same devices connect FROM, one successful, one not: 1. Successful: 2009-07-01 15:41:10Local4.Info192.168.111.1 %PIX-6-607001: Pre-allocate SIP Signalling UDP secondary channel for outside:67.220.106.35/5060 to inside:192.168.111.182 from INVITE message 2009-07-01 15:41:10Local4.Info192.168.111.1%PIX-6-607001: Pre-allocate SIP Signalling UDP secondary channel for outside:67.220.106.35 to inside:192.168.111.182/5060 from Response 4xx message 2009-07-01 15:41:10Local4.Info192.168.111.1%PIX-6-607001: Pre-allocate SIP Via UDP secondary channel for outside:67.220.106.35 to inside:192.168.111.182/5060 from ACK message 2009-07-01 15:41:10Local4.Info192.168.111.1%PIX-6-607001: Pre-allocate SIP Via UDP secondary channel for outside:67.220.106.35 to inside:192.168.111.182/5060 from INVITE message 2009-07-01 15:41:10Local4.Info192.168.111.1%PIX-6-607001: Pre-allocate SIP Signalling UDP secondary channel for outside:67.220.106.35/5060 to inside:192.168.111.182 from INVITE message 2009-07-01 15:41:10Local4.Info192.168.111.1%PIX-6-607001: Pre-allocate SIP Signalling UDP secondary channel for outside:67.220.106.35 to inside:192.168.111.182/5060 from Response 100 message 2009-07-01 15:41:10Local4.Info192.168.111.1%PIX-6-607001: Pre-allocate SIP Signalling UDP secondary channel for outside:67.220.106.35 to inside:192.168.111.182/5060 from Response 180 message 2. Failure: 2009-07-01 15:44:53Local4.Info192.168.111.1 %PIX-6-607001: Pre-allocate SIP Via UDP secondary channel for outside:67.220.106.35 to inside:192.168.111.182/5060 from INVITE message 2009-07-01 15:44:53Local4.Info192.168.111.1%PIX-6-607001: Pre-allocate SIP Signalling UDP secondary channel for outside:67.220.106.35/5060 to inside:192.168.111.182 from INVITE message 2009-07-01 15:44:53Local4.Info192.168.111.1%PIX-6-607001: Pre-allocate SIP Signalling UDP secondary channel for outside:67.220.106.35 to inside:192.168.111.182/5060 from Response 4xx message 2009-07-01 15:44:53Local4.Info192.168.111.1%PIX-6-607001: Pre-allocate SIP Via UDP secondary channel for outside:67.220.106.35 to inside:192.168.111.182/5060 from ACK message It appears that the failure attempt does not contain the same Response 100/180 commands as the successful one. Anyway, if someone sees something obvious, please let me know, it would be greatly appreciated. We are stumped on this end and just really not sure how to proceed. -Kayton Hi, If You don't see anything on the command line of *, there might be an issue with Your phone settings. I don't know anything about the nokias, but I *think* it might be possible, that the phone connects to anything other than Your * box in case of the outbond number. AFAIK the * sends a 404-Error back on an non existing extension. In this case the phone would not show up a connection time-out. So I would check the settings on the phone. Or maybe You could do a network trace with tcpdump or ngrep to double check, that the phone really tries to connect to *. HTH, Karsten Am Montag, den 29.06.2009, 10:35 -0400 schrieb Kayton
Re: [asterisk-users] Calling non-extension numbers issue
Hi, Am Montag, den 29.06.2009, 10:35 -0400 schrieb Kayton Sapale: That's the strange thing. Nothing shows when monitoring the service in debug. On the phone, however, I do see a connection time-out error. I guess this might indicate that the device is attempting to connect to the service in a way different from when just dialing an extension? If You don't see anything on the command line of *, there might be an issue with Your phone settings. I don't know anything about the nokias, but I *think* it might be possible, that the phone connects to anything other than Your * box in case of the outbond number. AFAIK the * sends a 404-Error back on an non existing extension. In this case the phone would not show up a connection time-out. So I would check the settings on the phone. Or maybe You could do a network trace with tcpdump or ngrep to double check, that the phone really tries to connect to *. HTH, Karsten ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Calling non-extension numbers issue
Hi everyone, This is my first post, so apologies if I have not included all details about the issue. I am using a Nokia e71 to connect to a corporate asterisk server and am having issue with dialing. I can dial all extensions and receive all types of incoming calls. I cannot however, dial local phone numbers. When putting the service into debug, it appears that the device does not enter into configuration when attempting to dial numbers that are not extensions. The assumption being made here is that the device is the issue, as other devices - softphones, cell phones and other internet phones - do not have this same issue. Has anyone had similar issues and some guidance on where to find a solution. Our admin and I are both searching for solutions, as we are both stuck on the problem. We are currently running asterisk version 1.4.18.1 Thanks! ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Calling non-extension numbers issue
You have tried putting # after the number (for example 5551212#)? You could have a dialplan problem. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Kayton Sapale Sent: Monday, June 29, 2009 8:49 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] Calling non-extension numbers issue Hi everyone, This is my first post, so apologies if I have not included all details about the issue. I am using a Nokia e71 to connect to a corporate asterisk server and am having issue with dialing. I can dial all extensions and receive all types of incoming calls. I cannot however, dial local phone numbers. When putting the service into debug, it appears that the device does not enter into configuration when attempting to dial numbers that are not extensions. The assumption being made here is that the device is the issue, as other devices - softphones, cell phones and other internet phones - do not have this same issue. Has anyone had similar issues and some guidance on where to find a solution. Our admin and I are both searching for solutions, as we are both stuck on the problem. We are currently running asterisk version 1.4.18.1 Thanks! ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Calling non-extension numbers issue
I have used an nokia n95 with asterisk without any problems (except for the actual phone deciding to restart itself every few hours - but that's nothing new with nokias!) Are you getting anything on the CLI that might point you in the right direction when the call is attempted? CHeers 2009/6/29 Kayton Sapale ksap...@speartek.com Hi everyone, This is my first post, so apologies if I have not included all details about the issue. I am using a Nokia e71 to connect to a corporate asterisk server and am having issue with dialing. I can dial all extensions and receive all types of incoming calls. I cannot however, dial local phone numbers. When putting the service into debug, it appears that the device does not enter into configuration when attempting to dial numbers that are not extensions. The assumption being made here is that the device is the issue, as other devices - softphones, cell phones and other internet phones - do not have this same issue. Has anyone had similar issues and some guidance on where to find a solution. Our admin and I are both searching for solutions, as we are both stuck on the problem. We are currently running asterisk version 1.4.18.1 Thanks! ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Calling non-extension numbers issue
That's the strange thing. Nothing shows when monitoring the service in debug. On the phone, however, I do see a connection time-out error. I guess this might indicate that the device is attempting to connect to the service in a way different from when just dialing an extension? Geraint Lee wrote: I have used an nokia n95 with asterisk without any problems (except for the actual phone deciding to restart itself every few hours - but that's nothing new with nokias!) Are you getting anything on the CLI that might point you in the right direction when the call is attempted? CHeers 2009/6/29 Kayton Sapale ksap...@speartek.com mailto:ksap...@speartek.com Hi everyone, This is my first post, so apologies if I have not included all details about the issue. I am using a Nokia e71 to connect to a corporate asterisk server and am having issue with dialing. I can dial all extensions and receive all types of incoming calls. I cannot however, dial local phone numbers. When putting the service into debug, it appears that the device does not enter into configuration when attempting to dial numbers that are not extensions. The assumption being made here is that the device is the issue, as other devices - softphones, cell phones and other internet phones - do not have this same issue. Has anyone had similar issues and some guidance on where to find a solution. Our admin and I are both searching for solutions, as we are both stuck on the problem. We are currently running asterisk version 1.4.18.1 Thanks! ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Calling non-extension numbers issue
IMO, it is indeed connecting differently. When you dial an extension, say 1000, you get a match connection. When you dial the local number, you go to a different segment of the dialplan. You say that other softphones connect to local numbers correctly; have you checked things like truncation, pattern matching, etc. ? _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Kayton Sapale Sent: Monday, June 29, 2009 9:35 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Calling non-extension numbers issue That's the strange thing. Nothing shows when monitoring the service in debug. On the phone, however, I do see a connection time-out error. I guess this might indicate that the device is attempting to connect to the service in a way different from when just dialing an extension? Geraint Lee wrote: I have used an nokia n95 with asterisk without any problems (except for the actual phone deciding to restart itself every few hours - but that's nothing new with nokias!) Are you getting anything on the CLI that might point you in the right direction when the call is attempted? CHeers 2009/6/29 Kayton Sapale ksap...@speartek.com Hi everyone, This is my first post, so apologies if I have not included all details about the issue. I am using a Nokia e71 to connect to a corporate asterisk server and am having issue with dialing. I can dial all extensions and receive all types of incoming calls. I cannot however, dial local phone numbers. When putting the service into debug, it appears that the device does not enter into configuration when attempting to dial numbers that are not extensions. The assumption being made here is that the device is the issue, as other devices - softphones, cell phones and other internet phones - do not have this same issue. Has anyone had similar issues and some guidance on where to find a solution. Our admin and I are both searching for solutions, as we are both stuck on the problem. We are currently running asterisk version 1.4.18.1 Thanks! ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _ ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Calling non-extension numbers issue
This is the configured pattern for local calls - _NXXNXX When I dial a local number from the device, I dial a number like 7706743900 and select internet call. Does what I dial not match the pattern? Danny Nicholas wrote: IMO, it is indeed connecting differently. When you dial an extension, say 1000, you get a match connection. When you dial the local number, you go to a different segment of the dialplan. You say that other softphones connect to local numbers correctly; have you checked things like truncation, pattern matching, etc. ? *From:* asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] *On Behalf Of *Kayton Sapale *Sent:* Monday, June 29, 2009 9:35 AM *To:* Asterisk Users Mailing List - Non-Commercial Discussion *Subject:* Re: [asterisk-users] Calling non-extension numbers issue That's the strange thing. Nothing shows when monitoring the service in debug. On the phone, however, I do see a connection time-out error. I guess this might indicate that the device is attempting to connect to the service in a way different from when just dialing an extension? Geraint Lee wrote: I have used an nokia n95 with asterisk without any problems (except for the actual phone deciding to restart itself every few hours - but that's nothing new with nokias!) Are you getting anything on the CLI that might point you in the right direction when the call is attempted? CHeers 2009/6/29 Kayton Sapale ksap...@speartek.com mailto:ksap...@speartek.com Hi everyone, This is my first post, so apologies if I have not included all details about the issue. I am using a Nokia e71 to connect to a corporate asterisk server and am having issue with dialing. I can dial all extensions and receive all types of incoming calls. I cannot however, dial local phone numbers. When putting the service into debug, it appears that the device does not enter into configuration when attempting to dial numbers that are not extensions. The assumption being made here is that the device is the issue, as other devices - softphones, cell phones and other internet phones - do not have this same issue. Has anyone had similar issues and some guidance on where to find a solution. Our admin and I are both searching for solutions, as we are both stuck on the problem. We are currently running asterisk version 1.4.18.1 Thanks! ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Calling non-extension numbers issue
Your pattern appears to be set up in anticipation of a leading digit. What happens if you dial either 17706743900 or 97706743900? _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Kayton Sapale Sent: Monday, June 29, 2009 9:58 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Calling non-extension numbers issue This is the configured pattern for local calls - _NXXNXX When I dial a local number from the device, I dial a number like 7706743900 and select internet call. Does what I dial not match the pattern? Danny Nicholas wrote: IMO, it is indeed connecting differently. When you dial an extension, say 1000, you get a match connection. When you dial the local number, you go to a different segment of the dialplan. You say that other softphones connect to local numbers correctly; have you checked things like truncation, pattern matching, etc. ? _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Kayton Sapale Sent: Monday, June 29, 2009 9:35 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Calling non-extension numbers issue That's the strange thing. Nothing shows when monitoring the service in debug. On the phone, however, I do see a connection time-out error. I guess this might indicate that the device is attempting to connect to the service in a way different from when just dialing an extension? Geraint Lee wrote: I have used an nokia n95 with asterisk without any problems (except for the actual phone deciding to restart itself every few hours - but that's nothing new with nokias!) Are you getting anything on the CLI that might point you in the right direction when the call is attempted? CHeers 2009/6/29 Kayton Sapale ksap...@speartek.com Hi everyone, This is my first post, so apologies if I have not included all details about the issue. I am using a Nokia e71 to connect to a corporate asterisk server and am having issue with dialing. I can dial all extensions and receive all types of incoming calls. I cannot however, dial local phone numbers. When putting the service into debug, it appears that the device does not enter into configuration when attempting to dial numbers that are not extensions. The assumption being made here is that the device is the issue, as other devices - softphones, cell phones and other internet phones - do not have this same issue. Has anyone had similar issues and some guidance on where to find a solution. Our admin and I are both searching for solutions, as we are both stuck on the problem. We are currently running asterisk version 1.4.18.1 Thanks! ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _ ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _ ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Calling non-extension numbers issue
I tried the following: 17706743900 97706743900 On both, I receive the same timeout message. I also tried with different numbers as well, just to give a try, same results. Just for giggles, I tried: _7706743900 When trying this, I get a Address not in use message, which I think means that the number is interpreted as an extension, which is not configured. Danny Nicholas wrote: Your pattern appears to be set up in anticipation of a leading digit. What happens if you dial either 17706743900 or 97706743900? *From:* asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] *On Behalf Of *Kayton Sapale *Sent:* Monday, June 29, 2009 9:58 AM *To:* Asterisk Users Mailing List - Non-Commercial Discussion *Subject:* Re: [asterisk-users] Calling non-extension numbers issue This is the configured pattern for local calls - _NXXNXX When I dial a local number from the device, I dial a number like 7706743900 and select internet call. Does what I dial not match the pattern? Danny Nicholas wrote: IMO, it is indeed connecting differently. When you dial an extension, say 1000, you get a match connection. When you dial the local number, you go to a different segment of the dialplan. You say that other softphones connect to local numbers correctly; have you checked things like truncation, pattern matching, etc. ? *From:* asterisk-users-boun...@lists.digium.com mailto:asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] *On Behalf Of *Kayton Sapale *Sent:* Monday, June 29, 2009 9:35 AM *To:* Asterisk Users Mailing List - Non-Commercial Discussion *Subject:* Re: [asterisk-users] Calling non-extension numbers issue That's the strange thing. Nothing shows when monitoring the service in debug. On the phone, however, I do see a connection time-out error. I guess this might indicate that the device is attempting to connect to the service in a way different from when just dialing an extension? Geraint Lee wrote: I have used an nokia n95 with asterisk without any problems (except for the actual phone deciding to restart itself every few hours - but that's nothing new with nokias!) Are you getting anything on the CLI that might point you in the right direction when the call is attempted? CHeers 2009/6/29 Kayton Sapale ksap...@speartek.com mailto:ksap...@speartek.com Hi everyone, This is my first post, so apologies if I have not included all details about the issue. I am using a Nokia e71 to connect to a corporate asterisk server and am having issue with dialing. I can dial all extensions and receive all types of incoming calls. I cannot however, dial local phone numbers. When putting the service into debug, it appears that the device does not enter into configuration when attempting to dial numbers that are not extensions. The assumption being made here is that the device is the issue, as other devices - softphones, cell phones and other internet phones - do not have this same issue. Has anyone had similar issues and some guidance on where to find a solution. Our admin and I are both searching for solutions, as we are both stuck on the problem. We are currently running asterisk version 1.4.18.1 Thanks! ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Calling non-extension numbers issue
One to few X's for that number? Cary Fitch _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Monday, June 29, 2009 10:10 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] Calling non-extension numbers issue Your pattern appears to be set up in anticipation of a leading digit. What happens if you dial either 17706743900 or 97706743900? _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Kayton Sapale Sent: Monday, June 29, 2009 9:58 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Calling non-extension numbers issue This is the configured pattern for local calls - _NXXNXX When I dial a local number from the device, I dial a number like 7706743900 and select internet call. Does what I dial not match the pattern? Danny Nicholas wrote: IMO, it is indeed connecting differently. When you dial an extension, say 1000, you get a match connection. When you dial the local number, you go to a different segment of the dialplan. You say that other softphones connect to local numbers correctly; have you checked things like truncation, pattern matching, etc. ? _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Kayton Sapale Sent: Monday, June 29, 2009 9:35 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Calling non-extension numbers issue That's the strange thing. Nothing shows when monitoring the service in debug. On the phone, however, I do see a connection time-out error. I guess this might indicate that the device is attempting to connect to the service in a way different from when just dialing an extension? Geraint Lee wrote: I have used an nokia n95 with asterisk without any problems (except for the actual phone deciding to restart itself every few hours - but that's nothing new with nokias!) Are you getting anything on the CLI that might point you in the right direction when the call is attempted? CHeers 2009/6/29 Kayton Sapale ksap...@speartek.com Hi everyone, This is my first post, so apologies if I have not included all details about the issue. I am using a Nokia e71 to connect to a corporate asterisk server and am having issue with dialing. I can dial all extensions and receive all types of incoming calls. I cannot however, dial local phone numbers. When putting the service into debug, it appears that the device does not enter into configuration when attempting to dial numbers that are not extensions. The assumption being made here is that the device is the issue, as other devices - softphones, cell phones and other internet phones - do not have this same issue. Has anyone had similar issues and some guidance on where to find a solution. Our admin and I are both searching for solutions, as we are both stuck on the problem. We are currently running asterisk version 1.4.18.1 Thanks! ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _ ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _ ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Calling non-extension numbers issue
After reading the Asterisk PDF again, your pattern is fine, it's probably just not in the right place in your dialplan. Check your sip.conf and users.conf to insure that the device hits the correct context to dial out. You might want to post them here for a quick checkup. _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Kayton Sapale Sent: Monday, June 29, 2009 10:19 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Calling non-extension numbers issue I tried the following: 17706743900 97706743900 On both, I receive the same timeout message. I also tried with different numbers as well, just to give a try, same results. Just for giggles, I tried: _7706743900 When trying this, I get a Address not in use message, which I think means that the number is interpreted as an extension, which is not configured. Danny Nicholas wrote: Your pattern appears to be set up in anticipation of a leading digit. What happens if you dial either 17706743900 or 97706743900? _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Kayton Sapale Sent: Monday, June 29, 2009 9:58 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Calling non-extension numbers issue This is the configured pattern for local calls - _NXXNXX When I dial a local number from the device, I dial a number like 7706743900 and select internet call. Does what I dial not match the pattern? Danny Nicholas wrote: IMO, it is indeed connecting differently. When you dial an extension, say 1000, you get a match connection. When you dial the local number, you go to a different segment of the dialplan. You say that other softphones connect to local numbers correctly; have you checked things like truncation, pattern matching, etc. ? _ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Kayton Sapale Sent: Monday, June 29, 2009 9:35 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Calling non-extension numbers issue That's the strange thing. Nothing shows when monitoring the service in debug. On the phone, however, I do see a connection time-out error. I guess this might indicate that the device is attempting to connect to the service in a way different from when just dialing an extension? Geraint Lee wrote: I have used an nokia n95 with asterisk without any problems (except for the actual phone deciding to restart itself every few hours - but that's nothing new with nokias!) Are you getting anything on the CLI that might point you in the right direction when the call is attempted? CHeers 2009/6/29 Kayton Sapale ksap...@speartek.com Hi everyone, This is my first post, so apologies if I have not included all details about the issue. I am using a Nokia e71 to connect to a corporate asterisk server and am having issue with dialing. I can dial all extensions and receive all types of incoming calls. I cannot however, dial local phone numbers. When putting the service into debug, it appears that the device does not enter into configuration when attempting to dial numbers that are not extensions. The assumption being made here is that the device is the issue, as other devices - softphones, cell phones and other internet phones - do not have this same issue. Has anyone had similar issues and some guidance on where to find a solution. Our admin and I are both searching for solutions, as we are both stuck on the problem. We are currently running asterisk version 1.4.18.1 Thanks! ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _ ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _ ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _ ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list
