[asterisk-users] Canadian call quality issue
hello, we have been using a couple of US based VoIP providers for outbound calls completed within the US, without any issues. We recently started making calls to Canada and have received a few complaints about the call quality. Questions : - Could this be because of the number of intermediate IP hops between us / our VoIP provider and the Canadian phone companies ? - Would choosing a Canadian VoIP provider address / resolve this issue ? Thank you in advance. -- ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Canadian call quality issue
Going along the internet between us and canada doesn't add much distance, but bouncing back and forth between east and west coast does. On Tue, Jan 5, 2010 at 11:25 AM, Max McGraw max.mcg...@gmail.com wrote: hello, we have been using a couple of US based VoIP providers for outbound calls completed within the US, without any issues. We recently started making calls to Canada and have received a few complaints about the call quality. Questions : - Could this be because of the number of intermediate IP hops between us / our VoIP provider and the Canadian phone companies ? - Would choosing a Canadian VoIP provider address / resolve this issue ? Thank you in advance. -- ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Canadian call quality issue
Kyle Kienapfel wrote: Going along the internet between us and canada doesn't add much distance, but bouncing back and forth between east and west coast does. I'm not so sure that is the case, what I do know is both Rogers and Shaw can never seem to fix complaint issues with voip unless you are using their phone service. We just gave up on it and I will not ever spend a penny with Rogers as a result since I am convinced they are deliberately filtering things so you are locked into their voice services. Other than that, voip works just fine. On Tue, Jan 5, 2010 at 11:25 AM, Max McGraw max.mcg...@gmail.com wrote: hello, we have been using a couple of US based VoIP providers for outbound calls completed within the US, without any issues. We recently started making calls to Canada and have received a few complaints about the call quality. Questions : - Could this be because of the number of intermediate IP hops between us / our VoIP provider and the Canadian phone companies ? - Would choosing a Canadian VoIP provider address / resolve this issue ? Thank you in advance. -- ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Canadian call quality issue
Jon/Kyle, thank you for the feedback. I checked with someone who manages a much higher volume of calls to Canada and he said there are some pockets some providers that report issues with call quality. Overall the calls sound the same as they do in the US. -- On Tue, Jan 5, 2010, jon pounder wrote: Kyle Kienapfel wrote: Going along the internet between us and canada doesn't add much distance, but bouncing back and forth between east and west coast does. I'm not so sure that is the case, what I do know is both Rogers and Shaw can never seem to fix complaint issues with voip unless you are using their phone service. We just gave up on it and I will not ever spend a penny with Rogers as a result since I am convinced they are deliberately filtering things so you are locked into their voice services. Other than that, voip works just fine. On Tue, Jan 5, 2010 at 11:25 AM, Max McGraw max.mcg...@gmail.com wrote: hello, we have been using a couple of US based VoIP providers for outbound calls completed within the US, without any issues. We recently started making calls to Canada and have received a few complaints about the call quality. Questions : - Could this be because of the number of intermediate IP hops between us / our VoIP provider and the Canadian phone companies ? - Would choosing a Canadian VoIP provider address / resolve this issue ? Thank you in advance. -- ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
