2013/1/21 Mitch Claborn mitch...@claborn.net
Asterisk 11
Occasionally we will have a partial power outage, or a piece of network
equipment will fail, and our queue agents who are on active calls with
callers will be disconnected from the caller. What I'd like to do is
capture those calls
Mitch Claborn mitch...@claborn.net writes:
Shouldn't asterisk somehow know when the agent disappears?
You are a bit out of luck since SIP session timers, the obvious
solution, cannot be set lower than 90 seconds.
rtptimeout set to e.g. 10 seconds may work, but you need to then set
On Mon, Jan 21, 2013 at 12:03 PM, Mitch Claborn mitch...@claborn.netwrote:
How can I accomplish my goal?
Since nobody seems to have come up with an Asterisk-specific solution, it
sounds like the real approach here is something more generic.
You can set up Nagios to fire off an event if it
Christopher Harrington ch...@acsdi.com writes:
Since nobody seems to have come up with an Asterisk-specific solution, it
sounds like the real approach here is something more generic.
You can set up Nagios to fire off an event if it detects endpoints or
infrastructure are suddenly dead. In
On Tue, Jan 22, 2013 at 3:01 PM, Benny Amorsen benny+use...@amorsen.dkwrote:
Can a Nagios-based solution provide quicker failover than the 90 seconds
provided by sip timers or the 10-30 seconds provided by rtptimeout?
Certainly; Nagios can detect missed ping responses with a granularity of
Of Christopher
Harrington
Sent: Tuesday, January 22, 2013 3:30 PM
To: Benny Amorsen
Cc: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Capture queue agent drop and put caller back in
queue
On Tue, Jan 22, 2013 at 3:01 PM, Benny Amorsen benny+use
How do you propose that Asterisk determines that the endpoint has vanished
off the network without waiting for a 10-90 second timeout period?
On Tue, Jan 22, 2013 at 4:07 PM, Danny Nicholas da...@debsinc.com wrote:
Not doubting how quickly Nagios can respond, but if the Nagios solution is
; Benny Amorsen
Subject: Re: [asterisk-users] Capture queue agent drop and put caller back in
queue
How do you propose that Asterisk determines that the endpoint has vanished off
the network without waiting for a 10-90 second timeout period?
On Tue, Jan 22, 2013 at 4:07 PM, Danny Nicholas da
[mailto:
asterisk-users-boun...@lists.digium.com] On Behalf Of Christopher
Harrington
Sent: Tuesday, January 22, 2013 5:11 PM
To: Danny Nicholas
Cc: Asterisk Users Mailing List - Non-Commercial Discussion; Benny Amorsen
Subject: Re: [asterisk-users] Capture queue agent drop and put caller back
...@nyigc.com]
Sent: Tuesday, January 22, 2013 4:12 PM
To: ch...@acsdi.com; Asterisk Users Mailing List - Non-Commercial Discussion;
Danny Nicholas
Cc: Benny Amorsen
Subject: RE: [asterisk-users] Capture queue agent drop and put caller back in
queue
Using qualify=10 ?
-Original Message-
From
4:12 PM
To: ch...@acsdi.com; Asterisk Users Mailing List - Non-Commercial
Discussion; Danny Nicholas
Cc: Benny Amorsen
Subject: RE: [asterisk-users] Capture queue agent drop and put caller back
in queue
Using qualify=10 ?
--
-Chris Harrington
ACSDi Office: 763.559.5800
Mobile Phone
-Commercial Discussion'
Cc: 'Benny Amorsen'
Subject: RE: [asterisk-users] Capture queue agent drop and put caller back in
queue
A qualify value that low would be a resource hog (some phones can't even
re-register in 10 seconds). The Nagios solution would require a custom shell,
so it would less
Un-topposted
Eric Wieling ewiel...@nyigc.com writes:
Using qualify=10 ?
qualifyfreq=10 is fine, but Asterisk will not AFAIK do anything to a
call just because the peer goes unreachable qualify-wise. You are still
stuck with running a script that listens to qualify-unreachables and
does the
Asterisk 11
Occasionally we will have a partial power outage, or a piece of network
equipment will fail, and our queue agents who are on active calls with
callers will be disconnected from the caller. What I'd like to do is
capture those calls and put them back in the queue (at a high
On Mon, Jan 21, 2013 at 11:03 AM, Mitch Claborn mitch...@claborn.netwrote:
How can I accomplish my goal?
http://lmgtfy.com/?q=battery+backup
--
Carlos Alvarez
TelEvolve
602-889-3003
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On Mon, Jan 21, 2013 at 12:03 PM, Mitch Claborn mitch...@claborn.netwrote:
Shouldn't asterisk somehow know when the agent disappears?
Asterisk will only notice that the agent is gone when a timeout has
occurred. When you're pulling out the Ethernet cable, there's no
opportunity for any
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