Re: [asterisk-users] Contradiction between 2 AMI actions QueueSummary and Queuestatus
Let me explain this with some more details. I have 2 members logged into Queue 'retailBanking' using AddQueueMember application on 2 different softphones. The softphones from which these 2 members were added, later unregistered from Asterisk. I then fired below mentioned AMI actions and observed the output. 'QueueSummary' didn't show any member logged into 'retailBanking', where as 'Queuestatus' did show members with 'QueueMember' event. Is this bug or intended behavior? Should I submit a bug report? On Fri, Dec 17, 2010 at 4:59 PM, Asterisk Man theasterisk...@gmail.comwrote: Asterisk Version: 1.8.0 Members are added through AddQueueMember in realtime Queues On Fri, Dec 17, 2010 at 4:52 PM, Asterisk Man theasterisk...@gmail.comwrote: Guys, Why is such contradiction between 2 AMI actions QueueSummary and Queuestatus? Look at LoggedIn of QueueSummary and Event: QueueMember. Also LongestHoldTime of QueueSummary does not give correct value. - Action: QueueSummary Queue: retailBanking Response: Success Message: Queue summary will follow Event: QueueSummary Queue: retailBanking LoggedIn: 0 Available: 0 Callers: 0 HoldTime: 22 TalkTime: 231 LongestHoldTime: 0 Event: QueueSummaryComplete - Action: Queuestatus Queue: retailBanking Response: Success Message: Queue status will follow Event: QueueParams Queue: retailBanking Max: 0 Strategy: rrmemory Calls: 0 Holdtime: 22 TalkTime: 231 Completed: 5 Abandoned: 4 ServiceLevel: 0 ServicelevelPerf: 0.0 Weight: 0 Event: QueueMember Queue: retailBanking Name: agent2 Location: SIP/1110 Membership: dynamic Penalty: 0 CallsTaken: 1 LastCall: 1292570332 Status: 5 Paused: 0 Event: QueueMember Queue: retailBanking Name: agent1 Location: SIP/ Membership: dynamic Penalty: 0 CallsTaken: 3 LastCall: 1292581231 Status: 5 Paused: 0 Event: QueueStatusComplete - --AsteriskMan -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Contradiction between 2 AMI actions QueueSummary and Queuestatus
Guys, Why is such contradiction between 2 AMI actions QueueSummary and Queuestatus? Look at LoggedIn of QueueSummary and Event: QueueMember. Also LongestHoldTime of QueueSummary does not give correct value. - Action: QueueSummary Queue: retailBanking Response: Success Message: Queue summary will follow Event: QueueSummary Queue: retailBanking LoggedIn: 0 Available: 0 Callers: 0 HoldTime: 22 TalkTime: 231 LongestHoldTime: 0 Event: QueueSummaryComplete - Action: Queuestatus Queue: retailBanking Response: Success Message: Queue status will follow Event: QueueParams Queue: retailBanking Max: 0 Strategy: rrmemory Calls: 0 Holdtime: 22 TalkTime: 231 Completed: 5 Abandoned: 4 ServiceLevel: 0 ServicelevelPerf: 0.0 Weight: 0 Event: QueueMember Queue: retailBanking Name: agent2 Location: SIP/1110 Membership: dynamic Penalty: 0 CallsTaken: 1 LastCall: 1292570332 Status: 5 Paused: 0 Event: QueueMember Queue: retailBanking Name: agent1 Location: SIP/ Membership: dynamic Penalty: 0 CallsTaken: 3 LastCall: 1292581231 Status: 5 Paused: 0 Event: QueueStatusComplete - --AsteriskMan -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Contradiction between 2 AMI actions QueueSummary and Queuestatus
Asterisk Version: 1.8.0 Members are added through AddQueueMember in realtime Queues On Fri, Dec 17, 2010 at 4:52 PM, Asterisk Man theasterisk...@gmail.comwrote: Guys, Why is such contradiction between 2 AMI actions QueueSummary and Queuestatus? Look at LoggedIn of QueueSummary and Event: QueueMember. Also LongestHoldTime of QueueSummary does not give correct value. - Action: QueueSummary Queue: retailBanking Response: Success Message: Queue summary will follow Event: QueueSummary Queue: retailBanking LoggedIn: 0 Available: 0 Callers: 0 HoldTime: 22 TalkTime: 231 LongestHoldTime: 0 Event: QueueSummaryComplete - Action: Queuestatus Queue: retailBanking Response: Success Message: Queue status will follow Event: QueueParams Queue: retailBanking Max: 0 Strategy: rrmemory Calls: 0 Holdtime: 22 TalkTime: 231 Completed: 5 Abandoned: 4 ServiceLevel: 0 ServicelevelPerf: 0.0 Weight: 0 Event: QueueMember Queue: retailBanking Name: agent2 Location: SIP/1110 Membership: dynamic Penalty: 0 CallsTaken: 1 LastCall: 1292570332 Status: 5 Paused: 0 Event: QueueMember Queue: retailBanking Name: agent1 Location: SIP/ Membership: dynamic Penalty: 0 CallsTaken: 3 LastCall: 1292581231 Status: 5 Paused: 0 Event: QueueStatusComplete - --AsteriskMan -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users