You last question : why are DTMF tones not audible in the recording?
WE had issues with DTMF not recording, and found it was due to the handset only
sending the DTMF in data, rather than inline, as a beep... that could be your
reason :)
Steven Davison
Net Technial Solutions
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Yves Arikoglu
Sent: 21 January 2010 11:00
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] DTMF reception during WaitForSilence
Hello,
I wrote a little AGI-Script that implements an IVR (using asterisk 1.6).
The whole conversation is recorded and at some points the caller should
tell some information.
I detect the silence (WaitForSilence) to go to the next step in the IVR.
Until now everything is OK, but...
some information the user gives (or speaks) is numeric... some users
have the habit, to enter numeric
information via the phonekeypad (ergo creating dtmf-tones) but I cant
process DTMF-Input
during WaitForSilence.
How can I achive that both works simultaneously? I mean recording the
spoken digits AND detecting
DTMF-Input AND detecting silence to know, when Input has finished...
(I want to avoid that users
have to finish their input with the pound-key...) ?
Btw.: why are the DTMF-Tones, that a user enters, not hearable in the
recording?
Thanks for your help and hints,
Yves
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