Re: [asterisk-users] Dialing from Placed Calls on Polycom IP501 doesn't always work

2006-11-22 Thread Anthony Rodgers
We narrowed this down to when the 'New Call' softkey was used to 
initiate the call. When this key was used, the corresponding 'Placed 
Calls' entry wouldn't work. Any other method of placing the call does 
work.


An upgrade to 1.6.7 fixes the issue.

CP

On Nov 16, 2006, at 4:34 AM, John Marvin wrote:


Noah Miller wrote:

 I never ran 1.6.6 for any length of time.  1.6.7 and 2.0.1 don't seem
 to suffer this issue.  2.0.1 has some buddy watch problems, so you 
may

 not want to use it, but 1.6.7 should be OK.

I've been running 1.6.6 for quite a while, and I have been quite 
annoyed
by this bug. However, the release notes for 1.6.7 did not mention 
fixing
this problem, so I did not have any motivation for upgrading. But, 
since

you said that you did not see the problem on 1.6.7 I decided to upgrade
and see if the problem was fixed. It appears to have fixed it, although
I can't be sure yet, because sometimes a call placed from the placed
calls list did work on 1.6.6, so I don't have enough of a sample size
yet to be sure the bug is gone. I sure hope it is.

Thanks for the info.

John
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Re: [asterisk-users] Dialing from Placed Calls on Polycom IP501 doesn't always work

2006-11-13 Thread James Andrewartha
Anthony Rodgers wrote:
 Greetings,
 
 Has anyone noticed that attempting to place a call from the Placed
 Calls list on a Polycom IP501 by pressing the 'Dial' softkey sometimes
 simply returns the phone to the idle screen? It is not related to the
 number being dialed, as we have observed two entries for the same
 number, one of which worked and the other didn't.
 
 We've experimented with calls that weren't answered at all, calls that
 were terminated by the caller and calls terminated by the recipient with
 no discernible pattern.

Yes, I've seen it. We're running 1.6.6, what firmware version do you have?

-- 
James Andrewartha
Systems Administrator
Data Analysis Australia Pty Ltd
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Re: [asterisk-users] Dialing from Placed Calls on Polycom IP501 doesn't always work

2006-11-11 Thread Noah Miller

Hi Anthony -


Has anyone noticed that attempting to place a call from the Placed
Calls list on a Polycom IP501 by pressing the 'Dial' softkey sometimes
simply returns the phone to the idle screen? It is not related to the
number being dialed, as we have observed two entries for the same
number, one of which worked and the other didn't.


I haven't seen this, and I use this feature frequently.  What firmware
and bootrom versions are you using?

- Noah
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[asterisk-users] Dialing from Placed Calls on Polycom IP501 doesn't always work

2006-11-10 Thread Anthony Rodgers

Greetings,

Has anyone noticed that attempting to place a call from the Placed 
Calls list on a Polycom IP501 by pressing the 'Dial' softkey sometimes 
simply returns the phone to the idle screen? It is not related to the 
number being dialed, as we have observed two entries for the same 
number, one of which worked and the other didn't.


We've experimented with calls that weren't answered at all, calls that 
were terminated by the caller and calls terminated by the recipient 
with no discernible pattern.


Regards,

CP

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