[asterisk-users] double DTMF digits

2010-08-26 Thread M S
Hi, I've been getting complaints lately that callers to my IVR are pressing a digit once but the system is responding as if they pressed it twice (once for each of two consecutive menus). I'm using an AGI script and logging all DTMF entries - and to the script, at least, it looks like the digit

Re: [asterisk-users] double DTMF digits

2010-08-26 Thread Andres
On 8/26/2010 2:55 PM, M S wrote: Hi, I've been getting complaints lately that callers to my IVR are pressing a digit once but the system is responding as if they pressed it twice (once for each of two consecutive menus). I'm using an AGI script and logging all DTMF entries - and to the

Re: [asterisk-users] double DTMF digits

2010-08-26 Thread Matt Desbiens
We've actually had issues with Flowroute in the past where DTMF was a constant issue. My best suggestion for course of action is find another provider. NexVortex is pretty solid all around. They also had the quickest recourse for when GNAPS went bottoms up last month and sent pretty much all VoIP

Re: [asterisk-users] double DTMF digits

2010-08-26 Thread M S
How were you able to determine that the far end was sending the digits in RFC2833 plus SIP INFO? On Thu, Aug 26, 2010 at 3:23 PM, Andres and...@telesip.net wrote: I have seen this before. Upon careful analisys we saw that the far end was sending the digits in RFC2833 plus SIP INFO (or

Re: [asterisk-users] Double DTMF digits

2007-05-14 Thread Greg Oliver
On Sun, 2007-05-13 at 20:54 +0300, Dovid B wrote: I am actually getting DTMF over SIP when people call in to a clients system that is running a2billing. They are using RFC2833. If you are using a Cisco router anywhere in the loop, there is a known bug that causes rfc2833 and inband

Re: [asterisk-users] Double DTMF digits

2007-05-13 Thread Dovid B
: Wednesday, May 09, 2007 6:15 PM Subject: Re: [asterisk-users] Double DTMF digits I wonder if your hardware is doing the actual DTMF detecting. What hardware are you using? I'm using the TE205P and I believe that the DTMF detection is being done in the software in my case. Remi Steve Davies

Re: [asterisk-users] Double DTMF digits

2007-05-09 Thread Remi Quezada
I wonder if the your hardware is doing the actual DTMF detecting. What hardware are you using? I'm using the TE205P and I believe that the DTMF detection is being done in the software. Remi Steve Davies wrote: On 5/3/07, Ken Leland III [EMAIL PROTECTED] wrote: When dtmfmode is set to

Re: [asterisk-users] Double DTMF digits

2007-05-09 Thread Remi Quezada
I wonder if your hardware is doing the actual DTMF detecting. What hardware are you using? I'm using the TE205P and I believe that the DTMF detection is being done in the software in my case. Remi Steve Davies wrote: On 5/3/07, Ken Leland III [EMAIL PROTECTED] wrote: When dtmfmode is

Re: [asterisk-users] Double DTMF digits

2007-05-04 Thread Steve Davies
On 5/3/07, Ken Leland III [EMAIL PROTECTED] wrote: When dtmfmode is set to inband for SIP, and i originate a call from sip out to the PSTN, I can hear the DTMF digit twice in the audio stream. Once very briefly and once for normal duration. Our Theory: While Asterisk is parsing the DTMF, for a

Re: [asterisk-users] Double DTMF digits sent on IAX native bridge

2007-05-03 Thread Steve Davies
This is very interesting. I am now getting this double-digit behaviour occasionally, and only on IAX channels (so far). Did anyone come up with a solution or a way to improve matters? The scenario where I get this is: PSTN - Provider - IAX - Gateway - IAX - Customer So I will go and do some

Re: [asterisk-users] Double DTMF digits sent on IAX native bridge

2007-05-03 Thread Steve Davies
Replying to my own post... Even more interesting is that the issue seems to be caused by the Linksys ATAs that I am using to test with. If I use a mobile phone, a landline, or a digital phone to originate the call, all seems happy. If I use an ATA, it leaves just enough of the original DTMF in

[asterisk-users] Double DTMF digits

2007-05-03 Thread Ken Leland III
When dtmfmode is set to inband for SIP, and i originate a call from sip out to the PSTN, I can hear the DTMF digit twice in the audio stream. Once very briefly and once for normal duration. Our Theory: While Asterisk is parsing the DTMF, for a fraction of a second, while the end user

Re: [asterisk-users] Double DTMF digits sent on IAX native bridge

2007-03-06 Thread Remi Quezada
Any ideas as to how I can fix this issue? Thanks Remi Remi Quezada wrote: Ok that makes sense, but I'm still getting double digits. It seems to me that the DTMF digit is getting detected too late. When the digit is pressed it seems like asterisk is passing the DTMF digit for a fraction of

Re: [asterisk-users] Double DTMF digits sent on IAX native bridge

2007-03-05 Thread Remi Quezada
Ok that makes sense, but I'm still getting double digits. It seems to me that the DTMF digit is getting detected too late. When the digit is pressed it seems like asterisk is passing the DTMF digit for a fraction of a second through the audio path and then sends the digit for however long your

[asterisk-users] Double DTMF digits sent on IAX native bridge

2007-03-02 Thread Remi Quezada
Hi, I have two asterisk servers one is connected to the PSTN and the other one is connected to SIP users. The two servers connect with each other using IAX. When I have an incoming call from PSTN to the asterisk servers and have a forward to go back out to the PSTN the two IAX channel bridge

Re: [asterisk-users] Double DTMF digits sent on IAX native bridge

2007-03-02 Thread Russell Bryant
Remi Quezada wrote: I have two asterisk servers one is connected to the PSTN and the other one is connected to SIP users. The two servers connect with each other using IAX. When I have an incoming call from PSTN to the asterisk servers and have a forward to go back out to the PSTN the two IAX

[Asterisk-Users] Double DTMF digits.

2004-06-30 Thread Jason Garland
I am forwarding my calls from my packet8 phone number to my Free World Dialup account using the Packet8 FWD interconnect codes. I have asterisk registered with my FWD account via IAX2 and have also tried with SIP. When a call comes in Asterisk interprets any DTMF tones twice. IE: someone types 1

[Asterisk-Users] Double DTMF digits

2004-06-30 Thread Jason Garland
I am forwarding my calls from my packet8 phone number to my Free World Dialup account using the Packet8 FWD interconnect codes. I have asterisk registered with my FWD account via IAX2 and have also tried with SIP. When a call comes in Asterisk interprets any DTMF tones twice. IE: someone types 1