[asterisk-users] Full transfer details on inbound calls
Hi We're using asterisk 1.4.17 using RealTime and my boss has decided that we should keep a track of the full history of incoming calls i.e. who and when they were transferred to. The asterisk CDR only holds the initial answering channel for any call and not any further transfers that may have happened. The idea we are toying with is getting the time and the originating channel from the cdr, and then searching the full asterisk logs for the channel identifier string. Obviously we would have to have the verbose output going to a file and make sure that the verbosity in the console is always at least 5. I've done enough testing to see that is is possible i...@trinity:/var/log/asterisk$ grep 'Apr 13' full | grep SIP/xxx.xxx.xxx.xxx-082090e8 | grep answered [Apr 13 13:31:11] VERBOSE[17120] logger.c: -- SIP/811-08214f50 answered SIP/xxx.xxx.xxx.xxx-082090e8 [Apr 13 13:31:31] VERBOSE[17120] logger.c: -- SIP/808-08212f08 answered SIP/xxx.xxx.xxx.xxx-082090e8 The above output shows that the originating channel was answered by sip extension 811 and then by 808 20 seconds later. I am also considering parsing the full log into a mysql database and doing the searching in there. My question is is this a good way to go about what I'm trying to achieve or is there a simpler/less process intensive method that I'm missing. Thanks in advance Ish -- Ishfaq Malik Software Developer PackNet Ltd Office: 0161 660 3062 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Full transfer details on inbound calls
Hi, This may be no use to you if you are using 1.4 but Call Event Logging (or CEL) that is currently in trunk should provide an easier way to do this. All events associated with a call e.g. Answer, Hangup, Bridge start, Transfer etc. are logged to the usual back-ends. We use postgresql via ODBC. Nic. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Ishfaq Malik Sent: 13 April 2010 14:50 To: Asterisk Subject: [asterisk-users] Full transfer details on inbound calls Hi We're using asterisk 1.4.17 using RealTime and my boss has decided that we should keep a track of the full history of incoming calls i.e. who and when they were transferred to. The asterisk CDR only holds the initial answering channel for any call and not any further transfers that may have happened. The idea we are toying with is getting the time and the originating channel from the cdr, and then searching the full asterisk logs for the channel identifier string. Obviously we would have to have the verbose output going to a file and make sure that the verbosity in the console is always at least 5. I've done enough testing to see that is is possible i...@trinity:/var/log/asterisk$ grep 'Apr 13' full | grep SIP/xxx.xxx.xxx.xxx-082090e8 | grep answered [Apr 13 13:31:11] VERBOSE[17120] logger.c: -- SIP/811-08214f50 answered SIP/xxx.xxx.xxx.xxx-082090e8 [Apr 13 13:31:31] VERBOSE[17120] logger.c: -- SIP/808-08212f08 answered SIP/xxx.xxx.xxx.xxx-082090e8 The above output shows that the originating channel was answered by sip extension 811 and then by 808 20 seconds later. I am also considering parsing the full log into a mysql database and doing the searching in there. My question is is this a good way to go about what I'm trying to achieve or is there a simpler/less process intensive method that I'm missing. Thanks in advance Ish -- Ishfaq Malik Software Developer PackNet Ltd Office: 0161 660 3062 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Full transfer details on inbound calls
Hi! We're using asterisk 1.4.17 using RealTime and my boss has decided that we should keep a track of the full history of incoming calls i.e. who and when they were transferred to. The asterisk CDR only holds the initial answering channel for any call and not any further transfers that may have happened. The idea we are toying with is getting the time and the originating channel from the cdr Depending on the type of phones you use there is also another way to look at it: SNOM phones for example have event triggers for certain actions that can call a URL, this includes events like off-hook, transfer completed and the like. Taking it even further: You could try trace all SIP signaling to/from your Asterisk, or even on your entire LAN, and then try to analyse that. I believe there's a number of SIP tools available for that. Philipp -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
