I have a caller screen queue setup. Basically a caller calls in, goes
through a IVR, and before that caller is put into the queue, they get a sub
ran on them first asking for them to say there name. That gets saved and
they are entered into the queue using Queue(mainqueue300).
In the
Shaun R. wrote:
I have a caller screen queue setup. Basically a caller calls in, goes
through a IVR, and before that caller is put into the queue, they get a sub
ran on them first asking for them to say there name. That gets saved and
they are entered into the queue using
Mark,
If you set the GoSub in the queue() instead of dial it works, the problem i
had there was that GOSUB_RESULT didnt look to be looked at or listened to.
If i remember correctly i had to add the c option to queue() so that when a
member hung up with out selecting a option that it wouldnt
