[asterisk-users] How to ask questions the smart way

2009-07-15 Thread Alex Balashov
Inspired by AG Projects' Adrian Georgescu's post of Eric S. Raymond's 
classic How to Ask Questions the Smart Way to the OpenSIPS-users 
mailing list[1], I'm going to repost it here:

 http://www.catb.org/~esr/faqs/smart-questions.html

As Adrian said, This a good read for those who show up on mailing lists 
without any guidance about how to ask the right questions and then 
complain that nobody answers their questions as they want.

I think there's never a wrong time and a wrong place on a public 
high-volume mailing list for all the participants to take a moment and 
meditate on this issue a little bit.

[1] http://www.openser.org/pipermail/users/2009-July/006873.html

-- 
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct  : (+1) (678) 954-0671

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Re: [asterisk-users] How to ask questions the smart way

2009-07-15 Thread Danny Nicholas
A useful guide;  Sadly many posters won't read any of it.  We have all kinds
here, but the overall experience can be quite good and useful if you apply
patience and principles.

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Alex Balashov
Sent: Wednesday, July 15, 2009 1:19 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] How to ask questions the smart way

Inspired by AG Projects' Adrian Georgescu's post of Eric S. Raymond's 
classic How to Ask Questions the Smart Way to the OpenSIPS-users 
mailing list[1], I'm going to repost it here:

 http://www.catb.org/~esr/faqs/smart-questions.html

As Adrian said, This a good read for those who show up on mailing lists 
without any guidance about how to ask the right questions and then 
complain that nobody answers their questions as they want.

I think there's never a wrong time and a wrong place on a public 
high-volume mailing list for all the participants to take a moment and 
meditate on this issue a little bit.

[1] http://www.openser.org/pipermail/users/2009-July/006873.html

-- 
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct  : (+1) (678) 954-0671

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Re: [asterisk-users] How to ask questions the smart way

2009-07-15 Thread Alex Balashov
As a matter of personal opinion, I think 90% of the useful takeaways  
for this specific mailing list don't have so much to do with politics  
and attitude as with asking specific questions of a manageable scope  
and formulated in an addressable way.

Many questions lack conceptual integrity and good sense. This has  
nothing to do with whether it is a newbie question, but with whether  
the poster understands the problem and whether they are able and  
willing to communicate it competenty and thoughtfully.  It is  
perfectly possible to ask 1st day, Asterisk 101 type questions in an  
intelligent manner that invites a respectful reply and perhaps even  
taps into a sense of noblesse oblige from expert users, instead of  
scorn and contempt for being lazy and/or unable to exercise clear  
patterns of thought.

--
Sent from mobile device

On Jul 15, 2009, at 9:00 AM, Danny Nicholas da...@debsinc.com wrote:

 A useful guide;  Sadly many posters won't read any of it.  We have  
 all kinds
 here, but the overall experience can be quite good and useful if you  
 apply
 patience and principles.

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Alex  
 Balashov
 Sent: Wednesday, July 15, 2009 1:19 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] How to ask questions the smart way

 Inspired by AG Projects' Adrian Georgescu's post of Eric S. Raymond's
 classic How to Ask Questions the Smart Way to the OpenSIPS-users
 mailing list[1], I'm going to repost it here:

 http://www.catb.org/~esr/faqs/smart-questions.html

 As Adrian said, This a good read for those who show up on mailing  
 lists
 without any guidance about how to ask the right questions and then
 complain that nobody answers their questions as they want.

 I think there's never a wrong time and a wrong place on a public
 high-volume mailing list for all the participants to take a moment and
 meditate on this issue a little bit.

 [1] http://www.openser.org/pipermail/users/2009-July/006873.html

 -- 
 Alex Balashov
 Evariste Systems
 Web : http://www.evaristesys.com/
 Tel : (+1) (678) 954-0670
 Direct  : (+1) (678) 954-0671

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Re: [asterisk-users] How to ask questions the smart way

2009-07-15 Thread Paul Hales

Always a great readthanks.

PaulH


Alex Balashov wrote:
 Inspired by AG Projects' Adrian Georgescu's post of Eric S. Raymond's 
 classic How to Ask Questions the Smart Way to the OpenSIPS-users 
 mailing list[1], I'm going to repost it here:

  http://www.catb.org/~esr/faqs/smart-questions.html

 As Adrian said, This a good read for those who show up on mailing lists 
 without any guidance about how to ask the right questions and then 
 complain that nobody answers their questions as they want.

 I think there's never a wrong time and a wrong place on a public 
 high-volume mailing list for all the participants to take a moment and 
 meditate on this issue a little bit.

 [1] http://www.openser.org/pipermail/users/2009-July/006873.html

   

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Re: [asterisk-users] How to ask questions the smart way

2009-07-15 Thread Steve Edwards
Un-top-posting...

 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Alex 
 Balashov Sent: Wednesday, July 15, 2009 1:19 AM

 Inspired by AG Projects' Adrian Georgescu's post of Eric S. Raymond's 
 classic How to Ask Questions the Smart Way to the OpenSIPS-users 
 mailing list[1], I'm going to repost it here:

 http://www.catb.org/~esr/faqs/smart-questions.html

On Wed, 15 Jul 2009, Danny Nicholas wrote:

 A useful guide;  Sadly many posters won't read any of it.  We have all 
 kinds here, but the overall experience can be quite good and useful if 
 you apply patience and principles.

A little discipline in replying is all that is needed.

If you reply to a post that has a meaningless subject like Error or 
Question with

http://www.catb.org/~esr/faqs/smart-questions.html#bespecific

I think most posters would get the idea after a rap on the knuckles or 
two.
-- 
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

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