Re: [asterisk-users] How to have callers not being billed when in waiting queue ? [SOLVED]

2017-03-29 Thread Olivier
Basically, in some countries, regulation says: "caller MUST know in advance what call would given the number (s)he dialed". If regulation also states that waiting time shall not charged or shall not charged more than a local/national/whatever call, then an alternative is to separate telecommunicat

Re: [asterisk-users] How to have callers not being billed when in waiting queue ? [SOLVED]

2017-03-29 Thread Bryant Zimmerman
uot; Sent: Wednesday, March 29, 2017 9:52 AM To: "Asterisk Users Mailing List - Non-Commercial Discussion" Subject: Re: [asterisk-users] How to have callers not being billed when in waiting queue ? [SOLVED] Hi, Just trying to figure out how is this solved ? by involving multiple te

Re: [asterisk-users] How to have callers not being billed when in waiting queue ? [SOLVED]

2017-03-29 Thread SamyGo
Hi, Just trying to figure out how is this solved ? by involving multiple telcos in the loop and asking them to not charge based on 200 OK/Answer!? As far as I know people have designed Queue/CallCenter platforms who upon entering a number in queue just state them their number in queue and approx t

Re: [asterisk-users] How to have callers not being billed when in waiting queue ? [SOLVED]

2017-03-29 Thread Olivier
Thank you very much, Max, for this valuable and informative answer. Offline billing must be quite complex to set up as several telco may be involved (or origination,transit or termination). Moving to normal landline fare seems much simpler ! Thanks again 2017-03-28 21:41 GMT+02:00 Max Grobecker