[asterisk-users] How to reboot a Polycom phone remotely

[Mike]

Hi Rick,   Well, if I told you I'd have to kill you :-)   Seriously, taken from a very hidden Wiki page: http://www.voip-info.org/wiki/view/Polycom+reboot+hardphone+script   From the CLI: sip notify polycom-check-cfg xxxx   xxx being the registered name in SIP.conf. It is meant for the phones to check for new configuration and download it.  Your phone of course has to be registered with your Asterisk and you need to have a provisoning server also, because I believe the phone won't reboot if there isnt a new phone.cfg file in your provisioning server to download. I am not sure if it works when you only change the sip application (sip.ld) to a new version.   I haven't really tried to find out the full and precise functionality, but it works on my phones when change anything in phone1.cfg on my provisioning server.  It's even intelligent enough to wait until the end of a call of the phone is being used.     Mike, happy to contribute answers instead of questions for once.   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rick Smith Sent: November 7, 2006 8:44 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [asterisk-users] "Sticky" Polycom 501 keys and handset hmm, I’d like to know that.  How do you reboot remotely ? J   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Sent: Tuesday, November 07, 2006 2:13 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [asterisk-users] "Sticky" Polycom 501 keys and handset   Disregard my previous message, I succeeded in downgrading my phones.  And it worked, thanks Rick for the info.  Is there any Polycom-specific mailing list I should be on to be aware of stuff like that?   Also, would you know how to check the version of sip.ld remotely? I know how to reboot remotely, and I did for a few phones, but my paranoid self would like to double check and see if the sip.ld 1.6.7 re-installed ok by checking the current version.  Is that even possible?   Mike   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rick Smith Sent: November 7, 2006 11:28 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [asterisk-users] "Sticky" Polycom 501 keys and handset I had this EXACT same problem, and 2.0.x is the problem according to Polycom Tech Support.   I had such a hard time explaining the problem, too   Downgraded to 1.6.7 and all worked well again.  Polycom says if you’re using Asterisk, don’t go past 1.6.7 until they say to.   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Sent: Tuesday, November 07, 2006 11:02 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [asterisk-users] "Sticky" Polycom 501 keys and handset   Hi,   I've recently bought new Polycom 501 phones, upgraded to bootrom 3.2.2 and SIP 2.0.1.   I just noticed something, which I first blamed on Asterisk and NATs (a 2 second silence at the beginning of a call).  Something I've noticed also on my old phone (which is having the same problem now, but its also been upgraded).   My keys are sticky.  Simple as that.  Sometimes I press a number and the key comes up (the hardware seems fine) but the phone produces this loooong tone as if I had pressed the key for 3 seconds.  Even the receiver is sticky, giving my dialtone when I lift it only 1-2 seconds after I lift the handset.  It simply looks like the phone can't keep up, like a sluggish computer.   Anybody has ever seem this?  I'd like to downgrde to SIP 1.6.7 to see if the new sip app was the problem.  How can I do that?  I've placed the old sip.ld file where I had to, but the phone wont pick it up.    Short of that, can somebody point me to the newest firmware (2.0.2) to see if that would help?   Mike

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