Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-12-29 Thread hadi motamedi
On Wed, Sep 9, 2009 at 4:02 AM, Jeff LaCoursiere j...@jeff.net wrote:


 On Wed, 9 Sep 2009, hadi motamedi wrote:

  Thank you for your message . But I tried to find it on my server , as the
  followings :
  #find / -name sip.cfg -print
  But it didn't return any result . Can you please let me know where can I
  find it ?

 You probably have not setup central provisioning for your Polycom phones.
 I am guessing you are configuring them from their (horribly crappy) web
 interface.  Although this kind of works, you will not be able to unleash
 the true power of your phones without setting up central provisioning.
 Worse you may be running an old version of the firmware, which may have
 problems.

 This involves getting the firmware and XML templates from Polycom, which
 will include the file sip.cfg.  You will have to unpack these files on a
 TFTP or HTTP server, create XML files for each phone, and point the phone
 to the server to pick it up.  There are numerous howtos on the web to
 set this up.  Time for Google!

 j

 
 
 
  On Tue, Sep 8, 2009 at 2:58 PM, Steve Edwards asterisk@sedwards.com
 wrote:
 
   On Tue, 8 Sep 2009, hadi motamedi wrote:
 
  I sent you a message regarding my problem with Asterisk Call Parking
  feature
  and you told me that needs to check the polycom sip.cfg file . But my
  Asterisk doesn't have sip.cfg file . Can you please let me know how can
 I
  overcome ?
 
  sip.cfg is not an Asterisk file. sip.cfg should be in the directory the
  phone downloads it's configuration from. Typically, /tftpboot/ on a tftp
  server.
 
  --
  Thanks in advance,
 
 -
  Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867
 PST
  Newline  Fax:
 +1-760-731-3000
 
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Dear All
Further to this issue that I asked you before , please be informed that I
setup for sip calls from my Asterisk console to SJPhone as sip client on an
MS Windows machine . All of the configurations are working properly , I mean
sip outgoing and sip incoming and voicemail but the call parking . Can you
please let me know why I cannot still solve this issue ? It is appearing to
me that the Polycom cfg is no longer involved here .
Thank you in advance
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[asterisk-users] Inquiry:Problem with Call Parking

2009-09-08 Thread hadi motamedi
Dear All
I sent you a message regarding my problem with Asterisk Call Parking feature
and you told me that needs to check the polycom sip.cfg file . But my
Asterisk doesn't have sip.cfg file . Can you please let me know how can I
overcome ?
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Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-09-08 Thread Steve Edwards
On Tue, 8 Sep 2009, hadi motamedi wrote:

 I sent you a message regarding my problem with Asterisk Call Parking feature
 and you told me that needs to check the polycom sip.cfg file . But my
 Asterisk doesn't have sip.cfg file . Can you please let me know how can I
 overcome ?

sip.cfg is not an Asterisk file. sip.cfg should be in the directory the 
phone downloads it's configuration from. Typically, /tftpboot/ on a tftp 
server.

-- 
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

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Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-09-08 Thread hadi motamedi
Thank you for your message . But I tried to find it on my server , as the
followings :
#find / -name sip.cfg -print
But it didn't return any result . Can you please let me know where can I
find it ?



On Tue, Sep 8, 2009 at 2:58 PM, Steve Edwards asterisk@sedwards.comwrote:

  On Tue, 8 Sep 2009, hadi motamedi wrote:

  I sent you a message regarding my problem with Asterisk Call Parking
 feature
  and you told me that needs to check the polycom sip.cfg file . But my
  Asterisk doesn't have sip.cfg file . Can you please let me know how can I
  overcome ?

 sip.cfg is not an Asterisk file. sip.cfg should be in the directory the
 phone downloads it's configuration from. Typically, /tftpboot/ on a tftp
 server.

 --
 Thanks in advance,
 -
 Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
 Newline  Fax: +1-760-731-3000

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Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-09-08 Thread Jeff LaCoursiere

On Wed, 9 Sep 2009, hadi motamedi wrote:

 Thank you for your message . But I tried to find it on my server , as the
 followings :
 #find / -name sip.cfg -print
 But it didn't return any result . Can you please let me know where can I
 find it ?

You probably have not setup central provisioning for your Polycom phones. 
I am guessing you are configuring them from their (horribly crappy) web 
interface.  Although this kind of works, you will not be able to unleash 
the true power of your phones without setting up central provisioning. 
Worse you may be running an old version of the firmware, which may have 
problems.

This involves getting the firmware and XML templates from Polycom, which 
will include the file sip.cfg.  You will have to unpack these files on a 
TFTP or HTTP server, create XML files for each phone, and point the phone 
to the server to pick it up.  There are numerous howtos on the web to 
set this up.  Time for Google!

j




 On Tue, Sep 8, 2009 at 2:58 PM, Steve Edwards 
 asterisk@sedwards.comwrote:

  On Tue, 8 Sep 2009, hadi motamedi wrote:

 I sent you a message regarding my problem with Asterisk Call Parking
 feature
 and you told me that needs to check the polycom sip.cfg file . But my
 Asterisk doesn't have sip.cfg file . Can you please let me know how can I
 overcome ?

 sip.cfg is not an Asterisk file. sip.cfg should be in the directory the
 phone downloads it's configuration from. Typically, /tftpboot/ on a tftp
 server.

 --
 Thanks in advance,
 -
 Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
 Newline  Fax: +1-760-731-3000

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Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-09-07 Thread hadi motamedi
Sorry , I checked on my Asterisk pbx and there is no sip.cfg file on it .
Can you please let me know how can I make my Asterisk Call Parking as
functional ?



On Tue, Sep 1, 2009 at 6:23 AM, Lee, John (Sydney)
john@compuware.comwrote:


  Please find attached my Asterisk sip.conf .
  Can you please let me know what modifications are needed ?

 Yes, I am referring to the Polycom sip.cfg and not the sip.cfg in
 Asterisk.
 Somethere down in sip.cfg, there is a line that looks like this:

   digitmap dialplan.digitmap=#700| ...

 Basically, Polycom will scan your input to see when it will pass all the
 keystrokes to Asterisk.  In above, if it detects that you have entered
 #700, it will automatically send it to Asterisk.

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Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-09-03 Thread hadi motamedi
Thank you for your reply . Do you mean my Asterisk extensions.conf must
contain a line like the followings ?
include = parkedcalls
If so , can you please let me know where I have to put this line in my
extensions.conf ?
Thank you in advance
Regards
H.Motamedi



On Thu, Sep 3, 2009 at 5:26 AM, Stephen Davies
stephen.l.dav...@gmail.comwrote:

 In any event, the real problem is probably that you forgot to 'include
 = parkedcalls' in your dialplan.

 Steve

 On 9/2/09, Lyle Giese l...@lcrcomputer.net wrote:
  And now that the whole world of Asterisk has your sip user ids and
  passwords, you should change all of the passwords that are in that file
  and yes, change the passwords in all your phones.
 
  Lyle Giese
  LCR Computer Services, Inc.
 
  hadi motamedi wrote:
  Thank you for your reply . Please find attached my Asterisk sip.conf .
  Can you please let me know what modifications are needed ?
  Regards
  H.Motamedi
 
 
 
  On Tue, Sep 1, 2009 at 5:55 AM, Lee, John (Sydney)
   john@compuware.com mailto:john@compuware.com wrote:
 
  Just a quick guess - is it because you did not program your
  Polycom digit plan properly in sip.cfg?
 
  
  From: asterisk-users-boun...@lists.digium.com
  mailto:asterisk-users-boun...@lists.digium.com
  [mailto:asterisk-users-boun...@lists.digium.com
  mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of
  hadi motamedi
  Sent: Tuesday, 1 September 2009 2:39 PM
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: [asterisk-users] Inquiry:Problem with Call Parking
 
  Dear All
  Can you please do me favor and let me know what is the problem
  with my Asterisk call parking as it is not functioning correctly
  on my Asterisk ? Please find attached my features.conf .
  According to my configuration , the subscriber needs to press hash
  (pound) key and dial 700 to initiate the transfer . We tried but
  it didn't get through on our Asterisk . Can you please let me know
  what extra config needs to be done for putting it into operation ?
  Regards
  H.Motamedi
 
 
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Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-09-02 Thread Stephen Davies
In any event, the real problem is probably that you forgot to 'include
= parkedcalls' in your dialplan.

Steve

On 9/2/09, Lyle Giese l...@lcrcomputer.net wrote:
 And now that the whole world of Asterisk has your sip user ids and
 passwords, you should change all of the passwords that are in that file
 and yes, change the passwords in all your phones.

 Lyle Giese
 LCR Computer Services, Inc.

 hadi motamedi wrote:
 Thank you for your reply . Please find attached my Asterisk sip.conf .
 Can you please let me know what modifications are needed ?
 Regards
 H.Motamedi



 On Tue, Sep 1, 2009 at 5:55 AM, Lee, John (Sydney)
 john@compuware.com mailto:john@compuware.com wrote:

 Just a quick guess - is it because you did not program your
 Polycom digit plan properly in sip.cfg?

 
 From: asterisk-users-boun...@lists.digium.com
 mailto:asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com
 mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of
 hadi motamedi
 Sent: Tuesday, 1 September 2009 2:39 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] Inquiry:Problem with Call Parking

 Dear All
 Can you please do me favor and let me know what is the problem
 with my Asterisk call parking as it is not functioning correctly
 on my Asterisk ? Please find attached my features.conf .
 According to my configuration , the subscriber needs to press hash
 (pound) key and dial 700 to initiate the transfer . We tried but
 it didn't get through on our Asterisk . Can you please let me know
 what extra config needs to be done for putting it into operation ?
 Regards
 H.Motamedi


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Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-09-01 Thread Lyle Giese
And now that the whole world of Asterisk has your sip user ids and
passwords, you should change all of the passwords that are in that file
and yes, change the passwords in all your phones.

Lyle Giese
LCR Computer Services, Inc.

hadi motamedi wrote:
 Thank you for your reply . Please find attached my Asterisk sip.conf .
 Can you please let me know what modifications are needed ?
 Regards
 H.Motamedi


  
 On Tue, Sep 1, 2009 at 5:55 AM, Lee, John (Sydney)
 john@compuware.com mailto:john@compuware.com wrote:

 Just a quick guess - is it because you did not program your
 Polycom digit plan properly in sip.cfg?

 
 From: asterisk-users-boun...@lists.digium.com
 mailto:asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com
 mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of
 hadi motamedi
 Sent: Tuesday, 1 September 2009 2:39 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] Inquiry:Problem with Call Parking

 Dear All
 Can you please do me favor and let me know what is the problem
 with my Asterisk call parking as it is not functioning correctly
 on my Asterisk ? Please find attached my features.conf .
 According to my configuration , the subscriber needs to press hash
 (pound) key and dial 700 to initiate the transfer . We tried but
 it didn't get through on our Asterisk . Can you please let me know
 what extra config needs to be done for putting it into operation ?
 Regards
 H.Motamedi
  

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[asterisk-users] Inquiry:Problem with Call Parking

2009-08-31 Thread hadi motamedi
Dear All
Can you please do me favor and let me know what is the problem with my
Asterisk call parking as it is not functioning correctly on my Asterisk ?
Please find attached my features.conf . According to my configuration ,
the subscriber needs to press hash (pound) key and dial 700 to initiate the
transfer . We tried but it didn't get through on our Asterisk . Can you
please let me know what extra config needs to be done for putting it into
operation ?
Regards
H.Motamedi


features.conf
Description: Binary data
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Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-08-31 Thread Lee, John (Sydney)
Just a quick guess - is it because you did not program your Polycom digit plan 
properly in sip.cfg?


From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of hadi motamedi
Sent: Tuesday, 1 September 2009 2:39 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Inquiry:Problem with Call Parking

Dear All
Can you please do me favor and let me know what is the problem with my Asterisk 
call parking as it is not functioning correctly on my Asterisk ? Please find 
attached my features.conf . According to my configuration , the subscriber 
needs to press hash (pound) key and dial 700 to initiate the transfer . We 
tried but it didn't get through on our Asterisk . Can you please let me know 
what extra config needs to be done for putting it into operation ?
Regards
H.Motamedi
 

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Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-08-31 Thread hadi motamedi
Thank you for your reply . Please find attached my Asterisk sip.conf . Can
you please let me know what modifications are needed ?
Regards
H.Motamedi



On Tue, Sep 1, 2009 at 5:55 AM, Lee, John (Sydney)
john@compuware.comwrote:

 Just a quick guess - is it because you did not program your Polycom digit
 plan properly in sip.cfg?

 
 From: asterisk-users-boun...@lists.digium.com [mailto:
 asterisk-users-boun...@lists.digium.com] On Behalf Of hadi motamedi
 Sent: Tuesday, 1 September 2009 2:39 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] Inquiry:Problem with Call Parking

 Dear All
 Can you please do me favor and let me know what is the problem with my
 Asterisk call parking as it is not functioning correctly on my Asterisk ?
 Please find attached my features.conf . According to my configuration ,
 the subscriber needs to press hash (pound) key and dial 700 to initiate the
 transfer . We tried but it didn't get through on our Asterisk . Can you
 please let me know what extra config needs to be done for putting it into
 operation ?
 Regards
 H.Motamedi


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sip.conf
Description: Binary data
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Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-08-31 Thread Matt Riddell
On 1/09/09 5:08 PM, hadi motamedi wrote:
 Thank you for your reply . Please find attached my Asterisk sip.conf .
 Can you please let me know what modifications are needed ?
 Regards
 H.Motamedi

He actually asked for the sip.cfg (i.e. the config for the polycom 
rather than for Asterisk)

-- 
Cheers,

Matt Riddell
Director
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Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-08-31 Thread Darrick Hartman
Polycom sip.cfg is not the same as the Asterisk sip.conf file

hadi motamedi wrote:
 Thank you for your reply . Please find attached my Asterisk sip.conf . 
 Can you please let me know what modifications are needed ?
 Regards
 H.Motamedi
 
 
  
 On Tue, Sep 1, 2009 at 5:55 AM, Lee, John (Sydney) 
 john@compuware.com mailto:john@compuware.com wrote:
 
 Just a quick guess - is it because you did not program your Polycom
 digit plan properly in sip.cfg?

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Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-08-31 Thread Lee, John (Sydney)

 Please find attached my Asterisk sip.conf . 
 Can you please let me know what modifications are needed ?

Yes, I am referring to the Polycom sip.cfg and not the sip.cfg in
Asterisk.
Somethere down in sip.cfg, there is a line that looks like this:

   digitmap dialplan.digitmap=#700| ...

Basically, Polycom will scan your input to see when it will pass all the
keystrokes to Asterisk.  In above, if it detects that you have entered
#700, it will automatically send it to Asterisk. 

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Re: [asterisk-users] Inquiry:Problem with Call Parking

2009-08-31 Thread Paul Hales

But they do taste similar.

PaulH


Darrick Hartman wrote:
 Polycom sip.cfg is not the same as the Asterisk sip.conf file

 hadi motamedi wrote:
   
 Thank you for your reply . Please find attached my Asterisk sip.conf . 
 Can you please let me know what modifications are needed ?
 Regards
 H.Motamedi


  
 On Tue, Sep 1, 2009 at 5:55 AM, Lee, John (Sydney) 
 john@compuware.com mailto:john@compuware.com wrote:

 Just a quick guess - is it because you did not program your Polycom
 digit plan properly in sip.cfg?
 

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AstriCon 2009 - October 13 - 15 Phoenix, Arizona
Register Now: http://www.astricon.net

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