Re: [asterisk-users] Inquiry:Problem with Call Parking
On Wed, Sep 9, 2009 at 4:02 AM, Jeff LaCoursiere j...@jeff.net wrote: On Wed, 9 Sep 2009, hadi motamedi wrote: Thank you for your message . But I tried to find it on my server , as the followings : #find / -name sip.cfg -print But it didn't return any result . Can you please let me know where can I find it ? You probably have not setup central provisioning for your Polycom phones. I am guessing you are configuring them from their (horribly crappy) web interface. Although this kind of works, you will not be able to unleash the true power of your phones without setting up central provisioning. Worse you may be running an old version of the firmware, which may have problems. This involves getting the firmware and XML templates from Polycom, which will include the file sip.cfg. You will have to unpack these files on a TFTP or HTTP server, create XML files for each phone, and point the phone to the server to pick it up. There are numerous howtos on the web to set this up. Time for Google! j On Tue, Sep 8, 2009 at 2:58 PM, Steve Edwards asterisk@sedwards.com wrote: On Tue, 8 Sep 2009, hadi motamedi wrote: I sent you a message regarding my problem with Asterisk Call Parking feature and you told me that needs to check the polycom sip.cfg file . But my Asterisk doesn't have sip.cfg file . Can you please let me know how can I overcome ? sip.cfg is not an Asterisk file. sip.cfg should be in the directory the phone downloads it's configuration from. Typically, /tftpboot/ on a tftp server. -- Thanks in advance, - Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000 ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users Dear All Further to this issue that I asked you before , please be informed that I setup for sip calls from my Asterisk console to SJPhone as sip client on an MS Windows machine . All of the configurations are working properly , I mean sip outgoing and sip incoming and voicemail but the call parking . Can you please let me know why I cannot still solve this issue ? It is appearing to me that the Polycom cfg is no longer involved here . Thank you in advance ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Inquiry:Problem with Call Parking
Dear All I sent you a message regarding my problem with Asterisk Call Parking feature and you told me that needs to check the polycom sip.cfg file . But my Asterisk doesn't have sip.cfg file . Can you please let me know how can I overcome ? ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Inquiry:Problem with Call Parking
On Tue, 8 Sep 2009, hadi motamedi wrote: I sent you a message regarding my problem with Asterisk Call Parking feature and you told me that needs to check the polycom sip.cfg file . But my Asterisk doesn't have sip.cfg file . Can you please let me know how can I overcome ? sip.cfg is not an Asterisk file. sip.cfg should be in the directory the phone downloads it's configuration from. Typically, /tftpboot/ on a tftp server. -- Thanks in advance, - Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000 ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Inquiry:Problem with Call Parking
Thank you for your message . But I tried to find it on my server , as the followings : #find / -name sip.cfg -print But it didn't return any result . Can you please let me know where can I find it ? On Tue, Sep 8, 2009 at 2:58 PM, Steve Edwards asterisk@sedwards.comwrote: On Tue, 8 Sep 2009, hadi motamedi wrote: I sent you a message regarding my problem with Asterisk Call Parking feature and you told me that needs to check the polycom sip.cfg file . But my Asterisk doesn't have sip.cfg file . Can you please let me know how can I overcome ? sip.cfg is not an Asterisk file. sip.cfg should be in the directory the phone downloads it's configuration from. Typically, /tftpboot/ on a tftp server. -- Thanks in advance, - Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000 ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Inquiry:Problem with Call Parking
On Wed, 9 Sep 2009, hadi motamedi wrote: Thank you for your message . But I tried to find it on my server , as the followings : #find / -name sip.cfg -print But it didn't return any result . Can you please let me know where can I find it ? You probably have not setup central provisioning for your Polycom phones. I am guessing you are configuring them from their (horribly crappy) web interface. Although this kind of works, you will not be able to unleash the true power of your phones without setting up central provisioning. Worse you may be running an old version of the firmware, which may have problems. This involves getting the firmware and XML templates from Polycom, which will include the file sip.cfg. You will have to unpack these files on a TFTP or HTTP server, create XML files for each phone, and point the phone to the server to pick it up. There are numerous howtos on the web to set this up. Time for Google! j On Tue, Sep 8, 2009 at 2:58 PM, Steve Edwards asterisk@sedwards.comwrote: On Tue, 8 Sep 2009, hadi motamedi wrote: I sent you a message regarding my problem with Asterisk Call Parking feature and you told me that needs to check the polycom sip.cfg file . But my Asterisk doesn't have sip.cfg file . Can you please let me know how can I overcome ? sip.cfg is not an Asterisk file. sip.cfg should be in the directory the phone downloads it's configuration from. Typically, /tftpboot/ on a tftp server. -- Thanks in advance, - Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000 ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Inquiry:Problem with Call Parking
Sorry , I checked on my Asterisk pbx and there is no sip.cfg file on it . Can you please let me know how can I make my Asterisk Call Parking as functional ? On Tue, Sep 1, 2009 at 6:23 AM, Lee, John (Sydney) john@compuware.comwrote: Please find attached my Asterisk sip.conf . Can you please let me know what modifications are needed ? Yes, I am referring to the Polycom sip.cfg and not the sip.cfg in Asterisk. Somethere down in sip.cfg, there is a line that looks like this: digitmap dialplan.digitmap=#700| ... Basically, Polycom will scan your input to see when it will pass all the keystrokes to Asterisk. In above, if it detects that you have entered #700, it will automatically send it to Asterisk. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Inquiry:Problem with Call Parking
Thank you for your reply . Do you mean my Asterisk extensions.conf must contain a line like the followings ? include = parkedcalls If so , can you please let me know where I have to put this line in my extensions.conf ? Thank you in advance Regards H.Motamedi On Thu, Sep 3, 2009 at 5:26 AM, Stephen Davies stephen.l.dav...@gmail.comwrote: In any event, the real problem is probably that you forgot to 'include = parkedcalls' in your dialplan. Steve On 9/2/09, Lyle Giese l...@lcrcomputer.net wrote: And now that the whole world of Asterisk has your sip user ids and passwords, you should change all of the passwords that are in that file and yes, change the passwords in all your phones. Lyle Giese LCR Computer Services, Inc. hadi motamedi wrote: Thank you for your reply . Please find attached my Asterisk sip.conf . Can you please let me know what modifications are needed ? Regards H.Motamedi On Tue, Sep 1, 2009 at 5:55 AM, Lee, John (Sydney) john@compuware.com mailto:john@compuware.com wrote: Just a quick guess - is it because you did not program your Polycom digit plan properly in sip.cfg? From: asterisk-users-boun...@lists.digium.com mailto:asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of hadi motamedi Sent: Tuesday, 1 September 2009 2:39 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Inquiry:Problem with Call Parking Dear All Can you please do me favor and let me know what is the problem with my Asterisk call parking as it is not functioning correctly on my Asterisk ? Please find attached my features.conf . According to my configuration , the subscriber needs to press hash (pound) key and dial 700 to initiate the transfer . We tried but it didn't get through on our Asterisk . Can you please let me know what extra config needs to be done for putting it into operation ? Regards H.Motamedi ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com http://www.api-digital.com/ -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net http://www.astricon.net/ asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Sent from my mobile device ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Inquiry:Problem with Call Parking
In any event, the real problem is probably that you forgot to 'include = parkedcalls' in your dialplan. Steve On 9/2/09, Lyle Giese l...@lcrcomputer.net wrote: And now that the whole world of Asterisk has your sip user ids and passwords, you should change all of the passwords that are in that file and yes, change the passwords in all your phones. Lyle Giese LCR Computer Services, Inc. hadi motamedi wrote: Thank you for your reply . Please find attached my Asterisk sip.conf . Can you please let me know what modifications are needed ? Regards H.Motamedi On Tue, Sep 1, 2009 at 5:55 AM, Lee, John (Sydney) john@compuware.com mailto:john@compuware.com wrote: Just a quick guess - is it because you did not program your Polycom digit plan properly in sip.cfg? From: asterisk-users-boun...@lists.digium.com mailto:asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of hadi motamedi Sent: Tuesday, 1 September 2009 2:39 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Inquiry:Problem with Call Parking Dear All Can you please do me favor and let me know what is the problem with my Asterisk call parking as it is not functioning correctly on my Asterisk ? Please find attached my features.conf . According to my configuration , the subscriber needs to press hash (pound) key and dial 700 to initiate the transfer . We tried but it didn't get through on our Asterisk . Can you please let me know what extra config needs to be done for putting it into operation ? Regards H.Motamedi ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com http://www.api-digital.com/ -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net http://www.astricon.net/ asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Sent from my mobile device ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Inquiry:Problem with Call Parking
And now that the whole world of Asterisk has your sip user ids and passwords, you should change all of the passwords that are in that file and yes, change the passwords in all your phones. Lyle Giese LCR Computer Services, Inc. hadi motamedi wrote: Thank you for your reply . Please find attached my Asterisk sip.conf . Can you please let me know what modifications are needed ? Regards H.Motamedi On Tue, Sep 1, 2009 at 5:55 AM, Lee, John (Sydney) john@compuware.com mailto:john@compuware.com wrote: Just a quick guess - is it because you did not program your Polycom digit plan properly in sip.cfg? From: asterisk-users-boun...@lists.digium.com mailto:asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of hadi motamedi Sent: Tuesday, 1 September 2009 2:39 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Inquiry:Problem with Call Parking Dear All Can you please do me favor and let me know what is the problem with my Asterisk call parking as it is not functioning correctly on my Asterisk ? Please find attached my features.conf . According to my configuration , the subscriber needs to press hash (pound) key and dial 700 to initiate the transfer . We tried but it didn't get through on our Asterisk . Can you please let me know what extra config needs to be done for putting it into operation ? Regards H.Motamedi ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com http://www.api-digital.com/ -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net http://www.astricon.net/ asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Inquiry:Problem with Call Parking
Dear All Can you please do me favor and let me know what is the problem with my Asterisk call parking as it is not functioning correctly on my Asterisk ? Please find attached my features.conf . According to my configuration , the subscriber needs to press hash (pound) key and dial 700 to initiate the transfer . We tried but it didn't get through on our Asterisk . Can you please let me know what extra config needs to be done for putting it into operation ? Regards H.Motamedi features.conf Description: Binary data ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Inquiry:Problem with Call Parking
Just a quick guess - is it because you did not program your Polycom digit plan properly in sip.cfg? From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of hadi motamedi Sent: Tuesday, 1 September 2009 2:39 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Inquiry:Problem with Call Parking Dear All Can you please do me favor and let me know what is the problem with my Asterisk call parking as it is not functioning correctly on my Asterisk ? Please find attached my features.conf . According to my configuration , the subscriber needs to press hash (pound) key and dial 700 to initiate the transfer . We tried but it didn't get through on our Asterisk . Can you please let me know what extra config needs to be done for putting it into operation ? Regards H.Motamedi ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Inquiry:Problem with Call Parking
Thank you for your reply . Please find attached my Asterisk sip.conf . Can you please let me know what modifications are needed ? Regards H.Motamedi On Tue, Sep 1, 2009 at 5:55 AM, Lee, John (Sydney) john@compuware.comwrote: Just a quick guess - is it because you did not program your Polycom digit plan properly in sip.cfg? From: asterisk-users-boun...@lists.digium.com [mailto: asterisk-users-boun...@lists.digium.com] On Behalf Of hadi motamedi Sent: Tuesday, 1 September 2009 2:39 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Inquiry:Problem with Call Parking Dear All Can you please do me favor and let me know what is the problem with my Asterisk call parking as it is not functioning correctly on my Asterisk ? Please find attached my features.conf . According to my configuration , the subscriber needs to press hash (pound) key and dial 700 to initiate the transfer . We tried but it didn't get through on our Asterisk . Can you please let me know what extra config needs to be done for putting it into operation ? Regards H.Motamedi ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users sip.conf Description: Binary data ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Inquiry:Problem with Call Parking
On 1/09/09 5:08 PM, hadi motamedi wrote: Thank you for your reply . Please find attached my Asterisk sip.conf . Can you please let me know what modifications are needed ? Regards H.Motamedi He actually asked for the sip.cfg (i.e. the config for the polycom rather than for Asterisk) -- Cheers, Matt Riddell Director ___ http://www.venturevoip.com/news.php (Daily Asterisk News) http://www.venturevoip.com/st.php (SmoothTorque Predictive Dialer) http://www.venturevoip.com/c3.php (ConduIT3 PABX Systems) ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Inquiry:Problem with Call Parking
Polycom sip.cfg is not the same as the Asterisk sip.conf file hadi motamedi wrote: Thank you for your reply . Please find attached my Asterisk sip.conf . Can you please let me know what modifications are needed ? Regards H.Motamedi On Tue, Sep 1, 2009 at 5:55 AM, Lee, John (Sydney) john@compuware.com mailto:john@compuware.com wrote: Just a quick guess - is it because you did not program your Polycom digit plan properly in sip.cfg? ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Inquiry:Problem with Call Parking
Please find attached my Asterisk sip.conf . Can you please let me know what modifications are needed ? Yes, I am referring to the Polycom sip.cfg and not the sip.cfg in Asterisk. Somethere down in sip.cfg, there is a line that looks like this: digitmap dialplan.digitmap=#700| ... Basically, Polycom will scan your input to see when it will pass all the keystrokes to Asterisk. In above, if it detects that you have entered #700, it will automatically send it to Asterisk. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Inquiry:Problem with Call Parking
But they do taste similar. PaulH Darrick Hartman wrote: Polycom sip.cfg is not the same as the Asterisk sip.conf file hadi motamedi wrote: Thank you for your reply . Please find attached my Asterisk sip.conf . Can you please let me know what modifications are needed ? Regards H.Motamedi On Tue, Sep 1, 2009 at 5:55 AM, Lee, John (Sydney) john@compuware.com mailto:john@compuware.com wrote: Just a quick guess - is it because you did not program your Polycom digit plan properly in sip.cfg? ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users