Re: [asterisk-users] Is Asterisk really good??

2008-04-15 Thread Al Baker
Quote 

We had a master source location.with a master image
 We cloned the hard drive with linux  dd copy of master image

Did the dd to clone it actually work on RAID devices 


Mike Trest - On Travel wrote:
 -Original Message-
 
 I'd be interested in sections like Rolling out a new server or How we
 maintain all the little configuration files without losing our sanity.
 

 Hi,

 I will contribute my 2-cents on how I maintained consistency on  a 
 large application
 with 64 +  Asterisks that all had to have the same config and links back to
 a central DB.

 Whenever we needed a new machine, we just

  We had a master source location.with a master image
  We cloned the hard drive with linux  dd copy of master image
  boot the new machine with this disk
  assign appropriate IP address
  perform some sanity checks prior to shipping
  Send either disk or full machine to remote COLO for physical install.

 After the machine came on line, it would have enough configuration to
 join the other members of the farm of asterisks.

 For intermediate updates, we used SSL-DSA keys between the master
 master image machine and each of the 64+ remotes.  We would wrote
 our own script and gave it a list of each machine on which to perform
 the particular steps.  When it was launched, we just went out to lunch
 or home at night while the remotes were updated.

 This application had as many as 6,000 simultaneous call running and
 we wrote the scripts such that each remote were placed in a
 take no calls status by the script so we did not kill any active traffic.

 We found that no canned package was useful to do this because each
 maintenance cycle was addressing a different part of the overall configuration
 and had slightly different commands that were needed.

 Any good script writer can do the same for what you described.

 Regards,  ..mike..



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Re: [asterisk-users] Is Asterisk really good??

2008-04-14 Thread Al Baker
why yes, my rsync does that just fine, you must not be running
the latest version

Steve Edwards wrote:
 On Mon, 14 Apr 2008, Bernd Felsche wrote:

   
 Steve Edwards [EMAIL PROTECTED] wrote:

 
 I'm mainly interested in consistency in configuration. The method has
 to be sophisticated enough to handle this box has 2 Ethernet interfaces
 so I should configure OpenSER and Asterisk to listen to both IP addresses
 on ports 5060 and 5061 respectively. This would preclude rsync.
   
 Why do you think that that would preclude rsync?
 

 Well, it may be based on my ignorance :)

 Can rsync mung a stanza from iax.conf like:

 [general]
   disallow   = all
  allow   = ulaw
  mailboxdetail   = no
  notransfer  = yes
  port= 5036
  register= ${HOSTNAME}:[EMAIL PROTECTED]
  trunk   = no

 and insert the appropriate values?

 Can rsync create /etc/sysconfig/openser like:

 # Created by ./host-setup.sh on 2008-04-12 17:55:03

  OPTIONS=
  OPTIONS=$OPTIONS -l a.b.c.d:5060
  OPTIONS=$OPTIONS -l a.b.c.e:5060

 # (end of /etc/sysconfig/openser)

 where a.b.c.d and a.b.c.e are the IP address of eth0 and eth1? (And the 
 3rd line would only be created if there are 2 interfaces.)

 Thanks in advance,
 
 Steve Edwards  [EMAIL PROTECTED]  Voice: +1-760-468-3867 PST
 Newline Fax: +1-760-731-3000

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Re: [asterisk-users] Is Asterisk really good??

2008-04-14 Thread Jay R. Ashworth
On Sun, Apr 13, 2008 at 04:39:39PM -0700, Steve Edwards wrote:
  I'm in the midst of rearranging things (which are 2 to 3 times as large
  as they were then); I'll update that once I'm done.
 
  Double-plus cool.
 
  I'd be interested in sections like Rolling out a new server or How we
  maintain all the little configuration files without losing our sanity.
 
  I smell a magazine article.  :-)
 
 That works, but I'm impatient. I'm up for peer review before 
 publication.

Understood.  Real Magazines tend to be picky about first pub, though.

  The answer to the second question is likely going to become rsync or
  cfengine, but I haven't gotten that far yet... and we don't change
  them all that much anyway.  VICIdial has *lots* of knobs.
 
 I'm mainly interested in consistency in configuration. The method has 
 to be sophisticated enough to handle this box has 2 Ethernet interfaces 
 so I should configure OpenSER and Asterisk to listen to both IP addresses 
 on ports 5060 and 5061 respectively. This would preclude rsync.

True.  That's why I was leaning towards cfengine, which I gather is
tuned for that sort of thing.

 I currently do it with shell scripts but I'm looking for something a bit 
 more sophisticated.
 
 Puppet (http://reductivelabs.com/trac/puppet/wiki/AboutPuppet) was 
 suggested during the Friday morning VOIP Users Conference. It's open 
 source and written in Ruby. I just feel a bit silly installing yet 
 another language just to support a support tool.

Indeed.

 The shell script approach has the advantage of light weight. I do a 
 minimal Centos 5 install and wget a single script which does everything 
 -- configures the network, installs packages (OpenSER, Asterisk, Zaptel, 
 Libpri, MySQL), adds users, and configures everything from services to 
 timezone. I may stick with it, but it's getting a bit combersome and am 
 interested in what has worked for others.

Noted.  Our solution may not help you all that much; I gather that with
the exception of one small chunk of one file, all our boxen are
configured exactly the same.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] Is Asterisk really good??

2008-04-14 Thread Jay R. Ashworth
On Mon, Apr 14, 2008 at 06:02:26AM -0400, Al Baker wrote:
  Steve Edwards [EMAIL PROTECTED] wrote:
  Well, it may be based on my ignorance :)
 
  Can rsync mung a stanza from iax.conf like:

 why yes, my rsync does that just fine, you must not be running
 the latest version

April Fools Day was 2 weeks ago, Al.  :-)

rsync, to the best of my knowledge and belief, does not make any sort
of changes to the files it pushes -- it merely pushes the changes you
make.

So if you need a given file, let's say extensions.conf, to contain
different things on different machines, then using rsync to push it
from one master will in fact probably not work the way you want it to.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] Is Asterisk really good??

2008-04-14 Thread Matt Florell
On 4/14/08, Jay R. Ashworth [EMAIL PROTECTED] wrote:
 On Sun, Apr 13, 2008 at 04:39:39PM -0700, Steve Edwards wrote:
   The shell script approach has the advantage of light weight. I do a
   minimal Centos 5 install and wget a single script which does everything
   -- configures the network, installs packages (OpenSER, Asterisk, Zaptel,
   Libpri, MySQL), adds users, and configures everything from services to
   timezone. I may stick with it, but it's getting a bit combersome and am
   interested in what has worked for others.


 Noted.  Our solution may not help you all that much; I gather that with
  the exception of one small chunk of one file, all our boxen are
  configured exactly the same.

It is actually two small chunks of two small files in Asterisk and one
line in the vicidial conf file, and that's about it for unique server
configurations, everything else is pretty much the same.

We did recently add a custom backup utility to our SVN for
VICIDIAL(AST_backup.pl) that will backup all conf files, agi, sound
and other files(optionally web files and mysql DB and my.cnf backup)
and tar/gz them then send to FTP server. This has worked well for
multi-server backups for a couple of our clients so far and it will be
included with the next release of VICIDIAL.

The idea behind the script is to create a very simple hot-spare
solution where all you have to do to replace a running machine is
change the IP address of the spare server and un-tar/gz the file on a
base-installed system and it will take the place of the failed machine
within minutes. We haven't had to use it in production in this
capacity yet, but it has worked in testing.

MATT---

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Re: [asterisk-users] Is Asterisk really good??

2008-04-14 Thread Mark Hamilton
Steve,

Is this 'shell script' on the public domain? As it sounds really useful. :)

Mark.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve Edwards
Sent: April 13, 2008 7:40 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Is Asterisk really good??

On Sun, 13 Apr 2008, Jay R. Ashworth wrote:

 On Sat, Apr 12, 2008 at 01:40:44PM -0700, Steve Edwards wrote:
 On Sat, 12 Apr 2008, Jay R. Ashworth wrote:
 On Fri, Apr 11, 2008 at 06:11:45PM -0700, Eugen Soare wrote:
That was cool!
thanks for the pdf.

 I'm in the midst of rearranging things (which are 2 to 3 times as large
 as they were then); I'll update that once I'm done.

 Double-plus cool.

 I'd be interested in sections like Rolling out a new server or How we
 maintain all the little configuration files without losing our sanity.

 I smell a magazine article.  :-)

That works, but I'm impatient. I'm up for peer review before 
publication.

 The answer to the second question is likely going to become rsync or
 cfengine, but I haven't gotten that far yet... and we don't change
 them all that much anyway.  VICIdial has *lots* of knobs.

I'm mainly interested in consistency in configuration. The method has 
to be sophisticated enough to handle this box has 2 Ethernet interfaces 
so I should configure OpenSER and Asterisk to listen to both IP addresses 
on ports 5060 and 5061 respectively. This would preclude rsync.

I currently do it with shell scripts but I'm looking for something a bit 
more sophisticated.

Puppet (http://reductivelabs.com/trac/puppet/wiki/AboutPuppet) was 
suggested during the Friday morning VOIP Users Conference. It's open 
source and written in Ruby. I just feel a bit silly installing yet 
another language just to support a support tool.

The shell script approach has the advantage of light weight. I do a 
minimal Centos 5 install and wget a single script which does everything 
-- configures the network, installs packages (OpenSER, Asterisk, Zaptel, 
Libpri, MySQL), adds users, and configures everything from services to 
timezone. I may stick with it, but it's getting a bit combersome and am 
interested in what has worked for others.

Thanks in advance,

Steve Edwards  [EMAIL PROTECTED]  Voice: +1-760-468-3867 PST
Newline Fax: +1-760-731-3000

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Re: [asterisk-users] Is Asterisk really good??

2008-04-14 Thread Mike Trest - On Travel

-Original Message-
 
  I'd be interested in sections like Rolling out a new server or How we
  maintain all the little configuration files without losing our sanity.

Hi,

I will contribute my 2-cents on how I maintained consistency on  a 
large application
with 64 +  Asterisks that all had to have the same config and links back to
a central DB.

Whenever we needed a new machine, we just

 We had a master source location.with a master image
 We cloned the hard drive with linux  dd copy of master image
 boot the new machine with this disk
 assign appropriate IP address
 perform some sanity checks prior to shipping
 Send either disk or full machine to remote COLO for physical install.

After the machine came on line, it would have enough configuration to
join the other members of the farm of asterisks.

For intermediate updates, we used SSL-DSA keys between the master
master image machine and each of the 64+ remotes.  We would wrote
our own script and gave it a list of each machine on which to perform
the particular steps.  When it was launched, we just went out to lunch
or home at night while the remotes were updated.

This application had as many as 6,000 simultaneous call running and
we wrote the scripts such that each remote were placed in a
take no calls status by the script so we did not kill any active traffic.

We found that no canned package was useful to do this because each
maintenance cycle was addressing a different part of the overall configuration
and had slightly different commands that were needed.

Any good script writer can do the same for what you described.

Regards,  ..mike..



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Re: [asterisk-users] Is Asterisk really good?? (added, What is ViciDial??)

2008-04-14 Thread Eugen Soare




I'm glad so much has been sent about on the thread I create (bloated
ego head :) ) It has gotten my curiosity up.
What is VICIDIAL? 
Is it Public Domain?
Pay for Software? 
What's it all about? (not looking for all the features, maybe I should
put my understanding of it's functions and people can correct me.)

It seems to be a software product that can handle call centers, be they
in coming our out going calls. Has modules to take credit cards / and
is customizable so that added functionality can be written. 

This is been very interesting! 
es

Matt Florell wrote:

  On 4/14/08, Jay R. Ashworth [EMAIL PROTECTED] wrote:
  
  
On Sun, Apr 13, 2008 at 04:39:39PM -0700, Steve Edwards wrote:
  The "shell script" approach has the advantage of "light weight." I do a
  "minimal" Centos 5 install and wget a single script which does everything
  -- configures the network, installs packages (OpenSER, Asterisk, Zaptel,
  Libpri, MySQL), adds users, and configures everything from services to
  timezone. I may stick with it, but it's getting a bit combersome and am
  interested in what has worked for others.


Noted.  Our solution may not help you all that much; I gather that with
 the exception of one small chunk of one file, all our boxen are
 configured exactly the same.

  
  
It is actually two small chunks of two small files in Asterisk and one
line in the vicidial conf file, and that's about it for unique server
configurations, everything else is pretty much the same.

We did recently add a custom backup utility to our SVN for
VICIDIAL(AST_backup.pl) that will backup all conf files, agi, sound
and other files(optionally web files and mysql DB and my.cnf backup)
and tar/gz them then send to FTP server. This has worked well for
multi-server backups for a couple of our clients so far and it will be
included with the next release of VICIDIAL.

The idea behind the script is to create a very simple hot-spare
solution where all you have to do to replace a running machine is
change the IP address of the spare server and un-tar/gz the file on a
base-installed system and it will take the place of the failed machine
within minutes. We haven't had to use it in production in this
capacity yet, but it has worked in testing.

MATT---

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Re: [asterisk-users] Is Asterisk really good?? (added, What is ViciDial??)

2008-04-14 Thread Matt Florell
On 4/14/08, Eugen Soare [EMAIL PROTECTED] wrote:

  I'm glad so much has been sent about on the thread I create (bloated ego
 head :) ) It has gotten my curiosity up.
  What is VICIDIAL?
  Is it Public Domain?
  Pay for Software?
  What's it all about?  (not looking for all the features, maybe I should put
 my understanding of it's functions and people can correct me.)

  It seems to be a software product that can handle call centers, be they in
 coming our out going calls. Has modules to take credit cards / and is
 customizable so that added functionality can be written.

  This is been very interesting!
  es

Hello,

VICIDIAL is call center software for Asterisk. It is designed around
Asterisk, not compiled into Asterisk. VICIDIAL takes a different
approach to the call center application from how Asterisk inbound
Queues/Agents does it, since it uses Meetme rooms to house the agents
allowing for more consistency across versions of Asterisk as well as a
lot more flexibility in terms of features. The agent web interface is
an AJAX application that will run well in most modern web browsers on
computers with a PIII 500MHz or higher.

With VICIDIAL you can do inbound/outbound/blended call handling and
there are all sorts of features for call handling and agent functions.
The latest VICIDIAL release is GPLv2, but for future major releases we
are moving to the AGPLv2. VICIDIAL is free as in cost and speech.

There are currently well over 400 companies using VICIDIAL in over 40
countries(unconfirmed survey results show over 700 company users, with
over 17,000 seats total) and the agent interface is available in 9
languages.

Hope that helps. For more info go to:
http://astguiclient.sourceforge.net/vicidial.html

MATT---

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Re: [asterisk-users] Is Asterisk really good??

2008-04-14 Thread Jay R. Ashworth
On Mon, Apr 14, 2008 at 11:08:21AM -0400, Matt Florell wrote:
 The idea behind the script is to create a very simple hot-spare
 solution where all you have to do to replace a running machine is
 change the IP address of the spare server and un-tar/gz the file on a
 base-installed system and it will take the place of the failed machine
 within minutes. We haven't had to use it in production in this
 capacity yet, but it has worked in testing.

I may have just had an even better idea, crribbing from how DSL does
overlays.

Put said config file on an FTP server on the cluster... named after the
IP of the box, the way Bootp files are.

Put innocuous files on the box as a base install, and have it prospect
the FTP server on boot for an overlay.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] Is Asterisk really good?? (added, What is ViciDial??)

2008-04-14 Thread Jay R. Ashworth
On Mon, Apr 14, 2008 at 01:54:22PM -0400, Matt Florell wrote:
 With VICIDIAL you can do inbound/outbound/blended call handling and
 there are all sorts of features for call handling and agent functions.
 The latest VICIDIAL release is GPLv2, but for future major releases we
 are moving to the AGPLv2. VICIDIAL is free as in cost and speech.

I noticed you had gone Affero.  Could you expand on that decision, if
you have a moment?  What's the difference between the two licenses, did
you consider GPLv3, and what's your situation on contributed code?

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] Is Asterisk really good?? (added, What is ViciDial??)

2008-04-14 Thread Eugen Soare




Matt.

 Thanks for the reply and Link. That should get me started looking
at that. Unfortunately, coming from the Nortel world. It may take some
time to get up to speed on things. The hardest part (as I see it) is
getting hardware/software instructions on setting up and then maybe
connecting to someone elses box to play around with the integration of
different sites. This looks like a good Fall/Winter project. Need to
remodel the basement now. Anyway, I think that's a little off list. :) 
 oops. It looks like there is a link on the web-page of the link
that you sent, that provides a "startup from scratch! COOL! 

 Thanks again.
  Eugen

Matt Florell wrote:

  On 4/14/08, Eugen Soare [EMAIL PROTECTED] wrote:
  
  
 I'm glad so much has been sent about on the thread I create (bloated ego
head :) ) It has gotten my curiosity up.
 What is VICIDIAL?
 Is it Public Domain?
 Pay for Software?
 What's it all about?  (not looking for all the features, maybe I should put
my understanding of it's functions and people can correct me.)

 It seems to be a software product that can handle call centers, be they in
coming our out going calls. Has modules to take credit cards / and is
customizable so that added functionality can be written.

 This is been very interesting!
 es

  
  
Hello,

VICIDIAL is call center software for Asterisk. It is designed around
Asterisk, not compiled into Asterisk. VICIDIAL takes a different
approach to the call center application from how Asterisk inbound
Queues/Agents does it, since it uses Meetme rooms to house the agents
allowing for more consistency across versions of Asterisk as well as a
lot more flexibility in terms of features. The agent web interface is
an AJAX application that will run well in most modern web browsers on
computers with a PIII 500MHz or higher.

With VICIDIAL you can do inbound/outbound/blended call handling and
there are all sorts of features for call handling and agent functions.
The latest VICIDIAL release is GPLv2, but for future major releases we
are moving to the AGPLv2. VICIDIAL is free as in cost and speech.

There are currently well over 400 companies using VICIDIAL in over 40
countries(unconfirmed survey results show over 700 company users, with
over 17,000 seats total) and the agent interface is available in 9
languages.

Hope that helps. For more info go to:
http://astguiclient.sourceforge.net/vicidial.html

MATT---

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Re: [asterisk-users] Is Asterisk really good?? (added, What is ViciDial??)

2008-04-14 Thread Matt Florell
On 4/14/08, Eugen Soare [EMAIL PROTECTED] wrote:

  Matt.

  Thanks for the reply and Link. That should get me started looking at
 that. Unfortunately, coming from the Nortel world. It may take some time to
 get up to speed on things. The hardest part (as I see it) is getting
 hardware/software instructions on setting up and then maybe connecting to
 someone elses box to play around with the integration of different sites.
 This looks like a good Fall/Winter project. Need to remodel the basement
 now. Anyway, I think that's a little off list. :)
  oops. It looks like there is a link on the web-page of the link that
 you sent, that provides a startup from scratch! COOL!

  Thanks again.
 Eugen

Ah yes, my monster SCRATCH_INSTALL document :)

If you run into any problems, please check out our very active VICIDIAL Forums:
http://www.eflo.net/VICIDIALforum/index.php

Good luck!

MATT---

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Re: [asterisk-users] Is Asterisk really good?? (added, What is ViciDial??)

2008-04-14 Thread Matt Florell
On 4/14/08, Jay R. Ashworth [EMAIL PROTECTED] wrote:
 On Mon, Apr 14, 2008 at 01:54:22PM -0400, Matt Florell wrote:
   With VICIDIAL you can do inbound/outbound/blended call handling and
   there are all sorts of features for call handling and agent functions.
   The latest VICIDIAL release is GPLv2, but for future major releases we
   are moving to the AGPLv2. VICIDIAL is free as in cost and speech.

 I noticed you had gone Affero.  Could you expand on that decision, if
  you have a moment?  What's the difference between the two licenses, did
  you consider GPLv3, and what's your situation on contributed code?

We finally decided we would be going to AGPLv2 for our next major
release due to a few hosted service providers out there that were
altering the code to VICIDIAL, offering VICIDIAL hosted and not
contributing their changes back to the project. And under the GPL they
have every right to do this as long as the code is not installed on a
client-owned machine or transferred to a client. This is known as the
GPL-ASP-loophole. AGPL just closes that loophole and says that any
customer of a hosted service like that has the right to the source
code too.

We have not done enough research on GPLv3 yet to want to move to it,
and a lot of other GPLv2 projects are staying put as well for the time
being.

As for contributed code, we require a statement of this is my code
and the project can use it and redistribute it from the author.
Nothing very detailed at the moment because there are not many code
contributors and the project is entirely GPL-based and is not
dual-licensed.


MATT---

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Re: [asterisk-users] Is Asterisk really good?? (added, What is ViciDial??)

2008-04-14 Thread Jay R. Ashworth
On Mon, Apr 14, 2008 at 02:48:38PM -0400, Matt Florell wrote:
 Ah yes, my monster SCRATCH_INSTALL document :)

And (why the hell *not* stick my neck out :-) I'm planning some work
on the wiki to merge that and the newer documentation from SVN into
sort of an Administrator's Manual in the next, oh, say, month or two.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

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 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] Is Asterisk really good?? (added, What is ViciDial??)

2008-04-14 Thread Matt Florell
On 4/14/08, Jay R. Ashworth [EMAIL PROTECTED] wrote:
 On Mon, Apr 14, 2008 at 02:47:12PM -0400, Matt Florell wrote:
   On 4/14/08, Jay R. Ashworth [EMAIL PROTECTED] wrote:
On Mon, Apr 14, 2008 at 01:54:22PM -0400, Matt Florell wrote:
  With VICIDIAL you can do inbound/outbound/blended call handling and
  there are all sorts of features for call handling and agent functions.
  The latest VICIDIAL release is GPLv2, but for future major releases we
  are moving to the AGPLv2. VICIDIAL is free as in cost and speech.
   
I noticed you had gone Affero.  Could you expand on that decision, if
 you have a moment?  What's the difference between the two licenses, did
 you consider GPLv3, and what's your situation on contributed code?
  
   We finally decided we would be going to AGPLv2 for our next major
   release due to a few hosted service providers out there that were
   altering the code to VICIDIAL, offering VICIDIAL hosted and not
   contributing their changes back to the project. And under the GPL they
   have every right to do this as long as the code is not installed on a
   client-owned machine or transferred to a client. This is known as the
   GPL-ASP-loophole. AGPL just closes that loophole and says that any
   customer of a hosted service like that has the right to the source
   code too.


 Ok; that's what I *thought* Affero's change was, but it's kind of hard
  to tell from the actual license...

Yes, we had to read it several times ourselves, the version we have in
our SVN trunk is what we settled on since there are several different
text formats of the AGPL license floating around.

   We have not done enough research on GPLv3 yet to want to move to it,
   and a lot of other GPLv2 projects are staying put as well for the time
   being.

 I'm not really fond of it myself.

I don't know enough about it at the moment to be fond of it or not
myself. As more people move to it and it's provisions are tested I
will hopefully be able to move from neutral to one side or the other
at some point.

   As for contributed code, we require a statement of this is my code
   and the project can use it and redistribute it from the author.
   Nothing very detailed at the moment because there are not many code
   contributors and the project is entirely GPL-based and is not
   dual-licensed.


 Yeah; I was just worried about someone getting pissy about your
  relicensing from GPL to AGPL.  Not that I expect it or anything... :-)

I am fairly surprised that I have not heard a single negative comment
about it from any members of our VICIDIAL community or anywhere else.

There are actually other web-based projects that are moving to it as
well(which is how I originally heard about it) and since it became an
official OSI-approved Open Source License along with the special
provisions that GPL made allowing for AGPL compatibility, there are
more people talking about it in the last few months.

MATT---

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Re: [asterisk-users] Is Asterisk really good?? (added, What is ViciDial??)

2008-04-14 Thread Jay R. Ashworth
On Mon, Apr 14, 2008 at 02:47:12PM -0400, Matt Florell wrote:
 On 4/14/08, Jay R. Ashworth [EMAIL PROTECTED] wrote:
  On Mon, Apr 14, 2008 at 01:54:22PM -0400, Matt Florell wrote:
With VICIDIAL you can do inbound/outbound/blended call handling and
there are all sorts of features for call handling and agent functions.
The latest VICIDIAL release is GPLv2, but for future major releases we
are moving to the AGPLv2. VICIDIAL is free as in cost and speech.
 
  I noticed you had gone Affero.  Could you expand on that decision, if
   you have a moment?  What's the difference between the two licenses, did
   you consider GPLv3, and what's your situation on contributed code?
 
 We finally decided we would be going to AGPLv2 for our next major
 release due to a few hosted service providers out there that were
 altering the code to VICIDIAL, offering VICIDIAL hosted and not
 contributing their changes back to the project. And under the GPL they
 have every right to do this as long as the code is not installed on a
 client-owned machine or transferred to a client. This is known as the
 GPL-ASP-loophole. AGPL just closes that loophole and says that any
 customer of a hosted service like that has the right to the source
 code too.

Ok; that's what I *thought* Affero's change was, but it's kind of hard
to tell from the actual license...

 We have not done enough research on GPLv3 yet to want to move to it,
 and a lot of other GPLv2 projects are staying put as well for the time
 being.

I'm not really fond of it myself.

 As for contributed code, we require a statement of this is my code
 and the project can use it and redistribute it from the author.
 Nothing very detailed at the moment because there are not many code
 contributors and the project is entirely GPL-based and is not
 dual-licensed.

Yeah; I was just worried about someone getting pissy about your
relicensing from GPL to AGPL.  Not that I expect it or anything... :-)

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] Is Asterisk really good?? (added, What is ViciDial??)

2008-04-14 Thread Jay R. Ashworth
On Mon, Apr 14, 2008 at 03:24:02PM -0400, Matt Florell wrote:
As for contributed code, we require a statement of this is my code
and the project can use it and redistribute it from the author.
Nothing very detailed at the moment because there are not many code
contributors and the project is entirely GPL-based and is not
dual-licensed.
 
  Yeah; I was just worried about someone getting pissy about your
   relicensing from GPL to AGPL.  Not that I expect it or anything... :-)
 
 I am fairly surprised that I have not heard a single negative comment
 about it from any members of our VICIDIAL community or anywhere else.

Well, I'm not, actually... the people who *like* the GPL (that's,
y'know, everyone except Trixter :-) would be more inclined to like
AGPL, I would think; it merely extends the letter to better reflect the
spirit -- which a lot of people think GPl3 does *not* do...

 There are actually other web-based projects that are moving to it as
 well(which is how I originally heard about it) and since it became an
 official OSI-approved Open Source License along with the special
 provisions that GPL made allowing for AGPL compatibility, there are
 more people talking about it in the last few months.

If OSI approved it don't *they* then have the official language?

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] Is Asterisk really good?? (added, What is ViciDial??)

2008-04-14 Thread Matt Florell
On 4/14/08, Jay R. Ashworth [EMAIL PROTECTED] wrote:
 On Mon, Apr 14, 2008 at 03:24:02PM -0400, Matt Florell wrote:
  As for contributed code, we require a statement of this is my code
  and the project can use it and redistribute it from the author.
  Nothing very detailed at the moment because there are not many code
  contributors and the project is entirely GPL-based and is not
  dual-licensed.
   
Yeah; I was just worried about someone getting pissy about your
 relicensing from GPL to AGPL.  Not that I expect it or anything... :-)
  
   I am fairly surprised that I have not heard a single negative comment
   about it from any members of our VICIDIAL community or anywhere else.


 Well, I'm not, actually... the people who *like* the GPL (that's,
  y'know, everyone except Trixter :-) would be more inclined to like
  AGPL, I would think; it merely extends the letter to better reflect the
  spirit -- which a lot of people think GPl3 does *not* do...


   There are actually other web-based projects that are moving to it as
   well(which is how I originally heard about it) and since it became an
   official OSI-approved Open Source License along with the special
   provisions that GPL made allowing for AGPL compatibility, there are
   more people talking about it in the last few months.


 If OSI approved it don't *they* then have the official language?

Yes and no, they have the official language for AGPLv3, but not AGPLv2
which is the actual license that they first approved on March 12th. I
can't find the exact version 2 draft that they approved, since it
seems that they moved immediately to post version 3 on their website
and just skipped version 2.

MATT---

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Re: [asterisk-users] Is Asterisk really good??

2008-04-14 Thread Steve Edwards
On Mon, 14 Apr 2008, Mark Hamilton wrote:

 Is this 'shell script' on the public domain? As it sounds really useful. :)

You're welcome to it. I'll reply with a link off-list. The script is 
definitely a work-in-progress and not quite ready for prime-time.

Thanks in advance,

Steve Edwards  [EMAIL PROTECTED]  Voice: +1-760-468-3867 PST
Newline Fax: +1-760-731-3000

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Re: [asterisk-users] Is Asterisk really good??

2008-04-13 Thread Jay R. Ashworth
On Sat, Apr 12, 2008 at 01:40:44PM -0700, Steve Edwards wrote:
 On Sat, 12 Apr 2008, Jay R. Ashworth wrote:
  On Fri, Apr 11, 2008 at 06:11:45PM -0700, Eugen Soare wrote:
 That was cool!
 thanks for the pdf.
 
  I'm in the midst of rearranging things (which are 2 to 3 times as large
  as they were then); I'll update that once I'm done.
 
 Double-plus cool.
 
 I'd be interested in sections like Rolling out a new server or How we 
 maintain all the little configuration files without losing our sanity.

I smell a magazine article.  :-)

The answer to the second question is likely going to become rsync or
cfengine, but I haven't gotten that far yet... and we don't change
them all that much anyway.  VICIdial has *lots* of knobs.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] Is Asterisk really good??

2008-04-13 Thread Steve Edwards
On Sun, 13 Apr 2008, Jay R. Ashworth wrote:

 On Sat, Apr 12, 2008 at 01:40:44PM -0700, Steve Edwards wrote:
 On Sat, 12 Apr 2008, Jay R. Ashworth wrote:
 On Fri, Apr 11, 2008 at 06:11:45PM -0700, Eugen Soare wrote:
That was cool!
thanks for the pdf.

 I'm in the midst of rearranging things (which are 2 to 3 times as large
 as they were then); I'll update that once I'm done.

 Double-plus cool.

 I'd be interested in sections like Rolling out a new server or How we
 maintain all the little configuration files without losing our sanity.

 I smell a magazine article.  :-)

That works, but I'm impatient. I'm up for peer review before 
publication.

 The answer to the second question is likely going to become rsync or
 cfengine, but I haven't gotten that far yet... and we don't change
 them all that much anyway.  VICIdial has *lots* of knobs.

I'm mainly interested in consistency in configuration. The method has 
to be sophisticated enough to handle this box has 2 Ethernet interfaces 
so I should configure OpenSER and Asterisk to listen to both IP addresses 
on ports 5060 and 5061 respectively. This would preclude rsync.

I currently do it with shell scripts but I'm looking for something a bit 
more sophisticated.

Puppet (http://reductivelabs.com/trac/puppet/wiki/AboutPuppet) was 
suggested during the Friday morning VOIP Users Conference. It's open 
source and written in Ruby. I just feel a bit silly installing yet 
another language just to support a support tool.

The shell script approach has the advantage of light weight. I do a 
minimal Centos 5 install and wget a single script which does everything 
-- configures the network, installs packages (OpenSER, Asterisk, Zaptel, 
Libpri, MySQL), adds users, and configures everything from services to 
timezone. I may stick with it, but it's getting a bit combersome and am 
interested in what has worked for others.

Thanks in advance,

Steve Edwards  [EMAIL PROTECTED]  Voice: +1-760-468-3867 PST
Newline Fax: +1-760-731-3000

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Re: [asterisk-users] Is Asterisk really good??

2008-04-13 Thread Bernd Felsche
Steve Edwards [EMAIL PROTECTED] wrote:
On Sun, 13 Apr 2008, Jay R. Ashworth wrote:
 On Sat, Apr 12, 2008 at 01:40:44PM -0700, Steve Edwards wrote:

 I'd be interested in sections like Rolling out a new server or How we
 maintain all the little configuration files without losing our sanity.

 I smell a magazine article.  :-)

That works, but I'm impatient. I'm up for peer review before 
publication.

 The answer to the second question is likely going to become rsync or
 cfengine, but I haven't gotten that far yet... and we don't change
 them all that much anyway.  VICIdial has *lots* of knobs.

I'm mainly interested in consistency in configuration. The method has 
to be sophisticated enough to handle this box has 2 Ethernet interfaces 
so I should configure OpenSER and Asterisk to listen to both IP addresses 
on ports 5060 and 5061 respectively. This would preclude rsync.

Why do you think that that would preclude rsync?
-- 
/\ Bernd Felsche - Innovative Reckoning, Perth, Western Australia
\ /  ASCII ribbon campaign | Great minds discuss ideas;
 X   against HTML mail | Average minds discuss events;
/ \  and postings  | Small minds discuss people. -- Eleanor Roosevelt


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Re: [asterisk-users] Is Asterisk really good??

2008-04-13 Thread Steve Edwards
On Mon, 14 Apr 2008, Bernd Felsche wrote:

 Steve Edwards [EMAIL PROTECTED] wrote:

 I'm mainly interested in consistency in configuration. The method has
 to be sophisticated enough to handle this box has 2 Ethernet interfaces
 so I should configure OpenSER and Asterisk to listen to both IP addresses
 on ports 5060 and 5061 respectively. This would preclude rsync.

 Why do you think that that would preclude rsync?

Well, it may be based on my ignorance :)

Can rsync mung a stanza from iax.conf like:

[general]
  disallow   = all
 allow   = ulaw
 mailboxdetail   = no
 notransfer  = yes
 port= 5036
 register= ${HOSTNAME}:[EMAIL PROTECTED]
 trunk   = no

and insert the appropriate values?

Can rsync create /etc/sysconfig/openser like:

# Created by ./host-setup.sh on 2008-04-12 17:55:03

 OPTIONS=
 OPTIONS=$OPTIONS -l a.b.c.d:5060
 OPTIONS=$OPTIONS -l a.b.c.e:5060

# (end of /etc/sysconfig/openser)

where a.b.c.d and a.b.c.e are the IP address of eth0 and eth1? (And the 
3rd line would only be created if there are 2 interfaces.)

Thanks in advance,

Steve Edwards  [EMAIL PROTECTED]  Voice: +1-760-468-3867 PST
Newline Fax: +1-760-731-3000

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Re: [asterisk-users] Is Asterisk really good??

2008-04-12 Thread Jay R. Ashworth
On Fri, Apr 11, 2008 at 06:11:45PM -0700, Eugen Soare wrote:
That was cool!
thanks for the pdf.

I'm in the midst of rearranging things (which are 2 to 3 times as large
as they were then); I'll update that once I'm done.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] Is Asterisk really good??

2008-04-12 Thread Steve Edwards
On Sat, 12 Apr 2008, Jay R. Ashworth wrote:

 On Fri, Apr 11, 2008 at 06:11:45PM -0700, Eugen Soare wrote:
That was cool!
thanks for the pdf.

 I'm in the midst of rearranging things (which are 2 to 3 times as large
 as they were then); I'll update that once I'm done.

Double-plus cool.

I'd be interested in sections like Rolling out a new server or How we 
maintain all the little configuration files without losing our sanity.

Thanks in advance,

Steve Edwards  [EMAIL PROTECTED]  Voice: +1-760-468-3867 PST
Newline Fax: +1-760-731-3000

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Re: [asterisk-users] Is Asterisk really good??

2008-04-11 Thread Vincent
On Thu, 10 Apr 2008 11:46:48 -0700, Eugen Soare
[EMAIL PROTECTED] wrote:
So this is just a general question, Is Asterisk really good?

Yes, but you should also look at an alternative that used Asterisk as
a reference (www.freeswitch.org), and make an informed decision.


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Re: [asterisk-users] Is Asterisk really good??

2008-04-11 Thread Eugen Soare




I am looking at that. hmm... what to do... don't want any regrets you
know! :)
thanks,
es

Vincent wrote:

  On Thu, 10 Apr 2008 11:46:48 -0700, Eugen Soare
[EMAIL PROTECTED] wrote:
  
  
So this is just a general question, Is Asterisk really good?

  
  
Yes, but you should also look at an alternative that used Asterisk as
a reference (www.freeswitch.org), and make an informed decision.


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Re: [asterisk-users] Is Asterisk really good??

2008-04-11 Thread Matt Florell
On 4/10/08, Jay R. Ashworth [EMAIL PROTECTED] wrote:
 On Thu, Apr 10, 2008 at 05:49:26PM -0400, Al Baker wrote:
   Please share more about this.
  
   What/How are you clustering the boxes ?
  
   Is this all VOIP  or TDMF front and VOIP for agents in back ?
  
   What kind of Boxes ?   What O/S
  
   What tools are you using to monitor this big-azz mother ?


 What, Matt?  You haven't already talked about this here?  :-)

  My new job is Matt Florell's old job, where VICIdial got started.

  I haven't counted the boxes lately, but I think there are 14 with quad-T
  cards in them, separate boxes for MySQL and Apache.

  Our architecture is FXS T-1 channel banks for the agent phones, usually
  1 + 3 IXC spans per box, though we turned up a box a couple weeks ago
  with 3 channel banks, and no spans.

  All TDM; the only VoIP is the IAX trunks hauling load-balance calls
  around.

  And just the usual VICIdial tools, mostly, though I'm fixin to deploy
  either Big Sister or Nagios.

Of course I have talked about it here, 3 years ago:)

I even gave a presentation about it at Astricon in 2005:
http://eflo.net/presentations/Astricon2005_matt_florell_PDF.pdf

It is a bit dated(as are some of the servers there) but it is a good
description of how that system was originally set up.

MATT---

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Re: [asterisk-users] Is Asterisk really good??

2008-04-11 Thread Eugen Soare




wow! 

That was cool!

thanks for the pdf. 

es

Matt Florell wrote:

  On 4/10/08, Jay R. Ashworth [EMAIL PROTECTED] wrote:
  
  
On Thu, Apr 10, 2008 at 05:49:26PM -0400, Al Baker wrote:
  Please share more about this.
 
  What/How are you "clustering" the boxes ?
 
  Is this all VOIP  or TDMF front and VOIP for agents in back ?
 
  What kind of Boxes ?   What O/S
 
  What tools are you using to monitor this big-azz mother ?


What, Matt?  You haven't already talked about this here?  :-)

 My new job is Matt Florell's old job, where VICIdial got started.

 I haven't counted the boxes lately, but I think there are 14 with quad-T
 cards in them, separate boxes for MySQL and Apache.

 Our architecture is FXS T-1 channel banks for the agent phones, usually
 1 + 3 IXC spans per box, though we turned up a box a couple weeks ago
 with 3 channel banks, and no spans.

 All TDM; the only VoIP is the IAX trunks hauling load-balance calls
 around.

 And just the usual VICIdial tools, mostly, though I'm fixin to deploy
 either Big Sister or Nagios.

  
  
Of course I have talked about it here, 3 years ago:)

I even gave a presentation about it at Astricon in 2005:
http://eflo.net/presentations/Astricon2005_matt_florell_PDF.pdf

It is a bit dated(as are some of the servers there) but it is a good
description of how that system was originally set up.

MATT---

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[asterisk-users] Is Asterisk really good??

2008-04-10 Thread Eugen Soare
So this is just a general question, Is Asterisk really good?

Reliability?

Functionality?

Customization's?


I am coming from a Nortel world, were you pay for everything, and you 
can't delve into the software. But it seems that customization would be 
a great thing.
Like, setting up a war-dialer to customer lists, incoming/outgoing 
faxes  (that's possible with Asterisk, right?) and making your own cool 
voice mail stuff.

But before I delve into it, I thought a question to the community would 
be in order.

2 more questions.

1 - Can you really make free outgoing calls from let's say Portland OR, 
to Frankfurt Germany?
2 - What would it take to set one up?  cards / computer power / pricing 
on software? What has your experience been?

Thank you for taking time to look at this post!
Eugen

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Re: [asterisk-users] Is Asterisk really good??

2008-04-10 Thread Dean Collins
Hi Eugene,
Yes  it's that good.

All the functionality you posted is possible.

Regarding your international calls, nothing more is required than two
asterisk servers (one at each location) and a broadband connection -
cards are only used to connect into pstn or isdn.

Why don't you start with a preformatted iso like trixbox or druid and
then jump into coding your own once you know what you are doing.



Regards,

Dean Collins
Cognation Pty Ltd
[EMAIL PROTECTED]
+1-212-203-4357 Ph
+61-2-9016-5642 (Sydney in-dial).


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Eugen Soare
 Sent: Thursday, 10 April 2008 2:47 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] Is Asterisk really good??
 
 So this is just a general question, Is Asterisk really good?
 
 Reliability?
 
 Functionality?
 
 Customization's?
 
 
 I am coming from a Nortel world, were you pay for everything, and you
 can't delve into the software. But it seems that customization would
be
 a great thing.
 Like, setting up a war-dialer to customer lists, incoming/outgoing
 faxes  (that's possible with Asterisk, right?) and making your own
cool
 voice mail stuff.
 
 But before I delve into it, I thought a question to the community
would
 be in order.
 
 2 more questions.
 
 1 - Can you really make free outgoing calls from let's say Portland
OR,
 to Frankfurt Germany?
 2 - What would it take to set one up?  cards / computer power /
pricing
 on software? What has your experience been?
 
 Thank you for taking time to look at this post!
 Eugen
 
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Re: [asterisk-users] Is Asterisk really good??

2008-04-10 Thread Steve Edwards
On Thu, 10 Apr 2008, Eugen Soare wrote:

 1 - Can you really make free outgoing calls from let's say Portland OR,
 to Frankfurt Germany?

No. There is no free lunch. It takes electricity, bandwidth, and depending 
on who you want to call in Germany, termination.

Thanks in advance,

Steve Edwards  [EMAIL PROTECTED]  Voice: +1-760-468-3867 PST
Newline Fax: +1-760-731-3000

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Re: [asterisk-users] Is Asterisk really good??

2008-04-10 Thread Anthony Messina
On Thursday 10 April 2008 02:14:17 pm Steve Edwards wrote:
  1 - Can you really make free outgoing calls from let's say Portland OR,
  to Frankfurt Germany?

 No. There is no free lunch. It takes electricity, bandwidth, and depending
 on who you want to call in Germany, termination.

though you may want to look into DUNDi and http://asterisk.li/peeringgraf.htm

there seems to be a fairly strong DUNDi network in Europe

-- 
Anthony -  http://messinet.com - http://messinet.com/~amessina/gallery
8F89 5E72 8DF0 BCF0 10BE 9967 92DC 35DC B001 4A4E


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Re: [asterisk-users] Is Asterisk really good??

2008-04-10 Thread Alex Balashov
Steve Edwards wrote:
 On Thu, 10 Apr 2008, Eugen Soare wrote:
 
 1 - Can you really make free outgoing calls from let's say Portland OR,
 to Frankfurt Germany?
 
 No. There is no free lunch. It takes electricity, bandwidth, and depending 
 on who you want to call in Germany, termination.

Yep.  And if the transport is primarily the public Internet, be very 
aware of how call quality can be impacted over that kind of distance / 
that many routing hops, depending on what path you ride to Germany.

-- 
Alex Balashov
Evariste Systems
Web: http://www.evaristesys.com/
Tel: (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599

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Re: [asterisk-users] Is Asterisk really good??

2008-04-10 Thread Dean Collins
BTW Eugene, was just reading Tom Keatings blog (he's a pretty well known
reporter around here), he was just talking about a new commercial
appliance called CogoBlue that you could send to the person at the other
end if they don't know anything about voip or pabx's to make it even
easier for them to setup calls at their end.

http://blog.tmcnet.com/blog/tom-keating/asterisk/ispbx-launches-asterisk
-appliances-with-cogoblue-asterisk-gui.asp

 
Cheers,
Dean
 
 
 -Original Message-
 From: Dean Collins
 Sent: Thursday, 10 April 2008 2:51 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [asterisk-users] Is Asterisk really good??
 
 Hi Eugene,
 Yes  it's that good.
 
 All the functionality you posted is possible.
 
 Regarding your international calls, nothing more is required than two
asterisk servers
 (one at each location) and a broadband connection - cards are only
used to connect
 into pstn or isdn.
 
 Why don't you start with a preformatted iso like trixbox or druid and
then jump into
 coding your own once you know what you are doing.
 
 
 
 Regards,
 
 Dean Collins
 Cognation Pty Ltd
 [EMAIL PROTECTED]
 +1-212-203-4357 Ph
 +61-2-9016-5642 (Sydney in-dial).
 
 
  -Original Message-
  From: [EMAIL PROTECTED]
[mailto:asterisk-users-
  [EMAIL PROTECTED] On Behalf Of Eugen Soare
  Sent: Thursday, 10 April 2008 2:47 PM
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: [asterisk-users] Is Asterisk really good??
 
  So this is just a general question, Is Asterisk really good?
 
  Reliability?
 
  Functionality?
 
  Customization's?
 
 
  I am coming from a Nortel world, were you pay for everything, and
you
  can't delve into the software. But it seems that customization would
be
  a great thing.
  Like, setting up a war-dialer to customer lists, incoming/outgoing
  faxes  (that's possible with Asterisk, right?) and making your own
cool
  voice mail stuff.
 
  But before I delve into it, I thought a question to the community
would
  be in order.
 
  2 more questions.
 
  1 - Can you really make free outgoing calls from let's say Portland
OR,
  to Frankfurt Germany?
  2 - What would it take to set one up?  cards / computer power /
pricing
  on software? What has your experience been?
 
  Thank you for taking time to look at this post!
  Eugen
 
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--
 
  asterisk-users mailing list
  To UNSUBSCRIBE or update options visit:
 http://lists.digium.com/mailman/listinfo/asterisk-users

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Re: [asterisk-users] Is Asterisk really good??

2008-04-10 Thread Al Baker
Remember - True TELCO grade systems simply cannot be compared to 
anything else.
You want the reliability , uptime, and all the bells and whistles of 
true Carrier Grade Hardware/Software
then you pay for it. If you want something you can tinker under the 
hood with and do some cool
stuff with, Asterisk is it. BUT - by it need  NORTEL PBX reliability or 
the power and flexibility
of a big Rockwell ACD, get out your check book. The two are not the same.

Eugen Soare wrote:
 So this is just a general question, Is Asterisk really good?

 Reliability?

 Functionality?

 Customization's?


 I am coming from a Nortel world, were you pay for everything, and you 
 can't delve into the software. But it seems that customization would be 
 a great thing.
 Like, setting up a war-dialer to customer lists, incoming/outgoing 

   

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Re: [asterisk-users] Is Asterisk really good??

2008-04-10 Thread John Signorello
Asterisk as a PBX is fantastic. It offers the features found in the most
sophisticated traditional

Until now the third party PBX configuration software has not had the 
sophistication of
Asterisk product itself. Check out cogoblue.com It is a visual drag and 
drop configuration tool that
is powerful yest simple to use.

Eugen Soare wrote:
 So this is just a general question, Is Asterisk really good?

 Reliability?

 Functionality?

 Customization's?


 I am coming from a Nortel world, were you pay for everything, and you 
 can't delve into the software. But it seems that customization would be 
 a great thing.
 Like, setting up a war-dialer to customer lists, incoming/outgoing 
 faxes  (that's possible with Asterisk, right?) and making your own cool 
 voice mail stuff.

 But before I delve into it, I thought a question to the community would 
 be in order.

 2 more questions.

 1 - Can you really make free outgoing calls from let's say Portland OR, 
 to Frankfurt Germany?
 2 - What would it take to set one up?  cards / computer power / pricing 
 on software? What has your experience been?

 Thank you for taking time to look at this post!
 Eugen

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 asterisk-users mailing list
 To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
   

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Re: [asterisk-users] Is Asterisk really good??

2008-04-10 Thread Tilghman Lesher
On Thursday 10 April 2008 15:43:33 John Signorello wrote:
 Asterisk as a PBX is fantastic. It offers the features found in the most
 sophisticated traditional

 Until now the third party PBX configuration software has not had the
 sophistication of
 Asterisk product itself. Check out cogoblue.com It is a visual drag and
 drop configuration tool that
 is powerful yest simple to use.

Common ethics would require you to post a disclaimer that you are behind
cogoblue, not a satisfied independent customer.  And again, you are posting
advertising on a non-commercial list.

-- 
Tilghman

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Re: [asterisk-users] Is Asterisk really good??

2008-04-10 Thread Jay R. Ashworth
On Thu, Apr 10, 2008 at 04:05:47PM -0400, Al Baker wrote:
 Remember - True TELCO grade systems simply cannot be compared to
 anything else. You want the reliability , uptime, and all the bells
 and whistles of true Carrier Grade Hardware/Software then you pay for
 it. If you want something you can tinker under the hood with and
 do some cool stuff with, Asterisk is it. BUT - by it need NORTEL PBX
 reliability or the power and flexibility of a big Rockwell ACD, get
 out your check book. The two are not the same.

Sure.  But even commercial PBX/Hybrid stuff is often more robust than
Asterisk-on-a-PC (I don't have enough anecdotes on appliances, though I
expect they'd be better).

Now, yes, carrier-grade equipment can be as complex and still 4-nines
reliable (or 5-nines :-), but we're now talking NEBS, -48VDC, 23-inch
racks, and 6-digit-plus price tags.

And for what it's worth, at my new job I babysit about a 16-machine
cluster running VICIdial for close to 200 agents, and by and large, it
just runs.  It's got about 20 T-1s feeding it.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] Is Asterisk really good??

2008-04-10 Thread Hans Witvliet
On Thu, 2008-04-10 at 16:05 -0400, Al Baker wrote:
 Remember - True TELCO grade systems simply cannot be compared to 
 anything else.
 You want the reliability , uptime, and all the bells and whistles of 
 true Carrier Grade Hardware/Software
 then you pay for it. If you want something you can tinker under the 
 hood with and do some cool
 stuff with, Asterisk is it. BUT - by it need  NORTEL PBX reliability or 
 the power and flexibility
 of a big Rockwell ACD, get out your check book. The two are not the same.
 
 Eugen Soare wrote:
  So this is just a general question, Is Asterisk really good?
 
  Reliability?
 
  Functionality?
 
  Customization's?
 
 
  I am coming from a Nortel world, were you pay for everything, and you 
  can't delve into the software. But it seems that customization would be 
  a great thing.
  Like, setting up a war-dialer to customer lists, incoming/outgoing 


I agree, though be carefull not trying to compare apples and pears..
Think i can provide some extra perspective, as i worked over 18 years
for a telco manufacturer...

Reliability:
With original telco equipment you have hardly any choice to make with
respect to reliability i mean. The differ is size and hence the costs.
You don't hace voip-pbx with a mtbf of A or B.

With Asterisk its your choice. You not only may choose, not you have to
choose! Is it around=the-corner COTS-quality? Commercial-grade?
MIL-specs? fail-over? double? quad? A large farm? 
Reliability has it price...


Functionality
Hate to say it, but do you realy know what you/your company/your
customer or clients want and-or-need? What is your budget?

I've been in meetings with customers for more than a year to get on
paper what they realy wanted. teams of engineers can code what ever you
want. At a price. Do you want to choose from existing configurations?
Then your choise will be limited to what previous customers or sleepless
engineers may have imagined. Ofcourse, It may lack some functionaliteis,
or more likely it has some functionalities you don't want. it can be
modified surely You decide: Do you want to change existing
equipment, do you want to change your requirements, or do you have no
objections against new equipment having an impact your department..

With asterisk, its the same as with reliability. It's your call. You can
make it exactly how you want it, nothing less, nothing more. But:
A) know exactly what to want for now and the near future.
B) don't under estimate the time and costs


Customization
Same as with functionality. With existing equipment, accepts what a
supplier gives you or be prepared to digg deep in your wallet.

Asterisk: 100%, full stop.


management summary:
1) What ever you decide to, get your requirements on paper.
2) Determine if you can find people to do the job
3) Launch a pilot-project: get to know asterisk
4) re-examine your requirements
5) evaluate your pilot-project
6) check your budget
7) either decide or back to 3) or 4)

It's doesn't matter if its for you own home, small company or a large
firm


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Re: [asterisk-users] Is Asterisk really good??

2008-04-10 Thread Al Baker
Quote

And for what it's worth, at my new job I babysit about a 16-machine
cluster running VICIdial for close to 200 agents, and by and large, it
just runs.  It's got about 20 T-1s feeding it

Please share more about this.

What/How are you clustering the boxes ?

Is this all VOIP  or TDMF front and VOIP for agents in back ?

What kind of Boxes ?   What O/S

What tools are you using to monitor this big-azz mother ?

Thx in in advance for sharing !!

Jay R. Ashworth wrote:
 On Thu, Apr 10, 2008 at 04:05:47PM -0400, Al Baker wrote:
   
 Remember - True TELCO grade systems simply cannot be compared to
 anything else. You want the reliability , uptime, and all the bells
 and whistles of true Carrier Grade Hardware/Software then you pay for
 it. If you want something you can tinker under the hood with and
 do some cool stuff with, Asterisk is it. BUT - by it need NORTEL PBX
 reliability or the power and flexibility of a big Rockwell ACD, get
 out your check book. The two are not the same.
 

 Sure.  But even commercial PBX/Hybrid stuff is often more robust than
 Asterisk-on-a-PC (I don't have enough anecdotes on appliances, though I
 expect they'd be better).

 Now, yes, carrier-grade equipment can be as complex and still 4-nines
 reliable (or 5-nines :-), but we're now talking NEBS, -48VDC, 23-inch
 racks, and 6-digit-plus price tags.

 And for what it's worth, at my new job I babysit about a 16-machine
 cluster running VICIdial for close to 200 agents, and by and large, it
 just runs.  It's got about 20 T-1s feeding it.

 Cheers,
 -- jra
   

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Re: [asterisk-users] Is Asterisk really good??

2008-04-10 Thread Jay R. Ashworth
On Thu, Apr 10, 2008 at 05:49:26PM -0400, Al Baker wrote:
 Please share more about this.
 
 What/How are you clustering the boxes ?
 
 Is this all VOIP  or TDMF front and VOIP for agents in back ?
 
 What kind of Boxes ?   What O/S
 
 What tools are you using to monitor this big-azz mother ?

What, Matt?  You haven't already talked about this here?  :-)

My new job is Matt Florell's old job, where VICIdial got started. 

I haven't counted the boxes lately, but I think there are 14 with quad-T
cards in them, separate boxes for MySQL and Apache.

Our architecture is FXS T-1 channel banks for the agent phones, usually
1 + 3 IXC spans per box, though we turned up a box a couple weeks ago
with 3 channel banks, and no spans.

All TDM; the only VoIP is the IAX trunks hauling load-balance calls
around.

And just the usual VICIdial tools, mostly, though I'm fixin to deploy
either Big Sister or Nagios.

Cheers,
-- jra

-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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