Really I am thinking in something and I donot know if it can be used or not:
Is it possible to use the Database (to be located in a server) so whenever the
agent is login via any server, this will be logged in the database, so all the
queues in all the boxes can check with this database to see
Hi All;
Actually what I am looking into is a method to have multiple Asterisk Boxes to
be working togethor as one entity so a distributing for the load and for the
tasks can be acheived.
I need such kind of protocols to be used in a large call center is where alot
of E1s and alot of agents.
On Tue, 2011-07-19 at 09:24 -0700, bilal ghayyad wrote:
Hi All;
Actually what I am looking into is a method to have multiple Asterisk Boxes
to be working togethor as one entity so a distributing for the load and for
the tasks can be acheived.
I need such kind of protocols to be used in