Re: [asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-25 Thread Faris Raouf

Henry.L.Coleman wrote:

Yep, just swop the two wires. Sometimes the Tip and Ring get reversed
and   most loop start interfaces don't really care (they work either way).
It's worth a try since if the disconnect is a reverse polarity flash then
the card may see not see this condition as it is already reversed.

I have a similar problem with Foriegn Exchange line (FX) but I haven't had
time to visit the client to check this out yet.



Thanks Henry. I'll definitely give this a go.

Faris.

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Re: [asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-25 Thread Henry.L.Coleman
You are welcome. Please let me know if this makes any difference.




Henry L.Coleman CEO
*VoIP-PBX* 1-866-415-5355
Toronto Ontario
Canada


 Henry.L.Coleman wrote:
 Yep, just swop the two wires. Sometimes the Tip and Ring get reversed
 and   most loop start interfaces don't really care (they work either
 way).
 It's worth a try since if the disconnect is a reverse polarity flash
 then
 the card may see not see this condition as it is already reversed.

 I have a similar problem with Foriegn Exchange line (FX) but I haven't
 had
 time to visit the client to check this out yet.


 Thanks Henry. I'll definitely give this a go.

 Faris.



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[asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-24 Thread Faris Raouf
Do any *UK* users have an SPA3102 (the newer version of the 
SPA3000/Sipura SPA3000) correctly detecting when an incoming PSTN call 
has hung up?


I've read everything I can find, including an SPA3000 UK setup PDF that 
lists UK ring etc tone settings, port impedances, disconnect tone 
settings and so on, but I'm still not getting PSTN hangup detection to work.


Any help would be appreciated.

Thanks,

Faris.

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Re: [asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-24 Thread Conrad Wood
On Tue, 2006-10-24 at 12:05 +0100, Faris Raouf wrote:
 Do any *UK* users have an SPA3102 (the newer version of the 
 SPA3000/Sipura SPA3000) correctly detecting when an incoming PSTN call 
 has hung up?
 
 I've read everything I can find, including an SPA3000 UK setup PDF that 
 lists UK ring etc tone settings, port impedances, disconnect tone 
 settings and so on, but I'm still not getting PSTN hangup detection to work.

I got an spa-3000 that works perfectly well now. (UK)
I had some trouble at first though. What firmware are you using and
what's the symptom? does it not hang up or does it hang up during calls?

Conrad

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Re: [asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-24 Thread Faris Raouf

Conrad Wood wrote:

On Tue, 2006-10-24 at 12:05 +0100, Faris Raouf wrote:
Do any *UK* users have an SPA3102 (the newer version of the 
SPA3000/Sipura SPA3000) correctly detecting when an incoming PSTN call 
has hung up?


I've read everything I can find, including an SPA3000 UK setup PDF that 
lists UK ring etc tone settings, port impedances, disconnect tone 
settings and so on, but I'm still not getting PSTN hangup detection to work.


I got an spa-3000 that works perfectly well now. (UK)
I had some trouble at first though. What firmware are you using and
what's the symptom? does it not hang up or does it hang up during calls?

Conrad



Thanks Conrad,

It is brand new so I assume the firmware is the latest?: Software 
Version: 3.2.6(GWa) Hardware Version: 1.1.5.


It just doesn't detect real hangups at all. If the person calling hangs 
up, either before and after the call is answered, the SPA will 
eventually timeout after about 30 seconds and hang up - in other words 
it does not detect the disconnect tone like it should.


I have other small niggles but I'm sure I can sure them with some config 
tweeking but right now the hangup problem is really my top priority.


Faris.

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Re: [asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-24 Thread Conrad Wood

 It is brand new so I assume the firmware is the latest?: Software 
 Version: 3.2.6(GWa) Hardware Version: 1.1.5.
 
 It just doesn't detect real hangups at all. If the person calling hangs 
 up, either before and after the call is answered, the SPA will 
 eventually timeout after about 30 seconds and hang up - in other words 
 it does not detect the disconnect tone like it should.

Interesting, I had it the other way round. It detected the disconnect
tone during conversations. I disabled disconnect tone detection. *I
think* it detects a polarity reversal instead. (It's been a while and
once it worked I forgot about it)

I posted my settings here
http://www.conradwood.net/sipura.pdf

Are they any different from yours?

Conrad

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Re: [asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-24 Thread Faris Raouf

Conrad Wood wrote:
It is brand new so I assume the firmware is the latest?: Software 
Version: 3.2.6(GWa) Hardware Version: 1.1.5.


It just doesn't detect real hangups at all. If the person calling hangs 
up, either before and after the call is answered, the SPA will 
eventually timeout after about 30 seconds and hang up - in other words 
it does not detect the disconnect tone like it should.


Interesting, I had it the other way round. It detected the disconnect
tone during conversations. I disabled disconnect tone detection. *I
think* it detects a polarity reversal instead. (It's been a while and
once it worked I forgot about it)

I posted my settings here
http://www.conradwood.net/sipura.pdf

Are they any different from yours?

Conrad


There are some differences, yes.

Before I begin I should say that I think I've sorted out my main 
problem. I basically experimented with putting the values that were in 
the disconnect detect field into the ring tone field so I could hear them.


Although the 400Hz tone was correct with my initial setting 
[EMAIL PROTECTED];20(*/0/1) and subsequent settings (including the same as you 
have), they just didn't sound right. There would be two distinct volumes 
on the 400Hz tone.


In the end I'm using [EMAIL PROTECTED];2(0/*/1). This may seem backwards but seems 
to work. The higher the value of the number of repeats (2 in my case), 
the longer it takes to detect the disconnect tone. Also in this version 
of the firmware it does not seem to be necessary to put two tone values.


But yes we have differences in our config other than that.

You have polarity reversal detection and I do not (I did try with it on, 
but it didn't help even though there I have measured a polarity reversal 
on disconnect)


You also have long silence detection off, which would seem logical to 
me. I have it on, but will probably switch it off in case it drops the 
line if I put the phone down to look for something etc.


You have min CPC at 0.085 and mine is at 0.09.

We also differ slightly at the bottom of the page.

You have 3ms On hook speed, I have less than 5ms. You have Line In Use 
Voltage 30 and I have 25. You have Ring Validation 100Ms and I have 256. 
You have Ring Indication Delay of 256 and I have 0.


I will now try your settings to see if it helps with my next big problem 
--- I'm not getting a CLI number. Instead I get the Username I've 
allocated to my SPA.


Once again thanks hugely for your help on this. It is really good to be 
able to compare configs.


Faris.

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Re: [asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-24 Thread Conrad Wood

 You have polarity reversal detection and I do not (I did try with it on, 
 but it didn't help even though there I have measured a polarity reversal 
 on disconnect)
 

FWIW: I once had a nasty DSL filter that broke polarity reversal
detection.

 You have 3ms On hook speed, I have less than 5ms. You have Line In Use 
 Voltage 30 and I have 25. You have Ring Validation 100Ms and I have 256. 
 You have Ring Indication Delay of 256 and I have 0.

I had problems with my (old) phone ringing briefly at some stage, so I
experimented a little.

 
 I will now try your settings to see if it helps with my next big problem 
 --- I'm not getting a CLI number. Instead I get the Username I've 
 allocated to my SPA.

ah. Do you have callerid from BT (bt line?). I signed up for something
called BT Privacy or so which is free and gives you callerid. 
If you turn on logging (debug) on the sipura it'll log the received
callerid via syslog. Also helpful to check under info Last seen number
or so. 
 

Conrad


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Re: [asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-24 Thread Henry.L.Coleman
Just a thought ... try reversing the Tip and Ring
Henry L.Coleman CEO
*VoIP-PBX* 1-866-415-5355
Toronto Ontario
Canada



 You have polarity reversal detection and I do not (I did try with it on,
 but it didn't help even though there I have measured a polarity reversal
 on disconnect)


 FWIW: I once had a nasty DSL filter that broke polarity reversal
 detection.

 You have 3ms On hook speed, I have less than 5ms. You have Line In Use
 Voltage 30 and I have 25. You have Ring Validation 100Ms and I have 256.
 You have Ring Indication Delay of 256 and I have 0.

 I had problems with my (old) phone ringing briefly at some stage, so I
 experimented a little.


 I will now try your settings to see if it helps with my next big problem
 --- I'm not getting a CLI number. Instead I get the Username I've
 allocated to my SPA.

 ah. Do you have callerid from BT (bt line?). I signed up for something
 called BT Privacy or so which is free and gives you callerid.
 If you turn on logging (debug) on the sipura it'll log the received
 callerid via syslog. Also helpful to check under info Last seen number
 or so.


 Conrad


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Re: [asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-24 Thread Faris Raouf



ah. Do you have callerid from BT (bt line?). I signed up for something
called BT Privacy or so which is free and gives you callerid.
If you turn on logging (debug) on the sipura it'll log the received
callerid via syslog. Also helpful to check under info Last seen number
or so.



There is CLI on this particular line. I even managed to get it to work 
with the TD400P (or whatever the analog card with 4 modules is that 
Digium sells for Asterisk) in the past -- but no luck with hangup 
detection on that at all so I gave up on it.


I'm not seeing any caller id in the syslog nor the last seen number 
thing. (which helpfully just says , :-)


I thought your suggestion about the filter was excellent so I tried a 
few different ones (we are an ISP so I have a few hanging around ;-) ) 
but to no avail.


Faris.

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Re: [asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-24 Thread Faris Raouf

Henry.L.Coleman wrote:

Just a thought ... try reversing the Tip and Ring
Henry L.Coleman CEO


Henry,

Apologies for answering the wrong message in my last post. I thought I 
was answering the one from Conrad. Sorry!


By reversing the Tip and Ring you mean physically in the wiring or 
somewhere in the SPA? I can see Forward/Reverse settings for Line1 in 
the config, but nothing on the PSTN side?


Thanks,

Faris.


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Re: [asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-24 Thread Conrad Wood

 I'm not seeing any caller id in the syslog nor the last seen number 
 thing. (which helpfully just says , :-)

I'd be pretty sure that the device doesn't detect the cli. My one does
list the number under the 'last seen number thing'.
What sort of line is it? Straight BT? telewest? Some converter?

 
 I thought your suggestion about the filter was excellent so I tried a 
 few different ones (we are an ISP so I have a few hanging around ;-) ) 
 but to no avail.

Thanks. It's unlikely that it would affect cli.
It was meant as a possible explanation for the disappearing polarity reversal.

Conrad

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Re: [asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-24 Thread Faris Raouf

Conrad Wood wrote:
I'm not seeing any caller id in the syslog nor the last seen number 
thing. (which helpfully just says , :-)


I'd be pretty sure that the device doesn't detect the cli. My one does
list the number under the 'last seen number thing'.
What sort of line is it? Straight BT? telewest? Some converter?

I thought your suggestion about the filter was excellent so I tried a 
few different ones (we are an ISP so I have a few hanging around ;-) ) 
but to no avail.


Thanks. It's unlikely that it would affect cli.
It was meant as a possible explanation for the disappearing polarity reversal.

Conrad



I think I've found where the polarity reversal is going ... I think my 
lightning/spike filter is eating it or something.


When I look at the syslog with the filter removed I see messages about 
polarity reversals.


With the filter they are missing.

Yet the phones I normally have plugged in still seem to read the CLI 
with no difficulty with or without the filter, and the SPA can't read 
them with or without the filter. Very fustrating.


Yes, it is a bog standard BT line.

I've tried using the CLI detection mode without the PR but that 
doesn't work either.


I'm not sure what to try next

Faris.

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Re: [asterisk-users] Linksys SPA3102 - PSTN hangup detection in the UK

2006-10-24 Thread Henry.L.Coleman
Yep, just swop the two wires. Sometimes the Tip and Ring get reversed
and   most loop start interfaces don't really care (they work either way).
It's worth a try since if the disconnect is a reverse polarity flash then
the card may see not see this condition as it is already reversed.

I have a similar problem with Foriegn Exchange line (FX) but I haven't had
time to visit the client to check this out yet.


Henry L.Coleman CEO
*VoIP-PBX* 1-866-415-5355
Toronto Ontario
Canada


 Henry.L.Coleman wrote:
 Just a thought ... try reversing the Tip and Ring
 Henry L.Coleman CEO

 Henry,

 Apologies for answering the wrong message in my last post. I thought I
 was answering the one from Conrad. Sorry!

 By reversing the Tip and Ring you mean physically in the wiring or
 somewhere in the SPA? I can see Forward/Reverse settings for Line1 in
 the config, but nothing on the PSTN side?

 Thanks,

 Faris.




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