Re: [asterisk-users] Polycom Presence with Asterisk 1.8.12.0
- Original Message - On 07/26/2012 03:32 PM, Danny Nicholas wrote: Question 1 - I think asterisk only supports a limited set of statuses Asterisk does not *receive* presence updates from Polycom phones (or really, non-Digium phones) at all. Instead, the presence (status) updates you are seeing appear on your phones are the statuses that Asterisk itself generates based on the phones' activity. Ah, I was suspecting that to be the case. Thanks for the info! --Tim -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Polycom Presence with Asterisk 1.8.12.0
Greetings- I've got a handful of Polycom IP 550 handsets connected to an Asterisk 1.8.12.0 system. Everything is running smoothly with few problems. However, I have an issue that maybe someone could shed light on... Many of the phones have 'buddy watch' enabled for the other phones, basically Polycom's version of BLF. This works fine when watched extensions are on the phone, ringing, etc, as the LED lights/flashes appropriately for the status. However, the phones also offer various presence states such as 'Out to Lunch' or 'Away from Desk' etc. When a phone is set to one of these presence states, the other phones watching never show that status. Does that make sense? Is there any reason why those states would not propagate between the phones (through Asterisk?) ? And, on a side note, if anyone knows how to remove the 'thistle' background from a Polycom phone I'd be especially delighted. It was set by a user on a device, and there is no option to remove it, or replace it with the blank background which is the default. :/ --Tim -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom Presence with Asterisk 1.8.12.0
Question 1 - I think asterisk only supports a limited set of statuses Question 2 - you could reset the phone and re-provision it or possibly just tweak the config file and update it. I have 501's so the 550 is just a WAG. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Tim Nelson Sent: Thursday, July 26, 2012 3:28 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Polycom Presence with Asterisk 1.8.12.0 Greetings- I've got a handful of Polycom IP 550 handsets connected to an Asterisk 1.8.12.0 system. Everything is running smoothly with few problems. However, I have an issue that maybe someone could shed light on... Many of the phones have 'buddy watch' enabled for the other phones, basically Polycom's version of BLF. This works fine when watched extensions are on the phone, ringing, etc, as the LED lights/flashes appropriately for the status. However, the phones also offer various presence states such as 'Out to Lunch' or 'Away from Desk' etc. When a phone is set to one of these presence states, the other phones watching never show that status. Does that make sense? Is there any reason why those states would not propagate between the phones (through Asterisk?) ? And, on a side note, if anyone knows how to remove the 'thistle' background from a Polycom phone I'd be especially delighted. It was set by a user on a device, and there is no option to remove it, or replace it with the blank background which is the default. :/ --Tim -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom Presence with Asterisk 1.8.12.0
On 07/26/2012 03:32 PM, Danny Nicholas wrote: Question 1 - I think asterisk only supports a limited set of statuses Asterisk does not *receive* presence updates from Polycom phones (or really, non-Digium phones) at all. Instead, the presence (status) updates you are seeing appear on your phones are the statuses that Asterisk itself generates based on the phones' activity. -- Kevin P. Fleming Digium, Inc. | Director of Software Technologies Jabber: kflem...@digium.com | SIP: kpflem...@digium.com | Skype: kpfleming 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA Check us out at www.digium.com www.asterisk.org -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom Presence with Asterisk 1.8.12.0
On 07/26/2012 04:28 PM, Tim Nelson wrote: Greetings- I've got a handful of Polycom IP 550 handsets connected to an Asterisk 1.8.12.0 system. Everything is running smoothly with few problems. However, I have an issue that maybe someone could shed light on... Many of the phones have 'buddy watch' enabled for the other phones, basically Polycom's version of BLF. This works fine when watched extensions are on the phone, ringing, etc, as the LED lights/flashes appropriately for the status. However, the phones also offer various presence states such as 'Out to Lunch' or 'Away from Desk' etc. When a phone is set to one of these presence states, the other phones watching never show that status. Does that make sense? Is there any reason why those states would not propagate between the phones (through Asterisk?) ? And, on a side note, if anyone knows how to remove the 'thistle' background from a Polycom phone I'd be especially delighted. It was set by a user on a device, and there is no option to remove it, or replace it with the blank background which is the default. :/ If you just want to reset the background on that phone then you want: Menu, 3, 1, 1, 4, 2, 2, Select (Seems like you should get god mode for that too, but alas, no). If you want to prohibit anyone from setting that particular background you could always remove the jpg from the provisioning server. As for the buddy status, I don't think it works (or ever will work) with asterisk. I always turn that button off when I set up my site sip.conf to avoid any questions. -Dave -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
