Re: [asterisk-users] Polycom new firmware and bootrom

2006-09-09 Thread Chris Dos
Before the phone starts it boot process, I edit the phone settings under server
information, enter the IP of the sip server and also the protocol to use, UDP 
Only.

Chris

David Gagnon wrote:
 Hi Chris,
 
   I'm would like to get more information about this problem. Why the
 phone isn't registering properly with the new firmware and what did you mean
 by hard coding the sip settings?
 
 Thx
 
 David
 
 -Message d'origine-
 De : [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] De la part de Chris Dos
 Envoyé : 7 septembre 2006 15:30
 À : Asterisk Users Mailing List - Non-Commercial Discussion
 Objet : Re: [asterisk-users] Polycom new firmware and bootrom
 
 Not to mention the feature that the new firmware and bootrom that prevent
 it
 from registering with the Asterisk server unless you hard code the sip
 settings.
 
   Chris
 
 Jessee J Holmes wrote:
 Also keep in mind that as of right now, the latest bootrom and firmware
 available from Polycom (and thus your reseller) are Bootrom 3.2.2 and
 Firmware 2.0.1

 The 2.0.1 firmware is new as of a day or two and include some
 enhancements for buddy lists and shared presence as well as newly added
 secured TLS support (according to Polycom).



 Jessee Holmes

 Atacomm / Ataractic Corporation

 www.atacomm.com

 V: 1-877-700-VOIP

 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]


 Looking for voice over IP products?  Visit our VoIP store at
 http://voipstore.atacomm.com/



 On Sep 7, 2006, at 1:19 PM, Douglas Garstang wrote:

 That process is worse than pulling teeth!

 -Original Message-
 *From:* Jessee J Holmes [mailto:[EMAIL PROTECTED]
 *Sent:* Thursday, September 07, 2006 11:25 AM
 *To:* Asterisk Users Mailing List - Non-Commercial Discussion
 *Subject:* Re: [asterisk-users] Polycom new firmware and bootrom

 All authorized Polycom resellers will have access to this firmware
 and are required to provide this firmware to you. Contact the
 reseller you purchased the Polycom phone from.


 Jessee Holmes
 Atacomm / Ataractic Corporation
 www.atacomm.com
 V: 1-877-700-VOIP
 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]

 Looking for voice over IP products?  Visit our VoIP store at
 http://voipstore.atacomm.com/


 On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:

 Typically you have to go to a reseller who you purchased Polycom
 equipment from. Even then it can be tricky since they have to
 find away to get you the files with out upsetting Polycom.

 On 9/7/06, *Douglas Garstang* [EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED] wrote:

 Polycom are analy retentive about giving out software updates.

  -Original Message-
  From: Nathan Alberti [mailto:[EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED]]
  Sent: Thursday, September 07, 2006 10:25 AM
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: Re: [asterisk-users] Polycom new firmware and bootrom
 
 
 
 
  Stupid question where did you find it ?
 
 
  Looked at their site downloads and under the extranet site
 but could
  only see old versions.
 
  Nathan.
 
  On 07/09/2006, at 10:21 AM, Chris Dos wrote:
 
   Well, it seems that Polycom has release new firmware
 2.0.1 and
   bootrom 3.2.2.
   I've proceded to upgrade all my ip430 phones because they
 were
   essentially
   broken with the original firmware.
  
   All the phones boot up fine now, grab their files.  They
  just won't
   talk to the
   asterisk server any more.   I just figured out that I
 need to hard
   code the sip
   server and tell it to talk udp only.  After this, the
  phones worked
   again.
  
   Any idea on what I need to configure to fix the phones so
  they will
   know which
   server to talk to and only talk to it via udp?
  
   Chris
  
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Re: [asterisk-users] Polycom new firmware and bootrom

2006-09-07 Thread Nathan Alberti



Stupid question where did you find it ?


Looked at their site downloads and under the extranet site but could  
only see old versions.


Nathan.

On 07/09/2006, at 10:21 AM, Chris Dos wrote:

Well, it seems that Polycom has release new firmware 2.0.1 and  
bootrom 3.2.2.
I've proceded to upgrade all my ip430 phones because they were  
essentially

broken with the original firmware.

All the phones boot up fine now, grab their files.  They just won't  
talk to the
asterisk server any more.   I just figured out that I need to hard  
code the sip
server and tell it to talk udp only.  After this, the phones worked  
again.


Any idea on what I need to configure to fix the phones so they will  
know which

server to talk to and only talk to it via udp?

Chris

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RE: [asterisk-users] Polycom new firmware and bootrom

2006-09-07 Thread Douglas Garstang
Polycom are analy retentive about giving out software updates.

 -Original Message-
 From: Nathan Alberti [mailto:[EMAIL PROTECTED]
 Sent: Thursday, September 07, 2006 10:25 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Polycom new firmware and bootrom
 
 
 
 
 Stupid question where did you find it ?
 
 
 Looked at their site downloads and under the extranet site but could  
 only see old versions.
 
 Nathan.
 
 On 07/09/2006, at 10:21 AM, Chris Dos wrote:
 
  Well, it seems that Polycom has release new firmware 2.0.1 and  
  bootrom 3.2.2.
  I've proceded to upgrade all my ip430 phones because they were  
  essentially
  broken with the original firmware.
 
  All the phones boot up fine now, grab their files.  They 
 just won't  
  talk to the
  asterisk server any more.   I just figured out that I need to hard  
  code the sip
  server and tell it to talk udp only.  After this, the 
 phones worked  
  again.
 
  Any idea on what I need to configure to fix the phones so 
 they will  
  know which
  server to talk to and only talk to it via udp?
 
  Chris
 
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Re: [asterisk-users] Polycom new firmware and bootrom

2006-09-07 Thread Bruce Reeves
Typically you have to go to a reseller who you purchased Polycom equipment from. Even then it can be tricky since they have to find away to get you the files with out upsetting Polycom.
On 9/7/06, Douglas Garstang [EMAIL PROTECTED] wrote:
Polycom are analy retentive about giving out software updates. -Original Message- From: Nathan Alberti [mailto:[EMAIL PROTECTED]] Sent: Thursday, September 07, 2006 10:25 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Polycom new firmware and bootrom Stupid question where did you find it ?
 Looked at their site downloads and under the extranet site but could only see old versions. Nathan. On 07/09/2006, at 10:21 AM, Chris Dos wrote:
  Well, it seems that Polycom has release new firmware 2.0.1 and  bootrom 3.2.2.  I've proceded to upgrade all my ip430 phones because they were  essentially  broken with the original firmware.
   All the phones boot up fine now, grab their files.They just won't  talk to the  asterisk server any more. I just figured out that I need to hard  code the sip
  server and tell it to talk udp only.After this, the phones worked  again.   Any idea on what I need to configure to fix the phones so they will  know which
  server to talk to and only talk to it via udp?   Chris   ___  --Bandwidth and Colocation provided by 
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Re: [asterisk-users] Polycom new firmware and bootrom

2006-09-07 Thread Jessee J Holmes
All authorized Polycom resellers will have access to this firmware and are required to provide this firmware to you. Contact the reseller you purchased the Polycom phone from. Jessee HolmesAtacomm / Ataractic Corporationwww.atacomm.comV: 1-877-700-VOIP[EMAIL PROTECTED]Looking for voice over IP products?  Visit our VoIP store at http://voipstore.atacomm.com/ On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:Typically you have to go to a reseller who you purchased Polycom equipment from. Even then it can be tricky since they have to find away to get you the files with out upsetting Polycom. On 9/7/06, Douglas Garstang [EMAIL PROTECTED] wrote: Polycom are analy retentive about giving out software updates. -Original Message- From: Nathan Alberti [mailto:[EMAIL PROTECTED]] Sent: Thursday, September 07, 2006 10:25 AM  To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Polycom new firmware and bootrom Stupid question where did you find it ?  Looked at their site downloads and under the extranet site but could only see old versions. Nathan. On 07/09/2006, at 10:21 AM, Chris Dos wrote:   Well, it seems that Polycom has release new firmware 2.0.1 and  bootrom 3.2.2.  I've proceded to upgrade all my ip430 phones because they were  essentially  broken with the original firmware.All the phones boot up fine now, grab their files.  They just won't  talk to the  asterisk server any more.   I just figured out that I need to hard  code the sip   server and tell it to talk udp only.  After this, the phones worked  again.   Any idea on what I need to configure to fix the phones so they will  know which   server to talk to and only talk to it via udp?   Chris   ___  --Bandwidth and Colocation provided by Easynews.com --   asterisk-users mailing list  To UNSUBSCRIBE or update options visit:  http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com --  asterisk-users mailing list To UNSUBSCRIBE or update options visit:http://lists.digium.com/mailman/listinfo/asterisk-users ___--Bandwidth and Colocation provided by Easynews.com --asterisk-users mailing listTo UNSUBSCRIBE or update options visit:    http://lists.digium.com/mailman/listinfo/asterisk-users-- BruceNortex Networks___--Bandwidth and Colocation provided by Easynews.com --asterisk-users mailing listTo UNSUBSCRIBE or update options visit:   http://lists.digium.com/mailman/listinfo/asterisk-users ___
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RE: [asterisk-users] Polycom new firmware and bootrom

2006-09-07 Thread Douglas Garstang



That 
process is worse than pulling teeth!

  -Original Message-From: Jessee J Holmes 
  [mailto:[EMAIL PROTECTED]Sent: Thursday, September 07, 2006 
  11:25 AMTo: Asterisk Users Mailing List - Non-Commercial 
  DiscussionSubject: Re: [asterisk-users] Polycom new firmware and 
  bootromAll authorized Polycom resellers will have access 
  to this firmware and are required to provide this firmware to you. Contact the 
  reseller you purchased the Polycom phone from.
  
  
  
  Jessee Holmes
  Atacomm / Ataractic Corporation
  www.atacomm.com
  V: 1-877-700-VOIP
  [EMAIL PROTECTED]
  
  Looking for voice over IP products? Visit our VoIP store at http://voipstore.atacomm.com/
  
  On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:
  Typically you have to go to a reseller who you 
purchased Polycom equipment from. Even then it can be tricky since they have 
to find away to get you the files with out upsetting Polycom.
On 9/7/06, Douglas 
Garstang [EMAIL PROTECTED] 
wrote:
Polycom 
  are analy retentive about giving out software updates. 
  -Original Message- From: Nathan Alberti [mailto:[EMAIL PROTECTED]] Sent: 
  Thursday, September 07, 2006 10:25 AM  To: Asterisk Users Mailing 
  List - Non-Commercial Discussion Subject: Re: [asterisk-users] 
  Polycom new firmware and bootrom 
  Stupid question where did you find it ?  
  Looked at their site downloads and under the extranet site but 
  could only see old versions. 
  Nathan. On 07/09/2006, at 10:21 AM, Chris Dos 
  wrote:  Well, it seems that Polycom has release new 
  firmware 2.0.1 and  bootrom 3.2.2.  I've proceded 
  to upgrade all my ip430 phones because they were  
  essentially  broken with the original firmware.  
All the phones boot up fine now, grab their 
  files.They just won't  talk to the 
   asterisk server any more. I just figured out that I need 
  to hard  code the sip   server and tell it to talk 
  udp only.After this, the phones worked  
  again.   Any idea on what I need to configure to 
  fix the phones so they will  know which   
  server to talk to and only talk to it via udp?  
   Chris   
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Re: [asterisk-users] Polycom new firmware and bootrom

2006-09-07 Thread Brandon Galbraith
You've never tried to get firmware for the Cisco 7960 I take it? =) I'd rather try to write it myself then go through that again.-brandonOn 9/7/06, 
Douglas Garstang [EMAIL PROTECTED] wrote:







That 
process is worse than pulling teeth!

  -Original Message-From: Jessee J Holmes 
  [mailto:[EMAIL PROTECTED]]Sent: Thursday, September 07, 2006 
  11:25 AMTo: Asterisk Users Mailing List - Non-Commercial 
  DiscussionSubject: Re: [asterisk-users] Polycom new firmware and 
  bootromAll authorized Polycom resellers will have access 
  to this firmware and are required to provide this firmware to you. Contact the 
  reseller you purchased the Polycom phone from.
  
  
  

  
Jessee Holmes
  
Atacomm / Ataractic Corporation
  
www.atacomm.com
  
V: 1-877-700-VOIP
  
[EMAIL PROTECTED]
  

  
Looking for voice over IP products? Visit our VoIP store at http://voipstore.atacomm.com/

  
  On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:
  Typically you have to go to a reseller who you 
purchased Polycom equipment from. Even then it can be tricky since they have 
to find away to get you the files with out upsetting Polycom.
On 9/7/06, Douglas 
Garstang [EMAIL PROTECTED] 
wrote:
Polycom 
  are analy retentive about giving out software updates. 
  -Original Message- From: Nathan Alberti [mailto:[EMAIL PROTECTED]] Sent: 
  Thursday, September 07, 2006 10:25 AM  To: Asterisk Users Mailing 
  List - Non-Commercial Discussion Subject: Re: [asterisk-users] 
  Polycom new firmware and bootrom 
  Stupid question where did you find it ?  
  Looked at their site downloads and under the extranet site but 
  could only see old versions. 
  Nathan. On 07/09/2006, at 10:21 AM, Chris Dos 
  wrote:  Well, it seems that Polycom has release new 
  firmware 2.0.1 and  bootrom 3.2.2.  I've proceded 
  to upgrade all my ip430 phones because they were  
  essentially  broken with the original firmware.  
All the phones boot up fine now, grab their 
  files.They just won't  talk to the 
   asterisk server any more. I just figured out that I need 
  to hard  code the sip   server and tell it to talk 
  udp only.After this, the phones worked  
  again.   Any idea on what I need to configure to 
  fix the phones so they will  know which   
  server to talk to and only talk to it via udp?  
   Chris   
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http://lists.digium.com/mailman/listinfo/asterisk-users-- Brandon GalbraithEmail: [EMAIL PROTECTED]
AIM: brandong00Voice: 630.400.6992A true pirate starts drinking before the sun hits the yard-arm. Ya. --thelost
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Re: [asterisk-users] Polycom new firmware and bootrom

2006-09-07 Thread Jessee J Holmes
I agree, Polycom should make this publicly available; but unfortunately, I've seen worse policies out there *cough* Cisco *cough*.The reseller shouldn't give you any hassle about it  and if they do, or if you can't reach them for whatever reason (A.K.A. no email replies or phones being answered), that's violation of the contract they had to sign to be Polycom Authorized in the first place, and Polycom will take immediate action to rectify the situation if that's the case. I'd suggest finding another place to purchase from if your current reseller is giving you troubles with getting the firmware for you.The firmware is probably about a 50 MB download (i think) and can be downloaded via HTTP or FTP. Jessee HolmesAtacomm / Ataractic Corporationwww.atacomm.comV: 1-877-700-VOIP[EMAIL PROTECTED]Looking for voice over IP products?  Visit our VoIP store at http://voipstore.atacomm.com/ On Sep 7, 2006, at 1:19 PM, Douglas Garstang wrote: That process is worse than pulling teeth!   -Original Message-From: Jessee J Holmes   [mailto:[EMAIL PROTECTED]]Sent: Thursday, September 07, 2006   11:25 AMTo: Asterisk Users Mailing List - Non-Commercial   DiscussionSubject: Re: [asterisk-users] Polycom new firmware and   bootromAll authorized Polycom resellers will have access   to this firmware and are required to provide this firmware to you. Contact the   reseller you purchased the Polycom phone from.  Jessee HolmesAtacomm / Ataractic Corporationwww.atacomm.comV: 1-877-700-VOIP[EMAIL PROTECTED]Looking for voice over IP products?  Visit our VoIP store at http://voipstore.atacomm.com/On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:  Typically you have to go to a reseller who you purchased Polycom equipment from. Even then it can be tricky since they have to find away to get you the files with out upsetting Polycom.On 9/7/06, Douglas Garstang [EMAIL PROTECTED] wrote:Polycom   are analy retentive about giving out software updates.   -Original Message- From: Nathan Alberti [mailto:[EMAIL PROTECTED]] Sent:   Thursday, September 07, 2006 10:25 AM  To: Asterisk Users Mailing   List - Non-Commercial Discussion Subject: Re: [asterisk-users]   Polycom new firmware and bootrom   Stupid question where did you find it ?Looked at their site downloads and under the extranet site but   could only see old versions.   Nathan. On 07/09/2006, at 10:21 AM, Chris Dos   wrote:  Well, it seems that Polycom has release new   firmware 2.0.1 and  bootrom 3.2.2.  I've proceded   to upgrade all my ip430 phones because they wereessentially  broken with the original firmware.  All the phones boot up fine now, grab their   files.  They just won't  talk to theasterisk server any more.   I just figured out that I need   to hard  code the sip   server and tell it to talk   udp only.  After this, the phones workedagain.   Any idea on what I need to configure to   fix the phones so they will  know which server to talk to and only talk to it via udp? Chris ___  --Bandwidth   and Colocation provided by Easynews.com   --   asterisk-users mailing list  To   UNSUBSCRIBE or update options visit:      http://lists.digium.com/mailman/listinfo/asterisk-users   ___ --Bandwidth and   Colocation provided by Easynews.com   -- asterisk-users mailing list To UNSUBSCRIBE or   update options visit:http://lists.digium.com/mailman/listinfo/asterisk-users   ___--Bandwidth   and Colocation provided by Easynews.com   --asterisk-users mailing listTo UNSUBSCRIBE or update options   visit:    http://lists.digium.com/mailman/listinfo/asterisk-users-- BruceNortex Networks___--Bandwidth and Colocation provided by Easynews.com --asterisk-users mailing listTo UNSUBSCRIBE or update options visit:   http://lists.digium.com/mailman/listinfo/asterisk-users___--Bandwidth and Colocation provided by Easynews.com --asterisk-users mailing listTo UNSUBSCRIBE or update options visit:   http://lists.digium.com/mailman/listinfo/asterisk-users ___
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RE : RE: [asterisk-users] Polycom new firmware and bootrom

2006-09-07 Thread harrygaillac-sip
I have access to the ftp server of polycom
--- Douglas Garstang [EMAIL PROTECTED] a écrit
:

 That process is worse than pulling teeth!
 
 -Original Message-
 From: Jessee J Holmes [mailto:[EMAIL PROTECTED]
 Sent: Thursday, September 07, 2006 11:25 AM
 To: Asterisk Users Mailing List - Non-Commercial
 Discussion
 Subject: Re: [asterisk-users] Polycom new firmware
 and bootrom
 
 
 All authorized Polycom resellers will have access to
 this firmware and are required to provide this
 firmware to you. Contact the reseller you purchased
 the Polycom phone from. 
 
 
 Jessee Holmes
 
 Atacomm / Ataractic Corporation
 
 www.atacomm.com
 
 V: 1-877-700-VOIP
 
 [EMAIL PROTECTED]
 
 
 
 
 Looking for voice over IP products?  Visit our VoIP
 store at http://voipstore.atacomm.com/
 
 
 
 On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:
 
 
 Typically you have to go to a reseller who you
 purchased Polycom equipment from. Even then it can
 be tricky since they have to find away to get you
 the files with out upsetting Polycom.
 
 
 On 9/7/06, Douglas Garstang 
 [EMAIL PROTECTED] wrote: 
 
 Polycom are analy retentive about giving out
 software updates.
 
  -Original Message-
  From: Nathan Alberti [mailto:
 [EMAIL PROTECTED]
  Sent: Thursday, September 07, 2006 10:25 AM 
  To: Asterisk Users Mailing List - Non-Commercial
 Discussion
  Subject: Re: [asterisk-users] Polycom new firmware
 and bootrom
 
 
 
 
  Stupid question where did you find it ? 
 
 
  Looked at their site downloads and under the
 extranet site but could
  only see old versions.
 
  Nathan.
 
  On 07/09/2006, at 10:21 AM, Chris Dos wrote:
 
   Well, it seems that Polycom has release new
 firmware 2.0.1 and
   bootrom 3.2.2.
   I've proceded to upgrade all my ip430 phones
 because they were
   essentially
   broken with the original firmware. 
  
   All the phones boot up fine now, grab their
 files.  They
  just won't
   talk to the
   asterisk server any more.   I just figured out
 that I need to hard
   code the sip 
   server and tell it to talk udp only.  After
 this, the
  phones worked
   again.
  
   Any idea on what I need to configure to fix the
 phones so
  they will
   know which 
   server to talk to and only talk to it via udp?
  
   Chris
  
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 --
 
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 -- 
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 Nortex Networks 
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Re: [asterisk-users] Polycom new firmware and bootrom

2006-09-07 Thread Jessee J Holmes
Also keep in mind that as of right now, the latest bootrom and firmware available from Polycom (and thus your reseller) are Bootrom 3.2.2 and Firmware 2.0.1The 2.0.1 firmware is new as of a day or two and include some enhancements for buddy lists and shared presence as well as newly added secured TLS support (according to Polycom). Jessee HolmesAtacomm / Ataractic Corporationwww.atacomm.comV: 1-877-700-VOIP[EMAIL PROTECTED]Looking for voice over IP products?  Visit our VoIP store at http://voipstore.atacomm.com/ On Sep 7, 2006, at 1:19 PM, Douglas Garstang wrote: That process is worse than pulling teeth!   -Original Message-From: Jessee J Holmes   [mailto:[EMAIL PROTECTED]]Sent: Thursday, September 07, 2006   11:25 AMTo: Asterisk Users Mailing List - Non-Commercial   DiscussionSubject: Re: [asterisk-users] Polycom new firmware and   bootromAll authorized Polycom resellers will have access   to this firmware and are required to provide this firmware to you. Contact the   reseller you purchased the Polycom phone from.  Jessee HolmesAtacomm / Ataractic Corporationwww.atacomm.comV: 1-877-700-VOIP[EMAIL PROTECTED]Looking for voice over IP products?  Visit our VoIP store at http://voipstore.atacomm.com/On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:  Typically you have to go to a reseller who you purchased Polycom equipment from. Even then it can be tricky since they have to find away to get you the files with out upsetting Polycom.On 9/7/06, Douglas Garstang [EMAIL PROTECTED] wrote:Polycom   are analy retentive about giving out software updates.   -Original Message- From: Nathan Alberti [mailto:[EMAIL PROTECTED]] Sent:   Thursday, September 07, 2006 10:25 AM  To: Asterisk Users Mailing   List - Non-Commercial Discussion Subject: Re: [asterisk-users]   Polycom new firmware and bootrom   Stupid question where did you find it ?Looked at their site downloads and under the extranet site but   could only see old versions.   Nathan. On 07/09/2006, at 10:21 AM, Chris Dos   wrote:  Well, it seems that Polycom has release new   firmware 2.0.1 and  bootrom 3.2.2.  I've proceded   to upgrade all my ip430 phones because they wereessentially  broken with the original firmware.  All the phones boot up fine now, grab their   files.  They just won't  talk to theasterisk server any more.   I just figured out that I need   to hard  code the sip   server and tell it to talk   udp only.  After this, the phones workedagain.   Any idea on what I need to configure to   fix the phones so they will  know which server to talk to and only talk to it via udp? Chris ___  --Bandwidth   and Colocation provided by Easynews.com   --   asterisk-users mailing list  To   UNSUBSCRIBE or update options visit:      http://lists.digium.com/mailman/listinfo/asterisk-users   ___ --Bandwidth and   Colocation provided by Easynews.com   -- asterisk-users mailing list To UNSUBSCRIBE or   update options visit:http://lists.digium.com/mailman/listinfo/asterisk-users   ___--Bandwidth   and Colocation provided by Easynews.com   --asterisk-users mailing listTo UNSUBSCRIBE or update options   visit:    http://lists.digium.com/mailman/listinfo/asterisk-users-- BruceNortex Networks___--Bandwidth and Colocation provided by Easynews.com --asterisk-users mailing listTo UNSUBSCRIBE or update options visit:   http://lists.digium.com/mailman/listinfo/asterisk-users___--Bandwidth and Colocation provided by Easynews.com --asterisk-users mailing listTo UNSUBSCRIBE or update options visit:   http://lists.digium.com/mailman/listinfo/asterisk-users ___
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Re: [asterisk-users] Polycom new firmware and bootrom

2006-09-07 Thread Chris Dos
Not to mention the feature that the new firmware and bootrom that prevent it
from registering with the Asterisk server unless you hard code the sip settings.

Chris

Jessee J Holmes wrote:
 Also keep in mind that as of right now, the latest bootrom and firmware
 available from Polycom (and thus your reseller) are Bootrom 3.2.2 and
 Firmware 2.0.1
 
 The 2.0.1 firmware is new as of a day or two and include some
 enhancements for buddy lists and shared presence as well as newly added
 secured TLS support (according to Polycom).
 
 
 
 Jessee Holmes
 
 Atacomm / Ataractic Corporation
 
 www.atacomm.com
 
 V: 1-877-700-VOIP
 
 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
 
 
 Looking for voice over IP products?  Visit our VoIP store at
 http://voipstore.atacomm.com/
 
 
 
 On Sep 7, 2006, at 1:19 PM, Douglas Garstang wrote:
 
 That process is worse than pulling teeth!

 -Original Message-
 *From:* Jessee J Holmes [mailto:[EMAIL PROTECTED]
 *Sent:* Thursday, September 07, 2006 11:25 AM
 *To:* Asterisk Users Mailing List - Non-Commercial Discussion
 *Subject:* Re: [asterisk-users] Polycom new firmware and bootrom

 All authorized Polycom resellers will have access to this firmware
 and are required to provide this firmware to you. Contact the
 reseller you purchased the Polycom phone from.


 Jessee Holmes
 Atacomm / Ataractic Corporation
 www.atacomm.com
 V: 1-877-700-VOIP
 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]

 Looking for voice over IP products?  Visit our VoIP store at
 http://voipstore.atacomm.com/


 On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:

 Typically you have to go to a reseller who you purchased Polycom
 equipment from. Even then it can be tricky since they have to
 find away to get you the files with out upsetting Polycom.

 On 9/7/06, *Douglas Garstang* [EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED] wrote:

 Polycom are analy retentive about giving out software updates.

  -Original Message-
  From: Nathan Alberti [mailto:[EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED]]
  Sent: Thursday, September 07, 2006 10:25 AM
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: Re: [asterisk-users] Polycom new firmware and bootrom
 
 
 
 
  Stupid question where did you find it ?
 
 
  Looked at their site downloads and under the extranet site
 but could
  only see old versions.
 
  Nathan.
 
  On 07/09/2006, at 10:21 AM, Chris Dos wrote:
 
   Well, it seems that Polycom has release new firmware
 2.0.1 and
   bootrom 3.2.2.
   I've proceded to upgrade all my ip430 phones because they
 were
   essentially
   broken with the original firmware.
  
   All the phones boot up fine now, grab their files.  They
  just won't
   talk to the
   asterisk server any more.   I just figured out that I
 need to hard
   code the sip
   server and tell it to talk udp only.  After this, the
  phones worked
   again.
  
   Any idea on what I need to configure to fix the phones so
  they will
   know which
   server to talk to and only talk to it via udp?
  
   Chris
  
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 -- 
 Bruce
 Nortex Networks
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RE: [asterisk-users] Polycom new firmware and bootrom

2006-09-07 Thread Douglas Garstang



The 
reseller doesn't hassle us... it just takes them several days to fulfill simple 
requests.


  -Original Message-From: Jessee J Holmes 
  [mailto:[EMAIL PROTECTED]Sent: Thursday, September 07, 2006 
  12:45 PMTo: Asterisk Users Mailing List - Non-Commercial 
  DiscussionSubject: Re: [asterisk-users] Polycom new firmware and 
  bootromI agree, Polycom should make this publicly 
  available; but unfortunately, I've seen worse policies out there *cough* Cisco 
  *cough*.
  
  The reseller shouldn't give you any hassle about it  and if they do, 
  or if you can't reach them for whatever reason (A.K.A. no email replies or 
  phones being answered), that's violation of the contract they had to sign to 
  be Polycom Authorized in the first place, and Polycom will take immediate 
  action to rectify the situation if that's the case. I'd suggest finding 
  another place to purchase from if your current reseller is giving you troubles 
  with getting the firmware for you.
  
  The firmware is probably about a 50 MB download (i think) and can be 
  downloaded via HTTP or FTP.
  
  
  
  Jessee Holmes
  Atacomm / Ataractic Corporation
  www.atacomm.com
  V: 1-877-700-VOIP
  [EMAIL PROTECTED]
  
  Looking for voice over IP products? Visit our VoIP store at http://voipstore.atacomm.com/
  
  On Sep 7, 2006, at 1:19 PM, Douglas Garstang wrote:
  
That process is worse than pulling teeth!

  -Original Message-From: Jessee J Holmes [mailto:[EMAIL PROTECTED]]Sent: 
  Thursday, September 07, 2006 11:25 AMTo: Asterisk Users Mailing 
  List - Non-Commercial DiscussionSubject: Re: [asterisk-users] 
  Polycom new firmware and bootromAll authorized 
  Polycom resellers will have access to this firmware and are required to 
  provide this firmware to you. Contact the reseller you purchased the 
  Polycom phone from. 
  
  
  
  Jessee Holmes
  Atacomm / Ataractic Corporation
  www.atacomm.com
  V: 1-877-700-VOIP
  [EMAIL PROTECTED]
  
  Looking for voice over IP products? Visit our VoIP store at 
  http://voipstore.atacomm.com/
  
  On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:
  Typically you have to go to a reseller who you 
purchased Polycom equipment from. Even then it can be tricky since they 
have to find away to get you the files with out upsetting 
Polycom.
On 9/7/06, Douglas Garstang [EMAIL PROTECTED] 
wrote: 
Polycom 
  are analy retentive about giving out software updates. 
  -Original Message- From: Nathan Alberti [mailto:[EMAIL PROTECTED]] 
  Sent: Thursday, September 07, 2006 10:25 AM  To: Asterisk 
  Users Mailing List - Non-Commercial Discussion Subject: Re: 
  [asterisk-users] Polycom new firmware and 
  bootrom Stupid question 
  where did you find it ?  Looked at their site 
  downloads and under the extranet site but could only see old 
  versions. Nathan. On 07/09/2006, at 
  10:21 AM, Chris Dos wrote:  Well, it seems that 
  Polycom has release new firmware 2.0.1 and  bootrom 
  3.2.2.  I've proceded to upgrade all my ip430 phones 
  because they were  essentially  broken with 
  the original firmware.All the phones boot 
  up fine now, grab their files.They just 
  won't  talk to the  asterisk server any 
  more. I just figured out that I need to hard  
  code the sip   server and tell it to talk udp 
  only.After this, the phones worked  
  again.   Any idea on what I need to configure 
  to fix the phones so they will  know which 
server to talk to and only talk to it via udp? 
Chris  
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RE: [asterisk-users] Polycom new firmware and bootrom

2006-09-07 Thread David Gagnon
Hi Chris,

I'm would like to get more information about this problem. Why the
phone isn't registering properly with the new firmware and what did you mean
by hard coding the sip settings?

Thx

David

-Message d'origine-
De : [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de Chris Dos
Envoyé : 7 septembre 2006 15:30
À : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : Re: [asterisk-users] Polycom new firmware and bootrom

Not to mention the feature that the new firmware and bootrom that prevent
it
from registering with the Asterisk server unless you hard code the sip
settings.

Chris

Jessee J Holmes wrote:
 Also keep in mind that as of right now, the latest bootrom and firmware
 available from Polycom (and thus your reseller) are Bootrom 3.2.2 and
 Firmware 2.0.1
 
 The 2.0.1 firmware is new as of a day or two and include some
 enhancements for buddy lists and shared presence as well as newly added
 secured TLS support (according to Polycom).
 
 
 
 Jessee Holmes
 
 Atacomm / Ataractic Corporation
 
 www.atacomm.com
 
 V: 1-877-700-VOIP
 
 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
 
 
 Looking for voice over IP products?  Visit our VoIP store at
 http://voipstore.atacomm.com/
 
 
 
 On Sep 7, 2006, at 1:19 PM, Douglas Garstang wrote:
 
 That process is worse than pulling teeth!

 -Original Message-
 *From:* Jessee J Holmes [mailto:[EMAIL PROTECTED]
 *Sent:* Thursday, September 07, 2006 11:25 AM
 *To:* Asterisk Users Mailing List - Non-Commercial Discussion
 *Subject:* Re: [asterisk-users] Polycom new firmware and bootrom

 All authorized Polycom resellers will have access to this firmware
 and are required to provide this firmware to you. Contact the
 reseller you purchased the Polycom phone from.


 Jessee Holmes
 Atacomm / Ataractic Corporation
 www.atacomm.com
 V: 1-877-700-VOIP
 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]

 Looking for voice over IP products?  Visit our VoIP store at
 http://voipstore.atacomm.com/


 On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:

 Typically you have to go to a reseller who you purchased Polycom
 equipment from. Even then it can be tricky since they have to
 find away to get you the files with out upsetting Polycom.

 On 9/7/06, *Douglas Garstang* [EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED] wrote:

 Polycom are analy retentive about giving out software updates.

  -Original Message-
  From: Nathan Alberti [mailto:[EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED]]
  Sent: Thursday, September 07, 2006 10:25 AM
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: Re: [asterisk-users] Polycom new firmware and bootrom
 
 
 
 
  Stupid question where did you find it ?
 
 
  Looked at their site downloads and under the extranet site
 but could
  only see old versions.
 
  Nathan.
 
  On 07/09/2006, at 10:21 AM, Chris Dos wrote:
 
   Well, it seems that Polycom has release new firmware
 2.0.1 and
   bootrom 3.2.2.
   I've proceded to upgrade all my ip430 phones because they
 were
   essentially
   broken with the original firmware.
  
   All the phones boot up fine now, grab their files.  They
  just won't
   talk to the
   asterisk server any more.   I just figured out that I
 need to hard
   code the sip
   server and tell it to talk udp only.  After this, the
  phones worked
   again.
  
   Any idea on what I need to configure to fix the phones so
  they will
   know which
   server to talk to and only talk to it via udp?
  
   Chris
  
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[asterisk-users] Polycom new firmware and bootrom

2006-09-06 Thread Chris Dos
Well, it seems that Polycom has release new firmware 2.0.1 and bootrom 3.2.2.
I've proceded to upgrade all my ip430 phones because they were essentially
broken with the original firmware.

All the phones boot up fine now, grab their files.  They just won't talk to the
asterisk server any more.   I just figured out that I need to hard code the sip
server and tell it to talk udp only.  After this, the phones worked again.

Any idea on what I need to configure to fix the phones so they will know which
server to talk to and only talk to it via udp?

Chris

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